Right at Home Sylvania, OH

Stan M_1

It's been helpful. They could give me more hours. They need to come to work on time. Sometimes the aide doesn't have transportation.

Anonymous_5054

We couldn't make it without our caregivers. They seem to do a really good job at making sure I have someone and someone that I prefer.

Anonymous_4877

They could train the caregivers better. I want them to send me the same caregiver.

Provider Response

Chuck R_4

They did a job that I didn't have to do, because I was busy doing something else. They came in and did a good job and did what I asked them to.

Glenn J_2

They could help me more with medicine and meals, but they are a good help. It would help out if the aides were certified to do a G tube.

Ronald M_7

They send the people that we need. If there is anyone who is not doing what they should be, they send a replacement. Usually the people the send out are really nice.

Wendy W_9

They are reliable. They are very professional.

Anonymous_4392

Some of them either do not want to do anything or I find it very difficult to get what I need taken care of. I have had some good aides and I have had some bad ones, I think that happens so it depends on the aides. I think a lot of the aides, or some of the aides, come and they are not prepared and I have to train them to make them ready to help me.

Sharon H_24

Make sure they are strong enough to lift her and that they are on time. I like that they are able to provide caregivers that are qualified to help her when I'm gone.

Robert J_6

They take care of things that I can not do. The workers are really good and I have not had any problems.

Susana and Robert S

I am very tired of paying money for the caregivers. They are trying to do what they can. I think they have they have a problem with the schedules of the caregivers. They change the caregivers very frequently, and I don't like it.

Charles W_9

i can't take care of him alone so I need help to take care of him. They are timely and they help. They are prompt. They are supposed to be here at 8:30am and they are here at 8:30am.

Bill O_3

He is in hospice right now. They allowed him to stay home instead of being stuck in a care facility. We felt really comfortable with the owner and her personal journey with home care.

Henry and Judith S

They have been attentive. They are here on time.

Doug I

Except for this one person, they are really bad. They would put him in situations when he could fall or break something. They also never would get to know him or talk to him at all. There is only one person that has really delivered for us. Some of these aides I feel can do nothing and would put him in situations when he could fall or break something.

Provider Response

Donald B_5

They give him showers and get him to bed. They have accommodated us very well. They have provided someone when we needed them.

Carol H_18

They are able to get me a driver when I need one and they have been able to do it last minute. I feel much more secure with them because I live alone. They have been able to help me when I have needed it.

Robin G

They have made our life easier by giving us more freedom as they take care of my mom. The company is responsive to our scheduling needs and finding someone who is a good match.

Kay L_1

They have helped most by providing care when I need it so that I can do other things. I like the care that she is getting, and it is adequate. She enjoys it. It is a burden off my shoulders.

Frank C_1

For the majority of the time, the services were good. I liked that they spent time with my husband. I would say that the turnover in personnel was hard.

Robert S_41

I need her at least once a month for shopping. I am fortunate enough to have a caring and concerned aide. However, she doesn't spice food very well and she cooks far too much for one person.

David A

They have helped me to stay mobile. I like that they are reliable.

Michael B_10

They help me the most by getting me from point A to point B. I like that they send good people. They are moderately priced.

Mike A_3

It is a great relief on us and beneficial to my loved one. I like that they change the caregiver if we do not like them, and they fit to our schedule.

Anonymous_2422

They could pick up more and make sure that the apartment is as clean as it could be. One of my aides will go and look for more to do with the time that she has, and my other caregiver needs to do that also. The other caregiver will just sit down and do nothing unless I ask her.

Milton N

I couldn't do it without the agency because they help with the things I can't do. The agency is convenient and flexible. If I have an appointment, the agency is flexible in adjusting their hours, and sometimes I can adjust my hours to work with them.

Mary Ann L_1

They do a good job. The aides are timely, dependable, and caring, but I still come out to help my mom. I like the communication. They do well in communicating with my family.

Maddylove

My 99 year old aunt desperately wanted to remain in her own home for as long as possible. The caring, dependable, respectful, wonderful caregivers of Right at Home Sylvania allowed her to do just that. The owner Trina or one of her staff were available by phone day or night. I'll be forever grateful to the people of Right at Home Sylvania. They were a godsend.

Warren J_1

My confidence is very good in them. I am satisfied and the service is good, and they take their time. They do not rush me through anything. They take time with me, explain things, and explain what everything does. They do not just push me around.

Dale B_6

They have made things easier by allowing me some extra time that I didn't have because I had been confined to being here with him all the time. I can now leave easily and feel comfortable. I like that the gal that comes here is pleasant, gets along with my husband, and can handle him at times better than I can.

Anonymous_1713

They show up when they are supposed too. They seem to keep me advised as to what is going on.

Chuck R

Overall, they were good day after day. It's been a positive influence. They listened to my personal story. They cooperate a lot over the phone with changes. They listen to me and try to work with me.

Pat P_4

It is reassuring to have them here as a resource to turn to when I need them. There is nothing negative that I can think of about the agency. The care is available at all times.

Patricia H_8

The one who came out to see me treats me like a sister or like a mother. They are very good. I wish they would live with me every day.

Dal L

They have supported my husband by providing safety, comfort, and support for daily needs. The owner is incredibly caring, conscientious, and very much pays attention to quality services. She is very caring about her employees and clients.

William T_2

It fits in my life and they call in advance. It works. They explain things to me and I don't feel in the dark.

Mary Claire D

They are good at providing companionship and they take care of problems when they arise. It allows me to have peace of mind. They are very good at communicating directly with the owner of the firm. I don't have to ask because they regularly communicate. Even if don't request anything, they let me know.

Anonymous

Right now, my loved one is bedridden, so they need to be changed and moved from side to side. They could improve by sending the same caregiver every time like they promised. It's been all over the place since we've had them.

Shahnaz G

They shadowed me so I wouldn't fall down and they did very good. Some of them were bad and some were better.

rzin

Trina and the Right at Home staff are the gold standard. Our mom has mobility issues, and needs help with meals, dressing, and household chores, but most importantly she needs a friendly face and companionship. We started using caregivers 5 years ago and have tried 3 other companies, so I speak from experience when I say Right at Home is the best of the best. They helped us through some rough spots when we needed to fill last minute shifts. They placed caregivers with us that are the perfect fit. It was such a relief to find a company that really cares about us as people, and makes the extra effort to send us the same caregiver every time. Our mom just loves her caregiver, and they have become fast friends. If you do ever have a question they are lighting fast at getting back to you. Trina really has a knack for staffing as well. We've found her caregivers to be a much higher caliber than the other company we were using.

Robert R_1

We've been having one girl quite frequently, and I like her a lot. We had a few who didn't do their job; they laid down on the job. They pay attention to my husband.

MikeTM

Right at Home currently cares for my father. He is having a terrible time with dementia and we were not sure how to proceed with it. We talked about putting him in a home but wanted to go over all of our options. I called Trina and she came right out for an assessment. We talked for about 2 hours and at that time I knew I was keeping my dad home. The best part of this service is seeing how the caregiver interact with my father and keeps him motivated with cognitive therapy. My family has learned so much since we have started with Right at Home. It is a great feeling knowing that I can go to work and not have to worry about whether or not my dad has taken his pills or eaten his meals. I see happiness on his face now that he has company as well. I highly recommend Right at Home Sylvania to anyone who is looking for senior care.

jpurdy63

My mother is a very independent woman and her illness has left her with an inability to care for herself properly. My siblings do not live in Ohio and we met to discuss the options and had initially decided to place her in a nursing facility. When speaking with our mother, it was clear that she wanted to remain in her home. My siblings who rarely see her outvoted us to keep her in her own home until we came across Trina and Right at Home, Sylvania. She came to our home, met our mother and answered all of our questions with care and compassion. She never pushed us to sign with her company and truly only cared about how my mother felt and made her feel as if she had a voice in the situation. She brought many different caregivers to meet my mother and to see who might be the best match with her personality. They all were kind and gracious. After meeting with her staff, my siblings and I decided to give it a try and if we needed to, revisit a nursing facility. So far so good! My mother celebrated her 90th birthday and her morning caregiver brought her a cake and balloons. To see my mother remain independent and engaged is an amazing gift. Thank you to Right at Home and to Trina and her staff.