Right at Home Knoxville West
117 Center Park Dr, Knoxville, TN 37922
(865) 412-4501
Verified Partner
4.7
(99 reviews)
Photos of Right at Home Knoxville West
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Reviews of Right at Home Knoxville West in Knoxville, Tennessee
Ramona B_2
5
|
September 16, 2024
Shannon has been amazing in anything that we have needed, she has always made the process easy and fits what we needed. I like that they meet all of my needs.
Provider Response
Kelly N_5
4
|
August 20, 2024
Paige usually visits the client. He never remembers that they come, and that's not on the caregiver. I would recommend this agency because of the consistency of the caregivers.
Charles T_13
5
|
August 1, 2024
They have followed through with what they said they were going to do. They have been great to work with and are very upfront on their services.
Provider Response
Russel K_1
5
|
July 23, 2024
The services provided make his life a lot easier. They have worked with me on the scheduling and I have been able to get a quick response.
Shannon V
5
|
June 25, 2024
They get the groceries. They keep me informed.
Provider Response
Anonymous_5693
5
|
June 25, 2024
I like that they pay attention to matching the client and caregivers. I like that they have excellent communication skills within the office.
Provider Response
Lisa R_23
5
|
June 7, 2024
She does everything I ask her to do. They do not come in and just clean, they provide company as well. That is my favorite part.
Provider Response
Dena A_1
5
|
June 7, 2024
The providers are very loving and caring. They engaged with my mother. They care for her, and although she cannot respond back, they keep talking and caring for her so that she doesn't feel left out. The 3 providers we have are awesome. They are very caring people!
Provider Response
Lisa T_14
5
|
May 17, 2024
I like just knowing someone is going to be there, that one day needed. I like the communication, and that they are always available for questions.
Provider Response
Carroll G
5
|
May 7, 2024
The caregiver was great, he was like family. Based on the caregiver we had Riley, I would recommend him. My husband wants a male caregiver.
Provider Response
Phil D_2
5
|
April 4, 2024
The client would not be able to operate on his own without the caregivers. I like that they are ably to provide a steady supply of caregivers to my father, even on holidays and weekends.
Provider Response
Anonymous_1712234033
4
|
April 4, 2024
They could make her life easier by making sure everyone knows how to cook. I like that they have good communication.
Provider Response
Barbara O_8
5
|
April 4, 2024
I cannot exist without them. They are very upbeat on doing everything correctly.
Jean B_30
5
|
March 7, 2024
My caregiver made me interested in things that I wasn't interested in before, she gave me a piano because I didn't have one in my home. I would recommend them because I like Jessica that comes to me. My caregiver has made me interested in things that I wasn't interested in before. We both play Piano. I would recommend them because I Like the woman that comes to me, Jessica.
Claude E
5
|
February 12, 2024
It's definitely above average and it makes a big difference to both my mom and my dad and it's easier to have more control over the quality of the services provided to them. They communicate with me very well if there is a problem for not being able to provide care or being late.
Provider Response
Dean P_1
5
|
January 24, 2024
They have helped with the showers. The agency always follows up and the care is fantastic.
Marshall F
5
|
January 8, 2024
It is a big impact. I like the care the workers provide. I like that they send me reliable workers.
Provider Response
Les W
4
|
November 3, 2023
I try to do what they told me, but I'm not getting any better. I like their professionalism. They answer every question that I have.
Bob P_6
5
|
October 20, 2023
The caregivers did a good job of caring for me. The caregivers were competent and overall did a good job at caring for me.
Provider Response
Cathy B_6
5
|
October 5, 2023
They have found good substitutes. I have a great caregiver.
Provider Response
Theresa B_19
5
|
September 8, 2023
I wouldn't have anyone without them. I like that they are always attentive and are on the right of time when we have appointments, and I have never had issues with anyone.
Anonymous_7506
5
|
July 10, 2023
They are skilled in what I need. I like the people they provide and they are knowledgeable.
Provider Response
Emily M_6
5
|
July 10, 2023
They give me peace of mind. They are very friendly and personable.
Provider Response
Janet B_19
5
|
May 12, 2023
They care, show up and do a good job. They hardly miss a shift.
Gigi T
5
|
May 4, 2023
They do light housekeeping. They provide companionship. They have very good communication, and they want to make sure I'm satisfied with the care my mom has.
Linda W_43
5
|
April 24, 2023
They get her up, shower, and make sure she eats and takes her medications. Because the scheduler has been accommodating. The caregiver that takes care of my mother is top notch.
Jim W_25
5
|
April 24, 2023
They do an excellent job, and they have excellent staff. I like the services and staff.
Betty H_33
5
|
April 7, 2023
They are professional and knowledgeable. I like the caregivers they have provided. They are prompt.
Provider Response
Margaret V_3
4
|
March 22, 2023
It is just a difficult situation. They spend time overnight with her. They send professional caregivers.
Provider Response
Yolanda C_2
5
|
February 3, 2023
As long as they continue sending me these two young women, we're in a positive place. My mom needs routine. The two nice ladies are really nice and personable for my mom.
Christine P_9
5
|
January 6, 2023
It is new to me, but it has given me a more comfortable feeling. I have her here in the morning, and it has positively impacted me. I am very likely to recommend them. I am new and have not had a caregiver before, but I like that they are here on time and leave on time.
Provider Response
Barbara D_42
5
|
January 6, 2023
She helps with housekeeping. Everything can't be perfect. The agency has easy access.
Provider Response
George G_17
3
|
October 25, 2022
They were to help him with his hygiene. They could have helped more. We need more experienced back up caregivers.
Richard C_34
4
|
October 6, 2022
This place is first class. All of my needs have been met.
Tracy R_3
5
|
September 8, 2022
They have helped me the most by doing everything I ask of them, and they made a tremendous difference in my aunt's mind and her activity. I think the choice of caregivers for my aunt is good, they match well.
Provider Response
Susan O_10
5
|
August 18, 2022
They cook my meals. They do the job.
Provider Response
Jean N_1
5
|
August 9, 2022
They have been very helpful. I like that most of the people they have sent out are knowledgeable and cooperative.
Provider Response
Stephen B_5
4
|
July 6, 2022
Right at Home has made my experience positive by giving my mother some extra time to do other things. I like Right at Home because they're very flexible with the schedule.
Provider Response
Frances J
5
|
June 6, 2022
The most helpful has been the staff being able to assist me when I ask for care. I like the caregivers.
Provider Response
Lotus P
5
|
June 6, 2022
The caregiver helps with my bathing. I would recommend them because the caregiver is always doing something she does not just sit around.
Provider Response
Anonymous_6003
5
|
May 5, 2022
They have been well cared for, and he is not declined a lot. They have been consistent on finding caregivers who will work with my husband.
Provider Response
Carol F_13
5
|
May 4, 2022
They help with things like getting her to activates and they help her get dressed. I really like that they listen to our needs and doing their best to meet them.
Provider Response
Brentalynn "Nancy" D
4
|
April 6, 2022
Right at Home could make my life easier by sending the same caregiver consistently. I like Right at Home because they communicate via text message.
Provider Response
Charles K_13
4
|
March 4, 2022
They help get him dressed and out of bed. I haven't had the best service, but maybe we found someone now that will stay with us.
Kathy G_12
4
|
February 15, 2022
Some of them have been excellent and others are not as good. For the most part, they have been very efficient. It has taken some major stress off my brother-in-law and sister. I like that they have never failed to provide the help that we need and they try to make sure that they match a person to the needs we have.
Provider Response
Patsy D_2
5
|
February 4, 2022
They really want to stay in their home and this is helping them do that. We might need them to come more often in the future. They have a lot of follows up. I like the interview process. They worked with us until we found a really good fit. They are gracious, and the price is reasonable. We feel very confident in them. We can call them anytime.
Provider Response
Anonymous_5707
4
|
January 24, 2022
They could have more accommodating hours. I like the friendliness of the staff and the caregivers.
Provider Response
Margaret H_18
5
|
January 6, 2022
It's made a huge difference. She's been getting some companionship and the lady that has been coming in does a lot of the housework and some of the cooking. She's a friend of ours so we already knew her and was comfortable with her. Everyone who has come in has been really great. The people I've dealt with are very friendly and helpful. The ladies there are just as sweet as can be and I love working with them.
Provider Response
Betty S_30
5
|
December 17, 2021
The caregivers take care of the client's personal hygiene because she can't take care of herself. Twice a week, I don't have to worry about the client at all. I can breathe easily for the first time in a long time. This agency is detail-oriented and prompt. They're the best service I've worked with. Their price is agreeable, and I honestly can't think of anything they can improve on.
Provider Response
Tom F_11
5
|
November 19, 2021
We couldn't have done it without this agency. This agency worked with us.
Lisa Keister
5
|
September 21, 2021
I have been using Right at Home for year now and highly recommend their services. I have been living with MS for the last 25 years. My mobility has slowly been diminished to nothing. I use Right at Home for showering, dressing, meal prep, driving me in my mobility van to light housework. I have had several different caregivers over the last year. They have all been professional, prompt and kind. I have always been well taken care of and have enjoyed them. The office staff is fabulous. They communicate well with me and work hard funding the right caregiver. If a scheduling issue arises, they do not hesitate to come themselves. Right at Home has been wonderful to work with. They have really helped me live a more comfortable and pleasant life!
Provider Response
Kana
5
|
November 19, 2020
I must say I have with over 20 caregivers with other organizations and in the last 9 months, and Ashley, though I've never met her face to face, tops them all by a long run. She actually gives mental, emotional AND physical support and has gone so far beyond in helping than I could have imagined. You all are lucky to call her yours and we're so lucky to have found you guys! Thanks for all you do.
Cheryl
5
|
April 16, 2020
When we suddenly found ourselves in need of caregivers for a family member, we turned to Right at Home of Knoxville. Knowing that we were relieved of the details of interviewing and employing individual caregivers was a burden lifted. Jay, the owner, and her staff have worked diligently over the past year to place caregivers who would be a good fit. We are incredibly grateful for all the assistance that Right at Home has provided so our loved one could remain in her home.
Rosita S
5
|
March 10, 2020
It has made it much easier to handle my loved one with them. We went through several different agencies to find someone who could handle my loved one and her needs. When the caregiver met her, they clicked immediately. She is an excellent caregiver and can handle all of my loved one's mood swings and forgetfulness, she is a prefect fit.
Anonymous_3292
3
|
February 11, 2020
They need to send someone who has better training and people that truly care. I would like for them to be more consistent with the caregivers that are coming here.
John B_37
5
|
December 12, 2019
First and foremost, they have helped me deal with the loss of my wife. Everything has been good, but specifically the promptness and friendliness have been great.
Mike H_5
5
|
December 12, 2019
They were here when they needed to be. There were some days when my husband was left alone because there were days they couldn't be here. Our caregiver kept him busy. He was very good at getting his meals together, and he made sure my loved one ate.
Augusta B
4
|
November 20, 2019
When my loved one needs anything, they are prompt in helping her. They could pay more money.
Sharon P_12
5
|
November 12, 2019
They help me by being here and paying attention to her heeds. I think that the nurses have an understanding of my wife's needs, and they seem to comply and apply their knowledge to keep her comfortable.
Charles D_5
5
|
October 10, 2019
I cannot do things by myself, and the people that work for them are very well trained, and I trust them. It makes life easier to be able to leave and run errands and know that someone is here. They meet my needs, and they are efficient in handling my needs, and they get people here on time.
Lori D_3
5
|
September 25, 2019
It made a big difference. It had a big impact on my life because I was able to leave, so that was awesome. I had three different people, and I liked each and every one of them.
Dorcas H_1
5
|
September 10, 2019
I like that they are on time. I like their safe driving.
Glen N
5
|
August 19, 2019
They are able to drive places for me, which really helps. This caregiver is really good. I like the caregiver that comes because they do a good job.
Anonymous_2296
5
|
August 19, 2019
There was someone there at night. The ones that they sent stayed up all night, and if there were any issues, they contacted the nurse. They were really good to work with. The first time I used them, I was able to contact them on a weekend, and they had someone available the next day. The next time, she was able to do the paperwork really quickly.
Tamara
5
|
August 1, 2019
I'm using Right at Home for my husband, and the person is excellent. Communication and service are good. They make sure he doesn't fall, do light housekeeping and cooking if need be, and little things my husband can't do on his own.
Rose H_8
5
|
July 29, 2019
They make people available in distressing and hard conditions. They are working very hard in a tough situation to take care of my loved one.
Teresa S
5
|
July 18, 2019
They help me with my bed and help me get my shoes on. I like that the caregiver comes in to do what she is supposed to do.
Jim P_8
4
|
June 27, 2019
The service allows me to do the things I need to do to support my wife. They send substitutes who can't do the job. Sometimes, they physically can't do it or they don't know how. The regular caregivers are great.
Joy S_1
5
|
May 20, 2019
It's made my life a whole lot easier. I don't have to worry when I go to work. I couldn't ask for a better caregiver for my wife.
Berle A
5
|
March 14, 2019
It's helped me tremendously. I've come a long ways since I started with them. I haven't had any direct dealing with them, except when I first started. They got me with a caregiver that's doing things right and I'm very satisfied.
Robert B_29
5
|
February 26, 2019
There are so many ways they help, but they just take care of me. They help with bathing and cooking food. They are reliable, and they care about their patients. They respond to my requests.
Phyllis S_2
4
|
January 17, 2019
Depending on who comes, they usually help straighten up the bedroom. I would recommend them; they are fine. I sit here and whatever they do is usually fine.
Lilly Jean D
4
|
December 19, 2018
There are things that they can do different, like spending more time to make a caregiver and a client match instead of sending so many to me. I like that they are dependable.
Ann H_9
5
|
December 14, 2018
They come, and stay, and help me get around. They have been faithful in coming.
Glenda R
5
|
October 16, 2018
They were very good. They took care of Glenda, changed her bed, and gave her drinks. They have always been very accommodating.
Gene B_3
4
|
September 18, 2018
Just having the service itself helped tremendously. I can't think of any ways they could have impacted us more. I think the caregivers could have been on time and not had nails that were two inches long.
Virginia S_6
5
|
August 16, 2018
I have a fracture in my vertebrae and my husband has dementia. We really needed help and it has been wonderful. I would recommend them because of the quality of the people they send, the quality of the care, and the screening process. They match people up with the caregivers.
Donald S
5
|
August 15, 2018
I had fallen and broken my leg, and I wasn't able to drive. The caregiver was able to drive me to the grocery store and to the doctor's appointments. One caregiver was just a jewel.
Imogene R
5
|
August 15, 2018
It is a huge relief. They just keep me in the loop. The care they give is awesome. They cater to my mom. She is always here.
Marcella C
5
|
July 27, 2018
They've been really helpful in helping me organize things and doing things in the proper manner. They help me think ahead where it is hard for me in my condition. It's hard to say all that she is good at. She thinks ahead and helps me to do things ahead of time.
Arthur B_8
5
|
June 14, 2018
They have helped the most just by being here to guide my loved one and to provide a meal if he needs one. I would say they are very polite, efficient, caring, and do what I ask them to do.
Mary L
5
|
June 14, 2018
She is perfectly fine. It really helps my life. I can walk out of the house and feel safe. I felt comfortable leaving the house when the caregivers are here. I would definitely recommend them. So far with the people, there is no real problem. There is a trust that when I walk out the door, she will be taken care of.
Diana L
5
|
May 17, 2018
They made life easier by doing everything I needed them to do. I like the quality of caregivers that they sent. They were just wonderful.
Horace W
5
|
April 17, 2018
They are very accurate and on time. I could actually go out shopping and get out when someone was here.
Thadius G
5
|
March 13, 2018
They listen to you and the person in charge comes to the home and listens to you. They show up on time. When I have to go to work, they are there. They do what I ask.
Beth L_3
5
|
March 13, 2018
The care I have received from Right at Home has been wonderful. They are very prompt and they visit with me after we get through with getting ready! I only see my caregiver a couple of times a week. I'm so glad that they are there, as my family is gone all the time and I get to visit with someone while they're gone. The only time I haven't liked a caregiver, they removed her.
Debbie
5
|
February 16, 2018
They provided day time care and eventually progressed to 23-hour care for my aunt's uncle. They sent caregivers that went over and above and even took care of an aging dog. When issues happened, they took care of it in a professional manner. They were dependable and tried to get consistent caregivers for my family. Recommended highly.
Cyndy B
4
|
December 14, 2017
I've liked the caregivers. Right at Home is there when I need them.
Ralph D
5
|
December 14, 2017
Right at Home's people are really friendly and do their job well. Right at Home help with my dad a lot. They do cleaning, and it makes it a lot easier on us.
Joe H_4
5
|
December 11, 2017
The caregivers that I have now have been outstanding. Right at Home helps me because they are able to help my wife as well.
Pat H
5
|
November 14, 2017
Right at Home offered a very professional service and worked with me to establish care at the level that I needed for my wife. My wife was very upset at the idea of having a caregiver from Right at Home, even though the care was needed, and she didn't respond very well to the service from them.
Jessica V_2
4
|
October 13, 2017
Right at Home is good at placing caregivers and covering shifts. Right at Home gives me help when I am unable to help myself.
Kathy Massengale
5
|
December 28, 2016
I am thankful I have them here. I couldn't make it without Brittany's help.
Robert Justice
5
|
December 10, 2016
I think the service is great.I complain sometimes but over all its great
D.K. Thomas477004
5
|
June 30, 2016
The caregiver sent to our home is excellent, Misty. My mom loves her.
Richard Haynes1
4
|
December 30, 2015
Very well run Right at Home franchise. All CNAs and homemaker category personnel have been more than adequate. Some were exceptional.
Dave38
5
|
August 21, 2015
We interviewed three or four in-home and decided on Right at Home. It has been very good, and they have been very cooperative as far as getting people here when we need it. They have maintained the same individual level as one of our concerns was we want to make sure that there was the same person coming back. As far as I know, the caregivers are fine, and I have heard no complaints from my wife. They have indicated the scheduling and billing with no changes on prices.
cousin of Faye
5
|
August 18, 2015
Samantha has been caring for Faye a few months now, and shes fantastic with her. She makes sure shes hydrated, fed and very clean. She keeps the house clean and her compassion really shows. Id reccomend her for in home health care anytime.
Becky Frye
5
|
June 4, 2015
Samantha is very attentive to my aunt. She lets me know what is going on during the day while I am at work. She makes sure my aunt eats three meals each day and keeps her hydrated. Samantha makes sure the house is clean and neat and that my aunt is clean. I would like for Samantha to work as many shifts as possible. I would give her an A+.
What you can do with Caring
Services and Amenities of Right at Home Knoxville West in Knoxville, Tennessee
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
Bonds & Insurance
- Is Bonded and Insured
Health Services
- Companion Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Companionship & Escort Assistance
- Companionship Services
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Transportation & Shopping
- Transportation Services for General Shopping
About Right at Home Knoxville West in Knoxville, Tennessee
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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