
Reviews of Right at Home St. Charles (MO)
Home Care Reviews for Right at Home St. Charles (MO)
January 25, 2021
I am a past client of this provider
January 15, 2021
I am a past client of this provider
January 15, 2021
I am a current client of this provider
January 05, 2021
I am a current client of this provider
January 05, 2021
I am a current client of this provider
January 05, 2021
I am a current client of this provider
January 05, 2021
I am a past client of this provider
December 07, 2020
I am a current client of this provider
December 07, 2020
I am a current client of this provider
December 07, 2020
I am a current client of this provider
December 07, 2020
I am a current client of this provider
December 03, 2020
I am a current client of this provider
December 03, 2020
I am a current client of this provider
November 25, 2020
I am a past client of this provider
November 24, 2020
I am a current client of this provider
November 21, 2020
I am a current client of this provider
November 18, 2020
I am a past client of this provider
November 04, 2020
I am a current client of this provider
November 04, 2020
I am a current client of this provider
September 28, 2020
I am a current client of this provider
September 28, 2020
I am a current client of this provider
September 24, 2020
I am a past client of this provider
September 20, 2020
I am a current client of this provider
September 15, 2020
I am a current client of this provider
September 15, 2020
I am a current client of this provider
Provider Response
Right at Home St Charles prides itself on tailoring our services to meet each individual client’s needs. We perform a comprehensive assessment at the outset of services in order to create a plan of care and list of tasks for our Care Team professionals to implement. It appears that this client’s family was unhappy with our approach. We sincerely wish we had had the opportunity to work the client and the family to improve our care plan and task list to better meet the client’s and family’s expectations. We are quite confident that if we had been informed by the client and family of their dissatisfaction prior to cessation of services, this client and family would have had the same experience that the vast majority of our clients experience from our multi-award winning Care Team. With Gratitude, Kirsten
September 15, 2020
I am a current client of this provider
September 04, 2020
I am a past client of this provider
September 04, 2020
I am a current client of this provider
September 04, 2020
I am a current client of this provider
August 26, 2020
I am a current client of this provider
August 24, 2020
I am a current client of this provider
August 14, 2020
I am a current client of this provider
August 14, 2020
I am a past client of this provider
August 14, 2020
I am a current client of this provider
August 05, 2020
I am a past client of this provider
August 05, 2020
I am a past client of this provider
July 15, 2020
I am a past client of this provider
July 15, 2020
I am a current client of this provider
July 07, 2020
I am a current client of this provider
July 07, 2020
I am a current client of this provider
July 07, 2020
I am a current client of this provider
July 06, 2020
I am a current client of this provider
March 11, 2020
I am a current client of this provider
March 04, 2020
I am a current client of this provider
March 04, 2020
I am a current client of this provider
February 25, 2020
I am a current client of this provider
February 21, 2020
I am a current client of this provider
February 18, 2020
I am a current client of this provider
February 13, 2020
I am a current client of this provider
February 05, 2020
I am a current client of this provider
February 05, 2020
I am a current client of this provider
January 23, 2020
I am a past client of this provider
January 21, 2020
I am a current client of this provider
January 15, 2020
I am a current client of this provider
January 08, 2020
I am a current client of this provider
January 08, 2020
I am a current client of this provider
January 01, 2020
I am a current client of this provider
December 19, 2019
I am a past client of this provider
December 19, 2019
I am a current client of this provider
December 16, 2019
I am a current client of this provider
December 11, 2019
I am a past client of this provider
November 21, 2019
I am a current client of this provider
November 20, 2019
I am a past client of this provider
November 18, 2019
I am a current client of this provider
November 18, 2019
I am a current client of this provider
November 08, 2019
I am a current client of this provider
November 08, 2019
I am a current client of this provider
November 08, 2019
I am a current client of this provider
October 28, 2019
I am a past client of this provider
October 21, 2019
I am a current client of this provider
October 15, 2019
I am a past client of this provider
October 14, 2019
I am a current client of this provider
October 10, 2019
I am a current client of this provider
October 04, 2019
I am a current client of this provider
September 12, 2019
I am a past client of this provider
September 03, 2019
I am a current client of this provider
September 03, 2019
I am a past client of this provider
September 03, 2019
I am a current client of this provider
August 26, 2019
I am a current client of this provider
August 19, 2019
I am a past client of this provider
August 19, 2019
I am a current client of this provider
August 08, 2019
I am a current client of this provider
August 08, 2019
I am a past client of this provider
August 08, 2019
I am a current client of this provider
July 24, 2019
I am a current client of this provider
July 01, 2019
I am a current client of this provider
July 01, 2019
I am a past client of this provider
July 01, 2019
I am a current client of this provider
June 26, 2019
I am a past client of this provider
June 25, 2019
I am a current client of this provider
June 12, 2019
I am a past client of this provider
June 04, 2019
I am a current client of this provider
June 04, 2019
I am a current client of this provider
May 24, 2019
I am a current client of this provider
May 10, 2019
I am a current client of this provider
May 01, 2019
I am a current client of this provider
May 01, 2019
I am a past client of this provider
April 01, 2019
I am a past client of this provider
April 01, 2019
I am a current client of this provider
March 13, 2019
I am a past client of this provider
March 13, 2019
I am a current client of this provider
March 01, 2019
I am a current client of this provider
March 01, 2019
I am a past client of this provider
March 01, 2019
I am a current client of this provider
February 25, 2019
I am a past client of this provider
February 22, 2019
I am a current client of this provider
February 08, 2019
I am a current client of this provider
February 07, 2019
I am a current client of this provider
February 01, 2019
I am a current client of this provider
November 30, 2018
I am a past client of this provider
November 20, 2018
I am a current client of this provider
November 07, 2018
I am a current client of this provider
November 02, 2018
I am a past client of this provider
October 26, 2018
I am a past client of this provider
October 23, 2018
I am a past client of this provider
October 23, 2018
I am a current client of this provider
October 15, 2018
I am a past client of this provider
October 05, 2018
I am a past client of this provider
October 04, 2018
I am a current client of this provider
September 24, 2018
I am a past client of this provider
September 21, 2018
I am a current client of this provider
September 21, 2018
I am a past client of this provider
September 17, 2018
I am a past client of this provider
September 05, 2018
I am a past client of this provider
August 29, 2018
I am a past client of this provider
August 20, 2018
I am a past client of this provider
August 02, 2018
I am a current client of this provider
August 01, 2018
I am a current client of this provider
July 19, 2018
I am a past client of this provider
July 05, 2018
I am a past client of this provider
July 03, 2018
I am a current client of this provider
July 02, 2018
I am a past client of this provider
June 18, 2018
I am a past client of this provider
June 14, 2018
I am a current client of this provider
June 07, 2018
I am a current client of this provider
May 23, 2018
I am a past client of this provider
May 21, 2018
I am a past client of this provider
May 14, 2018
I am a past client of this provider
May 02, 2018
I am a past client of this provider
April 18, 2018
I am a current client of this provider
April 16, 2018
I am a current client of this provider
April 13, 2018
I am a past client of this provider
April 05, 2018
I am a current client of this provider
April 03, 2018
I am a current client of this provider
March 26, 2018
I am a current client of this provider
March 20, 2018
I am a past client of this provider
March 13, 2018
I am a current client of this provider
March 05, 2018
I am a current client of this provider
March 01, 2018
I am a current client of this provider
January 11, 2018
I am a past client of this provider
January 08, 2018
I am a current client of this provider
December 22, 2017
I am a current client of this provider
Provider Response
We hate letting a client down, but we are very honored to continue providing care for this client. We perform a background screening on every prospective employee and in this instance, the applicant’s then current employer informed us that the applicant was an exceptional employee, trusted with a door key to that employer’s establishment and access to a cash drawer. Upon being notified of the unexplained charges, we were fully receptive and we did not disbelieve the information we were given. Instead, we immediately began an investigation and we terminated the caregiver based upon our findings. We always appreciate the trust that clients and their families place in us to provide care for their loved ones and appreciate this client allowing us to continue caring for their loved one for more than two years now. Kirsten Pahde, Owner
December 20, 2017
I am a past client of this provider
December 08, 2017
I am a current client of this provider
November 28, 2017
I am a current client of this provider
November 13, 2017
I am a past client of this provider
November 01, 2017
I am a current client of this provider
October 18, 2017
I am a past client of this provider
October 04, 2017
I am a current client of this provider
October 04, 2017
I am a current client of this provider
September 27, 2017
I am a past client of this provider
September 25, 2017
I am a current client of this provider
September 14, 2017
I am a current client of this provider
September 06, 2017
I am a current client of this provider
July 25, 2017
I am a current client of this provider
July 24, 2017
I am a current client of this provider
July 17, 2017
I am a current client of this provider
June 26, 2017
I am a past client of this provider
June 26, 2017
I am a past client of this provider
June 21, 2017
I am a current client of this provider
June 21, 2017
I am a past client of this provider
May 04, 2017
I am a current client of this provider
April 21, 2017
I am a current client of this provider
April 18, 2017
I am a current client of this provider
April 17, 2017
I am a past client of this provider
April 04, 2017
I am a current client of this provider
March 23, 2017
I am a current client of this provider
March 23, 2017
I am a past client of this provider
March 08, 2017
I am a current client of this provider
February 27, 2017
I am a current client of this provider
February 07, 2017
I am a past client of this provider
February 07, 2017
I am a past client of this provider
February 06, 2017
I am a past client of this provider
February 06, 2017
I am a current client of this provider
February 01, 2017
I am a current client of this provider
January 18, 2017
I am a current client of this provider
January 06, 2017
I am a friend or relative of a current/past resident
December 29, 2016
I am a past client of this provider
September 27, 2016
I am a past client of this provider
August 25, 2016
I am a past client of this provider
August 24, 2016
I am a past client of this provider
March 30, 2016
I am a past client of this provider
December 23, 2015
I am a current client of this provider
December 22, 2015
I am a current client of this provider
December 17, 2015
I am a current client of this provider
November 24, 2015
I am a current client of this provider
November 12, 2015
I am a past client of this provider
October 30, 2015
I am a current client of this provider
October 29, 2015
I am a current client of this provider
October 29, 2015
I am a current client of this provider
October 29, 2015
I am a current client of this provider
October 29, 2015
I am a current client of this provider
October 29, 2015
I am a past client of this provider
October 28, 2015
I am a current client of this provider
October 27, 2015
I am a current client of this provider
October 15, 2015
I am a past client of this provider
October 08, 2015
I am a current client of this provider
September 23, 2015
I am a friend or relative of a resident
March 31, 2015
I am a friend or relative of a resident
October 22, 2014
I am a current client of this provider
Provider Response
We at Right at Home St. Charles take pride in our caregivers. We prescreen all applicants prior to beginning their employment with us. Once they have met our high standards of care, they receive ongoing training to help increase job-related competence. We strive to match the most qualified caregiver to each of our valued clients and their needs. Our goal at Right at Home St. Charles is to improve the quality of life for those we serve. Our caregivers believe in this goal and we welcome feedback from our clients if they feel we ever fall short of that goal so that we can make improvements immediately. The feedback we receive from all clients is important to us, so we can continue to provide our clients with exemplary care services. Right at Home St. Charles is your trusted care friend serving aging clients in the greater St. Charles vicinity.
September 30, 2014
I am a friend or relative of a resident
September 29, 2014
I am a friend or relative of a resident
September 22, 2014
I am a past client of this provider
September 21, 2014
I am a current client of this provider
September 21, 2014
I am a friend or relative of a resident
September 15, 2014
I am a current client of this provider
September 12, 2014
I am a current client of this provider
September 12, 2014
I am a past client of this provider
March 13, 2014
I am a current client of this provider
May 29, 2013
I am a current client of this provider
March 12, 2012
I am a past client of this provider
March 01, 2012
I am a current client of this provider
February 25, 2012
I am a past client of this provider
About Right at Home St. Charles (MO)
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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