BrightStar Care Henderson Henderson, NV
40 E. Horizon Ridge Pkwy, , Henderson, NV 89002
4.7
(140 reviews)
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Reviews of BrightStar Care Henderson in Henderson, Nevada
RoseMarie K
5
|
September 13, 2024
They do proper background checks on the caregivers. They are friendly.
Sandra K_9
5
|
July 29, 2024
It has been an impact. My wife is in a hospital bed. Services have been good. I would recommend them because my experience has been good. The caregiver is awesome.
Kim_6
5
|
July 8, 2024
They were attentive. They are thorough and on time.
Diane C_28
5
|
June 25, 2024
The agency considers my needs which has a positive impact. I have told friends that BrightStar Care is reliable.
Christophe R
5
|
May 23, 2024
The caregivers have helped the most with medication reminders. Based on our experiences with the caregivers, I like that they have been very flexible in terms of the scheduling.
Rhonda G_5
5
|
May 7, 2024
She comes and showers me. She does my dishes when I can't get to them. I have already recommended them to others.
Farny M
5
|
April 4, 2024
We are still figuring out the routine with the caregivers. The service has been great.
Anonymous_5083
5
|
March 20, 2024
When a caregiver was ill, they always offered to have somebody else come out, and they lined up people. I like that they matched up the caregivers very well with my husband. They listened and I think most of the caregivers really tried once they got to know him more.
Anonymous_7080
5
|
March 13, 2024
I could not do without the care. The caregiver that comes always does what I ask.
Greta F_1
4
|
February 6, 2024
The biggest thing that they help with is showers and day to day functions. They need to have proper coverage.
Tanya_3
5
|
January 17, 2024
The caregivers have helped the most with cleaning, transporting, and giving the client a better quality of life. I like that they seem to be on top of things.
Mary G_37
5
|
January 8, 2024
They assisted me with everything I needed. They had very caring, attentive, and efficient people.
Tanya_2
5
|
December 19, 2023
They have made life easier by giving my mother a better quality of life. I would recommend them because they try hard to make sure all needs are met for the patient.
Richard B_60
5
|
December 15, 2023
The caregiver offers companionship to my mother. What I like the most about them is their customer service.
Lauren_1
5
|
December 5, 2023
It has been really good for my dad to have someone to help and give my mom time for herself. My parents like their current caregiver and the agency is responsive.
Sabra D_2
5
|
October 20, 2023
The nurse who filled in on the weekends was especially great and went above and beyond in the care of my grandmother. They have been very accommodating, and we like the caregivers.
Marg T_1
4
|
August 18, 2023
It was very helpful. I don't have a caregiver today. The caregiver was there, so I could go somewhere to get groceries. I like that they work with me in spite of what I was going through. The caregiver was a good caregiver for me and they are flexible.
Jeff M_15
5
|
August 4, 2023
The services are convenient for the family and the client enjoys the company. There is someone to take care of my mother, and she has been happy with them.
Anonymous_7558
2
|
July 19, 2023
She needed someone that she felt like was her friend and that she could talk to. I explained that she needed a specific personality and how her dementia progressed. I explained that she needed someone that was funny and had a sense of humor. They didn't listen to me, and they weren't a good fit.
Christina C_4
5
|
May 18, 2023
They help my husband be comfortable and for me, they allow me to sleep at night. They have great follow through and great providers.
Cheryl W_13
5
|
May 8, 2023
The services have been helpful because the caregivers keep my loved one company while I am working. I like BrightStar Care because the administration is wonderful.
Constance C_5
2
|
April 25, 2023
One of the caregivers went out for her lunch, but she didn't come back for an hour and a half, and when asked about it she lied about it and said I was the one who had sent her out. The couple of people who would come from BrightStar Care I no longer have. They could train the caregivers a little bit better.
Laurie B_13
4
|
March 23, 2023
We've only used them 3 times. They need more caregivers in my mom's zip code, 89052. They are having an issue with staffing. The caregiver is brand new and has little life experience.
Judith C_12
5
|
November 8, 2022
They have made it positive by keeping him mobile and out of the wheelchair. I like that they are responsive and organized.
Scott W_8
4
|
November 7, 2022
They could work with me to create a weekly plan of service enhancement. They could coordinate more between the person requesting care and the cooperation.
Nicole W_6
5
|
October 17, 2022
She bathed him and mainly towards the end sat with him and talked to him or held his hand which was the most important thing. The agency was really helpful in providing me information as I was out of state and the caregiver herself was amazing so I can't even say enough nice things about her. She was there with him on his last day even when not scheduled.
Barbara D_40
5
|
September 16, 2022
They have kept the same caregiver each time and they have been open about everything. I like that they are flexible with the schedule.
Lori P_4
5
|
August 17, 2022
I think that listing and being attentive to the needs of the patient and the family helped the most. I felt that the care workers I had were competent and knowledgeable. They were attentive.
Beth M_1
4
|
July 20, 2022
It immensely improved her quality of life. The training of the caregivers could have been better.
Patricia "_8
5
|
July 8, 2022
The most helpful thing for me was their professionalism. I like the professionalism.
Lynn K_9
5
|
June 24, 2022
I was the total caregiver before them so I could not leave the house, but now they have set my mind at ease to do what I need to do. I like that they are competent and prompt.
Nadia A
5
|
June 9, 2022
It's comforting knowing that there are people there to check on her. I like we are able to choose the schedule.
Bradley C_1
4
|
May 25, 2022
She helps change my dressing and draws blood once a week. I haven't had too much experience and the same nurse comes so it's consistent.
Gary F_9
5
|
May 9, 2022
It helped me a lot. They are caring.
Timothy L_3
5
|
April 27, 2022
They give me peace of mind. They are knowledgeable.
Linda S_56
5
|
March 22, 2022
It alleviated the responsibility of having him here - someone else would also come take care of him. I like that they're responsive and reliable. We were very fond of Ann, the caregiver that was assigned to my dad.
Ruth A_7
5
|
March 3, 2022
I can text them about staffing, which is super helpful because I work. They have great communication.
Teri H_5
5
|
February 22, 2022
The services improve my life because my husband and I are able to get out. I like that everyone I have met is very nice.
Becky D_4
5
|
February 7, 2022
They are willing to do just about anything to help me meet my healthcare goals. They are very responsive to my needs.
Anonymous_5746
4
|
February 5, 2022
They could keep a better history and record of previous caregivers. I would like not to have to update the paperwork every year.
Lenore "Lee" S
5
|
January 20, 2022
The caregivers helped her with showering and getting dressed. It was very easy to schedule the caregivers and make changes.
Leticia_1
5
|
January 14, 2022
My mom was always looking forward to the day that Adulia was coming, she loved the days that she would come. First and foremost, I needed to know I was getting into, and they had a plan ahead of time. My mom needed someone to talk to and socialize. They provided this for me.
Jackie M_13
5
|
December 8, 2021
It has been very helpful getting things done that I couldn't do by myself. I like that they have been very good and kind to me. They are quick to respond to any problem I have.
Tabatha W
5
|
December 8, 2021
The care worker that he has is Candy. She does very well with him and they have a very good relationship. I like that they are very easy to work with.
Claire A_3
5
|
December 8, 2021
We use the services at night. This has helped my family tremendously. The agency is very prompt with finding help.
Alan P_2
5
|
December 4, 2021
They supply the right people to help my dad with his medical needs. The caregivers seem to be qualified and capable.
Maureen B_5
3
|
December 3, 2021
The caregiver did not do very much with my husband, she would only do puzzles with him. I thought the caregiver would do more with him but she did not. I would like them to offer vaccinated caregivers.
Sabine O
5
|
September 22, 2021
She drove to a bunch of pharmacy's searching for the medication I needed because many of them were out of it. I like that they were very nice and helpful.
Joe F_7
4
|
September 10, 2021
It's reassuring to know you have someone coming that can help throughout the day. They could have more availability. It took them a while to get started.
Markus V_1
5
|
September 9, 2021
Their services save me a lot of time. They are dependable.
Mary E_23
5
|
August 17, 2021
She reads my mind! She knows what needs to be done and goes ahead and does it. I've never had another service like it, but I really like my care provider.
Linda R_24
5
|
June 29, 2021
They are very important since he can't leave the house. I like the good communication and the reports get out quickly.
Dave B_4
3
|
June 5, 2021
They met the industry standard with their services. They had inconsistent help. They're way too expensive.
Anonymous_4951
5
|
June 2, 2021
He had company when I needed to be gone and they were good to him and me. I like that they were always available when I needed them and the girls that they sent were usually good.
Faye G_1
3
|
May 10, 2021
The services really didn't help. They could've paid more attention to me. I used them for my husband when he was alive and they're wonderful. I just had a bad experience, it wasn't BrightStar, it was the individual.
Patricia W_22
5
|
April 29, 2021
I think the communication was on point. I like how they care about the people. They are easy to work with.
Nick P
5
|
April 29, 2021
They bathed her so we did not have to. They were prompt in getting the care quickly.
Dean K_1
4
|
April 14, 2021
They could make his life easier by doing a better job cooking. When I call with issues, they get right on top of it.
Anonymous_4736
5
|
April 7, 2021
We needed a professional in there to help him get around. It gave my step mom some relief. We were very happy. We loved Virginia because she was just really professional. She just did a really good job with my dad.
Richard B_40
5
|
March 26, 2021
They are there to provide the service. my step brother and I live out of state, so we can not be there to take care of them. They were the first agency that had an RN, they are knowledgeable.
Cindy G_6
5
|
March 25, 2021
They help me by just being there and doing their job well. I like their responsiveness to scheduling and they just really listen to you what the client needs.
Anonymous_3111
4
|
February 12, 2021
The care is followed by the perimeters that are set up. They are very responsive and flexible.
Sylvia B_8
5
|
February 3, 2021
They don't do as much for my husband as they do for me. My daughters got it to help me out so that I could rest. I would recommend our caregiver!
Anonymous_1923
5
|
January 21, 2021
They have some really good people that come in. Especially Jennifer, she does a lot for them. It helps me a lot. I think sometimes they do not have enough people to cover if someone calls in sick. That can be a problem in making sure the elderly people are taken care of.
Anonymous_4416
5
|
January 14, 2021
They have been very communicative and get us information when we need. Danielle and Donnie have gone out of their way to get just the right caregiver.
Richard B_37
5
|
January 7, 2021
I have a job in California and I have to work. Bright Star allows us to do our jobs when we cannot be home. It gives us peace of mind.
Sara V_1
5
|
December 12, 2020
They come around and that alone makes his life easier. They care for him sweetly and kindly. I like that they seemed caring towards my husband.
Anita H_4
5
|
December 5, 2020
It makes it so I can take a shower without falling. I like that they are very respectful of your home and your person.
Rip C
5
|
November 19, 2020
It provides the help I need to help with the client. The owner is involved and that means a lot to me.
Brian T_2
5
|
November 17, 2020
The most helpful part of the services is that the agency has their wonderful people. The agency is very trustworthy and I am happy to stick with them until the services are done.
Markus V
5
|
November 17, 2020
I need someone there to check on her every day. They are very professionally run.
Dorothy P_21
5
|
November 9, 2020
They adapt to anything you need. The people who com are professional.
Diane K_6
4
|
November 9, 2020
They always try to get someone here. They need to make sure that they have enough people.
Lori M_6
5
|
October 15, 2020
They are here and able to be here when we need to leave. We really like the caregivers that come to help and the people in the office are very helpful.
Rhonda B_1
5
|
September 23, 2020
He listens to them more than he listens to me. She is good at getting him to cooperate. The folks in charge of scheduling are good. The girls are really nice.
Dorothy P_18
5
|
August 10, 2020
The most helpful part is having them here. They are always on time, professional, and the girls are good.
Marvin M_1
5
|
August 10, 2020
They administered the medications that I had trouble doing on my own. I liked their friendliness.
Dorothy
5
|
August 1, 2020
The care that BrightStar Care Henderson has provided for my husband so far is excellent. We have them for an hour in the morning and an hour in the night to help him get dressed and undressed. I also have a physical therapist, which is wonderful. They're the only agency that will do an hour, though you have to pay a little bit more, because we don't need someone all day long. I think they are a wonderful agency. If I needed the house dusted or vacuumed they would also do that, but I mostly need them for personal care for my husband. The caregivers we have are professional and have always been very nice.
Laura G_7
5
|
July 24, 2020
They talk with her. I like the people that come.
Nancy T_13
5
|
July 21, 2020
The services allowed me to have time for myself without worrying about my mom. They were easy to work with. They were thorough in assessing my mom's needs. They sent quality caregivers.
Jane B_13
5
|
July 9, 2020
They have been able to work with me and give us a good caregiver. They are flexible and call back right away.
Linda B_29
5
|
June 16, 2020
They do mobility care. Anybody they have sent over we have appreciated.
Sheri E
5
|
June 11, 2020
The nurses kept my wound clean and made sure I was doing everything right. I liked the consistency. The nurses were very knowledgeable and it was a nice experience.
Gloria M_7
5
|
June 8, 2020
It gives me time to do what I need to do in the morning, because the worker comes in from 7am-1pm. I take care of my mother in the afternoons. It just works out really good. They are very good at following up and getting back to me as far as my questions and concerns. They are great at communicating. there is always someone there to answer the phone.
Stephanie H_4
5
|
May 22, 2020
I like that fact that you don't have a long term contract. You don't have to keep paying them for a service if you don't need it.
Barbara K_15
5
|
May 11, 2020
Prior to their services I was taking care of her by myself. They helped me a lot. The caregiver was a good match for her.
Bess M
5
|
April 16, 2020
They came highly recommended to me and my husbands illness was very quick. He went within 6 weeks so from the time they started with me, he was gone in 2 weeks and they were so good with me because I was falling apart. I have already done it. They were compassionate and very skilled.
Alex K_1
5
|
April 9, 2020
They gave me hope again. They showed that they cared and took time to explain things to me. They were the first medical professionals I had. They are amazing. They are professional and explained every step of the way. They showed that they cared about their patients.
Dina K
5
|
April 9, 2020
They help with the basic tasks of taking care of my parents so it saves them time. They have really good caregivers and they are really reliable.
Albert C_5
5
|
March 17, 2020
They provide companionship. They are kind and caring.
Scott R
5
|
March 6, 2020
I'm disabled, and this makes it easier for my best friend who lives with me. I like that they have fantastic service. It is the second time using them, and the caregiver that comes out is fantastic.
Len F
5
|
March 5, 2020
She has dementia and can't communicate too well. Their presence brightens my loved one up. I like everybody they send. They have all been efficient and friendly.
SH
4
|
February 19, 2020
I have BrightStar Care Henderson a few days a week, a few hours a day. They help fix my mother lunch, and they do a nice job. We're pleased with them. The caregiver is nice, and she takes the time to sit and visit with my mother and make sure she eats. I would recommend them.
Maria C_10
5
|
February 14, 2020
I'm able to be more mobile because of them. The physical therapists come on time and come three times week.
Kenneth _1
5
|
February 13, 2020
I use them for four hours a week. It has a positive impact on the day those hours are utilized. They do what they're supposed to do. I like that they come and talk with you and the communication and friendliness and they know what they're talking about and do what they say they're going to do.
Michelle E_3
4
|
February 12, 2020
They helped bather her and were able to get her do things we couldn't. The social worker was very inexperienced.
Anonymous_3306
5
|
February 12, 2020
I couldn't have flown to my surgery if it wasn't for them. Without their services, I would've bought somebody a ticket, and it would have been expensive. I liked that the nurses were very friendly and always on time to pick me up.
Karen _6
5
|
January 18, 2020
They are essential to his life. They accommodate his interests in reading and topics he'd like to pursue and they supervise him in his eating as a support. They've been faithful to follow up on the issues and make sure they are taken care of.
Dani &
5
|
December 16, 2019
They probably impacted my life more. It gave me the opportunity to leave the house. They have good communication and great staff. They are easy to use.
Scott N_1
5
|
December 10, 2019
Having somebody in the room there was the most helpful part over that period of time. I liked that they stepped right up as soon as it was needed.
Bruce W_5
5
|
November 13, 2019
They provide infusion services unlike other agencies. I like the nurse that comes to help me.
John D_4
5
|
November 9, 2019
My mother is actively working against all our plans for our father. BrightStar is doing everything they can do. They've provided more time for me, and I sleep better knowing that we have someone watching over him. They're extremely attentive to our needs. To deal with my mom, you need to have thick skin. They've gone above and beyond in every single department. I've never been this happy with a company.
Nancy G
5
|
October 17, 2019
It helps me so that I don't have to go out to a facility to get an infusion. I get to have them in the comfort of my home. They have been responsive. They are on top of things. They have their act together. I don't have any complaints.
Bev K_1
5
|
October 8, 2019
They are here, and I was on my own before. She helps me to get myself clean and change my briefs and stuff like that. She gets water for me to brush my teeth with. What I like the most about them is that they listen and pay attention to what I need, then gear the help I get accordingly.
Linda M_17
5
|
September 12, 2019
I have about sixty-four hours of coverage, which has allowed me to sleep. We have worked out an overnight shift of ten hours for four days a week, which is what I asked for. Because I'm able to sleep, I'm able to function. They work very hard to cover the bases for their clients.
Tom F_6
5
|
September 12, 2019
I can trust them to give him excellent care. That gives me a little bit more comfort and security. They have been giving really good care. They have high-quality caregivers.
Cheryl A_3
5
|
August 13, 2019
They are so helpful, and they brighten my day when they are over. They are very dependable.
Kraig K
4
|
July 11, 2019
They take her to appointments mostly. They are flexible with our requests. We have weird days and times with appointments.
Russell K_1
4
|
June 17, 2019
He had to sit in a chair for six to eight hours while they did the serum. It didn't impact my life very much. I like the nurse that came out.
Ellen B_2
5
|
June 14, 2019
I didn't have to run to my father every five minutes. They were very nice to my father. They took the time to listen to him. They were very courteous and efficient.
DeOnne O
5
|
June 14, 2019
My loved one just goes along with the ride. I liked the caregiver. She's an African American lady with a great sense of humor. She's very prompt.
Bev
5
|
May 30, 2019
I am currently a client of BrightStar Care of Henderson. I cant walk or stand, so they have to take care of my toilet duties. I have some use of my arms so I can help wash myself and brush my teeth, but they have to bring things to me to do that. Those are the personal care Im getting. Im also getting physical therapy but they really want me to be in a rehab facility. Im perfectly happy with my caregivers. Theyre very good at what they do, very professional and yet very friendly. I would rate them a 5 star because I really like them, but Im the one paying for them. My insurance company only covers another home-care provider which has the lowest rating. I am extremely satisfied with them. Theyre great. I get what Im paying for. I love them all. I like everybody that comes in my door.
Edward W_5
4
|
May 14, 2019
I have a bad leg and I have to use a walker. She is very keen and she is making sure that I am doing as much as I can to protect myself. I have no other experience other than BrightStar. The care I have is good and the lady has been with me for over two years. The problem is is that she is too familiar with us.
Caitlin G
5
|
March 21, 2019
It gives me a lot of peace of mind because they are helping my grandmother. I like that they are very caring, and they listen to our needs.
Anonymous
5
|
March 8, 2019
They take me grocery shopping, and they clean most of the house for me. They probably need to hire more people and screen them just a little bit better. Because they are so low on staff, they hire people without screening them.
Don S_4
3
|
February 8, 2019
It was good because we would have needed to put him in a home sooner, without them. He needed more care when the people came. He needs someone who would cook for him and run the wash. That's what he needed.
Valerie H_2
5
|
January 17, 2019
They do what they are supposed to do. I like that they have been very receptive to my needs.
Nanette V_1
5
|
December 11, 2018
It makes my job a lot easier because I don't have to constantly follow up on things, and I know that he is being well taken care of. The nurse that is seeing my loved one is excellent. She is very thorough, conscientious, and she is a great communicator. The new director of nursing is also a good communicator.
Christopher B_5
5
|
November 28, 2018
I had no life until they started helping me. The caregivers know what they are doing, and they've been wonderful.
Beverly B_5
5
|
October 23, 2018
I got what I asked for when I chose them as a care provider. They were very reliable.
Carolyn C_1
5
|
September 14, 2018
My mother has dementia and is well-taken care of. The ladies that they send are caring and take good care of my mother. They follow directions.
Alice
5
|
August 28, 2018
They gave me a little time to do chores without having to have my dad with me all the time. They are very nice people. They are on time and professional.
Anonymous
5
|
August 22, 2018
They have helped my loved one the most by taking them out to do things. They need to have their policies written out more clearly as far as time goes, and make sure the caregivers have ideas of what to do prior to showing up.
James M
3
|
July 24, 2018
They need to be more consistent. I need to be with one nurse that I'm comfortable with and who knows what she's doing. I never get consistent nursing. I get a different nurse every time.
Sheila D
4
|
June 20, 2018
The provider has helped me the most by being dependable. I know that they would definitely be able to come in and help me when I need it. They are very dependable and the people are very good. However, the rate is very high.
Irma D
5
|
May 22, 2018
They helped me with changing my wounds. They're wonderful. They were on time all the time and they were very patient.
Marvin D
4
|
May 11, 2018
They provide meals and clean the rooms for me, which means that I don't have to make decisions about those things. They are already taken care of for me. If something ever happens to me, I know that they are going to be there to help.
Constance "Connie" C
5
|
May 11, 2018
I like having someone there so I have time to do things. Everyone that we have out has been really good. I've had no complaints.
Phillip S
4
|
April 26, 2018
The caregivers are all on time and thorough when they give me recommendations. They are professional. I haven't had any experience with other care services, but I am satisfied with the care I receive. I have been more active and interactive since the nurses have been coming. They have lit a fire under me.
Bonnie Y
5
|
March 20, 2018
The nurses have been stellar by being caring and nurturing. The service is making it easier for me because I know she is being well cared for.
Kimberly C_3
5
|
March 20, 2018
They were good. They just talked to me and explained everything. They communicated with me. They explained everything to me so I understood what I was doing and why I had to do it. I took it more seriously.
Roger K
5
|
March 16, 2018
BrightStar Care is very well organized and has very friendly staff. They are knowledgeable. They are great. The companion service for my wife assisted with various things.
Robert C
5
|
March 7, 2018
They're always efficient, and they always let me know when they're coming. They're very professional, and they're very considerate of how I'm doing. They always seem to care about me.
Dan Y
5
|
January 19, 2018
They have been dependable, on time, and when I have needed someone in an emergency, the lady who works in the office came out personally. It helps greatly. It gives me the freedom to leave the house.
Grace P
5
|
December 15, 2017
BrightStar Care is a very caring and helpful company. BrightStar Care helps take care of my husband, and they take him to his doctor's appointments.
Dorothy "Dottie" H
4
|
December 8, 2017
BrightStar Care could have more stable scheduling. BrightStar Care is helpful when they are here but I can't keep them busy all the time.
Kim T
5
|
December 7, 2017
BrightStar Care impressed me with the person who runs it because they were understanding and relatable. The caregiver is the same and BrightStar Care has quality people. BrightStar Care makes sure the my loved one is doing what he needs to be doing and are there as a safe guard.
Agnes W_2
5
|
November 9, 2017
BrightStar Care is a good company. I highly recommend them. BrightStar Care looked after me very well with everything I asked her to do.
Luong V_1
5
|
November 8, 2017
BrightStar Care does a very good job, and they have good staff. BrightStar Care is able to help to me in caring for my husband each day.
Michael B_9
2
|
October 31, 2017
To get a good recommendation, BrightStar Care needs to provide caregivers who don't arrive late. One of them came in and told me that expected to sit and do her homework while she was here. BrightStar Care could have made life easier by sending caregivers who could show up on time because, due to their late arrival, they caused me to be late to work.
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About BrightStar Care Henderson in Henderson, Nevada
BrightStar Care Henderson is a Senior Care provider in Henderson, Nevada that offers residents Home Care services. Contact BrightStar Care Henderson for more details on services and rates.
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