I waited to long to get care for my parents and when I called Trina my emotions were high. She was able to calm me and I truly felt she understood my situation. She came to my parents home that day to assess them and their home for safety. We agreed to 8 hours a day 5 days a week. Care started 2 days later. I could finally breathe! For the first time in 2 years! Our aide, Tiffany, is amazing. My parents adore her. I now can enjoy time with my parents. I would recommend this company to anyone who asks. I am so thankful. Tim
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(419) 909-3181
Reviews of Right at Home Sylvania, OH
Home Care Reviews for Right at Home Sylvania, OH
October 28, 2021
Other
August 19, 2021
I am a current client of this provider
They've made our lives easier by being here to help.
I would tell a friend that they're friendly, and they do their job well.
Provider Response
Thank you so much. We love Pauline. We are so happy to help.
August 05, 2021
I am a current client of this provider
I appreciate what they do. But my caregiver should learn how to see dirt.
I appreciate being able to get some housekeeping done.
Provider Response
We here at Right at Home try very hard to provide 100% satisfaction. To ensure that happened we switched caregivers. Thank you for the feedback. This helps us to better ourselves. Blessings.
July 09, 2021
I am a current client of this provider
It's been helpful. They could give me more hours.
They need to come to work on time. Sometimes the aide doesn't have transportation.
July 09, 2021
I am a current client of this provider
We couldn't make it without our caregivers.
They seem to do a really good job at making sure I have someone and someone that I prefer.
June 11, 2021
I am a current client of this provider
They could train the caregivers better.
I want them to send me the same caregiver.
Provider Response
Good Afternoon, Thank you for the response. Here at Right at Home we try very hard to be consistent. We have three care coordinators that bring our aides to the home for introduction. At the time of introduction the entire care plan is gone over and safety is once again assessed. This process could take an hour or up to the entire shift. Our goal is to see a strong communication begin between the client and caregiver. We base this connection on the interests of the client both past and present. Also, if they have dementia/Alzheimer's/hospice/hoyer lift/gait belt etc. If the family does not feel the aide is a fit for their loved one then we quickly change aides. We also introduce one to two more caregivers throughout the first two weeks in the event of call offs. Communication is key here at Right at Home. We provide care to bring back dignity to our wonderful historians and we love it. We strive to keep our elderly indepedent - focusing on quality over quantity. In this case we went from caring 9 hours a week to caring 24 hours a day 7 days a week. This will increase the amount of aides in the home. I appreciate the feedback so we can push even harder to be as close to perfection for each family as we can. We have currently implemented an additional phone call by-weekly to the clients and/or families to ensure happiness for all involved. Blessings to all who are searching for the perfect company to care for their loved ones. There truly is not a harder job. Trina
May 25, 2021
I am a past client of this provider
They did a job that I didn't have to do, because I was busy doing something else.
They came in and did a good job and did what I asked them to.
May 11, 2021
I am a current client of this provider
They could help me more with medicine and meals, but they are a good help.
It would help out if the aides were certified to do a G tube.
March 04, 2021
I am a current client of this provider
They send the people that we need. If there is anyone who is not doing what they should be, they send a replacement.
Usually the people the send out are really nice.
February 05, 2021
I am a current client of this provider
They are reliable.
They are very professional.
January 21, 2021
I am a current client of this provider
Some of them either do not want to do anything or I find it very difficult to get what I need taken care of.
I have had some good aides and I have had some bad ones, I think that happens so it depends on the aides. I think a lot of the aides, or some of the aides, come and they are not prepared and I have to train them to make them ready to help me.
December 17, 2020
I am a current client of this provider
Make sure they are strong enough to lift her and that they are on time.
I like that they are able to provide caregivers that are qualified to help her when I'm gone.
December 08, 2020
I am a current client of this provider
They take care of things that I can not do.
The workers are really good and I have not had any problems.
November 23, 2020
I am a current client of this provider
I am very tired of paying money for the caregivers.
They are trying to do what they can. I think they have they have a problem with the schedules of the caregivers. They change the caregivers very frequently, and I don't like it.
November 12, 2020
I am a current client of this provider
i can't take care of him alone so I need help to take care of him. They are timely and they help.
They are prompt. They are supposed to be here at 8:30am and they are here at 8:30am.
October 26, 2020
I am a current client of this provider
He is in hospice right now. They allowed him to stay home instead of being stuck in a care facility.
We felt really comfortable with the owner and her personal journey with home care.
October 13, 2020
I am a current client of this provider
They have been attentive.
They are here on time.
March 17, 2020
I am a current client of this provider
Except for this one person, they are really bad. They would put him in situations when he could fall or break something. They also never would get to know him or talk to him at all.
There is only one person that has really delivered for us. Some of these aides I feel can do nothing and would put him in situations when he could fall or break something.
Provider Response
I am so sorry that we were unable to fulfill your expectations. We stand strong here at Right at Home knowing we achieved the best for your family. We thank you for your kindness during the year we cared for your loved one. We always wish you the best in achieving your expected care goals. God Bless and may your family stay happy and healthy, Trina Slatinsky/Owner
March 09, 2020
I am a current client of this provider
They give him showers and get him to bed.
They have accommodated us very well. They have provided someone when we needed them.
February 11, 2020
I am a current client of this provider
They are able to get me a driver when I need one and they have been able to do it last minute. I feel much more secure with them because I live alone.
They have been able to help me when I have needed it.
January 23, 2020
I am a current client of this provider
They have made our life easier by giving us more freedom as they take care of my mom.
The company is responsive to our scheduling needs and finding someone who is a good match.
January 15, 2020
I am a current client of this provider
They have helped most by providing care when I need it so that I can do other things.
I like the care that she is getting, and it is adequate. She enjoys it. It is a burden off my shoulders.
December 18, 2019
I am a past client of this provider
For the majority of the time, the services were good. I liked that they spent time with my husband.
I would say that the turnover in personnel was hard.
November 21, 2019
I am a current client of this provider
I need her at least once a month for shopping.
I am fortunate enough to have a caring and concerned aide. However, she doesn't spice food very well and she cooks far too much for one person.
October 24, 2019
I am a current client of this provider
They have helped me to stay mobile.
I like that they are reliable.
October 10, 2019
I am a current client of this provider
They help me the most by getting me from point A to point B.
I like that they send good people. They are moderately priced.
September 24, 2019
I am a current client of this provider
It is a great relief on us and beneficial to my loved one.
I like that they change the caregiver if we do not like them, and they fit to our schedule.
September 11, 2019
I am a current client of this provider
They could pick up more and make sure that the apartment is as clean as it could be.
One of my aides will go and look for more to do with the time that she has, and my other caregiver needs to do that also. The other caregiver will just sit down and do nothing unless I ask her.
August 19, 2019
I am a current client of this provider
I couldn't do it without the agency because they help with the things I can't do.
The agency is convenient and flexible. If I have an appointment, the agency is flexible in adjusting their hours, and sometimes I can adjust my hours to work with them.
July 30, 2019
I am a current client of this provider
They do a good job. The aides are timely, dependable, and caring, but I still come out to help my mom.
I like the communication. They do well in communicating with my family.
June 13, 2019
I am a past client of this provider
My 99 year old aunt desperately wanted to remain in her own home for as long as possible. The caring, dependable, respectful, wonderful caregivers of Right at Home Sylvania allowed her to do just that. The owner Trina or one of her staff were available by phone day or night. I'll be forever grateful to the people of Right at Home Sylvania.
They were a godsend.
May 20, 2019
I am a current client of this provider
My confidence is very good in them. I am satisfied and the service is good, and they take their time. They do not rush me through anything.
They take time with me, explain things, and explain what everything does. They do not just push me around.
April 11, 2019
I am a current client of this provider
They have made things easier by allowing me some extra time that I didn't have because I had been confined to being here with him all the time. I can now leave easily and feel comfortable.
I like that the gal that comes here is pleasant, gets along with my husband, and can handle him at times better than I can.
March 13, 2019
I am a current client of this provider
They show up when they are supposed too.
They seem to keep me advised as to what is going on.
February 25, 2019
I am a current client of this provider
Overall, they were good day after day. It's been a positive influence. They listened to my personal story.
They cooperate a lot over the phone with changes. They listen to me and try to work with me.
January 17, 2019
I am a current client of this provider
It is reassuring to have them here as a resource to turn to when I need them.
There is nothing negative that I can think of about the agency. The care is available at all times.
December 13, 2018
I am a past client of this provider
The one who came out to see me treats me like a sister or like a mother.
They are very good. I wish they would live with me every day.
November 12, 2018
I am a current client of this provider
They have supported my husband by providing safety, comfort, and support for daily needs.
The owner is incredibly caring, conscientious, and very much pays attention to quality services. She is very caring about her employees and clients.
October 29, 2018
I am a current client of this provider
It fits in my life and they call in advance. It works.
They explain things to me and I don't feel in the dark.
September 28, 2018
I am a current client of this provider
They are good at providing companionship and they take care of problems when they arise. It allows me to have peace of mind.
They are very good at communicating directly with the owner of the firm. I don't have to ask because they regularly communicate. Even if don't request anything, they let me know.
August 15, 2018
I am a current client of this provider
Right now, my loved one is bedridden, so they need to be changed and moved from side to side.
They could improve by sending the same caregiver every time like they promised. It's been all over the place since we've had them.
May 24, 2018
I am a past client of this provider
They shadowed me so I wouldn't fall down and they did very good.
Some of them were bad and some were better.
May 09, 2018
I am a current client of this provider
Trina and the Right at Home staff are the gold standard. Our mom has mobility issues, and needs help with meals, dressing, and household chores, but most importantly she needs a friendly face and companionship. We started using caregivers 5 years ago and have tried 3 other companies, so I speak from experience when I say Right at Home is the best of the best. They helped us through some rough spots when we needed to fill last minute shifts. They placed caregivers with us that are the perfect fit. It was such a relief to find a company that really cares about us as people, and makes the extra effort to send us the same caregiver every time. Our mom just loves her caregiver, and they have become fast friends. If you do ever have a question they are lighting fast at getting back to you. Trina really has a knack for staffing as well. We've found her caregivers to be a much higher caliber than the other company we were using.
April 27, 2018
I am a current client of this provider
We've been having one girl quite frequently, and I like her a lot. We had a few who didn't do their job; they laid down on the job. They pay attention to my husband.
March 09, 2018
Other
Right at Home currently cares for my father. He is having a terrible time with dementia and we were not sure how to proceed with it. We talked about putting him in a home but wanted to go over all of our options. I called Trina and she came right out for an assessment. We talked for about 2 hours and at that time I knew I was keeping my dad home. The best part of this service is seeing how the caregiver interact with my father and keeps him motivated with cognitive therapy.
My family has learned so much since we have started with Right at Home. It is a great feeling knowing that I can go to work and not have to worry about whether or not my dad has taken his pills or eaten his meals. I see happiness on his face now that he has company as well. I highly recommend Right at Home Sylvania to anyone who is looking for senior care.
August 10, 2017
I am a current client of this provider
My mother is a very independent woman and her illness has left her with an inability to care for herself properly. My siblings do not live in Ohio and we met to discuss the options and had initially decided to place her in a nursing facility. When speaking with our mother, it was clear that she wanted to remain in her home. My siblings who rarely see her outvoted us to keep her in her own home until we came across Trina and Right at Home, Sylvania. She came to our home, met our mother and answered all of our questions with care and compassion. She never pushed us to sign with her company and truly only cared about how my mother felt and made her feel as if she had a voice in the situation. She brought many different caregivers to meet my mother and to see who might be the best match with her personality. They all were kind and gracious. After meeting with her staff, my siblings and I decided to give it a try and if we needed to, revisit a nursing facility. So far so good! My mother celebrated her 90th birthday and her morning caregiver brought her a cake and balloons. To see my mother remain independent and engaged is an amazing gift. Thank you to Right at Home and to Trina and her staff.
About Right at Home Sylvania, OH
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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