Right at Home Genesee County

Edward B_18

It gives us peace of mind that he is alright. They were fairly quick.

Kevin A_7

He has the care he gets from Abigale, and I get respite care, and he is happy with her services. I like that if the caregiver is prompt, or if Abigale isn't available, they will tell me.

Deborah K_13

They just help to get her to the doctor appointments, and wound care she needs. Making my life easier, so I don't have to to take off work. They're very accommodating. They're very accommodating, when I need something I can call and get a ride for my mom. They're easy to work with.

Louis D_4

They've allowed us to keep the gal that my husband is the most comfortable with. They're on top of everything. They communicate well. If I have any problems, I'm able to communicate with them.

Dr. D_1

They are good cleaners, that's where they help me the most. I like how they are very polite and very industrial.

Robert H_92

The services help me do things that I can't do myself. I like the two people that work here because they are very nice people.

Patricia W_41

That depends on the caregivers that comes, they generally send qualified and talented people. The substitutes are not as good of a match. Some of them were not physically able to take care of an Alzheimer's client. One person came with 3 inch long nails and that is very inappropriate for somehow who needs help in the bathroom. I like that they are professional. They do a good job with scheduling. They resolved any billing issues quickly.

John G_73

For me, it's great. We're to the point where John really shouldn't be left alone, and I don't want to drag him to kingdom come.

Barbara R_54

They have helped the most with doing the light housework since I can not do it. I like that my caregiver I received is very professional.

Mattie N

It has been very beneficial for them to be there with my mom during the day. They have good communication skills.

Warren K_2

It gives me a break from everything in my life. I can leave him alone while I handle chores. The aide that we have offers excellent care.

Dennis V_3

I've got stuff right now that I'm packing and they help a great deal with packing. They take good care of me.

Jimmy N_2

They do everything they can to make it positive. I don't have any trouble with them. They call me every once in a while to see how everything is going.

Matthew L_2

The socialization and assistance are most helpful. They could hire better quality people.

Terry W_11

The caregivers do my laundry. Their employees are good.

Anonymous_1737480616

It was very much a needed service, but it's not something that you like to have as far as having people come in your house. The training of the personnel could be improved, but the quality of the people they hire we were very pleased with.

John R_63

I can't leave him alone, so it's helpful. They are accommodating, and really good to work with.

Ronnie A_2

I look forward to the care. Mark is very thorough and helps me keep track of my medication.

Paul D_17

They are doing better. He is gaining some weight since he is eating better. They have been communicative and have resolved issues promptly.

Michael M_92

They give my wife free time. They are polite and helpful.

John G_68

They treat me real good. He gets me anything I want. The services are real good. I'm really satisfied.

James N_21

They engage him with activities. I like that the services are personal.

Jerry V_3

My dad has Alzheimer's so they come in and help bathe him and take care of him. They always have someone available to come out and help.

Willie T_7

I am waiting for their support. I am doing alright. They have some good people here and one that isn't worth much.

Fredrick S_2

It has helped me cause I'm the primary caregiver for him normally. I like that they are reliable. We have only had one person who had to be late one time.

Palmira "Mira" D

The workers are polite and courteous. The staff is helpful.

Ronald T_6

The agency doing fine, we enjoy the services. The agency is very communicative and teaches classes.

Kenny H_1

It has been a positive impact because the caregiver makes sure the client gets a meal. I would recommend this agency because of the client's caregiver.

Carol C_60

The most helpful has been having someone help me take my mom to her appointments. I like that Joan sits with my mom and keeps her company. I would recommend the agency because they are informative. Joan is flexible.

Kimberly A

They are kind young ladies. They have been sending them for a while, but if they can't do something, they find me a replacement with quality people. They have always been pretty understanding to me. And they have always looked out for me. They make sure I have quality care for my wife.

Elaine C_10

My mother likes her caregiver and I'm able work with a peace of mind knowing she's okay. I just haven't had any issues, and they are dependable.

Steven H

It has had a positive impact because Taneesah does well at relating and interacting with the client. She proactively engages them, and it's beautiful. I would like to see Right at Home provide consistency.

Ernie T

The most helpful part about the service is the meal preparation. I like that the ladies are very attentive and good workers.

Carolyn Z_1

They help me out whenever I need them. They fill all my needs, which is the main thing.

Anonymous_1729245452

I like the staff and the caregivers they have sent to me. I like the fact that they have a pretty good staff.

Mark T_10

There are things I could not do if they were not here. They have been able to take care of every I need and they have never been a problem.

Laura K_13

They have a huge impact because I can't do things for myself. In the past, I have recommended them.

Emerson B

Support in all areas The company is very efficient.

Sharon M_26

I wouldn't be able to live the life I am living if I didn't have them. My caregivers are so caregiving, personable and they are sweethearts.

Diane L_15

They take care of my mom so that I can go to work. The agency has been very punctual and always there for me.

Esther W_3

I like that they come and help me with my personal care and take me to my doctors appointments. I like that they sent me good caregivers that are knowledgeable and provide a good service.

Luke M_1

They do all the little things around the house that need to be done. They are very friendly.

Sharon F_15

They helped with grocery shopping. Sometimes they were on their phone.

Mary A_97

The caregiver is very important because Mary is almost 99 and she needs Lesley to do a lot of things for her. I was very impressed with the times they got back to me and answered all of my questions.

Stephen F_4

They do a lot of things for me that I am not capable of doing. The management could communicate with me better. Sometimes they change hours and they seldom notify me.

Rita R_11

They have been very helpful, if I need someone in the spur of the moment they have been helpful at setting me with up with a caregiver. Some of the younger employees have a bunch of baggage.

Anna S_6

Just to give me a break in caring for my mom. They are on top of things, like if I have a schedule change they are always right on it.

David D_38

I can be rest assured when they are here. They always work with me.

Rodney F_1

These services provide me with the care I need, making my life easier. I like this agency for keeping me informed.

Paul Z_3

We have a certain person who helps me with my personal tasks. The other person just kind of stands around. I like that the hours are flexible and that you can trust them.

Howard P_8

The caregivers talk with him and try to encourage him. The caregivers are well-trained and friendly.

Romano D

It's given us a break, so we can get out a little bit. They worked with us to facilitate having the same person three days each week.

Douglas H_4

All of the care has been provided at home and helped me with my exercises and attitude. They are always on time and there when they are supposed to be.

Elaine D_9

She helps me with memory skills and helps with house needs. I like my caregiver. She is helping with all kinds of care.

Watson D

They come and make sure I bathe and protect me if i slip and fall in the bathroom. It has mostly been keeping me safe. I would recommend them.

Anonymous_1719231912

I would like if they would try to hire more men. I like that have a two hour cancellation window.

Norman G_4

They could hire certified nurses and train them well. They send incapable caregivers. They just sit around and talk.

Kenneth "Ken" R

The agency helps my father with everything. He can't do anything without somebody. Both of his arms are broken. At least for my situation right now, my dad's in very critical condition. He spent all this year so far at the hospital because he had a really bad fall. I was worried how the agency would be able to help my dad because he was severely injured but the agency has done a really good job at training its people and is very accommodating. The caregiver Damon actually is able to be his friend as well.

Lynne C_3

They're very professional and thorough. They address your concerns.

Claude K_1

They are there as back up. They are always there when I need something.

Julie S_24

They have had good aides who did a good job with my godmother. I like that they are easy to work with, and the aides are good.

Russell A_2

It gives me a break when they come to care for him. I like that they are very prompt.

Gary A_7

They are willing to work. It is helpful because they are here. I am in wheelchair. They are caring.

Shirley P_15

They have helped me the most by keeping my house clean. They are on the ball, and they do what they promise.

Anonymous_1712143484

I like that it is right here in my home and I don't have to leave the house. I like the agency because they provide friendly and nice caregivers.

Joy B_9

She comes to me and she helps me with whatever I need and it is wonderful. They are contentious and helpful.

Anonymous_1710252163

The caregivers that they had were kind. They are short-staffed a lot.

Logan W

They bathe and clean his area. I like the individual that comes to the home.

Danny S_6

The agency needs to send the same person out because it would be more helpful.

Karen H_25

They spend most of their time playing cards or something with Danny when there are other things to be done. They do stay there with him and it gives me time to do things for myself, but I have to give him showers and feed him myself when they could be doing that. They can't fill all of the hours Danny gets so I am looking for another company to fill what they can't.

JoAnn L_1

I appreciate the companionship for her. The caregiver do day to day household chores and help with showering. I would like them to have more training for their caregivers.

Robert S_103

The provider helped us out because they kept him company, bathed him and shaved him. He took care of him very, very well. They did a great job. I liked this agency because they tended to him. When he had issues, they were there.

Frederick W_1

The nurse comes and helps and are actually very helpful in bathing him that we cannot do. They do a great job taking care of my dad.

Neva K_1

Everybody that came into the house was very polite. I like them because they are friendly and the people that work there are very courteous.

Audrey A

I would like it if they could send the same person, that way I don't have to retrain. They have been responsive, and people have been available.

Gary M_18

The caregivers help me with bathing. They dress my wounds. I like that they take care of all of my needs.

Ronald S_21

They have helped the most with strengthening. They keep in contact with me and everyone has been amazing.

Cherie B_2

They have helped the most by picking up things. I would recommend them because I love my girl on Tuesday.

Maria R_16

They help her with showering. I like that everyone has been very professional and caring. I feel like it is a good blend of professionalism and humanity.

Judith H_10

She helps me with everything like breakfast, laundry, and bathing. There isn't anything that they could do better. I like everything about them, and I like my aide.

Mary K_54

Just doing what they are saying what they will do. They do what they say they are going to do, the people coming in are very good and know what they are doing.

Theates M_2

They are very timely and efficient. I love the quality of care and service that I get.

Emery W

They do not have to do anything to make my life easier. I would recommend them because they are honest.

Claudia F

It has been a big help. They are here 8 hours a day and it is pretty good for them to work on the things they need. They have just been very good; they get everything covered and are good people.

Anonymous_7658

She is my shower girl and I get two showers a week, she does a very good job. The girl I have is excellent.

Floyd J

My husband was not open to this happening, but I needed to be able to get out of the house. He was not capable of going anywhere. The caregivers were so lovely to deal with. They did as I had asked. The people are very nice. I never had an issue with them.

RobertB_1

He feels like he gets good company along with good services, so that is very important to him. My dad is very happy with the help he has been receiving.

Adrian M

They help on ensuring that he has food. It helps take the worry off of my shoulders. They constantly communicate when there are any issues. They give feedback to the caregiver.

William “Bill” M

We only get them once every two weeks to shower him and socialize for a little afterward. The person we have is very nice, careful, prompt and patient.

Frank H_18

We can use all the help we can get, so it definitely helps. However, we didn't have a consistent caregiver because they had issues with staffing. They have some nice staff.

Calvin T_1

They're good. They come and help me with things like making sure the house is clean. They're doing a good job.

Charles A_13

They give me rides to medical appointments, and they are nice about it. I call, and they take care of what I want.

Theodore J

They do their duty, and we appreciate their services. They seem to be truthful and prompt.

Larry H_21

They did some cleaning I couldn't do. They're willing to work whenever they come here.

Patricia D_32

She's prompt and timely. She follows mom and helps her. I liked the gal that was coming. She took good care of mom.

Anonymous_4643

They are doing really good. They help me do my work around here, otherwise I could never do it. I like that they are very nice and they do their job.

Nancy J_12

I am bed bound so we have to do Peri-care and clean the bedpan. I like when they send me the same girl more than one time.

Theotis R

They do a lot of training on different things, which is very helpful. They had great people who were easy to talk to and work with as they were helpful.

Dannie F

Even if I tell her she can go she stays a little longer to make suer that things are done properly. I have a really good caregiver.

James O_3

They could do more cleaning. Right now things aren't good. The last couple of weeks we needed a sub and they kept canceling. They were supposed to be here for the past three days, but they canceled and are getting in the way of our plans.

Isiah T

They come and help him do laundry and clean the bathroom. Some of the caregivers that were not a good fit. I like that the staff are nice and friendly.

Raquel L

My mom absolutely is able to remain in her home because of them. I like that they communicate well and it is easy to get a hold of the caseworker.

James "Jim" G_1

They help him out because he just doesn't know what to do. I am not able to do it. I like that they have great staff and they are very caring.

Alton F_1

I am home alone and no one comes over. This gets me out of my cocoon. I have two different caregivers, but one is great.

Stephanie D_5

I don't have to worry about doing those dishes or the vacuuming I can't do. I can think about doing something else. When she leaves, my house looks nice and that means a lot to me. I like the way they matched their workers with their clients. I feel like it was a good match.

Theresa B_16

The caregivers have helped the client the most by being very nice and compassionate. I like the personal service.

David T_21

Right at Home has made my experience positive by providing me with a good caregiver. I like Right at Home because they provide good services.

Charles M_19

They are helpful for me because they give me a chance to go to the doctor. They have been a blessing for us both. I like that they are always on time and flexible with us.

Kathy O_8

They help him get his food and make sure he's clean. The people we have do their job and do everything I ask for.

Mary Y_4

The care helps me tremendously. I need the services that they provide and it makes a difference in my life. I like that they have good employees and are on the ball with everything.

Anonymous_2432

It gives me a break. When I leave, the chores get done. I am grateful I can get respite. They are on time and hardly ever late. They even call when they are going to be late. They are a great help with mom.

Karen L_37

It has really helped out. They cooperate. They are easy to work with.

Lindy N

They are reliable, so I know there is always going to be someone there. They are very reliable.

Ricky C_2

They have been able to get him up in the morning and clean him. They do everything I ask them to do. We like our caregiver.

Jack S_17

They made sure that somebody was coming if there was a cancellation. I was very impressed with the girls.

David M_38

They provided us with a wonderful caregiver named Angela and she makes our life easier. She is very professional and cares about what she is doing. She has a positive attitude. The care is great depending on the aide you received.

Dennis H_7

They have helped me out tremendously. They help me with my showers. They treat me good, and I have not had anyone bad. The caregivers are good.

Mary C

I work full time so I'm satisfied that someone is here with Mom. She knows her likes and dislikes. They're efficient and consistent.

J D

They have helped the most by helping me with my needs at home. I depend on them to show up and they do a good job when they do show up.

James L_34

They made things positive through the help they provide when they are here at the home. I like their consistency.

Lanny O

By coming and doing their job; it makes my life easier. I just like them; they do their jobs real good.

Robert D_9

They have provided prompt caregivers. They are prompt and seem to be pretty good at what they do.

John S_2

They have provided a caregiver during the times that I cannot do it. I like the caregiver that my father currently has. I like her attentiveness to taking care of him.

Joyce D

I have been able to have the same caregiver which makes things go smoothly. I like how they have been very responsive to my concerns.

Naomi Willis

I am well pleased with the care and service that Right At Home has provided my father with for the past 7 years. The care providers are efficient, compassionate & hospitable. The staff is prompt & professional with any requests or changes I have need of. Thank You Right At Home.

Victor C_1

They show up on time, they are not late. One thing I would tell a friend is that we have a really good team.

Janice R_6

They provide plenty of attention. The agency is responsible.

Catherine A_6

The caregiver comes in and does her job well. The girl that comes here is good and I like the way they handle their business.

Joseph A_9

Right at Home has made my experience positive by providing care and companionship consistently for the client. I like Right at Home because they're consistent.

Ed M_4

It definitely helps. The caregivers are supposed to be with him when he gets up and walks. It hasn't been a problem lately, but there has been too much substitution of people. There is too much turnover. We saw new people a lot. This has gotten better though.

Donald W_15

They come on time and they check in and out. They have a good system going. They really seem to care.

Dana B_6

They allow me to do life. Once they figure out who the regular caregivers are, I get to keep them.

Kenneth S_3

She helps with all the things he cannot do like fix lunches and get medicine. I like that they check on us and send a nurse to check on how my husband's doing.

Jerry V

They take the pressure off of us as a family to be there all the time. We can have some time for us. They come on time and show courtesy.

Cindi O

Right at Home has made my experience positive by being prompt to inform me of any changes in the schedule and by listening to me when I make any suggestions. I like Right at Home because they've provided us with quality caregivers and they're prompt to respond to any issues that we have.

Lee G_5

They have taken the stress of me while I am at work knowing my mom is in good hands. The aides are on time.

Sharon M_15

Ronald wont let the caregiver do much. They take him to doctor, grocery store, and barber. The caregiver does the best he can.

Reginald R

They are there to assist her. The workers tend to come at different hours.

Stuart C

I have difficulty with arthritis and it's hard for me to get down on the floor to do some cleaning so I appreciate it when they can do that. I like their dependability.

Ione C

They started out and I really needed them because I was weak. They do all the work for me. The girls are very nice and considerate. They do anything that I want.

Camellia B

They took the load off and the girl that comes is so helpful. I love everything that they have saved my life.

Angela B_2

I think it made a positive impact. He enjoyed having someone come out to keep him company and cook for him. I like that they came out every day they said they would. If they couldn't, they sent substitutions. They did everything I expected while they were there.

Doris M

They are excellent and the caregivers and my mother get along so well. They provide me with what I need and take care of my needs.

Cary T

They are here and make sure I take my meds. The aides are fine.

Donald H_12

She is always on time and helpful. She is here when she is supposed to be here, but they are expensive.

Carol M_38

My caregiver has a lot of information on how to care for myself and get better. I have just had the one caregiver, so I can't speak for the entire company, but I like that if something happens and my caregiver can't come, they call right away and get me somebody else.

Rhetta H_1

He needs that level of support, they do a lot of things from companionship to light housekeeping. You can call them at anytime on any day, they are very responsive.

John S_85

They've been excellent. Every association we've had with them so far is fantastic. I like that they've given me good pointers and been fabulous with scheduling changes.

Emery P

Most of the time, they show up and do what they need to. We like the aides a lot. We like the communication, although it has slacked off recently.

Roger M_3

The people that work with me are excellent. I want everyone to get vaccinated against COVID-19.

Anonymous_5363

They should not be using their phones while taking care of the client. I would like them to have trained people. I would come home and they didn't fit my dad's needs at all.

Provider Response

Autrey M

They help me with my meals and dressing me. They are great! They seem to be pretty good, they are the only ones that I have had.

David W_2

I can leave the house when the caregivers are here. They are efficient.

Opheila W

It makes his life easier, they are there to help him. They keep you aware of what the nurses are doing like if they're going out of town.

Samuel Y

It is nice to know that somebody will come and get my husband a shower. It is very helpful. Our aid is very friendly and gets my husband to take a shower, brush his teeth, go for walks.

Sidney H_1

It allows me to go shopping or else I would be there 24 hours. They are able to provide in my very rural location to come.

Lawrence C_5

The agency sent Olivia who was very interactive with my 93-year-old dad who was very compassionate towards him I like the caregiver who was fantastic and convenient and it's a wonderful experience.

Donald W_11

They work out well. They help me with whatever I need. They are prompt and always on time.

Clayton P

Listen to my concerns and do something about them. They do not listen to me about the caregiver.

Ronald B_11

They are doing just fine. They are sweet people.

Sondra D_1

When I leave home for work, I know I don't have to worry about the care. The caregivers come in and do everything they should, they make the breakfast, do the laundry, and clean the house.

Michael R_16

It allows me to have some freedom. I am able to get out and do grocery shopping without having to take him. I am also able to be able to run. They usually schedule someone if my regular person can't come. I would like them to improve by having more specialize care since my husband has a lot of needs that they can't meet.

Anonymous_5229

It gives me extra time to do things I wasn't able to do both inside and outside the house. The workers are dependable, professional, and work hard.

Darryl L

It's going to be hard for her to continue services because of the increase in costs. We've had some issues with them but we're working through them.

James "

They took care of my mother, so I didn't have to worry while I was away. I appreciate how they cared for their client.

Veronica K

She was great and we had no problems. The caregiver met her at the wedding and got her food.

Gary M_15

They make the beds and take out the garbage. I would like them to know what to do after a couple times here.

Andrea E_1

They send quality people. They have also been able to come last minute. All the people have been very trustworthy.

LaDonna W

Dad can't walk and the caregivers help him move around. They're prompt and they work with us to find a good caregiver for dad.

Alberto G

She bathes my father and that help me out a lot. I am very impressed with the nurse that comes out. She takes good care of my father. If anyone needs care, I would definitely recommend them to somebody else.

Deborah K_8

They take over once a week, which gives me a day off. They're dependable. The staff they send out are kind to the helpful to the elderly and correctly towards my mother.

Susan B_43

It keeps me out of a nursing home. They are reliable. They have confident and friendly staff.

Harriet K

They have helped me with daily household tasks. They needed a little more training.

Gary "Grace" A

They assist me with whatever I need done around the house. They are really friendly and attentive to me.

Rhetta H

You can tell it is more than just a job to them. The aides they have really care about my aunt. They are very responsive. They do what we ask them to do.

Denise S_12

My mom thinks that she doesn't need help so she gives the caregivers a hard time. The help is good when she allows them to help. They are very efficient in letting me know the schedule and letting me know if anyone is not available for a specific day. They also do a good job to find a substitute. It is very important that someone is there everyday.

Annie E_1

They were nice to me. The therapist would help with my boot and my walker because I hurt my ankle. They were okay but they didn't last long. They took my blood pressure and I liked my therapist.

Ann S_2

The agency can have better communication. I would like to see the consistency improved.

Phyllis C_10

I need them to help me get things done. Everyone is very friendly and thorough and they know their job.

Douglas D_5

They have helped Douglas the most by interacting with him. I would tell a friend that they are very helpful with situations concerning caregivers.

Sid J

They provide companionship. They help her to the toilet. They communicate with us. They really care.

Andrew "Andy" R

They are always on time and they give good care to my dad. I like the friendliness.

Anonymous_4717

They have provided competent and compassionate care to my mother when the rest of us couldn't. Their employees are reliable. They are very reachable.

Anonymous_4709

They are helpful by sending people that I need to help my husband. I like that they have provided me with good caregivers.

Wayne W_7

They give me a break. I like that they are consistent.

Selim U

They give a bath and change the sheets. I like the availability they provide.

Shirley K_9

The services made it so I didn't have to be there around the clock. My mother enjoyed the company and they were very professional.

Anonymous_1453

I have had them for a long time. I will continue to use her. My caregiver, Sylvia does a wonderful job cleaning my house and taking care of me.

Patricia W_21

The caregivers help us out a lot. They help with the client's needs and the household chores. If the caregiver can't come they always find someone to fill in.

Patricia “Pat” K

It certainly makes things easier. I am unable to shower by myself and they help me with that. I like my caregiver, she is reliable and does everything that I need her to do.

Shirley W_12

I couldn't do anything because of my foot. She was very thorough.

Marg M

It gives me a chance to get out of the house. They are professional and kind.

Geneva F_1

They have helped me a great deal. They help me with things I can't do since I can't bend. They usually do what they say they are going to do.

Jim S_25

They just drive me to stores and appointments. They are honest and on time always.

Leola S

She helped clean the kitchen. She cleaned the living room. She was very thorough.

Debbie S_13

Having them in my home and helping me out has provided me with some sanity and some rest from caring for my mom 24/7. During COVID I have had two caregivers and they are very consistent and I can tell that they really care for my mom.

Charles E_7

They shave me and give me a hair cut. They take me doctor's appointments.

Brenda E_2

My mom has automatic pill dispensers and that's really the only thing they do. Overall, they are poor in communication between the office and caregivers. There have been so much turnover in caregivers that they do not train them well.

Provider Response

Mr. S_2

They are there when we need them and they are reliable. The nurse we have is excellent and I would definitely recommend them.

Anonymous_4441

They make my father take a bath. I already have recommended them. They test their employees for COVID.

Lee O_1

They have always taken care of me if I need them to stay late or do something extra. They are really professional, they contact you if someone is late or not coming.

Carol N_6

They have helped him with showers and they do what he asks. They also cook for him. I like that I can call them and they can arrange my schedule on short notice.

Diane P_20

As long as it's the same person coming every week, Lillie is okay with that. She couldn't care less either way if someone is there. She is only there 3 hours a week so there's not much more she could be doing.

Judy M_13

They sit with him and feed him. They keep him company. I like the workers.

William C_16

Someone is here with him so he is getting his shower and not harassing people. They provide care all of the time except when COVID happened.

Geraldine "Geri" S

They cleaned very well and did everything I asked. They did everything I needed very well.

Terra W_1

They have really helped change my mom's attitude about the care she is getting. She loves them. I love their personality. Calling them to get help is never a bother. They make us feel like family.

Chris W_1

We have had a lot of different caregivers so it's been crazy. We have had to train the caregivers a little on what we specifically need. I like that they are very accommodating with our schedule.

Cherie S_2

The people they provided were awesome. They worked so hard to get us coverage.

Wanda G_2