Visiting Angels of Willamette Valley, OR Albany, OR

Candie M_1

He took care of everything needed so I could relax. Make sure they are more coherent.

Provider Response

Carolyn M_27

They're flexible, and I liked how they introduced us to the agency. They're clear about expectations. I'd tell them that they're adaptive to the person. They're careful about how engaged they are with the client.

Provider Response

Heather S_9

Their level of care allows her to stay in her own home. The caregivers are very nice, attentive, and they care about their clients.

Provider Response

Anonymous_5851

They have been flexible. They could communicate more with the client's family.

Provider Response

Phil M_3

They take good care of my wife. The services are reliable.

Provider Response

Carol G_25

I like that she was super at cleaning in a particular way. I like that Paula was great and very thorough.

Provider Response

Connie B_19

The agency has made my experience positive by giving me time away and they take care of Bob. I would recommend them because they reached out to service the way we needed.

Provider Response

Dan N_2

I think that it overall worked well. I would recommend them because of the flexibility as they were able to get someone in based off the times we needed.

Provider Response

Brenda C_16

There wasn't anything they could have done to have a greater impact. The main reason we hired them was to have help getting her bathed. The biggest problem was the cost. Also, in the beginning, they didn't inform us that we had to pay extra for mileage. The services were okay.

Julia K_7

They are helping get her out of the house, she enjoys that. They help with enrichment on her daily life as well as chores. The onboard process was good and they were responsive.

Brian S_19

They help me out, and I don't have to worry so much. Better communication.

Bill L_7

It is a very important service to me. I am blind and get a lot of benefit from it. My son is a caregiver and my own caregiver I have had 3 years and she has been ideal in every way.

Provider Response

Faye F_1

She helps me with light housework. I'd recommend them because they give me good care and clean my house well.

Provider Response

Scott S_15

The caregivers are reliable and knowledgeable. They are good price and punctual.

Provider Response

Chris F_5

The caregivers are companions for him. I like that they put a personal touch in their care.

Provider Response

Anonymous_7274

They give me lost of physical support and do things around the house. My caregiver is very personable.

Provider Response

Paul L_16

I like that my caregiver gives me company. If she is here, I don't have to talk to myself. I like the caregiver they sent me.

Provider Response

Bob S_34

The caregivers are so nice. They help clean. I would recommend because they are dependable.

Provider Response

Julie C_15

It's nice having someone there to help me with my dad when I'm working. They need more employees; their resources are limited.

Provider Response

Stephanie B_15

It made my life a lot easier. I didn't have to worry if she was there. They were very prompt and upfront. They let me know exactly the scheduling and pricing available. They asked about our needs and provided.

Provider Response

Linda H_61

The agency offers us solutions. I like the agency because they let us know if there will be a problem.

Jim B_26

The agency helped the most by having light housekeeping. I liked this agency because the caregiver worked hard.

Holly H_4

She shows up and communicates well with me and the client. The staff has been really great and communication has been pretty good.

Anastasia &

It made it easier for us to go to work. They provided good care.

Anonymous_6812

They have helped the most by just assisting my sister and I with our mom's care. I like that the caregiver is wonderful to my mother, and I can't say enough good things about her.

John H_47

They take care of our insurance billing. We appreciate the Angels they send.

Bryan C_1

They have communicated and followed through. I like that their communication is great, and the people are great. They show up on time.

Cindy S_25

There is compassion in the girls that come and in the agency itself. I like the communication; if somebody is sick, they call right away.

Ellen C_4

He is eating better, and it allows him to stay at home. They are responsive and provide good care.

Ada F_1

They help me by finding out what I need help with and asking me questions. I like that they are very friendly.

Dixie L_1

They have provided caregivers to help me. I'd like a little bit more flexibility in how many hours a week that I need. Also, I've had 2 different caregivers and I would prefer to have a single one.

Warren T

He does anything I ask him to do that I cannot do myself. He does the laundry and sweeps the floor. I like that they are helpful and they do anything that I ask them.

Gary S_20

Visiting Angels has made my experience positive by giving me extra time to do what I need to do. I like Visiting Angels because they've sent me a good caregiver.

Anonymous_6176

It allowed them to stay in their home longer. They were flexible and understanding.

Anonymous_6033

They have been very helpful. They have a lower cost than most of the others.

Anonymous_5991

They do their nails and clean the house and give my mom a shower. I like that if their worker can't show up, they try to find someone for that worker.

Walter D_3

Basically, I am in better health now than I was when they first came. It is not as necessary anymore. They are very cooperative in finding me the help needed during this difficult time in finding help.

Bob C_18

They helped the most by being there to take care of my mom, so I could sleep. They communicate well and are reliable.

Marilyn C_9

She comes in and makes it possible for me to leave. It is more expensive than independent caregivers but I feel like I can afford it. They are well qualified and have good training. They do everything I want them to do.

Lisa B_27

Knowing that someone was with him if I couldn't be there helped. The impact just wasn't major. I like the person that helped my dad. They were kind and conscientious.

Lisa L_23

I like the caregiver and they are available. They are responsive and helpful.

Rhonda B_4

Providing the service we needed. They were easy to work with.

Linda R_28

It relieves me of taking care of him for a while. I like the gal that is sent to me.

Sharon G_12

It gives me peace of mind. I feel like they are very receptive to how I want my dad to be cared for.

Becky W_6

They have helped me by giving me help when I need. I think that they are very responsive. They were very helpful when we first started.

Betsy R

They had really kind and responsive caregivers. They were very personal and very kind and friendly.

Gretchen D_2

I am disabled myself so I cannot care for my mom much, so it has been a load off my mind. They have been really responsive.

Patricia D

Patricia had dementia, so she needed the company. The caregivers were excellent, but the people in management were not.

Barbara L_38

I only had them for a couple of weeks and it worked out well. I was very satisfied with there care. I like the fact that the rep came out and talked to me before anything happened. They responded very fast.

David A_16

They have helped me with everything that I need like providing company. I love everything about them because they are here and they help me.

Jackie R_6

They help me with whatever needs to be done, so that makes my life a lot easier. They seem to have good caregivers.

Marty R_1

It's important. They accomplish things I'm not able to do. I like their availability and kindness.

Jessica W_4

I can sleep because they do night shifts. It puts her in a great mood. The caregivers are amazing. They are personable. They are a lot of fun.

Kathy F_12

The care was great. They made my life easier by making it so I didn't have to go over there as much to take care of him. I would tell a friend that everyone was very nice.

Lee E_2

The provider provided what I need, who I needed, and the right people. I like that they find somebody when I need them.

Mary P_34

It allowed me and my husband to both leave to go and do things. She would sit with her and watch TV with her. They showered her and got her dressed. I like that they were very efficient and very quick to respond and get someone here. They are friendly and caring.

Ron & Diane L

They are friendly and they do things I am unable to do for myself or my husband. I like that they keep in contact, they call when they have a questions, and they inform us what is going on.

Mridula C

They do everything my husband wants. They're great and they go above and beyond for my husband.

Evelyn

Our experience with Visiting Angels Albany has been really good. They're thorough, and compared to other agencies they're affordable. With other places, they just come and stay for three hours a day, which was the minimum number of hours. They do pretty much anything for my mom, like making sure she's fed, medicated, dressed, and bathed. They also do household tours and feed the cat, that kind of thing. I would recommend them to others. They match personalities with the person. A nurse came over and asked what kind of personality would you like in the house, like would you like somebody who's quiet or somebody who's chatty. We get the same person every time, they don't switch people out, so it's all pretty good.

Pat K

They were always checking on things making sure we were happy and making sure mom was getting everything she was paying for. They were very caring, and when the caregiver was here, she was very attentive to my mother by talking to her and visiting with her.

Bob & Brenda C

I am given the help that I really need. The only thing that I do not like is that the caregiver can only drive my loved one in my car. I like that they bill my insurance directly, and they are very diligent at making sure I am happy with our caregiver.

Christine J_2

It gave us peace of mind that we could step away. I liked how the gentleman that coordinated the care was very accommodating of our needs.

Marlene W_3

It was something new for us. A couple of the caregivers didn't really know what to do. They could have been a little bit more assertive in helping. They helped with Jim, but they could have done things around the house because they just sat. We had one gentleman that we just kept calling back because he related to my husband was able to help. He was more experienced than some of the others.

Bennie S_1

They have helped the most by giving him good companionship. They are always available and very helpful.

Alice B_3

We had concerns about her doing medication on her own. They come and make breakfast and make sure she takes the medicine. I like how well vetted the people are. You know that you can trust the people coming into your home.

Cherie B_1

There's always someone here so I know I'm never gonna be alone. I already have recommended them to several people. I like the people that have come to work with my husband so far. They're knowledgeable, caring, and punctual. The agency is good about finding someone else to come in if scheduling doesn't work out so we're not stranded.

Lynn E_3

I couldn't take care of myself without them. They should take advantage of the services. They will do whatever you need, and they're good companions.

Betty M_12

It helps me on those days that he is working quite a bit. I really like Gary and he does a good job.

Roxy &

They are very helpful. I can count on four hours when I could leave the house and come back with the house clean. I like their professionalism and how they ask a lot of questions to customize my caregiver.

Glenn '

Their services had been good. They are a little expensive, but they are a lot better than others. They come in for 3 hours a day, Monday through Friday.

Sheri H_1

They offer my loved one companionship because she doesn't like to be alone. We've had good luck with the caregivers. They all seem capable, friendly, and willing to do what we ask.

Peter H_3

She is assisting my loved one, but she is also helping me be able to get things done. She likes him very much. She helps me get things organized. We work on one area a week. She always remembers where we are in the process. She comes once a week for three hours. She helps out very much. They do monitor their services. When they interviewed us to find out what we needed I said I needed someone very calm and they got me that person.

Anne M_1

They have made life easier. I don't have to worry about him. I know that he is being looked after with a personal type of person, and I appreciate that. They are efficient and do what they say they are going to do, and they come when they say they are going to come. Their hours are flexible, and that is okay with me.

Mari K

They give me a peace of mind, that is the most important thing to me. They are very helpful, they had things set up quickly, and they are responsive to questions I have.

Carol W_11

They could have done some light housekeeping. I had left some notes and it didn't seem like they had gotten done. They are very personal and I could reach them almost 24/7 and get someone to come.

Susan K_8

They are available to work when regular workers are not available. The workers seem to be friendly and kind.

Joann K

I have a broken arm and can't do anything, so I rely on them for everything. They are prompt, kind, knowledgeable, courteous, and always looking out for my benefit.

Diane S_12

It makes a big difference. She has many more social interactions because of them. They're very open to meeting as many of the needs as they can. They have good communication with the family members.

Tom & Giovanna S

They have been there to do odd jobs that I am unable to do. I am very satisfied with the service. They are very efficient and accommodating.

Maurice C

She is doing just what I would like her to do. She is doing fine and he is doing fine with her. The caregiver that has come to help with his baths has been real fine. He has liked her.

Chestine A_1

They will come on the weekends and they are definitely necessary for her to function. They are reliable.

Anonymous_588

They have been there when I needed them. They always try to fill the needs that I have.

Mary H_52

She has helped me the most by helping me get organized in my daily living. I just am very pleased with the service so far.

Connie D

She will just sit and watch TV with him, and that is huge for him. I feel like they are very caring. The caregiver we have does a great job of adjusting to my dad's needs. Not only physical needs, but emotional needs as well.

Julietta P

Since I have 100% loss of balance and pretty weak muscles, they help me reach high things that I can't. There's seldom a problem with them.

Marlene & Jake S

They were just here for cooking meals, so they did not really affect our daily life. They were prompt, which I really liked.

Gail M

They are doing all the things that I used to have to do, so it makes a huge difference. They offer every service I need. Our particular local office runs a wonderful program. They have really got their act together. They have really superb employees.

Rose M_2

They have helped by providing her companionship outside of myself. The services have met and exceeded the expectations that we had for them.

Cathy H_5

They have made my life easier by providing a caregiver that could deal with my loved one's disability. They provide you with anything you need. They are precise about getting the help we need at times we need it.

Liz H_1

I am able to leave the house now. All of our experiences have been positive so far with Visiting Angels.

Anonymous_806

They have always been there for us to provide care. They are cheaper than the other ones than we've looked in to. They are diligent in scheduling caregivers.

Ted S_1

They have given me more time to work at my business. I would say they are personable and respond quickly.

Georgia P_3

They helped out most by cleaning and helping my loved one with hygiene. I liked the interview process at the beginning when they paired my loved one with a caregiver.

Heidi O_1

They allowed her to stay in her own home until she healed up. They could have been a little more useful around the house by cleaning floors and stuff like that that she couldn't do. One would go above and beyond, though. There was quite a bit of difference between the care providers. There were several, some were particularly helpful and some weren't.

Kay & Joe M

She helps mostly with my husband and she'll fix his meals and help him with a shower. We have a really good caregiver.

Anonymous_308

They could have had better communication in general. The first person we had was not good, but we talked to them and they sent someone else out right away who was really good.

Karen S_6

My wife was home-bound for a number of years, so she was excited to have someone to talk to and they interacted with her well. They were caring, confident, and knowledgeable.

Tami A

They help me get a break and a shower. I like everything about them, I like the caregiver. They are very professional, do what I need them to do, and even beyond that.

Rosemary D_1

It make it easy on me just being able to call and ask questions or ask for extra help. I do recommend them because they are very diligent with what they have to do and they really care about their clients.

Tami K

They did what they were supposed to do, but my mom was very obstinate. I think if my mom was being nice it was an excellent impact, but she was the one that was holding the reins. Without her involvement, they were great. I was impressed, but we didn't have them for very long. When we went in to interview them, I really was impressed with them.

Charles R_2

There isn't any other group out there that seems to know how to help me. I am so inspired by the collective commitment of the girls that are helping me. If there were a few more that could contribute some more days, that would help. They are just very helpful people and it seems to be built in to them.

George M_1

The reason we needed someone was that I had emergency surgery and my husband is disabled and I wasn't able to take care of him. Our male caregiver has been amazing. He showers and takes care of my husband and helps me with anything that I need help with while I'm recovering. With both experiences that we've had, the people have been outstanding and I would in a minute recommend them or use them again.

Marsha H_1

I would like to have more feedback about how my loved one is doing. There was a caregiver that didn't show up and I'm still waiting for a call back from the office to know why. They haven't been very responsive.

Amy B_1

They helped the most by getting my mom to eat. I liked how they were very friendly and compassionate.

Kirk W

With the services, my wife was able to get other things done. They were very helpful.

Pam B

It helped her quite a bit because she wasn't alone. The caregiver helped make her meals and did the laundry. I thought the ones that came for my mom were great. They were friendly and helpful, and they did what they were supposed to.

Laura K

They were very supportive and dependable. We liked that they were very helpful. When I called, they were there for us. They were personal and professional.

C.J. N

I was able to still continue to go to work and do everything else. It was perfect. It is fairly painless. I made a call, set it up, and it was going.

Deborah W

It's given me optimism and encouragement. They let me do things I need to do for my own welfare. They're very dedicated. The people have been enthusiastic and professional. The people have been on time, and sometimes they are early. They are ready to get started and provide the services needed.

Linda G

She was very good and very nice. She took care of everything,. She would monitor my mom's pills, clean the house, and cook. They were very nice and when I called and requested, the owner came right to my house and they had someone come the next day.

Anonymous

There is someone there with my loved one, so we don't have to be. It's nice to know someone is with them during the day while we work. Sometimes we have a hard time getting coverage, so more staff should be available.

Kris B

They are there to be a companion to my loved one and to help with exercise. The price is expensive.

Anonymous

They have relieved me from caring for my loved one so that I can do other things. What has impressed me the most is Visiting Angels' dependability.

Ann J

When they come, it is a nice break. Some of the people have been good, but others have not.

Christine K

My mother was in hospice and suffering. They were kind, caring, and I don't know what I would have done without them. I like that they were all compassionate and caring towards my mother and me.

Barbara Y

They help my loved one do personal things and do things around the house. I like their flexibility, their services, and their interest in the client.

Anonymous

They would do the things for me that I couldn't do, so I wouldn't worry about my loved one. They were very good to help me with things I couldn't do. A lot of them didn't really understand what to do, but they were very kind.

Sandra P

The caregiver was here when I had to transport my husband to the emergency room. They were here when they said they would and they stayed longer when needed. They were compassionate. The caregiver has visited my husband while he has been in a care facility and I really appreciate that.

Anonymous

We're very dependent on it, and we absolutely have to have it. They lift, make sure the patient is fed, bathed, and that their hygiene is good. I have suggested them to somebody. They could get more staffing, I know that they have staffing issues, they are having issues filing gaps.

Fran G

They allow me to leave long enough to go grocery shopping and things like that. All of the caregivers have been more than happy and we have been happy with them. They take good care of the patient.

Frank S_8

I will have to say they were able to find me replacement drivers during the change over from Visiting Angels to Helping Hands. My wife tries to do my medications, but it's getting more and more difficult every day. One place that they were short in taking care of us was with my medicine. We tried to get the nurse they have to come either once a week or once every two weeks to do my medications for me.

Mildred B

I like everything about Visiting Angels. They present themselves well. They have a good attitude. She helped me in any way that was needed. She helped me with my back and feet. She helped with my apartment that I couldn't do myself.

Dean R

They are easy to work with. My mom is pretty independent. They do light cleaning for her. I live a ways away from her, and having someone show up on a daily basis is helpful for us. They also prepare her meals and provide companionship.

Ken W

Most of the care providers have been really good for my parents. My parents really enjoy them. They have the ability to get my dad to his appointments on time and that makes life a whole lot easier for me because I keep track of and take my mom to her appointments, so if I had to do both my mom's and dad's appointments by myself, it would be hard.

Karen H

They have a hard time getting a replacement if a caregiver is ill. I couldn't do it without them. They provide 24 hour care for my mother.

Gary U

I was aware with them because I saw other people in my building using them. I would recommend them; they are efficient in their work, and friendly. I had a problem finding work for them because of the 3-hour minimum requirement. They could not always come for me.

Kathy C

They are great. I have been so pleased with them and how nice they were. Someone took on the responsibilities that I was not able to do myself. I was exhausted and the help allowed me to rest so that I could heal properly through the physical therapy.

Anonymous

They have always been able to provide help when I need it. The services from Visiting Angels have made life easier for me just by coming to help me.

John B

I need the help, and they do a good job. They met my requirements so far. I'm unable to do house work. I don't have the lung capacity to do much of anything, and my caregiver has gone to the store for me and done shopping.

Steve J_2

I don't like their mandatory three hours and the rate they charge per hour. The services are very minimal. They are just here for three hours and then they are gone and we go about our day.

Sandra C

When we were looking for a caregiver from Visiting Angels, they did not have a huge selection, and it took them weeks to find someone that would work well with my father Visiting Angels makes my loved one's life easier by providing companionship and medication management.

Ardis A

I have had two absolutely fantastic Angels. They both have fit into my life so perfectly. They have at all times done what they were expected to do. I can't praise either one of them enough. Although I'm a very independent person, I have arrived at the point in my life where I need assistance with some things. I just couldn't keep up with life, in general, without Visiting Angels.

Anonymous

I would recommend Visiting Angels to others because they do well with helping me. They are always willing to do what I ask them to do. The caregivers from Visiting Angels do not have issues with not wanting to do certain things for me. They help me with what I need them to do.

Anonymous

Sometimes my caregiver doesn't pace themselves very well and ends up sitting and talking rather than working for the full time they are here. The services have really helped, but I am not getting much for my money other than help shopping.

Jean S_9

Visiting Angels has provided wonderful caregivers willing to do whatever I asked them to. Visiting Angels has helped me out with household chores, freeing up my time.

Ruth V_1

Visiting Angels sends a prompt caregiver. Visiting Angels helps me because I cannot drive, and they take me to my appointments.

Carolyn M_4

The caregiver vacuumed the hard wood floors. She should have used the floor attachment instead of the carpet attachment. I thought the services from Visiting Angels were helpful, but the caregiver shook out the carpets in the house. I would have preferred her to do that outside.

Christina N

Visiting Angels is expensive, but they are great. If you need care, you should use them. There were few things my insurance wouldn't cover, but the services made life much easier for me.

Alice C

Visiting Angels seems to be able to do most of the things I ask them to do. Visiting Angels has helped me with putting on my shoes.

Jim H_2

I have had a good experience with Visiting Angels. It's a really good place to receive care from. They are prompt, and they give me good care. The caregivers are always available. They help prepare my meals, get me dressed, bathe me, and move me around. I'm not an easy person to take care of either.

Karen C_2

Visiting Angels has given me the most lovely and caring caregiver. I would highly recommend Visiting Angels. Visiting Angels has made my life easier because I need them really badly. My husband passed away, and there has just been one thing after another. My house is big and I need someone to help me.

Bob W_1

Visiting Angels is very considerate of people's feelings, and the caregiver we had was very capable. They try to understand everyone's problems and work with them. It is much appreciated. Visiting Angels had a very good impact on our lives. They attempted to understand my husband, his lifestyle, and what was wrong.

Teresa M_1

The caregivers that I have had from Visiting Angels have been very pleasant. The most helpful aspect of the services from Visiting Angels is the help that I receive doing my laundry and vacuuming.

Patricia B_4

I would definitely recommend Visiting Angels. I've two or three caregivers, and they were all very helpful. Having Visiting Angels was helpful for me because the caregivers came out and got breakfast for Bob, and they kept in touch with him so that I could go out and do groceries and yoga class.

Nancy M_6

I would tell a friend that Visiting Angels is fast, on it, and would call me back right away, even on weekends. Visiting Angels made life easier by knowing someone was there with my mom.

Shirley C_2

Visiting Angels is really competent. Visiting Angels makes life a lot easier by doing my husband's pills.

Dennis M_2

Visiting Angels did just about all the chores that I asked for. Visiting Angels made my life easier by doing all the chores that I couldn't do for myself.

LaMar H

Some of our caregivers have not been very good and have been inept in some aspects. The services from Visiting Angels don't make things easier because the caregivers don't seem to be doing that much when they are here.

Henry F

Visiting Angels has been very reliable so far. Having Visiting Angels takes a load off of me and we can get our meals prepared.

Diana R_1

Visiting Angels has hard workers who are conscientious and flexible. The caregivers only come once a week, so there is not a huge difference in my life. Some caregivers are different than others. I'd like one caregiver to take more initiative and follow through on more of my suggestions. I don't want someone bossy coming in here.

Lee E_1

I would recommend Visiting Angels because they make every effort to meet the hourly needs that you have. I know that everyone assigned to work with me has been very good. Visiting Angels has given me time away, and I know that Elenore is cared for.

Mark A_2

I would recommend Visiting Angels if they found a way to cut costs. Visiting Angels came through when we needed them.

Verna G_1

The caregivers from Visiting Angels were honest and sincere, they always did their job. The caregivers from Visiting Angels gave me my sponge bath and picked up things around the house. One of them even made some food for me.

Ray and Eleanor B_1

We only have one caregiver from Visiting Angels and she is is ten. The services help my wife quite a bit.

Darlene H_3

Visiting Angels is dependable, thorough, and responsive. The caregiver runs errands, cleans my house, and shops for my food, so my life is made easier by the services.

Cheryl H_2

Visiting Angels was so accommodating and could meet any needs that we had. It didn't matter what they were. The caregivers were sweet and lovely people. The client liked them which isn't always common. They worked around the schedule that we needed them for. I've never seen a company like that before. We only had the care for a short amount of time. It was nice knowing the caregivers were here and that I could do what I needed to. I felt like I could finally go to sleep and not worry about the client. I knew that he was going to be checked on, and that his need were going to be met. I wasn't getting a lot of sleep so it was nice that they were here to allow me to rest.

Susan M_6

Visiting Angels' caregivers are pleasant, reliable, and helpful. At first, the impact of the services on my life was a whole lot, but now not as much because I am more independent.

caring4348

I had no complaints about Visiting Angels. The caregivers were very respectful, and have all the good things that you want in a caregiver. I was very satisfied. I would call them again if I need them. I was also interviewed by the staff from the head office. And they followed up with a performance report to see if my caregiver was doing all the things that she should be doing. They have people on call. I think it's a good organization.

kcmulligan

We are clients of two Visiting Angels caregivers and have been since April, 2010. Both of them have gone above and beyond caring about my parents with great suggestions that I could implement in the home, for safety and comfort.

slcate

The gentleman that they sent out followed my husband about like a two year old. Made my husband feel horrible so we let him go.