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Right at Home Genesee County

2240 E. Hill Road, Grand Blanc, MI 48439

(810) 255-9181

Verified Partner

4.7

(363 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021, 2024

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Reviews of Right at Home Genesee County in Grand Blanc, Michigan

4.7

(363 reviews)

    Top rated on Caring.com

    2020, 2021, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Esther W_3

    5

    September 25, 2024

    I am a current client of this provider

    I like that they come and help me with my personal care and take me to my doctors appointments. I like that they sent me good caregivers that are knowledgeable and provide a good service.

    James M_79

    5

    September 18, 2024

    I am a current client of this provider

    It has had a positive impact on the life of my loved one. I have only met two of the caregivers, one of them was every nice and helpful.

    Luke M_1

    5

    September 18, 2024

    I am a current client of this provider

    They do all the little things around the house that need to be done. They are very friendly.

    Sharon F_15

    4

    September 18, 2024

    I am a past client of this provider

    They helped with grocery shopping. Sometimes they were on their phone.

    Mary A_97

    5

    September 5, 2024

    I am a current client of this provider

    The caregiver is very important because Mary is almost 99 and she needs Lesley to do a lot of things for her. I was very impressed with the times they got back to me and answered all of my questions.

    Stephen F_4

    4

    September 5, 2024

    I am a current client of this provider

    They do a lot of things for me that I am not capable of doing. The management could communicate with me better. Sometimes they change hours and they seldom notify me.

    Anonymous_5873

    5

    August 19, 2024

    I am a current client of this provider

    She socializes with me. She helps me dress and shower. I get great care through Right at Home.

    Rita R_11

    4

    August 19, 2024

    I am a current client of this provider

    They have been very helpful, if I need someone in the spur of the moment they have been helpful at setting me with up with a caregiver. Some of the younger employees have a bunch of baggage.

    Anna S_6

    5

    August 19, 2024

    I am a current client of this provider

    Just to give me a break in caring for my mom. They are on top of things, like if I have a schedule change they are always right on it.

    David D_38

    5

    August 19, 2024

    I am a current client of this provider

    I can be rest assured when they are here. They always work with me.

    Rodney F_1

    5

    August 9, 2024

    I am a current client of this provider

    These services provide me with the care I need, making my life easier. I like this agency for keeping me informed.

    Paul Z_3

    4

    August 7, 2024

    I am a current client of this provider

    We have a certain person who helps me with my personal tasks. The other person just kind of stands around. I like that the hours are flexible and that you can trust them.

    Kevin A_7

    5

    August 5, 2024

    I am a current client of this provider

    She helps a lot with Kevin mainly. She helps with dishes. I have recommended them. I have told staff members of this elderly community that she should have Right at Home come to the veterans here.

    Dr. Eyassu H

    5

    July 24, 2024

    I am a current client of this provider

    The agency helps with the preparation of the food and clean the house. Right at Home does neat work and the caregiver comes in on-time.

    Howard P_8

    5

    July 24, 2024

    I am a current client of this provider

    The caregivers talk with him and try to encourage him. The caregivers are well-trained and friendly.

    Romano D

    5

    July 11, 2024

    I am a current client of this provider

    It's given us a break, so we can get out a little bit. They worked with us to facilitate having the same person three days each week.

    Terry W_11

    5

    July 11, 2024

    I am a current client of this provider

    They make breakfast for him. The people are nice.

    John R_63

    5

    July 11, 2024

    I am a past client of this provider

    They were very good. It gave me peace of mind when I left the house. They sent nice people.

    Douglas H_4

    5

    July 11, 2024

    I am a current client of this provider

    All of the care has been provided at home and helped me with my exercises and attitude. They are always on time and there when they are supposed to be.

    Elaine D_9

    5

    July 3, 2024

    I am a current client of this provider

    She helps me with memory skills and helps with house needs. I like my caregiver. She is helping with all kinds of care.

    Ronnie A_2

    5

    July 3, 2024

    I am a current client of this provider

    They help with laundry. They are prompt and helpful.

    Watson D

    5

    June 24, 2024

    I am a current client of this provider

    They come and make sure I bathe and protect me if i slip and fall in the bathroom. It has mostly been keeping me safe. I would recommend them.

    Anonymous_1719231912

    4

    June 24, 2024

    I am a current client of this provider

    I would like if they would try to hire more men. I like that have a two hour cancellation window.

    Norman G_4

    1

    June 11, 2024

    I am a current client of this provider

    They could hire certified nurses and train them well. They send incapable caregivers. They just sit around and talk.

    Kenneth "Ken" R

    5

    May 20, 2024

    I am a current client of this provider

    The agency helps my father with everything. He can't do anything without somebody. Both of his arms are broken. At least for my situation right now, my dad's in very critical condition. He spent all this year so far at the hospital because he had a really bad fall. I was worried how the agency would be able to help my dad because he was severely injured but the agency has done a really good job at training its people and is very accommodating. The caregiver Damon actually is able to be his friend as well.

    Lynne C_3

    5

    May 6, 2024

    I am a current client of this provider

    They're very professional and thorough. They address your concerns.

    Benny S

    5

    May 6, 2024

    I am a current client of this provider

    They come out and do a very good job. Right at Home calls ahead of time to provide a replacement. The service is very great.

    Claude K_1

    5

    April 25, 2024

    I am a current client of this provider

    They are there as back up. They are always there when I need something.

    Julie S_24

    5

    April 23, 2024

    I am a past client of this provider

    They have had good aides who did a good job with my godmother. I like that they are easy to work with, and the aides are good.

    Michael M_92

    4

    April 17, 2024

    I am a current client of this provider

    I like that they give my wife more time to relax and recoup. I'd like more time.

    Russell A_2

    5

    April 17, 2024

    I am a current client of this provider

    It gives me a break when they come to care for him. I like that they are very prompt.

    Gary A_7

    5

    April 11, 2024

    I am a current client of this provider

    They are willing to work. It is helpful because they are here. I am in wheelchair. They are caring.

    Fredrick S_2

    5

    April 3, 2024

    I am a current client of this provider

    He likes consistency, and sometimes we can't get that. It is very helpful to me to have a flexible schedule. My dad gets 13 hours of care, and the company is easy to work with.

    Shirley P_15

    5

    April 3, 2024

    I am a current client of this provider

    They have helped me the most by keeping my house clean. They are on the ball, and they do what they promise.

    Anonymous_1712143484

    4

    April 3, 2024

    I am a current client of this provider

    I like that it is right here in my home and I don't have to leave the house. I like the agency because they provide friendly and nice caregivers.

    Karen P_21

    5

    March 26, 2024

    I am a current client of this provider

    She has given me a little more confidence. I like that they are always on time and if they couldn't be they would let me know.

    Provider Response

    Thank you for the wonderful review. We're so happy you are satisfied with our services.

    Dallas F

    5

    March 12, 2024

    I am a current client of this provider

    They have been able to give me time to complete tasks outside of the home. I like how they are responsive, helpful, and friendly. The caregivers have been on time and friendly.

    Joy B_9

    5

    March 12, 2024

    I am a current client of this provider

    She comes to me and she helps me with whatever I need and it is wonderful. They are contentious and helpful.

    Anonymous_1710252163

    5

    March 12, 2024

    I am a past client of this provider

    The caregivers that they had were kind. They are short-staffed a lot.

    Logan W

    5

    March 12, 2024

    I am a current client of this provider

    They bathe and clean his area. I like the individual that comes to the home.

    Danny S_6

    4

    March 7, 2024

    I am a current client of this provider

    The agency needs to send the same person out because it would be more helpful.

    Karen H_25

    4

    March 5, 2024

    I am a current client of this provider

    They spend most of their time playing cards or something with Danny when there are other things to be done. They do stay there with him and it gives me time to do things for myself, but I have to give him showers and feed him myself when they could be doing that. They can't fill all of the hours Danny gets so I am looking for another company to fill what they can't.

    JoAnn L_1

    4

    February 15, 2024

    I am a current client of this provider

    I appreciate the companionship for her. The caregiver do day to day household chores and help with showering. I would like them to have more training for their caregivers.

    Robert S_103

    4

    February 15, 2024

    I am a past client of this provider

    The provider helped us out because they kept him company, bathed him and shaved him. He took care of him very, very well. They did a great job. I liked this agency because they tended to him. When he had issues, they were there.

    Frederick W_1

    5

    February 15, 2024

    I am a current client of this provider

    The nurse comes and helps and are actually very helpful in bathing him that we cannot do. They do a great job taking care of my dad.

    Emerson B

    5

    February 7, 2024

    I am a current client of this provider

    It works out fine because they take care of different issues. The agency has helped me out the most by just keeping up with my housework. I like this agency because they show consistency.

    Neva K_1

    5

    February 7, 2024

    I am a current client of this provider

    Everybody that came into the house was very polite. I like them because they are friendly and the people that work there are very courteous.

    Audrey A

    4

    February 7, 2024

    I am a current client of this provider

    I would like it if they could send the same person, that way I don't have to retrain. They have been responsive, and people have been available.

    Gary M_18

    5

    February 7, 2024

    I am a current client of this provider

    The caregivers help me with bathing. They dress my wounds. I like that they take care of all of my needs.

    Ronald S_21

    5

    February 5, 2024

    I am a current client of this provider

    They have helped the most with strengthening. They keep in contact with me and everyone has been amazing.

    Dennis V_3

    5

    January 19, 2024

    I am a current client of this provider

    They send out friendly caregivers who seem trustworthy. They have met every need that I have so far and if I have to cancel at the last minute they accommodate that. They take good care of me.

    Cherie B_2

    5

    January 19, 2024

    I am a current client of this provider

    They have helped the most by picking up things. I would recommend them because I love my girl on Tuesday.

    Maria R_16

    5

    January 4, 2024

    I am a current client of this provider

    They help her with showering. I like that everyone has been very professional and caring. I feel like it is a good blend of professionalism and humanity.

    Judith H_10

    5

    January 4, 2024

    I am a current client of this provider

    She helps me with everything like breakfast, laundry, and bathing. There isn't anything that they could do better. I like everything about them, and I like my aide.

    Mary K_54

    5

    December 20, 2023

    I am a current client of this provider

    Just doing what they are saying what they will do. They do what they say they are going to do, the people coming in are very good and know what they are doing.

    Dr. D_1

    5

    December 18, 2023

    I am a current client of this provider

    The service is great! They pick up things for me if I need it. They are very friendly and helpful.

    Jerry V_3

    5

    December 5, 2023

    I am a current client of this provider

    They give me a break and I feel secure when he is in their hands. I like how good they are with Jerry. He likes them.

    Theates M_2

    5

    November 17, 2023

    I am a current client of this provider

    They are very timely and efficient. I love the quality of care and service that I get.

    Diane L_15

    5

    November 17, 2023

    I am a current client of this provider

    They keep my mom entertained. They have taken good care of my mom.

    Emery W

    4

    November 10, 2023

    I am a current client of this provider

    They do not have to do anything to make my life easier. I would recommend them because they are honest.

    Claudia F

    5

    November 10, 2023

    I am a current client of this provider

    It has been a big help. They are here 8 hours a day and it is pretty good for them to work on the things they need. They have just been very good; they get everything covered and are good people.

    Anonymous_7658

    5

    November 3, 2023

    I am a current client of this provider

    She is my shower girl and I get two showers a week, she does a very good job. The girl I have is excellent.

    Floyd J

    5

    November 3, 2023

    I am a past client of this provider

    My husband was not open to this happening, but I needed to be able to get out of the house. He was not capable of going anywhere. The caregivers were so lovely to deal with. They did as I had asked. The people are very nice. I never had an issue with them.

    RobertB_1

    5

    October 23, 2023

    I am a current client of this provider

    He feels like he gets good company along with good services, so that is very important to him. My dad is very happy with the help he has been receiving.

    Adrian M

    5

    October 17, 2023

    I am a current client of this provider

    They help on ensuring that he has food. It helps take the worry off of my shoulders. They constantly communicate when there are any issues. They give feedback to the caregiver.

    William “Bill” M

    5

    October 12, 2023

    I am a current client of this provider

    We only get them once every two weeks to shower him and socialize for a little afterward. The person we have is very nice, careful, prompt and patient.

    Barbara R_54

    5

    October 4, 2023

    I am a current client of this provider

    They do my chores for me. The ladies they sent to me have done a great job meeting my needs.

    Frank H_18

    5

    September 25, 2023

    I am a current client of this provider

    We can use all the help we can get, so it definitely helps. However, we didn't have a consistent caregiver because they had issues with staffing. They have some nice staff.

    Calvin T_1

    5

    September 8, 2023

    I am a current client of this provider

    They're good. They come and help me with things like making sure the house is clean. They're doing a good job.

    Laura K_13

    4

    September 6, 2023

    I am a current client of this provider

    I'd like longer appointment times and prices that are more in line with other agencies. I've already recommended them. I like that they make every effort to make sure that appointments are kept in a timely manner.

    Charles A_13

    5

    September 6, 2023

    I am a current client of this provider

    They give me rides to medical appointments, and they are nice about it. I call, and they take care of what I want.

    Carolyn Z_1

    5

    August 26, 2023

    I am a current client of this provider

    I've got Parkinson's and got back from rehab last night, and I know I'll be taken care of really well. The people always try to respond quickly to your needs.

    Theodore J

    5

    August 24, 2023

    I am a current client of this provider

    They do their duty, and we appreciate their services. They seem to be truthful and prompt.

    Larry H_21

    5

    August 16, 2023

    I am a current client of this provider

    They did some cleaning I couldn't do. They're willing to work whenever they come here.

    Patricia D_32

    5

    August 3, 2023

    I am a current client of this provider

    She's prompt and timely. She follows mom and helps her. I liked the gal that was coming. She took good care of mom.

    Anonymous_4643

    5

    July 24, 2023

    I am a current client of this provider

    They are doing really good. They help me do my work around here, otherwise I could never do it. I like that they are very nice and they do their job.

    Danny L_1

    5

    July 12, 2023

    I am a current client of this provider

    The services are impactful because I do not have to leave to see my brother as often. I like Right at Home because they have good staff.

    Nancy J_12

    5

    July 6, 2023

    I am a current client of this provider

    I am bed bound so we have to do Peri-care and clean the bedpan. I like when they send me the same girl more than one time.

    Theotis R

    5

    June 27, 2023

    I am a current client of this provider

    They do a lot of training on different things, which is very helpful. They had great people who were easy to talk to and work with as they were helpful.

    Dannie F

    5

    June 9, 2023

    I am a current client of this provider

    Even if I tell her she can go she stays a little longer to make suer that things are done properly. I have a really good caregiver.

    James O_3

    3

    June 9, 2023

    I am a current client of this provider

    They could do more cleaning. Right now things aren't good. The last couple of weeks we needed a sub and they kept canceling. They were supposed to be here for the past three days, but they canceled and are getting in the way of our plans.

    Isiah T

    4

    June 9, 2023

    I am a current client of this provider

    They come and help him do laundry and clean the bathroom. Some of the caregivers that were not a good fit. I like that the staff are nice and friendly.

    Raquel L

    5

    May 24, 2023

    I am a current client of this provider

    My mom absolutely is able to remain in her home because of them. I like that they communicate well and it is easy to get a hold of the caseworker.

    James "Jim" G_1

    5

    May 3, 2023

    I am a current client of this provider

    They help him out because he just doesn't know what to do. I am not able to do it. I like that they have great staff and they are very caring.

    Alton F_1

    5

    May 3, 2023

    I am a current client of this provider

    I am home alone and no one comes over. This gets me out of my cocoon. I have two different caregivers, but one is great.

    Stephanie D_5

    5

    April 24, 2023

    I am a current client of this provider

    I don't have to worry about doing those dishes or the vacuuming I can't do. I can think about doing something else. When she leaves, my house looks nice and that means a lot to me. I like the way they matched their workers with their clients. I feel like it was a good match.

    Theresa B_16

    5

    April 6, 2023

    I am a current client of this provider

    The caregivers have helped the client the most by being very nice and compassionate. I like the personal service.

    David T_21

    5

    March 3, 2023

    I am a current client of this provider

    Right at Home has made my experience positive by providing me with a good caregiver. I like Right at Home because they provide good services.

    Charles M_19

    5

    February 16, 2023

    I am a current client of this provider

    They are helpful for me because they give me a chance to go to the doctor. They have been a blessing for us both. I like that they are always on time and flexible with us.

    Kathy O_8

    5

    January 20, 2023

    I am a current client of this provider

    They help him get his food and make sure he's clean. The people we have do their job and do everything I ask for.

    Mary Y_4

    5

    January 18, 2023

    I am a current client of this provider

    The care helps me tremendously. I need the services that they provide and it makes a difference in my life. I like that they have good employees and are on the ball with everything.

    Anonymous_2432

    5

    December 21, 2022

    I am a current client of this provider

    It gives me a break. When I leave, the chores get done. I am grateful I can get respite. They are on time and hardly ever late. They even call when they are going to be late. They are a great help with mom.

    Karen L_37

    5

    December 21, 2022

    I am a current client of this provider

    It has really helped out. They cooperate. They are easy to work with.

    Risa H

    1

    November 12, 2022

    I am a current client of this provider

    They are doing what they are supposed to be doing. I would like them to send me someone who is more efficient and who cares about their job. I would like the aides to do more than they do right now.

    Provider Response

    Our Clients and their care mean a lot to Right at Home and we appreciate you taking the time to leave a review. Please reach out to the office to discuss your concerns so Right at Home and your Care Coordinator can make improvements. Our goal is to always provide the best fit and provide the best care possible. Our office is available 24 hr./7days a week.

    Lindy N

    5

    November 11, 2022

    I am a current client of this provider

    They are reliable, so I know there is always going to be someone there. They are very reliable.

    Ricky C_2

    5

    November 7, 2022

    I am a current client of this provider

    They have been able to get him up in the morning and clean him. They do everything I ask them to do. We like our caregiver.

    Jack S_17

    5

    November 7, 2022

    I am a current client of this provider

    They made sure that somebody was coming if there was a cancellation. I was very impressed with the girls.

    David M_38

    5

    October 25, 2022

    I am a current client of this provider

    They provided us with a wonderful caregiver named Angela and she makes our life easier. She is very professional and cares about what she is doing. She has a positive attitude. The care is great depending on the aide you received.

    Steven H

    5

    October 6, 2022

    I am a current client of this provider

    They provided the consistent caregiver. I like that our caregiver is dependable.

    Dennis H_7

    5

    October 6, 2022

    I am a current client of this provider

    They have helped me out tremendously. They help me with my showers. They treat me good, and I have not had anyone bad. The caregivers are good.

    Mary C

    5

    October 6, 2022

    I am a current client of this provider

    I work full time so I'm satisfied that someone is here with Mom. She knows her likes and dislikes. They're efficient and consistent.

    J D

    5

    October 5, 2022

    I am a current client of this provider

    They have helped the most by helping me with my needs at home. I depend on them to show up and they do a good job when they do show up.

    James L_34

    5

    September 1, 2022

    I am a current client of this provider

    They made things positive through the help they provide when they are here at the home. I like their consistency.

    Lanny O

    5

    July 21, 2022

    I am a current client of this provider

    By coming and doing their job; it makes my life easier. I just like them; they do their jobs real good.

    Robert D_9

    5

    July 7, 2022

    I am a current client of this provider

    They have provided prompt caregivers. They are prompt and seem to be pretty good at what they do.

    John S_2

    5

    July 7, 2022

    I am a current client of this provider

    They have provided a caregiver during the times that I cannot do it. I like the caregiver that my father currently has. I like her attentiveness to taking care of him.

    Joyce D

    5

    July 7, 2022

    I am a current client of this provider

    I have been able to have the same caregiver which makes things go smoothly. I like how they have been very responsive to my concerns.

    Naomi Willis

    5

    June 24, 2022

    I am a current client of this provider

    I am well pleased with the care and service that Right At Home has provided my father with for the past 7 years. The care providers are efficient, compassionate & hospitable. The staff is prompt & professional with any requests or changes I have need of. Thank You Right At Home.

    Victor C_1

    5

    June 8, 2022

    I am a current client of this provider

    They show up on time, they are not late. One thing I would tell a friend is that we have a really good team.

    Janice R_6

    5

    June 8, 2022

    I am a current client of this provider

    They provide plenty of attention. The agency is responsible.

    Catherine A_6

    5

    June 8, 2022

    I am a current client of this provider

    The caregiver comes in and does her job well. The girl that comes here is good and I like the way they handle their business.

    Joseph A_9

    5

    June 3, 2022

    I am a current client of this provider

    Right at Home has made my experience positive by providing care and companionship consistently for the client. I like Right at Home because they're consistent.

    Ed M_4

    4

    June 3, 2022

    I am a current client of this provider

    It definitely helps. The caregivers are supposed to be with him when he gets up and walks. It hasn't been a problem lately, but there has been too much substitution of people. There is too much turnover. We saw new people a lot. This has gotten better though.

    Donald W_15

    5

    May 4, 2022

    I am a current client of this provider

    They come on time and they check in and out. They have a good system going. They really seem to care.

    Dana B_6

    5

    April 27, 2022

    I am a current client of this provider

    They allow me to do life. Once they figure out who the regular caregivers are, I get to keep them.

    Kenneth S_3

    5

    April 12, 2022

    I am a current client of this provider

    She helps with all the things he cannot do like fix lunches and get medicine. I like that they check on us and send a nurse to check on how my husband's doing.

    Jerry V

    5

    April 12, 2022

    I am a current client of this provider

    They take the pressure off of us as a family to be there all the time. We can have some time for us. They come on time and show courtesy.

    Cindi O

    5

    April 5, 2022

    I am a current client of this provider

    Right at Home has made my experience positive by being prompt to inform me of any changes in the schedule and by listening to me when I make any suggestions. I like Right at Home because they've provided us with quality caregivers and they're prompt to respond to any issues that we have.

    Lee G_5

    5

    April 5, 2022

    I am a current client of this provider

    They have taken the stress of me while I am at work knowing my mom is in good hands. The aides are on time.

    Sharon M_15

    4

    March 23, 2022

    I am a current client of this provider

    Ronald wont let the caregiver do much. They take him to doctor, grocery store, and barber. The caregiver does the best he can.

    Reginald R

    4

    February 11, 2022

    I am a current client of this provider

    They are there to assist her. The workers tend to come at different hours.

    Stuart C

    4

    February 11, 2022

    I am a current client of this provider

    I have difficulty with arthritis and it's hard for me to get down on the floor to do some cleaning so I appreciate it when they can do that. I like their dependability.

    Ione C

    5

    February 4, 2022

    I am a current client of this provider

    They started out and I really needed them because I was weak. They do all the work for me. The girls are very nice and considerate. They do anything that I want.

    Camellia B

    5

    January 26, 2022

    I am a current client of this provider

    They took the load off and the girl that comes is so helpful. I love everything that they have saved my life.

    Angela B_2

    5

    January 26, 2022

    I am a past client of this provider

    I think it made a positive impact. He enjoyed having someone come out to keep him company and cook for him. I like that they came out every day they said they would. If they couldn't, they sent substitutions. They did everything I expected while they were there.

    Doris M

    5

    January 11, 2022

    I am a past client of this provider

    They are excellent and the caregivers and my mother get along so well. They provide me with what I need and take care of my needs.

    Cary T

    5

    January 11, 2022

    I am a current client of this provider

    They are here and make sure I take my meds. The aides are fine.

    Donald H_12

    4

    January 5, 2022

    I am a current client of this provider

    She is always on time and helpful. She is here when she is supposed to be here, but they are expensive.

    Carol M_38

    4

    January 5, 2022

    I am a current client of this provider

    My caregiver has a lot of information on how to care for myself and get better. I have just had the one caregiver, so I can't speak for the entire company, but I like that if something happens and my caregiver can't come, they call right away and get me somebody else.

    Rhetta H_1

    5

    December 8, 2021

    I am a current client of this provider

    He needs that level of support, they do a lot of things from companionship to light housekeeping. You can call them at anytime on any day, they are very responsive.

    John S_85

    5

    December 3, 2021

    I am a current client of this provider

    They've been excellent. Every association we've had with them so far is fantastic. I like that they've given me good pointers and been fabulous with scheduling changes.

    Emery P

    5

    November 19, 2021

    I am a current client of this provider

    Most of the time, they show up and do what they need to. We like the aides a lot. We like the communication, although it has slacked off recently.

    Roger M_3

    4

    November 15, 2021

    I am a current client of this provider

    The people that work with me are excellent. I want everyone to get vaccinated against COVID-19.

    Anonymous_5363

    2

    November 12, 2021

    I am a current client of this provider

    They should not be using their phones while taking care of the client. I would like them to have trained people. I would come home and they didn't fit my dad's needs at all.

    Provider Response

    Anonymous, Please reach out to Right At Home, our office is available 24 hr./7days a week. Our caregivers should only be using their phones for emergencies. We apologize for that happening. Our goal is for dad to have the best care possible and have a caregiver that can meet his needs and be a great fit. Please accept our apologies and know that we would love to find the best fit for your dad. Thank you for taking the time to leave a review.

    Autrey M

    5

    October 21, 2021

    I am a current client of this provider

    They help me with my meals and dressing me. They are great! They seem to be pretty good, they are the only ones that I have had.

    David W_2

    5

    October 21, 2021

    I am a current client of this provider

    I can leave the house when the caregivers are here. They are efficient.

    Opheila W

    5

    October 21, 2021

    I am a current client of this provider

    It makes his life easier, they are there to help him. They keep you aware of what the nurses are doing like if they're going out of town.

    Samuel Y

    5

    October 7, 2021

    I am a current client of this provider

    It is nice to know that somebody will come and get my husband a shower. It is very helpful. Our aid is very friendly and gets my husband to take a shower, brush his teeth, go for walks.

    Sidney H_1

    5

    October 5, 2021

    I am a current client of this provider

    It allows me to go shopping or else I would be there 24 hours. They are able to provide in my very rural location to come.

    Lawrence C_5

    5

    October 5, 2021

    I am a current client of this provider

    The agency sent Olivia who was very interactive with my 93-year-old dad who was very compassionate towards him I like the caregiver who was fantastic and convenient and it's a wonderful experience.

    Donald W_11

    5

    September 29, 2021

    I am a current client of this provider

    They work out well. They help me with whatever I need. They are prompt and always on time.

    Clayton P

    3

    September 28, 2021

    I am a current client of this provider

    Listen to my concerns and do something about them. They do not listen to me about the caregiver.

    Ronald B_11

    4

    September 23, 2021

    I am a current client of this provider

    They are doing just fine. They are sweet people.

    Sondra D_1

    5

    September 15, 2021

    I am a current client of this provider

    When I leave home for work, I know I don't have to worry about the care. The caregivers come in and do everything they should, they make the breakfast, do the laundry, and clean the house.

    Michael R_16

    4

    September 3, 2021

    I am a current client of this provider

    It allows me to have some freedom. I am able to get out and do grocery shopping without having to take him. I am also able to be able to run. They usually schedule someone if my regular person can't come. I would like them to improve by having more specialize care since my husband has a lot of needs that they can't meet.

    Anonymous_5229

    5

    September 3, 2021

    I am a current client of this provider

    It gives me extra time to do things I wasn't able to do both inside and outside the house. The workers are dependable, professional, and work hard.

    Darryl L

    4

    August 5, 2021

    I am a current client of this provider

    It's going to be hard for her to continue services because of the increase in costs. We've had some issues with them but we're working through them.

    James "

    5

    August 4, 2021

    I am a past client of this provider

    They took care of my mother, so I didn't have to worry while I was away. I appreciate how they cared for their client.

    Veronica K

    5

    August 4, 2021

    I am a past client of this provider

    She was great and we had no problems. The caregiver met her at the wedding and got her food.

    Gary M_15

    5

    July 28, 2021

    I am a current client of this provider

    They make the beds and take out the garbage. I would like them to know what to do after a couple times here.

    Andrea E_1

    5

    July 21, 2021

    I am a current client of this provider

    They send quality people. They have also been able to come last minute. All the people have been very trustworthy.

    LaDonna W

    5

    July 21, 2021

    I am a current client of this provider

    Dad can't walk and the caregivers help him move around. They're prompt and they work with us to find a good caregiver for dad.

    Alberto G

    5

    July 8, 2021

    I am a current client of this provider

    She bathes my father and that help me out a lot. I am very impressed with the nurse that comes out. She takes good care of my father. If anyone needs care, I would definitely recommend them to somebody else.

    Deborah K_8

    5

    July 8, 2021

    I am a current client of this provider

    They take over once a week, which gives me a day off. They're dependable. The staff they send out are kind to the helpful to the elderly and correctly towards my mother.

    Susan B_43

    5

    July 8, 2021

    I am a current client of this provider

    It keeps me out of a nursing home. They are reliable. They have confident and friendly staff.

    Harriet K

    4

    June 21, 2021

    I am a current client of this provider

    They have helped me with daily household tasks. They needed a little more training.

    Gary "Grace" A

    4

    June 10, 2021

    I am a current client of this provider

    They assist me with whatever I need done around the house. They are really friendly and attentive to me.

    Rhetta H

    5

    June 10, 2021

    I am a current client of this provider

    You can tell it is more than just a job to them. The aides they have really care about my aunt. They are very responsive. They do what we ask them to do.

    Denise S_12

    5

    June 9, 2021

    I am a current client of this provider

    My mom thinks that she doesn't need help so she gives the caregivers a hard time. The help is good when she allows them to help. They are very efficient in letting me know the schedule and letting me know if anyone is not available for a specific day. They also do a good job to find a substitute. It is very important that someone is there everyday.

    Annie E_1

    5

    May 25, 2021

    I am a past client of this provider

    They were nice to me. The therapist would help with my boot and my walker because I hurt my ankle. They were okay but they didn't last long. They took my blood pressure and I liked my therapist.

    Ann S_2

    3

    May 20, 2021

    I am a current client of this provider

    The agency can have better communication. I would like to see the consistency improved.

    Phyllis C_10

    5

    May 7, 2021

    I am a current client of this provider

    I need them to help me get things done. Everyone is very friendly and thorough and they know their job.

    Douglas D_5

    5

    May 7, 2021

    I am a current client of this provider

    They have helped Douglas the most by interacting with him. I would tell a friend that they are very helpful with situations concerning caregivers.

    Sid J

    5

    April 22, 2021

    I am a current client of this provider

    They provide companionship. They help her to the toilet. They communicate with us. They really care.

    Andrew "Andy" R

    5

    April 22, 2021

    I am a current client of this provider

    They are always on time and they give good care to my dad. I like the friendliness.

    Anonymous_4717

    5

    April 6, 2021

    I am a current client of this provider

    They have provided competent and compassionate care to my mother when the rest of us couldn't. Their employees are reliable. They are very reachable.

    Anonymous_4709

    5

    April 6, 2021

    I am a current client of this provider

    They are helpful by sending people that I need to help my husband. I like that they have provided me with good caregivers.

    Wayne W_7

    5

    March 23, 2021

    I am a current client of this provider

    They give me a break. I like that they are consistent.

    Selim U

    5

    March 17, 2021

    I am a current client of this provider

    They give a bath and change the sheets. I like the availability they provide.

    Shirley K_9

    5

    March 16, 2021

    I am a past client of this provider

    The services made it so I didn't have to be there around the clock. My mother enjoyed the company and they were very professional.

    Anonymous_1453

    5

    March 11, 2021

    I am a current client of this provider

    I have had them for a long time. I will continue to use her. My caregiver, Sylvia does a wonderful job cleaning my house and taking care of me.

    Patricia W_21

    5

    March 9, 2021

    I am a current client of this provider

    The caregivers help us out a lot. They help with the client's needs and the household chores. If the caregiver can't come they always find someone to fill in.

    Patricia “Pat” K

    4

    March 3, 2021

    I am a current client of this provider

    It certainly makes things easier. I am unable to shower by myself and they help me with that. I like my caregiver, she is reliable and does everything that I need her to do.

    Shirley W_12

    5

    March 3, 2021

    I am a past client of this provider

    I couldn't do anything because of my foot. She was very thorough.

    Marg M

    5

    February 23, 2021

    I am a current client of this provider

    It gives me a chance to get out of the house. They are professional and kind.

    Geneva F_1

    5

    February 19, 2021

    I am a current client of this provider

    They have helped me a great deal. They help me with things I can't do since I can't bend. They usually do what they say they are going to do.

    Jim S_25

    4

    February 18, 2021

    I am a past client of this provider

    They just drive me to stores and appointments. They are honest and on time always.

    Leola S

    5

    February 4, 2021

    I am a past client of this provider

    She helped clean the kitchen. She cleaned the living room. She was very thorough.

    Debbie S_13

    5

    February 4, 2021

    I am a current client of this provider

    Having them in my home and helping me out has provided me with some sanity and some rest from caring for my mom 24/7. During COVID I have had two caregivers and they are very consistent and I can tell that they really care for my mom.

    Charles E_7

    5

    February 4, 2021

    I am a current client of this provider

    They shave me and give me a hair cut. They take me doctor's appointments.

    Brenda E_2

    2

    February 4, 2021

    I am a current client of this provider

    My mom has automatic pill dispensers and that's really the only thing they do. Overall, they are poor in communication between the office and caregivers. There have been so much turnover in caregivers that they do not train them well.

    Provider Response

    Brenda, Right At Home apologizes for any communication that was not done between the office and caregivers. We are always looking to improve our practices and have some great training classes for all caregivers. Please reach out to the office to discuss your concerns so Right at Home and the Service Coordinator can make improvements. Our office is available 24 hr./7days week. Our goal is to maintain the best quality of care. We appreciate that you took the time to leave a review.

    Mr. S_2

    5

    February 3, 2021

    I am a current client of this provider

    They are there when we need them and they are reliable. The nurse we have is excellent and I would definitely recommend them.

    Anonymous_4441

    5

    January 26, 2021

    I am a current client of this provider

    They make my father take a bath. I already have recommended them. They test their employees for COVID.

    Lee O_1

    5

    January 20, 2021

    I am a current client of this provider

    They have always taken care of me if I need them to stay late or do something extra. They are really professional, they contact you if someone is late or not coming.

    Carol N_6

    4

    January 19, 2021

    I am a current client of this provider

    They have helped him with showers and they do what he asks. They also cook for him. I like that I can call them and they can arrange my schedule on short notice.

    Diane P_20

    3

    January 14, 2021

    I am a current client of this provider

    As long as it's the same person coming every week, Lillie is okay with that. She couldn't care less either way if someone is there. She is only there 3 hours a week so there's not much more she could be doing.

    Judy M_13

    5

    January 6, 2021

    I am a current client of this provider

    They sit with him and feed him. They keep him company. I like the workers.

    William C_16

    5

    December 16, 2020

    I am a current client of this provider

    Someone is here with him so he is getting his shower and not harassing people. They provide care all of the time except when COVID happened.

    Geraldine "Geri" S

    5

    December 8, 2020

    I am a past client of this provider

    They cleaned very well and did everything I asked. They did everything I needed very well.

    Terra W_1

    5

    December 4, 2020

    I am a current client of this provider

    They have really helped change my mom's attitude about the care she is getting. She loves them. I love their personality. Calling them to get help is never a bother. They make us feel like family.

    Chris W_1

    5

    December 4, 2020

    I am a current client of this provider

    We have had a lot of different caregivers so it's been crazy. We have had to train the caregivers a little on what we specifically need. I like that they are very accommodating with our schedule.

    Cherie S_2

    5

    November 21, 2020

    I am a past client of this provider

    The people they provided were awesome. They worked so hard to get us coverage.

    Wanda G_2

    5

    November 6, 2020

    I am a current client of this provider

    She takes care of me. She fixes my meals and they keep things looking good. I have good people who come and take care of me. I really like Lily who helps me.

    Bessie H

    5

    October 29, 2020

    I am a current client of this provider

    My caregiver cleans my floor, washes dishes, and folds my clothes. The one thing they always have is good people that stay in contact.

    JRjr

    5

    October 28, 2020

    I am a past client of this provider

    The staff and caregivers from Right At Home provided excellent support to our family when our father required assistance. All RAH team members were unfailingly professional, punctual and courteous throughout. The assistance was tremendously helpful to our family

    Gary H_13

    5

    October 27, 2020

    I am a past client of this provider

    I was very pleased. He was always very content and happy when I'd come home. He'd always tell them to come back. I really liked them. They were always on time. I would recommend them to anyone. I was so lucky to find you guys.

    Elizabeth C_20

    5

    October 27, 2020

    I am a current client of this provider

    The caregivers keep an eye on him to keep him safe while we get some rest. This agency communicates well. They also have amazing caregivers.

    Robert H_50

    5

    October 9, 2020

    I am a current client of this provider

    The caregivers drive me around, help me with my medications, and laugh at my jokes. I like that Right at Home has very confident and empathetic staff, they have good cooks, and they get along with my dogs.

    Janice B_11

    5

    October 9, 2020

    I am a current client of this provider

    Right at Home makes my life better; even though I still have pain in some parts of my body. I like that the caregivers at Right at Home are good and come when they are supposed to. They do what I want them to do.

    Leithauser

    5

    September 28, 2020

    I am a current client of this provider

    Right at Home is a wonderful company to work with. The office staff is friendly and helpful. The caregivers are attentive, responsible and friendly. We use the service for our 95 year old Father. They come at 10pm to 6 am to be with our Dad while the daughter staying with Dad can get a good night sleep.

    Celeste

    4

    September 28, 2020

    I am a past client of this provider

    Before my mother needed hospice, we used Right at Home to supplement my mother’s care. Right at Home was a Godsend. Sometimes I didn’t give them much notice, but they would always try to schedule our favorite caregivers. I gave them four stars only because some of the caregivers were spectacular (self directed, helpful regarding house cleaning, helpful with preparing food, good conversationalists) while some seemed unsure of how to pass the time. However, they were always trustworthy and kind to my parents.

    Sibling care

    5

    September 27, 2020

    Other

    The service sits down with you and reviews what your needs are and how best to fulfill them. If you are specific they try very hard to provide specific help. That might mean the person that is best suited to the client, suggestions for what the client might be best served by. They are friendly and professional. They provide personal reviews on a notebook of each weeks events and details of the visit to the client, providing needed insight to the care and changing to provide better/more or less care. I was notified of any schedule or personnel changes and they were there when scheduled to be.

    D White-Korth

    5

    September 17, 2020

    I am a past client of this provider

    Started with overnight care then expanded to days and they made sure my Mother had the caregivers she needed. I found the office staff great to work with and very caring. The caregivers arrived on time for their shifts and understood my Mother’s special needs as an Alzheimer’s patient.

    Susan

    5

    July 15, 2020

    I am a current client of this provider

    I have hired Right at Home for my husband. They help with bathing and getting to appointments. The caregiver is very nice. We have only worked with one of the caregivers who is a man, and I like that. My husband needs physical help, and a man is stronger. I can call them anytime. If I need less time or more time they're really flexible.

    Michael P

    5

    March 23, 2020

    I am a past client of this provider

    It got me out of the house for a while. It got me a couple of hours. They did take care of my mom and there were ups and downs, but mainly they were reliable.

    Byron R

    5

    March 5, 2020

    I am a current client of this provider

    They are very helping in supporting the client and doing what we need. They are very flexible with the care.

    Anonymous_3430

    5

    March 5, 2020

    I am a past client of this provider

    She helped me run errands and do housework. She was a very good companion. Beth was very good to me. She and I got along very well.

    Jimmy H

    5

    March 5, 2020

    I am a current client of this provider

    It helps him a lot. The people who come by are really great at providing care for him.

    Liz P_1

    5

    February 28, 2020

    I am a current client of this provider

    It eases my mind about his condition. They are punctual and arrive and ask questions when they are here.

    Deanna K

    4

    February 25, 2020

    I am a current client of this provider

    Some had to be here during the daytime, and they were blended in with everything. I like how they were very good about emailing me invoices and my mom's schedule so I could know caregivers. They were friendly and notified me right away if caregivers could not come in on time. I felt like they respected me because they let me know things.

    Leslee J

    5

    February 19, 2020

    I am a current client of this provider

    It gets my dad out of the house and I can get things done. I like that they have good care.

    Emily T_2

    5

    February 19, 2020

    I am a current client of this provider

    I live 90 miles away, and my grandfather really needs someone to take care of him. I feel a lot better with them there. They are genuine people and caring. They do what they are supposed to do.

    Latrice S

    5

    February 7, 2020

    I am a current client of this provider

    It's positive because my dad enjoys the caregiver coming by two days a week, and he looks forward to it. When she can't come, she will reschedule. He is really pleased, so I am pleased, too. I like how they are there for you. If anything comes up and the caregiver can't make it, they call me up and see if they can send someone else. Our caregiver has been really great.

    Charles P_3

    4

    January 22, 2020

    I am a current client of this provider

    The impact has been decent. You can't overcome my personality. I don't talk to people, but I do like that they send a consistent caregiver. They're reliable.

    Joseph T

    5

    January 18, 2020

    I am a current client of this provider

    It depends on the amount of time the person they have provided us with can be here. The rules are she can't be here if he isn't here. I lose time here in the house when she takes him to the appointments. When she is here, it's excellent. They are very easy to work with. The person they provide us with is excellent. I have only had a few problems when I needed to contact them to change a schedule or have different people come in when they couldn't be here.

    Jim S_10

    5

    January 10, 2020

    I am a current client of this provider

    It takes a lot of work off of me, that's for sure. The lady is really cheerful, and I like her.

    Ed J

    5

    December 19, 2019

    I am a current client of this provider

    They help the most by doing the things that I can no longer do such as getting the meals and light house work. I am getting my needs met, and I like my aide that they found me. They are most likely the best one that they have.

    James C_11

    5

    December 19, 2019

    I am a current client of this provider

    They are here and do whatever he needs, which is very helpful. They started coming and helping out.

    Delmer "Ray" C

    5

    December 13, 2019

    I am a current client of this provider

    I could not function without them. I like the care, and they are always there.

    Bill B_11

    5

    December 9, 2019

    I am a past client of this provider

    They had someone checking on him, and that was helpful since I am out of state, and he was by himself. The caregivers were prompt, and they had good, quality caregivers that came.

    Gerald "Jerry" B_1

    5

    November 20, 2019

    I am a current client of this provider

    They have helped me the most by being here and taking care of me the way she does. The caregiver also does my laundry. They treat me well, and I have good caregiver.

    BWright

    5

    November 13, 2019

    I am a current client of this provider

    For the safety of our Mom, and for our peace of mind, we contacted Right at Home Genesee County. They were quick to respond and scheduled caregivers right away. And they are flexible when we need to add or adjust a shift. The communication with the office staff is excellent. The caregivers are compassionate and truly care for our Mom. I highly recommend Right at Home Genesee County.

    Diane C_1

    5

    November 8, 2019

    I am a current client of this provider

    I can't survive without someone helping, and they are good at that. I have been with them for quite a while.

    Rosyln L

    5

    November 8, 2019

    I am a current client of this provider

    I wouldn't be able to do things without them. I like the ladies that I have.

    Naomi H_2

    5

    October 28, 2019

    I am a current client of this provider

    I need the help and some time to get some stuff done. They help with light cleaning when needed. I like Right at Home because they call you when the workers can't come to the house.

    Ellis D

    5

    October 28, 2019

    I am a current client of this provider

    They've made it positive by having the communication in both directions. They're really good because they're reliable, and you can count on them.

    Grant R_2

    4

    October 28, 2019

    I am a current client of this provider

    They are always very helpful. They checked in on us the other day. They act like they care. They call me, check on me, and take care of us.

    Joe F

    5

    October 9, 2019

    I am a current client of this provider

    He couldn't manage without our aide. They are consistent.

    Tamika G

    5

    October 9, 2019

    I am a past client of this provider

    It helped tremendously. It allowed me to still be able to work so that I didn't have to quit my job. They were prompt with the services and started them right away.

    Patsy W

    5