BrightStar Care Henderson

Offers Home Care

84 Reviews
Call (800) 973-1841
BrightStar Care Henderson (800) 973-1841
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Reviews of BrightStar Care Henderson

84 Reviews Write a review

Home Care Reviews for BrightStar Care Henderson

November 17, 2020

By Brian T_2

I am a current client of this provider

The most helpful part of the services is that the agency has their wonderful people. The agency is very trustworthy and I am happy to stick with them until the services are done.

November 17, 2020

By Markus V

I am a current client of this provider

I need someone there to check on her every day. They are very professionally run.

November 09, 2020

By Dorothy P_21

I am a current client of this provider

They adapt to anything you need. The people who com are professional.

November 09, 2020

By Diane K_6

I am a current client of this provider

They always try to get someone here. They need to make sure that they have enough people.

October 15, 2020

By Greta F_1

I am a current client of this provider

Without the services my mother is unable to shower by herself. I like that they manage getting someone out here if someone can't make it.

October 15, 2020

By Lori M_6

I am a current client of this provider

They are here and able to be here when we need to leave. We really like the caregivers that come to help and the people in the office are very helpful.

September 22, 2020

By Rhonda B_1

I am a current client of this provider

He listens to them more than he listens to me. She is good at getting him to cooperate. The folks in charge of scheduling are good. The girls are really nice.

September 10, 2020

By Dean K_1

I am a current client of this provider

It's nice to have someone there but they also do such a good job with the cleaning. They're good at keeping his place looking good. When there's an issue with someone, they deal with it promptly. My dad isn't the easiest person to deal with. They've been very receptive and easy to work with.

August 10, 2020

By Dorothy P_18

I am a current client of this provider

The most helpful part is having them here. They are always on time, professional, and the girls are good.

August 10, 2020

By Marvin M_1

I am a past client of this provider

They administered the medications that I had trouble doing on my own. I liked their friendliness.

August 01, 2020

By Dorothy

I am a current client of this provider

The care that BrightStar Care Henderson has provided for my husband so far is excellent. We have them for an hour in the morning and an hour in the night to help him get dressed and undressed. I also have a physical therapist, which is wonderful. They're the only agency that will do an hour, though you have to pay a little bit more, because we don't need someone all day long. I think they are a wonderful agency. If I needed the house dusted or vacuumed they would also do that, but I mostly need them for personal care for my husband. The caregivers we have are professional and have always been very nice.

July 24, 2020

By Laura G_7

I am a current client of this provider

They talk with her. I like the people that come.

July 21, 2020

By Nancy T_13

I am a past client of this provider

The services allowed me to have time for myself without worrying about my mom. They were easy to work with. They were thorough in assessing my mom's needs. They sent quality caregivers.

July 08, 2020

By Jane B_13

I am a current client of this provider

They have been able to work with me and give us a good caregiver. They are flexible and call back right away.

June 15, 2020

By Linda B_29

I am a current client of this provider

They do mobility care. Anybody they have sent over we have appreciated.

June 11, 2020

By Sheri E

I am a past client of this provider

The nurses kept my wound clean and made sure I was doing everything right. I liked the consistency. The nurses were very knowledgeable and it was a nice experience.

June 08, 2020

By Gloria M_7

I am a current client of this provider

It gives me time to do what I need to do in the morning, because the worker comes in from 7am-1pm. I take care of my mother in the afternoons. It just works out really good. They are very good at following up and getting back to me as far as my questions and concerns. They are great at communicating. there is always someone there to answer the phone.

May 22, 2020

By Stephanie H_4

I am a past client of this provider

I like that fact that you don't have a long term contract. You don't have to keep paying them for a service if you don't need it.

May 21, 2020

By Faye G_1

I am a current client of this provider

I like Lavonne. It has been a lifesaver to have her here. She helps me to get out of the house safely. I have used them before for my husband. We are very pleased and comfortable with the provided care.

May 11, 2020

By Barbara K_15

I am a past client of this provider

Prior to their services I was taking care of her by myself. They helped me a lot. The caregiver was a good match for her.

April 16, 2020

By Bess M

I am a past client of this provider

They came highly recommended to me and my husbands illness was very quick. He went within 6 weeks so from the time they started with me, he was gone in 2 weeks and they were so good with me because I was falling apart. I have already done it. They were compassionate and very skilled.

April 09, 2020

By Alex K_1

I am a current client of this provider

They gave me hope again. They showed that they cared and took time to explain things to me. They were the first medical professionals I had. They are amazing. They are professional and explained every step of the way. They showed that they cared about their patients.

April 09, 2020

By Dina K

I am a current client of this provider

They help with the basic tasks of taking care of my parents so it saves them time. They have really good caregivers and they are really reliable.

March 17, 2020

By Albert C_5

I am a current client of this provider

They provide companionship. They are kind and caring.

March 05, 2020

By Scott R

I am a current client of this provider

I'm disabled, and this makes it easier for my best friend who lives with me. I like that they have fantastic service. It is the second time using them, and the caregiver that comes out is fantastic.

March 05, 2020

By Len F

I am a current client of this provider

She has dementia and can't communicate too well. Their presence brightens my loved one up. I like everybody they send. They have all been efficient and friendly.

February 19, 2020

By SH

I am a current client of this provider

I have BrightStar Care Henderson a few days a week, a few hours a day. They help fix my mother lunch, and they do a nice job. We're pleased with them. The caregiver is nice, and she takes the time to sit and visit with my mother and make sure she eats. I would recommend them.

February 14, 2020

By Maria C_10

I am a current client of this provider

I'm able to be more mobile because of them. The physical therapists come on time and come three times week.

February 12, 2020

By Kenneth _1

I am a current client of this provider

I use them for four hours a week. It has a positive impact on the day those hours are utilized. They do what they're supposed to do. I like that they come and talk with you and the communication and friendliness and they know what they're talking about and do what they say they're going to do.

February 11, 2020

By Michelle E_3

I am a current client of this provider

They helped bather her and were able to get her do things we couldn't. The social worker was very inexperienced.

February 11, 2020

By Anonymous_3306

I am a past client of this provider

I couldn't have flown to my surgery if it wasn't for them. Without their services, I would've bought somebody a ticket, and it would have been expensive. I liked that the nurses were very friendly and always on time to pick me up.

January 18, 2020

By Karen _6

I am a current client of this provider

They are essential to his life. They accommodate his interests in reading and topics he'd like to pursue and they supervise him in his eating as a support. They've been faithful to follow up on the issues and make sure they are taken care of.

January 10, 2020

By Anonymous_3111

I am a current client of this provider

He's a picky person, so it varies. It helps him be able to live at home. He wouldn't be able to do that without the care. I like that they're responsive.

December 16, 2019

By Dani &

I am a past client of this provider

They probably impacted my life more. It gave me the opportunity to leave the house. They have good communication and great staff. They are easy to use.

December 10, 2019

By Scott N_1

I am a past client of this provider

Having somebody in the room there was the most helpful part over that period of time. I liked that they stepped right up as soon as it was needed.

November 13, 2019

By Bruce W_5

I am a current client of this provider

They provide infusion services unlike other agencies. I like the nurse that comes to help me.

November 08, 2019

By John D_4

I am a current client of this provider

My mother is actively working against all our plans for our father. BrightStar is doing everything they can do. They've provided more time for me, and I sleep better knowing that we have someone watching over him. They're extremely attentive to our needs. To deal with my mom, you need to have thick skin. They've gone above and beyond in every single department. I've never been this happy with a company.

October 16, 2019

By Nancy G

I am a current client of this provider

It helps me so that I don't have to go out to a facility to get an infusion. I get to have them in the comfort of my home. They have been responsive. They are on top of things. They have their act together. I don't have any complaints.

October 08, 2019

By Bev K_1

I am a current client of this provider

They are here, and I was on my own before. She helps me to get myself clean and change my briefs and stuff like that. She gets water for me to brush my teeth with. What I like the most about them is that they listen and pay attention to what I need, then gear the help I get accordingly.

September 12, 2019

By Linda M_17

I am a current client of this provider

I have about sixty-four hours of coverage, which has allowed me to sleep. We have worked out an overnight shift of ten hours for four days a week, which is what I asked for. Because I'm able to sleep, I'm able to function. They work very hard to cover the bases for their clients.

September 12, 2019

By Tom F_6

I am a current client of this provider

I can trust them to give him excellent care. That gives me a little bit more comfort and security. They have been giving really good care. They have high-quality caregivers.

August 13, 2019

By Cheryl A_3

I am a current client of this provider

They are so helpful, and they brighten my day when they are over. They are very dependable.

July 11, 2019

By Kraig K

I am a current client of this provider

They take her to appointments mostly. They are flexible with our requests. We have weird days and times with appointments.

June 17, 2019

By Russell K_1

I am a past client of this provider

He had to sit in a chair for six to eight hours while they did the serum. It didn't impact my life very much. I like the nurse that came out.

June 14, 2019

By Ellen B_2

I am a past client of this provider

I didn't have to run to my father every five minutes. They were very nice to my father. They took the time to listen to him. They were very courteous and efficient.

June 14, 2019

By DeOnne O

I am a past client of this provider

My loved one just goes along with the ride. I liked the caregiver. She's an African American lady with a great sense of humor. She's very prompt.

May 30, 2019

By Bev

I am a current client of this provider

I am currently a client of BrightStar Care of Henderson. I can’t walk or stand, so they have to take care of my toilet duties. I have some use of my arms so I can help wash myself and brush my teeth, but they have to bring things to me to do that. Those are the personal care I’m getting. I’m also getting physical therapy but they really want me to be in a rehab facility. I’m perfectly happy with my caregivers. They’re very good at what they do, very professional and yet very friendly. I would rate them a 5 star because I really like them, but I’m the one paying for them. My insurance company only covers another home-care provider which has the lowest rating. I am extremely satisfied with them. They’re great. I get what I’m paying for. I love them all. I like everybody that comes in my door.

May 13, 2019

By Edward W_5

I am a current client of this provider

I have a bad leg and I have to use a walker. She is very keen and she is making sure that I am doing as much as I can to protect myself. I have no other experience other than BrightStar. The care I have is good and the lady has been with me for over two years. The problem is is that she is too familiar with us.

March 20, 2019

By Caitlin G

I am a current client of this provider

It gives me a lot of peace of mind because they are helping my grandmother. I like that they are very caring, and they listen to our needs.

March 07, 2019

By Anonymous

I am a current client of this provider

They take me grocery shopping, and they clean most of the house for me. They probably need to hire more people and screen them just a little bit better. Because they are so low on staff, they hire people without screening them.

February 07, 2019

By Don S_4

I am a past client of this provider

It was good because we would have needed to put him in a home sooner, without them. He needed more care when the people came. He needs someone who would cook for him and run the wash. That's what he needed.

January 17, 2019

By Valerie H_2

I am a current client of this provider

They do what they are supposed to do. I like that they have been very receptive to my needs.

December 11, 2018

By Nanette V_1

I am a current client of this provider

It makes my job a lot easier because I don't have to constantly follow up on things, and I know that he is being well taken care of. The nurse that is seeing my loved one is excellent. She is very thorough, conscientious, and she is a great communicator. The new director of nursing is also a good communicator.

November 28, 2018

By Christopher B_5

I am a current client of this provider

I had no life until they started helping me. The caregivers know what they are doing, and they've been wonderful.

October 22, 2018

By Beverly B_5

I am a past client of this provider

I got what I asked for when I chose them as a care provider. They were very reliable.

September 26, 2018

By Beth M_1

I am a current client of this provider

There's one caregiver I absolutely love. There's another woman who is great, but she's not strong enough with my loved one. My loved one walks all over her. It doesn't seem like the office communicates quickly enough to their caregiver. It seems like the office doesn't communicate with each other.

September 14, 2018

By Carolyn C_1

I am a current client of this provider

My mother has dementia and is well-taken care of. The ladies that they send are caring and take good care of my mother. They follow directions.

August 28, 2018

By Alice

I am a current client of this provider

They gave me a little time to do chores without having to have my dad with me all the time. They are very nice people. They are on time and professional.

August 22, 2018

By Anonymous

I am a current client of this provider

They have helped my loved one the most by taking them out to do things. They need to have their policies written out more clearly as far as time goes, and make sure the caregivers have ideas of what to do prior to showing up.

July 24, 2018

By James M

I am a current client of this provider

They need to be more consistent. I need to be with one nurse that I'm comfortable with and who knows what she's doing. I never get consistent nursing. I get a different nurse every time.

June 20, 2018

By Sheila D

I am a current client of this provider

The provider has helped me the most by being dependable. I know that they would definitely be able to come in and help me when I need it. They are very dependable and the people are very good. However, the rate is very high.

May 21, 2018

By Irma D

I am a past client of this provider

They helped me with changing my wounds. They're wonderful. They were on time all the time and they were very patient.

May 10, 2018

By Marvin D

I am a current client of this provider

They provide meals and clean the rooms for me, which means that I don't have to make decisions about those things. They are already taken care of for me. If something ever happens to me, I know that they are going to be there to help.

May 10, 2018

By Constance "Connie" C

I am a current client of this provider

I like having someone there so I have time to do things. Everyone that we have out has been really good. I've had no complaints.

April 25, 2018

By Phillip S

I am a current client of this provider

The caregivers are all on time and thorough when they give me recommendations. They are professional. I haven't had any experience with other care services, but I am satisfied with the care I receive. I have been more active and interactive since the nurses have been coming. They have lit a fire under me.

March 20, 2018

By Bonnie Y

I am a current client of this provider

The nurses have been stellar by being caring and nurturing. The service is making it easier for me because I know she is being well cared for.

March 20, 2018

By Kimberly C_3

I am a past client of this provider

They were good. They just talked to me and explained everything. They communicated with me. They explained everything to me so I understood what I was doing and why I had to do it. I took it more seriously.

March 16, 2018

By Roger K

I am a past client of this provider

BrightStar Care is very well organized and has very friendly staff. They are knowledgeable. They are great. The companion service for my wife assisted with various things.

March 06, 2018

By Robert C

I am a current client of this provider

They're always efficient, and they always let me know when they're coming. They're very professional, and they're very considerate of how I'm doing. They always seem to care about me.

January 19, 2018

By Dan Y

I am a current client of this provider

They have been dependable, on time, and when I have needed someone in an emergency, the lady who works in the office came out personally. It helps greatly. It gives me the freedom to leave the house.

December 14, 2017

By Grace P

I am a current client of this provider

BrightStar Care is a very caring and helpful company. BrightStar Care helps take care of my husband, and they take him to his doctor's appointments.

December 07, 2017

By Dorothy "Dottie" H

I am a current client of this provider

BrightStar Care could have more stable scheduling. BrightStar Care is helpful when they are here but I can't keep them busy all the time.

December 06, 2017

By Kim T

I am a current client of this provider

BrightStar Care impressed me with the person who runs it because they were understanding and relatable. The caregiver is the same and BrightStar Care has quality people. BrightStar Care makes sure the my loved one is doing what he needs to be doing and are there as a safe guard.

November 08, 2017

By Agnes W_2

I am a past client of this provider

BrightStar Care is a good company. I highly recommend them. BrightStar Care looked after me very well with everything I asked her to do.

November 07, 2017

By Luong V_1

I am a current client of this provider

BrightStar Care does a very good job, and they have good staff. BrightStar Care is able to help to me in caring for my husband each day.

October 31, 2017

By Michael B_9

I am a current client of this provider

To get a good recommendation, BrightStar Care needs to provide caregivers who don't arrive late. One of them came in and told me that expected to sit and do her homework while she was here. BrightStar Care could have made life easier by sending caregivers who could show up on time because, due to their late arrival, they caused me to be late to work.
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About BrightStar Care Henderson

BrightStar Care Henderson is an in-home care provider serving Henderson, Nevada and the surrounding area. BrightStar Care Henderson offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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