We started services with Right @ Home two years ago. The company has been a life saver for me. I have a brain injured sister whom I care for 24/7 and was diagnosed with breast cancer myself. Right @ Home stepped in and took a lot of stress off me with filling the hours with dependable, qualified health aides. Should an issue arise or if I need more hours covered quickly, they are always there to staff it for me. The owner, Marcus, came out to the house personally to meet us and see my sister. To make sure not only myself but my sister as well felt comfortable with the company coming in to help. The coordinators are super friendly and easy to work with. If an aide don’t work out or is not a good fit for my sister, they replace the aide quickly. The nurse makes visits to the home to check her care and make sure the plan of care is up to date and being followed by their staff. So far, I’ve never had a problem with the company, their coordinators or the aides. I just can’t say enough about Right @ Home. They gave me my life back and puts me at ease knowing I have trusted and dependable people caring for my sister in her home. I would recommend this company to anyone and have many times over the last two years!!
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Reviews of Right at Home Genesee County
Home Care Reviews for Right at Home Genesee County
June 29, 2019
I am a current client of this provider
June 26, 2019
I am a current client of this provider
They are available whenever I need to contact them and make sure our needs and his particular needs are met. If things have to change, like the schedule of the person coming in, they are very agreeable and on top of it.
I like the quality of people that they have sent here on a regular basis and substitution basis. If I call them because of an issue, they are right on top of it.
June 26, 2019
I am a current client of this provider
They sit with her while I go do stuff.
They have been caregivers for me for six or seven years now. They are good.
June 26, 2019
I am a current client of this provider
Just call me more often to update me on my loved one's condition, and maybe I can give some input.
They could provide more hours.
June 10, 2019
I am a current client of this provider
They can make my life easier by just going to do what they have to do. Right now what I really need to improve my health is to eat more, and I'm not a big eater, but I need to eat regularly. Even if I have to go out and get a child's meal to improve my appetite and stuff, that I really need.
The caretakers should not be overly concerned about the person they are taking care of.
June 10, 2019
I am a current client of this provider
I am able to be down in the basement working. It is a full-time job taking care of my mom. My wife and I do some tag team helping out. When my either of us have to leave, one of us is here, or Right at Home is here so we can leave.
They get back with me right away.
June 10, 2019
I am a current client of this provider
They always try to help me when I'm in trouble, and if I only need them for a day or two they are willing to help.
Everyone is in a good mood, and they always want to try and help.
June 10, 2019
I am a current client of this provider
They help the most with visitation and interaction.
I like that they are prompt and available. The business exists, and that is a very good thing.
June 10, 2019
I am a current client of this provider
I think my day would be more frustrating if I didn't have the care, and it relieves a lot of stress off of me.
I haven't had any issues or problems.
May 30, 2019
I am a current client of this provider
They need to be truthful. They need to select better staff. The caregivers don't know about housekeeping. They don't make my bed correctly.
The staff that they hire is poor because they don't have the skill to care for senior people.
May 29, 2019
I am a current client of this provider
I couldn't get out of the house alone if they didn't come.
They are very efficient, they know what we need, and they're very good at sending the right people. Everyone is on time, and I can talk to anyone in the office.
May 23, 2019
I am a current client of this provider
They have given me confidence that my mom is being taken care of.
I like that they are easy to work, professional, and flexible when I need to ask a question or have information.
May 23, 2019
I am a current client of this provider
They provide personal care for my mother. She has a lot of health ailments. They talk with her and try to keep her mind active.
The skill of the aides and their compassion is what I like most. No one has walked in the door who seems to be here just to pass the time.
May 23, 2019
I am a current client of this provider
They help with whatever I need.
It depends on who you are sent. My current caregiver is good, but I had one in the past that was not. I told someone about Right at Home, and she also likes her caregiver.
May 07, 2019
I am a current client of this provider
They help me with the things that I normally do for my mother. They make sure things are done.
I like the caregivers. They are very attentive and there for my mother.
May 07, 2019
I am a current client of this provider
It definitely helps my dad and me.
I have recommended them. They have been there when we needed them.
May 07, 2019
I am a past client of this provider
They were there for her. I had dedicated people.
They are reliable and committed.
May 07, 2019
I am a current client of this provider
They are keeping my house clean, and they are cooking my meals. That's a big impact for me. It is something that I can't do.
They are on time. They will call with information and stuff like that for me.
April 24, 2019
I am a current client of this provider
We have very good service and are pleased with all the caregivers we have had. Some have been like family, and we were sorry to say goodbye when we no longer needed them. I would recommend your company to anyone needing caregiving help.
April 24, 2019
I am a current client of this provider
They have consistent scheduling, which allows me to go out and do what I need to do.
I like how quickly they respond, when I have a problem.
April 24, 2019
I am a current client of this provider
The caregiver listens to my problems. She's more like family.
They are very friendly. They think of the things that you need or want. They are very comfortable to be with.
April 23, 2019
I am a current client of this provider
They take good care of you and make life easier for me.
They care about you.
April 04, 2019
I am a past client of this provider
They helped my grandmother with daily life, dressing, eating, washing clothes, and cleaning the house.
The workers that came to the home were very personable, sweet, and nice. They did anything that they thought was necessary, and they did not hesitate to help out.
April 04, 2019
I am a current client of this provider
I can't cook or go near my stove because of my condition. My caregiver helps me tremendously in preparing my food.
My caregiver is wonderful.
April 04, 2019
I am a current client of this provider
They help me do things that I used to do. I just turned 80 and had just had back surgery, so I need help.
They give him a shower and everything. They told me they would do anything I asked them to do, except work in my garden, and they do. They help me make beds, they take out the garbage, they clean my house, and they help me with laundry. They are very good.
April 04, 2019
I am a current client of this provider
They do mostly small things. They make conversation and greetings with me.
I like that the service is friendly. They think about the person's welfare.
April 04, 2019
I am a current client of this provider
They help me the most because I need help getting in and out of the bathtub.
They do what they say they are going to do.
April 04, 2019
I am a current client of this provider
They do just about everything for her.
They have been prompt with the service and they are good with my mom.
March 25, 2019
I am a current client of this provider
I feel comfortable with these women.
I like the caregivers that come because they are wonderful.
March 21, 2019
I am a current client of this provider
For the most part, they have been punctual. There hasn't been any problems.
It's a big help and it gives me a break.
March 21, 2019
I am a current client of this provider
They are very helpful in showering him, but that is only a couple times a week.
They need to get better caregivers.
March 14, 2019
I am a current client of this provider
In general, if we didn't have that care, I would be in a loony bin. They have been really good about adjusting to our personal schedule. If we wanted to do something that would make the caregivers change shifts or days, they do so.
They have excellent staff, even though they have multiple people providing care. It is almost like it doesn't matter what their name is because they all provide excellent care. They do a good job keeping and training their employees.
March 14, 2019
I am a current client of this provider
So far I have had good caregiver that helps me a lot.
I can't think of anything right now that they can do better, but I like that they call and make sure that I have good caregivers.
March 14, 2019
I am a current client of this provider
I really need all of their services.
At the present time, I have two of the finest aides at Right at Home.
March 08, 2019
I am a current client of this provider
I don't see any negative with them. I can't complain.
They always do what they are supposed to do and they have good care people.
March 05, 2019
I am a current client of this provider
They are able to go down to the basement to do the laundry.
The caregiver does everything that I need to have done well.
February 25, 2019
I am a current client of this provider
I really look forward to my caregiver coming every time.
I really like the caregiver that I have right now, and I have had them for a long time.
February 25, 2019
I am a current client of this provider
They have helped me by being gentle and doing what I need.
I like that they are very helpful and have a good way of doing things. They are also very timely and polite.
February 21, 2019
I am a current client of this provider
She does what I need to have done.
They are friendly, and they figure what is needed to be done.
February 19, 2019
I am a current client of this provider
They give good services. They make sure she takes her medicine.
They could send out fliers letting others know about them.
February 14, 2019
I am a current client of this provider
They have established a consistent routine of hygiene and interaction.
We are happy with everything. They take care of my son.
February 12, 2019
I am a current client of this provider
I have a cleaner house now, and I don't have to do all the work by myself.
They are always on time. If I have to make any changes, they are always willing to work with me.
February 05, 2019
I am a current client of this provider
It has been nice for us because we live far away. It gives us peace of mind.
I like how they are quick to solve problems, and they are very polite. I am impressed by the level of care.
February 05, 2019
I am a current client of this provider
I am in a wheelchair. They help me move from my wheelchair to my chair. They help me bathe, and they fix my meals.
They always make sure the shift is covered.
February 05, 2019
I am a current client of this provider
They provide services and things I can't do for myself, like dressing and cooking.
They are very reliable, and there is always someone here when I need them.
January 29, 2019
I am a current client of this provider
It gives me a chance to get out and do a few things like go grocery shopping and make it to my doctor appointments.
I like the fact they have a lot of caring people, they are interested in my mom, and that they make sure she is taken care of.
January 25, 2019
I am a past client of this provider
They took care of her daily needs.
I wasn't happy that they quit on me.
January 22, 2019
I am a current client of this provider
It is a great help having them to come in. It helps both of us out a great deal.
I appreciate the caregivers they send for my dad. They are excellent! They are awesome!
January 17, 2019
I am a current client of this provider
Every morning I go there to make sure she is okay and that her medicine is set up. I also do the bills. Sometimes the aide call and are dependable, but they don't show up sometimes. My life is on hold until something happens.
The people they send there are not very bright. Sometimes you wonder what they are thinking about.
January 17, 2019
I am a current client of this provider
Right at Home Genesee County provides exceptional service. Staff members are always on time, unfailingly courteous and extremely attentive to the needs of the client. The agency has been very responsive to our family’s needs in an efficient, timely manner. Highly recommend
January 15, 2019
I am a current client of this provider
They provide caring, professional, on time help. Very well managed care that is responsive to our needs and requests. Excellent home care. Highly recommend!
January 09, 2019
I am a current client of this provider
Everything they have done has helped him. The most helpful has been helping him daily based on his needs at that particular time. If he needs help with walking, they will help with that. If he needs help exercising, they will help him with that.
It has been dynamic for me. I have enjoyed and appreciated it. The service has been great, but a few people haven't been great. I let the agency know and they fixed it.
January 09, 2019
I am a current client of this provider
They just have a good service. The caregiver is the best that I have ever had.
It is the best care that I have had so far.
December 04, 2018
I am a current client of this provider
They have made my life easier by helping because they take us to the store.
I have not thought about it, but I like the way it was set up and the billing set up.
December 04, 2018
I am a current client of this provider
They have helped by cleaning the house and making sure that I am doing things.
I like all the people that work for them and that come to the house. I trust them.
December 04, 2018
I am a current client of this provider
They have allowed us to stay in our home.
I like their attitude.
December 04, 2018
I am a current client of this provider
I wish I had one of my caregivers every day. I have trouble with my thinking and sight. She helps with everything.
The girls I have give excellent care. I wish that I could have them with me more often.
December 04, 2018
I am a current client of this provider
It helps me do other things around the house while they're taking care of my mom.
They send dependable caregivers who show up on time. If they can't come, they find someone else.
November 29, 2018
I am a current client of this provider
I was going crazy before I got help from this company.
I love our caregivers because they are on time and they do anything that I need done.
November 05, 2018
I am a current client of this provider
There are a lot of things that I can't do for myself, and they do those things for me.
They really take good care of my home and me.
November 05, 2018
I am a current client of this provider
I have them in the morning for a couple of hours, at dinner time, and at bedtime.
They really work hard and they do a lot of extra things.
October 23, 2018
I am a past client of this provider
The aides were wonderful with my sister's recovery. Very engaging and helpful. I would call this company again in a minute if I needed at home care.
October 09, 2018
I am a current client of this provider
Maria does an outstanding job!
October 04, 2018
I am a current client of this provider
I think there are miscommunications. One time, we didn't need the service, but the lady showed up, and they still charged us.
The main thing is the caregiver. She comes three days a week.
October 04, 2018
I am a current client of this provider
I am in a wheelchair and they help me with the wheelchair and that is a great help for me.
I think they are a nice company and I would recommend them to anyone.
October 04, 2018
I am a current client of this provider
They took over some of the care giving needs that I had.
I like the person they sent to work with my husband.
October 04, 2018
I am a current client of this provider
They've helped the most by bathing her and preparing meals.
I would tell a friend that they do a good job.
October 04, 2018
I am a current client of this provider
It has helped my loved one, and helps me to get away and do my shopping. It has worked out very well.
I am very satisfied with them because we have a very happy caregiver that does a great job.
October 04, 2018
I am a current client of this provider
It helps a great deal, because it gives me a change to get out of the house, but sometimes it takes a little time to get the right person lines up.
I would definitely recommend it because they've been very flexible with me.
October 04, 2018
I am a current client of this provider
They have done what I need them to do.
They are very cooperative.
October 04, 2018
I am a current client of this provider
He really looks forward to them.
At this time, they do everything that he needs.
October 03, 2018
I am a current client of this provider
She helps me get in and out of the shower, which is something I can't do. She doesn't make me feel strange about taking my clothes off. She makes sure that I eat. She makes sure I take my shots and pills. She's really awesome.
I am just particularly happy. I have had such wonderful luck with her. She was the first person to come into my home over a year ago and is still in my home. She's absolutely terrific.
October 03, 2018
I am a current client of this provider
They give me reassurance that they are in good care, are being fed, are well-taken care of, and are being cleaned. Their needs are being met.
They are reliable.
October 03, 2018
I am a past client of this provider
I think they provided one-on-one visitation, and that helped a great deal.
I think they are a great company and they do a good job.
September 28, 2018
I am a current client of this provider
Beyond the cleaning, it is helpful to have mental companionship. While they clean, I can do my work.
I had to go through several employees to find a match, but now I have found one.
September 27, 2018
I am a current client of this provider
I couldn't do it without them. I have a hard time getting around myself.
They've been really good about keeping the schedule. If someone can't come, they try to find someone else.
September 19, 2018
I am a current client of this provider
They do a lot of stuff for me that I can't do, such as cleaning the house.
The person that comes over is very attentive and helps out in any way I need help.
September 19, 2018
I am a current client of this provider
They have helped with mobility they help her get where she wants to go to.
I would recommend them because of the staff and their attention to making sure that their services are for the customer's satisfaction.
September 19, 2018
I am a current client of this provider
It helps me when I have to go out of town. I have peace of mind knowing that they are doing what I ask.
Sometimes I leave them notes of what has to be done and they have been following those. One time my husband fell and he was on the floor when they came in the morning. They called 911 and called me to let me know.
September 19, 2018
I am a current client of this provider
They have given me more free time so I can keep working.
I like that I can trust the caregiver that is their taking care of my loved one.
September 19, 2018
I am a current client of this provider
The personal contact has really helped and they are just a good fit.
Initially, workers were coming and going. There was no stability and there was inconsistency. It was disheartening and annoying. Now we have someone that is working out really well.
September 07, 2018
I am a current client of this provider
She does everything that she's supposed to do. She cleans the house and cooks the food. There's nothing else you could ask for.
I would tell a friend that my caregiver is a good cook and she's nice.
September 07, 2018
I am a current client of this provider
We were told everything possible we needed to know.very well prepared at answering our questions.
Uncanny how they matched my mom with the perfect caregiver.
August 30, 2018
I am a current client of this provider
It has made life a lot less complicated and less frustrating when they take care of him.
They care for the patients. That is the main thing.
August 28, 2018
I am a current client of this provider
This is a great company to have.we have used them for over a year and, we think they are great. The staff is fantastic. And the care workers are very pleasant to work with
August 21, 2018
I am a current client of this provider
I'm able to get some respite time. They help me get her dressed and moving around.
I like the people that they have sent me. The billing process works very well.
August 21, 2018
I am a current client of this provider
They have made it easier for her and she is more comfortable with somebody else helping her bathe. They talk to her and she enjoys the company.
The care that I am receiving is great, and they are really helping me out a lot.
August 21, 2018
I am a current client of this provider
We know that three evenings a week we are going to have someone to help us out with things that we have trouble doing.
I like the particular person we have helping us because she is outstanding. She is a good cook and she can put together a meal out of nothing. Her leftovers even taste good. She gets things done and helps me with things that I need done.
August 21, 2018
I am a current client of this provider
When the girl gives me a shower, she makes sure I'm okay and clean. Shes doing her job.
They're very caring, their work ethic is great, and they make sure I have everything I need.
August 21, 2018
I am a past client of this provider
I had a nurse come in, and he would ask me questions.
Most of the time my son will be here while they are here.
August 20, 2018
I am a past client of this provider
Right at Home acted quickly when my father was getting discharged. He needed around the clock care until he got stronger. I was apprehensive about having "strangers" in my home but the staff was very professional and made the transition easy. They took wonderful care of my father, even when he wasn't so cooperative. I would definately utilize this company again in the future if needed.
August 16, 2018
I am a current client of this provider
They help me get up and walk. They give me anything I need and they get me food and medicine.
I like their behavior and their ability to take care of things.
August 08, 2018
I am a current client of this provider
It would be nice to have staff be able to do things on their own, rather being told to do things.
August 06, 2018
I am a current client of this provider
They take me to my doctors appointments and take me grocery shopping.
They do a good job.
July 26, 2018
I am a current client of this provider
I am able to get out of the home because of them.
They are pretty good at what they do. They are courteous, kind and friendly. They do a good job.
July 17, 2018
I am a current client of this provider
Right at Home Genesee County's caregiver gives my mom a shower and cleans her up. She gets her teeth brushed and they brush her hair. She also does light housekeeping and she makes lunch. She comes in five times a week.
July 11, 2018
I am a current client of this provider
They are here when they are supposed to be.
July 03, 2018
I am a current client of this provider
They are always very cooperative to try to make things work. There are some people that are competent but others are not honest.
It is not their fault. I can only have a few hours.
June 25, 2018
I am a current client of this provider
They help me to have good health. They give me the help that I really need and cover everything.
The aide that I have makes for a positive experience. They could communicate more to me if an aide calls off though.
June 25, 2018
I am a current client of this provider
They give me time to rest and have some time for myself.
The associates are very friendly and thorough.
June 25, 2018
I am a past client of this provider
They helped me with anything I needed help with. I didn't even have to ask them to do things, because they just did it.
I like the caregivers that they sent out.
June 25, 2018
I am a past client of this provider
They helped him getting out of bed and anything he couldn't do on his own.
I like the way that some took care of him.
June 19, 2018
I am a current client of this provider
They make me endure the problems that I have and make sure I am getting through them.
I really appreciate the care I receive. I learned different things that I needed to know how to do on my own.
June 18, 2018
I am a current client of this provider
She takes care of him so I don't have to.
When the caregiver, Sandra L. comes, she does her job and she does it efficiently
June 06, 2018
I am a current client of this provider
I just think that the caregiver is a good worker.
The people from Right at Home are on time and are very nice people, which is something that I really like.
June 05, 2018
I am a current client of this provider
They keep me moving and they keep me walking.
They are here everyday and they clean the house.
May 25, 2018
I am a current client of this provider
They've helped me tremendously and my mom likes them. She's gotten to know them good now and they've helped me so much because I work full-time.
They're kind to my mother and they help around the house if we need them to.
May 17, 2018
I am a current client of this provider
When she realized that I couldn't hold my food, then she made sure it was in a plate so it wouldn't fall on the floor.
They will come by to take care of you. They make sure that you are clean and fed.
May 04, 2018
I am a current client of this provider
I like that the caregivers do what they are supposed to do and that is good enough for me! Having people to do some tasks for me makes my life easier.
April 11, 2018
I am a past client of this provider
The caregivers that they sent were very, very kind. If they were not here, my husband or myself would have had to quit one of our jobs.
April 11, 2018
I am a current client of this provider
I think they could be doing better at choosing their workers. They need to make sure they are more qualified. They need to have better screening. They need to send workers who are better trained at helping people who cannot move.
April 03, 2018
I am a current client of this provider
I think they need to do better with teaching their aides what to do. They need more people that can use lifts. They have just been about average. I appreciate the help with getting me changed and doing things like that for me, but they do not always have training.
April 03, 2018
I am a current client of this provider
They are able to get me to the doctor and they send my caregiver when I need to go to the store. They are always doing things for me.
March 23, 2018
I am a current client of this provider
They have outstanding service, and the lady who comes does a good job. My mom has Alzheimer's, and the caregiver assists with her baths.
March 23, 2018
I am a current client of this provider
The people have taken really good care of my mother. The caregiver we have now is wonderful with my mom. I like having caregivers come give me free time to do different stuff.
March 20, 2018
I am a current client of this provider
It has really helped us. I was getting a little burned out because a lot of my mother's care was my responsibility. The help that we have had has been wonderful. I was not burned out anymore.
March 14, 2018
I am a current client of this provider
Before, I wouldn't have recommended them, but the caregiver we have now is great. She's dependable and does just about anything I ask her to do, and even things we don't ask her to do. She's self-motivated. I don't have to give her direction. The caregiver is a good person. She dusts, vacuums, and sweeps, and I don't have to tell her what to do. She also does laundry and takes care of my medications. I'd be glad to get someone half as good as she is.
March 14, 2018
I am a current client of this provider
The person that helps us does well. I appreciate the fact that even though the hours have been cut the caregiver still gives my husband a bath. I couldn't put my husband in and out of the bed like my son does.
March 07, 2018
I am a current client of this provider
I look forward to them coming. They take care of my husband so I can leave for a couple hours.
March 05, 2018
I am a current client of this provider
They are conscientious and good by making sure that I have my dinner on time and that they fulfill my daily needs. They help cook for me.
February 14, 2018
I am a current client of this provider
They could improve on a lot of things. They could do the things I need done, keep me with the same caregiver, and not be so inconsistent. They could have someone who does what I need.
January 02, 2018
I am a current client of this provider
I am able to call them and talk to them with any regards or needs that I have, and they are able to take care of them. It's had a great impact. It has improved my mother's life because of the caregiver. They are caring and they meet my mother's needs.
December 08, 2017
I am a current client of this provider
Right at Home is doing better now, but they weren't doing well before. The caregivers wouldn't come when they said, and some weren't qualified. Right at Home is better now that there's only one caregiver. She takes care of my husband.
December 07, 2017
I am a current client of this provider
Right at Home is a good group. Right at Home helps by being here and helping me leave the house.
December 01, 2017
I am a current client of this provider
Right at Home is a good company to use because they always check in to make sure that I'm okay. Right at Home's services allow my sister to continue to do what she needs to do.
December 01, 2017
I am a current client of this provider
When you need care you need care. Right at Home has been okay. They have some quirks but they're okay. It all boils down to the workers. If I didn't have Right at Home I couldn't do anything.
November 21, 2017
I am a past client of this provider
Right at Home does just as good a job as anyone else out there. I never had any problems with them. Any problems that might have come up were easy to resolve. Right at Home helped with what we needed. Right at Home was sent from the VA.
November 17, 2017
I am a current client of this provider
Right at Home is really good at working with my schedule and getting someone out here the same day that I need them. Right at Home allows me to leave the house. They are here to ensure that he eats his meals and gets to the bathroom safely, so I don't have to worry.
November 10, 2017
I am a current client of this provider
We started using Right at Home Genesee County five weeks ago. The guy that runs it set everything up initially, and he was so helpful. The ladies that have been coming out and taking care of my mom have been doing an excellent job. They do extra cleaning, or she might not even say anything, but they'll just go ahead and do it. They were just nice to her, even just when sitting down and talking to her. They've just been very helpful, from cleaning to taking her places, to light loads of laundry, to anything she needs done. They're right there to help her.
November 03, 2017
I am a current client of this provider
Right at Home sends nice and helpful aides. The services have made my life easier because the caregivers do all they can to make me comfortable.
October 25, 2017
I am a past client of this provider
Right at Home was great and was right there for us. If someone couldn't make it, they would find a caregiver to replace them. The services from Right at Home were helpful because the caregivers were right there and were willing to work.
October 23, 2017
I am a current client of this provider
The caregiver we have does everything. She comes in and goes to work. She checks on the laundry, does the dishes, she vacuums the floors, and she sweeps the bathrooms and the kitchen. We like when our caregiver comes because she's someone to talk to about different subjects going on in the world.
October 06, 2017
I am a current client of this provider
I'd tell people that Right at Home's caregivers have been personable and knowledge. They are good with my mother. The service has helped the most by giving my mom showers a couple times a week. Right at Home has improved her quality of life.
September 27, 2017
I am a past client of this provider
The caregivers are excellent, but the office staff leaves a lot to be desired, they are not so cooperative. Right at Home gave me care, they helped me in the morning dress, shower, they helped me during the day, they helped me with going to bed and they helped me cook.
September 23, 2017
I am a current client of this provider
Right at Home is full of very courteous people. Right at Home fixes me food and cleans up a little.
September 19, 2017
I am a current client of this provider
If you need someone to help you, Right at Home is a good place to go. I have people that come and visit me so that I am not completely alone, and I appreciate that.
September 19, 2017
I am a current client of this provider
The caregiver talks about religion and politics and I do not like that. I need a caregiver to help get up on my second shelf.
Provider Response
When our staffing coordinator learned of this situation through one of our routine quality checks with the client, the caregiver was brought into the office and counseled that this behavior was a violation of our company handbook. We're sorry this happened and always encourage feedback about how we can serve our clients better.
September 08, 2017
I am a current client of this provider
Right at Home is a very efficient and trustworthy company. The caregivers are very competent and timely. I am so pleased with their services. Right at Home makes my life easier by having a caregiver to assist me with all of my day-to-day needs. They have improved my quality of life a lot.
August 24, 2017
I am a current client of this provider
Right at Home has good caregivers and if I have any problems, the office staff is more than willing to help me out. We have a plan for my loved one everyday and they do everything that we ask of them to do.
August 09, 2017
I am a current client of this provider
I would tell a friend that Right at Home is very down to earth, are serious about home care, they follow-up on concerns, and I think they are a good company. Right at Home helps lighten the load. The caregiver does what I ask her to do, and my mother likes her.
August 09, 2017
I am a current client of this provider
Right at Home has sent me a really good caregiver but I wish she was better at cleaning. I could have someone come once a month to deep clean. The services help with improving my quality life.
August 08, 2017
I am a current client of this provider
Right at Home is a good company because they send nice people out. Right at Home has a good impact on my life. I don't know what I'd do without them.
July 27, 2017
I am a current client of this provider
I would tell someone how good the people from Right at Home are. Right at Home makes life easier because they help me with different things to keep the house clean.
July 07, 2017
I am a current client of this provider
I have already recommended Right at Home to a few people. I have told people that the caregivers can learn what I need. I really need my caregiver. She will put things away for me because I am a bit of a messy person. If it wasn't for her, I would be a hoarder because she files things away for me.
June 28, 2017
I am a current client of this provider
The services depend on the people, but I like Right at Home. I think they are a good company. I was able to get out of the house and not feel trapped.
June 27, 2017
I am a current client of this provider
Right at Home needs to have more reliable help. Right at Home does everything they need to. They help us with cleaning the house and with medicine reminders, as well as with some personal grooming.
June 27, 2017
I am a current client of this provider
Right at Home is a very good agency and will honor my requests. The services from Right at Home help me stress less.
June 22, 2017
I am a current client of this provider
Right at Home has good service and the caregiver I have is really good. Right at Home has made my life easier by providing a caregiver so that I can stay at home.
June 09, 2017
I am a past client of this provider
I would tell people not to get Right at Home for any length of time like I did. There's wasn't much for the caregiver to do for that many hours in a day. Others should meet with the coordinator and let them explain the services. I didn't know what the caregiver was allowed to do besides sit with me. I wished that Right at Home would have given me more information what exactly they're supposed to do.
June 09, 2017
I am a current client of this provider
Right at Home is flexible and truly cares about giving the best care to their clients. There have been some situations where caregivers haven't worked, but I call the office staff and they take care of it. I couldn't have my loved one home without Right at Home.
June 09, 2017
I am a current client of this provider
Right at Home has good services. Right at Home has made his life easier by doing household chores.
May 10, 2017
I am a current client of this provider
Right at Home has a hard time finding replacements. A lot of it is because I have a dog. Right at Home has been a positive impact. I am able to get out and go to church and other things.
March 22, 2017
I am a current client of this provider
I would tell someone that Right at Home is professional and prompt. The services from Right at Home make it so I don't have to worry about things that I can't do.
March 22, 2017
I am a current client of this provider
I would tell someone that Right at Home will definitely help with the things that you need. The services from Right at Home give us a break so we don't need to care for my dad twenty-four seven.
March 08, 2017
I am a current client of this provider
I would tell someone that needs home health care that the people that Right at Home has sent me have been good folks. We have been happy with them. The services that we have had from Right at Home have been good. The only thing that I would like is transportation to hospitals and to my doctor's appointments.
March 08, 2017
I am a current client of this provider
Right at Home needs to get more people involved with the care. I can't walk, so my caregivers get me cleaned up and make me food.
March 07, 2017
I am a current client of this provider
The caregiver from Right at Home does very good work. I'm sick, so I need the help. The caregiver does all the things that I can't do for myself.
March 07, 2017
I am a current client of this provider
Right at Home has really good caregivers. The services have been positive because my mom is bedridden and is incapable of doing most daily tasks.
February 17, 2017
I am a current client of this provider
Right at Home has very good workers. I like that they do all my house cleaning well. I like to go to places when I can and Right at Home helps me.
November 29, 2016
I am a current client of this provider
A little room for improvement but always a blessing and never a disappointment. Would highly recommend.
July 29, 2016
I am a past client of this provider
On very short notice Right at Home sent staff to help with my late husband. His condition worsened very quickly and they came through with extremely caring people. They improved the quality of his last days and saved me from disastrous stress.
December 29, 2015
I am a past client of this provider
I would recommend them Right at Home.
December 21, 2015
I am a past client of this provider
The caregivers were very kind and caring. They were able to be flexible when our schedule had to be changed. We would highly recommend Right at Home to anyone who needs home care for a loved one. Thank you!
December 18, 2015
I am a current client of this provider
Excellent care providers and excellent staff.
December 18, 2015
I am a current client of this provider
Extremely helpful, courteous, patient, provides very good feedback.
October 22, 2015
I am a current client of this provider
Thank you, Valerie from RIght at Home, for the excellent service you provided for me as my caregiver.
August 31, 2015
I am a current client of this provider
Caregivers have been excellent and caring just like a family member. We were very pleased with everyone at Right At Home. I highly recommend them.
January 24, 2015
I am a friend or relative of a resident
We did use them while my father was with us, and they were really good, but he was falling all the time because he has Lewy Body Dementia which has a Parkinson component. I was no longer able to take care of him. I was very happy with Right at Home. I would highly recommend them to anyone. They did a nice job, and I was very happy with the people they sent me. They are a good organization. Everything was fine. They were very professional, and dad liked the lady that came to help him. They were just really nice, very warm, and friendly.
August 30, 2014
I am a past client of this provider
We used three caregivers from Right at Home for my husband. I would say that we were very pleased with their services!
March 31, 2014
I am a current client of this provider
Very accommodating and customer focused. Staff is well trained, trustworthy, and compassionate. I highly recommend their services.
February 27, 2014
I am a past client of this provider
For seven years, the ladies at Right at Home cared for our parents and were companions and friends of the whole family. They allowed us to give our parents the last years and the passing that each wanted. We have no regrets. We do have the satisfaction that our parents were safe and that they were not alone and that they were loved.
September 18, 2013
I am a current client of this provider
I was very pleased with the in home care provided for my mother. This was my first experience with care givers and I found it to be just what she needed. Tammy our Senior Services Coordinator always worked with me in establishing a schedule with the care givers we requested. This place truly cared about the needs of my mother. Thank you for making a difference in her life.
June 29, 2013
I am a current client of this provider
The caregivers provided by RAH have been, mostly, excellent in their duties. A few, of course, stand out for their great work. Others, well, not so much. I've been quite happy with the services of both caregivers and office staff.
June 26, 2013
I am a current client of this provider
We have been using the service of Right at Home for almost three years. Over this time span we have had several employees. All have been delightful and on a few occasions have gone above and beyond in their service. For our family this has been the best team off employees. The care is for my 99 year old dad.
May 28, 2013
I am a current client of this provider
There women they use are caring and thoughtful. They wash your clothes and keep the house clean. Since I have a cat, they feed him, water him, and let him out to do his thing.
May 24, 2013
I am a current client of this provider
A very caring group of people from the administrators to the actual caregivers. Very professional but also became a part of the family. They were always calling to make sure we were satisfied with their service and if we needed to make any changes. My dad and i were always very happy with Right at Home. We were truly Right at Home with their service.
April 30, 2013
I am a current client of this provider
Very satisfied with the services provided and the staff of Right at Home.
About Right at Home Genesee County
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
