When searching for inhome care for my Grandmother, Home Instead was friendly and professional.
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Reviews of Home Instead - Las Vegas, NV
Home Care Reviews for Home Instead - Las Vegas, NV
March 16, 2021
I am a friend or relative of a current/past resident
March 16, 2021
I am a current client of this provider
Danae my caregiver is a perfect helper, thoughtful, caring, and foresighted.
November 18, 2020
I am a current client of this provider
I have hired Home Instead to care for my mom Bea who had fallen and injured herself and unexpectedly came to live with me. The office staff that assisted me were very kind, very helpful and quick to respond to my unexpected need. The caregivers that come to help her are amazing and make her feel very comfortable in her new environment. They have been on time each visit (I work). They engage with her in activities (loves to play cards) and make her feel safe in her personal care. Very grateful for Home Instead.
October 11, 2020
I am a current client of this provider
"Tanya" gives 100% and is genuinely kind and caring to my father. Great interaction and always feel valued! "Karen" supervisor is amazing too!
September 29, 2020
I am a past client of this provider
3 out of 5 care assistants were not adequately trained in procedures: ie. arriving with adequate PPE. I was not aware that they were not supposed to crush medicines (later informed by management), but they did it anyway.
They were not able to support my schedule requirements - 4-6 pm, so after two weeks of waiting , I cancelled the agreement. It' s been 3 weeks, and I have not received my deposit refund.
Provider Response
Thank you for your feedback. We sorry you feel our service did not meet your expectations. Our goal is that our clients have a positive experience with our company and have total satisfaction. Crushing medication was discussed at your initial care consultation and was noted in the assessment that this was not a service we could provide. It is important to us that our clients have a complete understanding what we can safely provide to our clients and I am truly sorry for any misunderstanding. I understand your concern about the deposit. Our records indicate that when services ended, your deposit was returned shortly thereafter. Please do not hesitate to reach out to me with any other details you would like to share. Bonnie Reppert, Franchise Owner.
July 24, 2020
I am a current client of this provider
Home Instead has provided in-home care for our 95 year old mother since 2018. Their employees are well trained, consistent, reliable, and genuinely caring. Mother enjoys their company and we can be confident she is good hands when we are away from home.
April 28, 2020
I am a current client of this provider
The care my husband has exceeded my expectations. My helper, Loretta, has to be the best there is. Thank you for making our life so much better.
February 22, 2020
I am a current client of this provider
she is always on time. our interaction with her is very positive.
Home Instead have met all of our requests. I am well please with my assigned care giver.
June 25, 2019
I am a current client of this provider
The agency provides my father with assistance so that he can continue to live in his home. Staff arrives on time and is prepared ahead of time because they read what has been written by me and office staff in the portal.
The care givers have all been kind, patient and knowledgeable. I have felt very comfortable with all of them, and I trust them and Home Instead Senior Care.
This agency has been very kind and patient with all of my requests. Finding the right schedule has been a challenge, but Home Instead Senior Care has reacted immediately and cheerfully to all of my requests and changes. Even after hours! They have gotten right back to me and been able to accommodate last minute requests.
July 02, 2018
I am a current client of this provider
My husband has someone from Home Instead come over and give him a bed bath. They're very helpful. The young ladies they send out are very thorough and professional. They know what to do. He had a stroke and they're interacting with him and helping his diction clear up by helping him talk. His diction is clearing up. He's very comfortable and they're very pleasant around him. I haven't heard any negative comments. I would definitely recommend them.
January 24, 2018
I am a past client of this provider
Quality is best so far. Working on increasing manning with quality caregivers.
October 21, 2017
I am a current client of this provider
Our respite care person is always on time She is pleasant & well liked by my husband. I can leave the house & not worry that his needs are not seen to.
June 20, 2017
I am a current client of this provider
The GREATEST. One of my best choices ever.
November 29, 2016
I am a current client of this provider
My provider Zalia is a very good worker. We are very pleased with the work she is doing. She is always on time and does the work that is designated to her. We have no complaints.
November 19, 2016
I am a current client of this provider
This is an awesomely incredible organization. They are dedicated, responsive, cheerful, caring and understanding. Their staff is well trained. With HomeInstead we feel as though and are treated like they are our family.
April 07, 2016
I am a current client of this provider
We are using Home Instead Senior Care. The caregiver does a great job and seems to be very skilled and caring. So far, everything seems to be good. It is very convenient. Their working times are very good, and they selected a perfect person for the job.
February 25, 2016
I am a current client of this provider
For Jay, caregiver to Paul. Devoted, competent, skilled, caring, thorough and experienced. Her work ensures peace of mind for my brother and me. For the entire office: excellent service, clear, professional and compassionate.
February 02, 2016
Other
With your help and information you provided, I was able to get some direction for my sister and her husband out in Nevada. They are going to start using "Home Instead" for care giving at home. Donna was great about arranging her schedule to meet with us and explain all that they offered. The paperwork is still in the process because we're trying to get him VA assistance which will pick up half the cost which I felt was very reasonable to begin with. Thanks Again
December 30, 2015
I am a current client of this provider
I think Bobbie is the best person you have. She is great and does everything that is needed for me.
December 30, 2015
I am a current client of this provider
Jenny's performance is outstanding. She made my life much easier and more complete than ever before.
December 29, 2015
I am a current client of this provider
Debbie N. is the best. Jean F. is very nice and a good worker. Ellie M. is very alert and been good to me. Sue E. is a good worker, nice and does what I want to make me happy. Cindi G. is always ready to do what I asked and great conversation. Tammy T. is very pleasant and hard working.
December 23, 2015
I am a current client of this provider
My caregiver, Marina, is the best person and worker I could ask for. Her work is beyond and over anything I could expect from someone. I've never met someone with her personality and sense of responsibility.
December 18, 2015
I am a current client of this provider
My caregiver Sue is great. If it wasn’t for her I wouldn’t be able to get out of my assisted living place and shop. I thank Home Instead for her.
December 18, 2015
I am a current client of this provider
If it wasn’t for home Instead I wouldn’t have clean items to wear or my bedding changed. I cannot drive and they help get me items from the store. I am very thankful for them.
December 16, 2015
I am a current client of this provider
My caregiver is excellent. I would recommend your organization to anyone if all their caregivers are like Yvonne, my excellent caregiver.
November 24, 2015
I am a current client of this provider
This program has been a lifesaver for me. The people I deal with are caring, knowledgeable and thoughtful ladies. My husband is doing so well with their care.
September 30, 2015
I am a current client of this provider
Service is all good, no complaints. Five stars. I used this service two times. Once to transport to Dr. and the other at the residence.
August 31, 2015
I am a current client of this provider
They're very cooperative. I talked with the caregivers, and I enjoyed the social companionship.
June 04, 2015
I am a current client of this provider
The caregiver I have is the best I have ever had.
May 24, 2015
I am a current client of this provider
Great service. Caring and very professional. Would certainly use again.
May 15, 2015
I am a current client of this provider
Home Instead has been wonderful to work with. They stay with us 12 hours a day. My father is not the easiest to get along with, however, the workers from your company were great. He loves Enrique, and very much liked Ethan (Rusty). We are very new to this process and Donna was terrific!
April 30, 2015
I am a current client of this provider
My caregiver, Arnisha, is very helpful and courteous. My wife can't help me shower. Showering wouldn't happen if caregiver wasn't coming out to help me. I look forward to my caregiver coming over.
April 30, 2015
I am a current client of this provider
I'm a disabled vet. Judy is my caregiver. She does a great job taking care of me and also my apartment. But what sets her apart from others is she really cares. Caregiver says it all.
April 23, 2015
I am a current client of this provider
My caregiver is very supportive and puts me at ease - I'm very uptight kind of person. Caregiver is extremely helpful, helps me with laundry and shopping.
February 17, 2015
I am a friend or relative of a resident
Home Instead has been a blessing to us. He could not give my Dad the exemplary care that he has received from the folks at Home Instead.
December 23, 2013
I am a current client of this provider
Happy with Home Instead service. Caregiver follows the plan for care. The office people are responsive.
September 17, 2013
I am a current client of this provider
Excellent customer service. Wonderful caregiver. She is always on time and takes care of my husband as if he were her own. This is a wonderful company and I highly recommend them.
About Home Instead - Las Vegas, NV
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
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Services and Amenities of Home Instead - Las Vegas, NV
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
