BrightStar Care Henderson

My mom was always looking forward to the day that Adulia was coming, she loved the days that she would come. First and foremost, I needed to know I was getting into, and they had a plan ahead of time. My mom needed someone to talk to and socialize. They provided this for me.

It has been very helpful getting things done that I couldn't do by myself. I like that they have been very good and kind to me. They are quick to respond to any problem I have.

The care worker that he has is Candy. She does very well with him and they have a very good relationship. I like that they are very easy to work with.

We use the services at night. This has helped my family tremendously. The agency is very prompt with finding help.

They supply the right people to help my dad with his medical needs. The caregivers seem to be qualified and capable.

The caregiver did not do very much with my husband, she would only do puzzles with him. I thought the caregiver would do more with him but she did not. I would like them to offer vaccinated caregivers.

The caregivers help her with things she can't do herself. They are very responsive and responsible to client.

The caregivers give her showers. I like that they come on an hourly basis. Whereas other places make you have to have a 2 hour .

She drove to a bunch of pharmacy's searching for the medication I needed because many of them were out of it. I like that they were very nice and helpful.

It's reassuring to know you have someone coming that can help throughout the day. They could have more availability. It took them a while to get started.

Their services save me a lot of time. They are dependable.

She reads my mind! She knows what needs to be done and goes ahead and does it. I've never had another service like it, but I really like my care provider.

The caregiver tries to be helpful, and I finally realized that I needed to have a list for her so that she remembered what to do. She does watch over him really well. They seem both professional and friendly. When you call, it's not just changing appointments or days; they have empathy and they know what their customers are going through.

They are very important since he can't leave the house. I like the good communication and the reports get out quickly.

They met the industry standard with their services. They had inconsistent help. They're way too expensive.

He had company when I needed to be gone and they were good to him and me. I like that they were always available when I needed them and the girls that they sent were usually good.

The services really didn't help. They could've paid more attention to me. I used them for my husband when he was alive and they're wonderful. I just had a bad experience, it wasn't BrightStar, it was the individual.

I think the communication was on point. I like how they care about the people. They are easy to work with.

They bathed her so we did not have to. They were prompt in getting the care quickly.

They could make his life easier by doing a better job cooking. When I call with issues, they get right on top of it.

We needed a professional in there to help him get around. It gave my step mom some relief. We were very happy. We loved Virginia because she was just really professional. She just did a really good job with my dad.

They are there to provide the service. my step brother and I live out of state, so we can not be there to take care of them. They were the first agency that had an RN, they are knowledgeable.

They help me by just being there and doing their job well. I like their responsiveness to scheduling and they just really listen to you what the client needs.

The care is followed by the perimeters that are set up. They are very responsive and flexible.

They don't do as much for my husband as they do for me. My daughters got it to help me out so that I could rest. I would recommend our caregiver!

They have some really good people that come in. Especially Jennifer, she does a lot for them. It helps me a lot. I think sometimes they do not have enough people to cover if someone calls in sick. That can be a problem in making sure the elderly people are taken care of.

They have been very communicative and get us information when we need. Danielle and Donnie have gone out of their way to get just the right caregiver.

I have a job in California and I have to work. Bright Star allows us to do our jobs when we cannot be home. It gives us peace of mind.

They come around and that alone makes his life easier. They care for him sweetly and kindly. I like that they seemed caring towards my husband.

It makes it so I can take a shower without falling. I like that they are very respectful of your home and your person.

It provides the help I need to help with the client. The owner is involved and that means a lot to me.

The most helpful part of the services is that the agency has their wonderful people. The agency is very trustworthy and I am happy to stick with them until the services are done.

I need someone there to check on her every day. They are very professionally run.

They adapt to anything you need. The people who com are professional.

They always try to get someone here. They need to make sure that they have enough people.

They are here and able to be here when we need to leave. We really like the caregivers that come to help and the people in the office are very helpful.

He listens to them more than he listens to me. She is good at getting him to cooperate. The folks in charge of scheduling are good. The girls are really nice.

The most helpful part is having them here. They are always on time, professional, and the girls are good.

They administered the medications that I had trouble doing on my own. I liked their friendliness.

The care that BrightStar Care Henderson has provided for my husband so far is excellent. We have them for an hour in the morning and an hour in the night to help him get dressed and undressed. I also have a physical therapist, which is wonderful. They're the only agency that will do an hour, though you have to pay a little bit more, because we don't need someone all day long. I think they are a wonderful agency. If I needed the house dusted or vacuumed they would also do that, but I mostly need them for personal care for my husband. The caregivers we have are professional and have always been very nice.

They talk with her. I like the people that come.

The services allowed me to have time for myself without worrying about my mom. They were easy to work with. They were thorough in assessing my mom's needs. They sent quality caregivers.

They have been able to work with me and give us a good caregiver. They are flexible and call back right away.

They do mobility care. Anybody they have sent over we have appreciated.

The nurses kept my wound clean and made sure I was doing everything right. I liked the consistency. The nurses were very knowledgeable and it was a nice experience.

It gives me time to do what I need to do in the morning, because the worker comes in from 7am-1pm. I take care of my mother in the afternoons. It just works out really good. They are very good at following up and getting back to me as far as my questions and concerns. They are great at communicating. there is always someone there to answer the phone.

I like that fact that you don't have a long term contract. You don't have to keep paying them for a service if you don't need it.

Prior to their services I was taking care of her by myself. They helped me a lot. The caregiver was a good match for her.

They came highly recommended to me and my husbands illness was very quick. He went within 6 weeks so from the time they started with me, he was gone in 2 weeks and they were so good with me because I was falling apart. I have already done it. They were compassionate and very skilled.

They gave me hope again. They showed that they cared and took time to explain things to me. They were the first medical professionals I had. They are amazing. They are professional and explained every step of the way. They showed that they cared about their patients.

They help with the basic tasks of taking care of my parents so it saves them time. They have really good caregivers and they are really reliable.

They provide companionship. They are kind and caring.

I'm disabled, and this makes it easier for my best friend who lives with me. I like that they have fantastic service. It is the second time using them, and the caregiver that comes out is fantastic.

She has dementia and can't communicate too well. Their presence brightens my loved one up. I like everybody they send. They have all been efficient and friendly.

I have BrightStar Care Henderson a few days a week, a few hours a day. They help fix my mother lunch, and they do a nice job. We're pleased with them. The caregiver is nice, and she takes the time to sit and visit with my mother and make sure she eats. I would recommend them.

I'm able to be more mobile because of them. The physical therapists come on time and come three times week.

I use them for four hours a week. It has a positive impact on the day those hours are utilized. They do what they're supposed to do. I like that they come and talk with you and the communication and friendliness and they know what they're talking about and do what they say they're going to do.

They helped bather her and were able to get her do things we couldn't. The social worker was very inexperienced.

I couldn't have flown to my surgery if it wasn't for them. Without their services, I would've bought somebody a ticket, and it would have been expensive. I liked that the nurses were very friendly and always on time to pick me up.

They are essential to his life. They accommodate his interests in reading and topics he'd like to pursue and they supervise him in his eating as a support. They've been faithful to follow up on the issues and make sure they are taken care of.

They probably impacted my life more. It gave me the opportunity to leave the house. They have good communication and great staff. They are easy to use.

Having somebody in the room there was the most helpful part over that period of time. I liked that they stepped right up as soon as it was needed.

They provide infusion services unlike other agencies. I like the nurse that comes to help me.

My mother is actively working against all our plans for our father. BrightStar is doing everything they can do. They've provided more time for me, and I sleep better knowing that we have someone watching over him. They're extremely attentive to our needs. To deal with my mom, you need to have thick skin. They've gone above and beyond in every single department. I've never been this happy with a company.

It helps me so that I don't have to go out to a facility to get an infusion. I get to have them in the comfort of my home. They have been responsive. They are on top of things. They have their act together. I don't have any complaints.

They are here, and I was on my own before. She helps me to get myself clean and change my briefs and stuff like that. She gets water for me to brush my teeth with. What I like the most about them is that they listen and pay attention to what I need, then gear the help I get accordingly.

I have about sixty-four hours of coverage, which has allowed me to sleep. We have worked out an overnight shift of ten hours for four days a week, which is what I asked for. Because I'm able to sleep, I'm able to function. They work very hard to cover the bases for their clients.

I can trust them to give him excellent care. That gives me a little bit more comfort and security. They have been giving really good care. They have high-quality caregivers.

They are so helpful, and they brighten my day when they are over. They are very dependable.

They take her to appointments mostly. They are flexible with our requests. We have weird days and times with appointments.

He had to sit in a chair for six to eight hours while they did the serum. It didn't impact my life very much. I like the nurse that came out.

I didn't have to run to my father every five minutes. They were very nice to my father. They took the time to listen to him. They were very courteous and efficient.

My loved one just goes along with the ride. I liked the caregiver. She's an African American lady with a great sense of humor. She's very prompt.

I am currently a client of BrightStar Care of Henderson. I can’t walk or stand, so they have to take care of my toilet duties. I have some use of my arms so I can help wash myself and brush my teeth, but they have to bring things to me to do that. Those are the personal care I’m getting. I’m also getting physical therapy but they really want me to be in a rehab facility. I’m perfectly happy with my caregivers. They’re very good at what they do, very professional and yet very friendly. I would rate them a 5 star because I really like them, but I’m the one paying for them. My insurance company only covers another home-care provider which has the lowest rating. I am extremely satisfied with them. They’re great. I get what I’m paying for. I love them all. I like everybody that comes in my door.

I have a bad leg and I have to use a walker. She is very keen and she is making sure that I am doing as much as I can to protect myself. I have no other experience other than BrightStar. The care I have is good and the lady has been with me for over two years. The problem is is that she is too familiar with us.

It gives me a lot of peace of mind because they are helping my grandmother. I like that they are very caring, and they listen to our needs.

They take me grocery shopping, and they clean most of the house for me. They probably need to hire more people and screen them just a little bit better. Because they are so low on staff, they hire people without screening them.

It was good because we would have needed to put him in a home sooner, without them. He needed more care when the people came. He needs someone who would cook for him and run the wash. That's what he needed.

They do what they are supposed to do. I like that they have been very receptive to my needs.

It makes my job a lot easier because I don't have to constantly follow up on things, and I know that he is being well taken care of. The nurse that is seeing my loved one is excellent. She is very thorough, conscientious, and she is a great communicator. The new director of nursing is also a good communicator.

I had no life until they started helping me. The caregivers know what they are doing, and they've been wonderful.

I got what I asked for when I chose them as a care provider. They were very reliable.

There's one caregiver I absolutely love. There's another woman who is great, but she's not strong enough with my loved one. My loved one walks all over her. It doesn't seem like the office communicates quickly enough to their caregiver. It seems like the office doesn't communicate with each other.

My mother has dementia and is well-taken care of. The ladies that they send are caring and take good care of my mother. They follow directions.

They gave me a little time to do chores without having to have my dad with me all the time. They are very nice people. They are on time and professional.

They have helped my loved one the most by taking them out to do things. They need to have their policies written out more clearly as far as time goes, and make sure the caregivers have ideas of what to do prior to showing up.

They need to be more consistent. I need to be with one nurse that I'm comfortable with and who knows what she's doing. I never get consistent nursing. I get a different nurse every time.

The provider has helped me the most by being dependable. I know that they would definitely be able to come in and help me when I need it. They are very dependable and the people are very good. However, the rate is very high.

They helped me with changing my wounds. They're wonderful. They were on time all the time and they were very patient.

They provide meals and clean the rooms for me, which means that I don't have to make decisions about those things. They are already taken care of for me. If something ever happens to me, I know that they are going to be there to help.

I like having someone there so I have time to do things. Everyone that we have out has been really good. I've had no complaints.

The caregivers are all on time and thorough when they give me recommendations. They are professional. I haven't had any experience with other care services, but I am satisfied with the care I receive. I have been more active and interactive since the nurses have been coming. They have lit a fire under me.

The nurses have been stellar by being caring and nurturing. The service is making it easier for me because I know she is being well cared for.

They were good. They just talked to me and explained everything. They communicated with me. They explained everything to me so I understood what I was doing and why I had to do it. I took it more seriously.

BrightStar Care is very well organized and has very friendly staff. They are knowledgeable. They are great. The companion service for my wife assisted with various things.

They're always efficient, and they always let me know when they're coming. They're very professional, and they're very considerate of how I'm doing. They always seem to care about me.

They have been dependable, on time, and when I have needed someone in an emergency, the lady who works in the office came out personally. It helps greatly. It gives me the freedom to leave the house.

BrightStar Care is a very caring and helpful company. BrightStar Care helps take care of my husband, and they take him to his doctor's appointments.

BrightStar Care could have more stable scheduling. BrightStar Care is helpful when they are here but I can't keep them busy all the time.

BrightStar Care impressed me with the person who runs it because they were understanding and relatable. The caregiver is the same and BrightStar Care has quality people. BrightStar Care makes sure the my loved one is doing what he needs to be doing and are there as a safe guard.

BrightStar Care is a good company. I highly recommend them. BrightStar Care looked after me very well with everything I asked her to do.

BrightStar Care does a very good job, and they have good staff. BrightStar Care is able to help to me in caring for my husband each day.

To get a good recommendation, BrightStar Care needs to provide caregivers who don't arrive late. One of them came in and told me that expected to sit and do her homework while she was here. BrightStar Care could have made life easier by sending caregivers who could show up on time because, due to their late arrival, they caused me to be late to work.