BrightStar Care Charlotte S

Offers Home Care

43 Reviews
Call (800) 973-1841
BrightStar Care Charlotte S (800) 973-1841
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Reviews of BrightStar Care Charlotte S

43 Reviews Write a review

Home Care Reviews for BrightStar Care Charlotte S

March 17, 2020

By Timothy C_2

I am a current client of this provider

I do not have to go to an infusion center which is very helpful. I have had 4 treatments with 4 different nurses.

March 09, 2020

By Arnold G

I am a current client of this provider

I like how I've always had good experiences with the services. Because I like the care I'm getting.

February 11, 2020

By Michael "Dave" B

I am a current client of this provider

They make a bad thing as good as it can be. They come in and give me what I need. I like the caregivers they send.

January 23, 2020

By Anonymous_3202

I am a current client of this provider

They teach him to self-infuse and to care for himself. If he has an incident they inform and educate him on what to do. They need more consistency in the nurses. We've been with BrightStar for several years and have gone through quite a few nurses and our last company we had the same nurse for over a decade.

January 14, 2020

By Richard F_7

I am a current client of this provider

The main nurse that took care of me originally was wonderful! She went on maternity leave unfortunately. The new nurse is doing fine. Overall, they have been pretty responsive on what I've needed.

December 16, 2019

By Lauren M_1

I am a current client of this provider

I have a lot of medical supplies for my infusion. She provided me with a bag so that my stuff can be organized and so that my kids don't get into it. They are good people.

December 11, 2019

By William W_8

I am a past client of this provider

The agency helped me with everything that I needed. The nurse was excellent. I liked their service.

November 20, 2019

By Cathryn

I am a current client of this provider

I started out responding very well to the IVIG, but I am not as much right now. We have a wonderful nurse that is very easy to work with. She is always on time and always well prepared.

September 12, 2019

By Robert H_34

I am a current client of this provider

They have helped the most by being in my home because it makes my life easier. I like that they are professional, do a good job, show up on time, and are very friendly and courteous.

September 06, 2019

By Karen A_3

I am a current client of this provider

We went without for a little while, but we seem to be getting on track again. We need one more shift filled. They listen and are very attentive to the needs.

August 09, 2019

By John Weaver "Bill" C_1

I am a current client of this provider

They do my medical box. That is best thing they do for me. I like the fact that they are always on time and do a good job.

July 10, 2019

By Walter H_5

I am a current client of this provider

They work around my schedule very well. If there are any kind of doctor's appointments coming up that require changing times or days, we are able to reschedule without any kind of conflict. They are very professional, easy to get along with, and they work with my schedule well. They nurse who comes is well trained and personable.

June 21, 2019

By John G

I am a current client of this provider

I have had a caregiver for almost 2 years, and she is excellent. They have given me everything I need. They are dependable.

May 09, 2019

By Jane S_11

I am a current client of this provider

They anticipate her needs, they make sure she has what she needs, and they are very caring. They will give her a hug and they will make sure that she has what she needs before they leave. The quality of care has been consistent, and the caregivers that come and stay with my mom have been very good.

March 21, 2019

By Anonymous_1677

I am a current client of this provider

There are some caregivers that don't show up at the scheduled times. There were a couple of hiccups. When the caregiver comes, they set off the alarm every time.

March 06, 2019

By Tim W

I am a past client of this provider

The provider helped me the most by giving my sister a break from my mom, and she really needed that relief. They provided an extra pair of eyes for my mom. They informed us about new developments about my mom's health. We used two personal care assistants, and they were both excellent. I especially liked one of them and the people in the office because they were accessible. We appreciated these two people who took care of my mother directly.

February 25, 2019

By Lorie C_1

I am a current client of this provider

They help the most with support for my emotional, physical, and mental needs. They are convenient.

February 19, 2019

By Johnnie Lee T

I am a current client of this provider

They help me with my infusions. They're very professional and care a whole lot about their clients.

January 24, 2019

By Anonymous_1140

I am a current client of this provider

They help my wife with moving around, getting her dressed, and doing things in the bathroom. Our experience has generally been positive. Most of the caregivers have been courteous and honest.

December 17, 2018

By Alvin H_2

I am a current client of this provider

They help provide infusions for me. The company is prompt, they work with my schedule, and they give excellent care.

December 13, 2018

By Brenda L_4

I am a current client of this provider

My loved one is thick-headed and stubborn and we have to make her do what she needs to do. They need to have better communication.

September 28, 2018

By Gary B_2

I am a past client of this provider

I was improving with the sessions that we had. She was knowledgeable about her job, but she had a bad attitude when there was a scheduling issue.

September 13, 2018

By Wanda T

I am a current client of this provider

They help me by simply being able to spend that time with her. They get her out of the house and help her walk. They're very responsive, they call back, and the person they sent is wonderful.

August 07, 2018

By Jewel M

I am a past client of this provider

This is my first attempt at having in-home care for my husband. My expectation was that they would be able to find reliable people that would arrive on time, and I did not get that. I had problems with care coordination.

July 05, 2018

By Millicent K

I am a current client of this provider

I'm 91 years old, and I need assistance in several of my daily activities. They help me. They are dependable.

April 10, 2018

By Pam A

I am a current client of this provider

The caregiver we have is absolutely amazing. I could never find anyone this good. The people at BrightStar Care have been very good to deal with. My husband and I couldn't leave the area without the services.

March 16, 2018

By Anonymous

I am a current client of this provider

I think that they need to do their scheduling better, and keep us up to date on what is happening. The caregivers are very good, but I think administratively they need to have some improvements. They give me the ability to go and do the things that I need to do.

January 10, 2018

By Rosanell "Nell" R

I am a past client of this provider

I would've been more likely to recommend BrightStar Care if they had been more helpful. The office staff is great, but the caregivers were not. They ruined a couple pieces of my furniture and were always falling asleep. The services from BrightStar Care were not very helpful because the caregivers were too busy with their cellphones to do that much for me. When they were chastised for staying on their phones too much, they would just take their phones into the bathroom and stay in there.

December 05, 2017

By Christine H

I am a past client of this provider

BrightStar Care was very compassionate and helpful. BrightStar Care's caregiver provided personal contact and conversation for my mother.

November 08, 2017

By Carolyn W_1

I am a past client of this provider

BrightStar Care is very helpful and easy to deal with. The services made things easier for me because the caregivers were experienced and knew what to do.

October 19, 2017

By Jaime B_1

I am a current client of this provider

BrightStar Care sent me a great nurse who empathizes with me and my injury. My caregivers actually care for me and help me get through this tough time. The caregivers just helps me where I can't.

September 13, 2017

By Kathy P_2

I am a current client of this provider

The way the scheduling is going is holding me back. BrightStar Care keeps sending people that are afraid of dogs. I told them that I had a dog. I have a new person every time. The services are impactful, but when there is a new person, I have to supervise them to make sure that they are a good fit and not hurting my child. Doing that means I can't do my job. When there is a good person, I can do my job.

August 11, 2017

By John M_12

I am a current client of this provider

I feel very comfortable the way BrightStar Care approaches my father. They are well trained to deal with seniors who have dementia or Alzheimer's. I trust the caregiver that comes to my house from BrightStar Care and feel 100% comfortable with them.

July 24, 2017

By Alice N_1

I am a current client of this provider

BrightStar Care does everything that needs to be done. The services help me get sleep while the client is up at night.

July 12, 2017

By Anonymous_537

I am a past client of this provider

BrightStar Care did an excellent job. I only had BrightStar Care for a few days and they did everything I asked them to do.
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About BrightStar Care Charlotte S

BrightStar Care Charlotte S is an in-home care provider serving Charlotte, North Carolina and the surrounding area. BrightStar Care Charlotte S offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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