They were nice to me. The therapist would help with my boot and my walker because I hurt my ankle.
They were okay but they didn't last long. They took my blood pressure and I liked my therapist.
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(810) 255-9181
Reviews of Right at Home Genesee County
Home Care Reviews for Right at Home Genesee County
May 25, 2021
I am a past client of this provider
May 20, 2021
I am a current client of this provider
The agency can have better communication.
I would like to see the consistency improved.
May 19, 2021
I am a current client of this provider
They do a lot.
They come regularly on time. If someone can't come, they send a replacement.
May 07, 2021
I am a current client of this provider
They help him with his daily needs. Anything he needs, she provides.
We like the caregiver, she has been with us to around 2 years. She goes above and beyond, she is like family.
May 07, 2021
I am a current client of this provider
I need them to help me get things done.
Everyone is very friendly and thorough and they know their job.
May 07, 2021
I am a current client of this provider
They have helped Douglas the most by interacting with him.
I would tell a friend that they are very helpful with situations concerning caregivers.
April 28, 2021
I am a current client of this provider
I'm mobile, but the most important part is to help clean.
I like how they keep me active and have excellent manners.
April 28, 2021
I am a current client of this provider
They help me a great deal. They get me coffee and something to eat.
They help me with my personal needs and take care of the house.
April 22, 2021
I am a current client of this provider
They provide companionship. They help her to the toilet.
They communicate with us. They really care.
April 22, 2021
I am a current client of this provider
They are always on time and they give good care to my dad.
I like the friendliness.
April 06, 2021
I am a current client of this provider
They have provided competent and compassionate care to my mother when the rest of us couldn't.
Their employees are reliable. They are very reachable.
April 06, 2021
I am a current client of this provider
They are helpful by sending people that I need to help my husband.
I like that they have provided me with good caregivers.
April 06, 2021
I am a current client of this provider
They have taken a lot off of me and my schedule. The caretaker will come and take him to therapy.
I talked to the people in the office and the caretaker is pretty good. He has always been the client's caregiver.
April 06, 2021
I am a current client of this provider
The client cannot be on his own. He has a good rapport with the caregiver.
They do the activities of daily living for him.
April 06, 2021
I am a current client of this provider
They have called to make sure that someone is here.
The caregivers were really trained well.
March 22, 2021
I am a current client of this provider
They give me a break.
I like that they are consistent.
March 17, 2021
I am a current client of this provider
They give a bath and change the sheets.
I like the availability they provide.
March 16, 2021
I am a past client of this provider
The services made it so I didn't have to be there around the clock.
My mother enjoyed the company and they were very professional.
March 11, 2021
I am a current client of this provider
I have had them for a long time. I will continue to use her.
My caregiver, Sylvia does a wonderful job cleaning my house and taking care of me.
March 11, 2021
I am a current client of this provider
The client just needs a companion. The client won't tell anyone if something is wrong so someone has to notice.
They are understanding and they work with you.
March 09, 2021
I am a current client of this provider
The caregivers help us out a lot. They help with the client's needs and the household chores.
If the caregiver can't come they always find someone to fill in.
March 03, 2021
I am a current client of this provider
It certainly makes things easier. I am unable to shower by myself and they help me with that.
I like my caregiver, she is reliable and does everything that I need her to do.
March 02, 2021
I am a past client of this provider
I couldn't do anything because of my foot.
She was very thorough.
March 02, 2021
I am a current client of this provider
They've helped the most by doing everything.
I would tell a friend that they're okay.
February 22, 2021
I am a current client of this provider
It gives me a chance to get out of the house.
They are professional and kind.
February 19, 2021
I am a past client of this provider
By simply doing their job and following their assignments has helped us the most.
I like that they were dependable.
February 19, 2021
I am a current client of this provider
They have helped me a great deal. They help me with things I can't do since I can't bend.
They usually do what they say they are going to do.
February 18, 2021
I am a past client of this provider
They just drive me to stores and appointments.
They are honest and on time always.
February 04, 2021
I am a past client of this provider
She helped clean the kitchen. She cleaned the living room.
She was very thorough.
February 04, 2021
I am a current client of this provider
Having them in my home and helping me out has provided me with some sanity and some rest from caring for my mom 24/7.
During COVID I have had two caregivers and they are very consistent and I can tell that they really care for my mom.
February 04, 2021
I am a current client of this provider
They shave me and give me a hair cut.
They take me doctor's appointments.
February 04, 2021
I am a current client of this provider
My mom has automatic pill dispensers and that's really the only thing they do.
Overall, they are poor in communication between the office and caregivers. There have been so much turnover in caregivers that they do not train them well.
February 03, 2021
I am a current client of this provider
They are there when we need them and they are reliable.
The nurse we have is excellent and I would definitely recommend them.
January 26, 2021
I am a current client of this provider
They make my father take a bath.
I already have recommended them. They test their employees for COVID.
January 26, 2021
I am a current client of this provider
I like that they are able to get me up in the mornings and get around the house.
The person I have that comes in is really good to me.
January 19, 2021
I am a current client of this provider
They have always taken care of me if I need them to stay late or do something extra.
They are really professional, they contact you if someone is late or not coming.
January 19, 2021
I am a current client of this provider
They have helped him with showers and they do what he asks. They also cook for him.
I like that I can call them and they can arrange my schedule on short notice.
January 14, 2021
I am a current client of this provider
They have been very helpful. They get my husband out of bed which can be difficult for me. They are taking very good care of him.
They communicate well, the aides are very good and we are not having any issues.
January 14, 2021
I am a current client of this provider
As long as it's the same person coming every week, Lillie is okay with that. She couldn't care less either way if someone is there.
She is only there 3 hours a week so there's not much more she could be doing.
January 06, 2021
I am a current client of this provider
It's allowed my mom to be independent and live at home.
They have great communication and quality of care.
January 06, 2021
I am a current client of this provider
They sit with him and feed him. They keep him company.
I like the workers.
January 06, 2021
I am a current client of this provider
They help me shower and do my laundry.
I like the personnel.
December 21, 2020
I am a current client of this provider
They have been flexible.
I like that they do reach out and make sure the clients are taken care of if a staff can't be there.
December 18, 2020
I am a current client of this provider
I like having someone here to help relieve the stress from my life.
I like that they are here to provide the services.
December 16, 2020
I am a current client of this provider
They're very, very helpful.
I appreciate the availability and the cooperation I get with them.
December 16, 2020
I am a current client of this provider
Someone is here with him so he is getting his shower and not harassing people.
They provide care all of the time except when COVID happened.
December 08, 2020
I am a current client of this provider
They consider him and his time.
We are happy with them. The people are all very nice.
December 08, 2020
I am a past client of this provider
They cleaned very well and did everything I asked.
They did everything I needed very well.
December 04, 2020
I am a current client of this provider
They have really helped change my mom's attitude about the care she is getting. She loves them.
I love their personality. Calling them to get help is never a bother. They make us feel like family.
December 04, 2020
I am a current client of this provider
We have had a lot of different caregivers so it's been crazy. We have had to train the caregivers a little on what we specifically need.
I like that they are very accommodating with our schedule.
November 25, 2020
I am a current client of this provider
It gives me a chance to get a break from taking care of my wife, and I feel comfortable because they do their jobs well.
I have recommended them a couple times already. I like the people that I've gotten. They've done a good job.
November 20, 2020
I am a current client of this provider
I liked the ease of scheduling.
November 20, 2020
I am a past client of this provider
The people they provided were awesome.
They worked so hard to get us coverage.
November 06, 2020
I am a current client of this provider
I couldn't do without her, I'm in a wheelchair, so I can't do much on my own.
She's always on time, very thorough and I like her.
November 06, 2020
I am a current client of this provider
They have given me relief.
They are personable and do things when you ask them.
November 06, 2020
I am a current client of this provider
She takes care of me. She fixes my meals and they keep things looking good.
I have good people who come and take care of me. I really like Lily who helps me.
November 06, 2020
I am a current client of this provider
They're very timely and I know they're going to be there when they say they will. I don't have to worry.
I like their communication when something is going to change and they'll call.
November 06, 2020
I am a current client of this provider
She encourages Mrs. Cleveland and has a positive attitude, the care and concern and her love.
I like they way they are on time, their helpfulness and how they are orderly.
October 28, 2020
I am a current client of this provider
My caregiver cleans my floor, washes dishes, and folds my clothes.
The one thing they always have is good people that stay in contact.
October 28, 2020
I am a past client of this provider
The staff and caregivers from Right At Home provided excellent support to our family when our father required assistance. All RAH team members were unfailingly professional, punctual and courteous throughout. The assistance was tremendously helpful to our family
October 27, 2020
I am a past client of this provider
I was very pleased. He was always very content and happy when I'd come home. He'd always tell them to come back.
I really liked them. They were always on time. I would recommend them to anyone. I was so lucky to find you guys.
October 27, 2020
I am a current client of this provider
The caregivers keep an eye on him to keep him safe while we get some rest.
This agency communicates well. They also have amazing caregivers.
October 21, 2020
I am a current client of this provider
They do what I tell them to do, and they get the job done.
I like that they are efficient.
October 09, 2020
I am a current client of this provider
They are very helpful. It has released any concerns I have had about her having someone available for her and having her house clean.
They do things in a timely manner.
October 09, 2020
I am a current client of this provider
The caregivers drive me around, help me with my medications, and laugh at my jokes.
I like that Right at Home has very confident and empathetic staff, they have good cooks, and they get along with my dogs.
October 09, 2020
I am a current client of this provider
Right at Home makes my life better; even though I still have pain in some parts of my body.
I like that the caregivers at Right at Home are good and come when they are supposed to. They do what I want them to do.
October 07, 2020
I am a current client of this provider
They could have more consistency.
Lately, we've had a few issues but we're working through them.
September 28, 2020
I am a current client of this provider
Right at Home is a wonderful company to work with. The office staff is friendly and helpful. The caregivers are attentive, responsible and friendly. We use the service for our 95 year old Father. They come at 10pm to 6 am to be with our Dad while the daughter staying with Dad can get a good night sleep.
September 28, 2020
I am a past client of this provider
Before my mother needed hospice, we used Right at Home to supplement my mother’s care. Right at Home was a Godsend. Sometimes I didn’t give them much notice, but they would always try to schedule our favorite caregivers.
I gave them four stars only because some of the caregivers were spectacular (self directed, helpful regarding house cleaning, helpful with preparing food, good conversationalists) while some seemed unsure of how to pass the time. However, they were always trustworthy and kind to my parents.
September 27, 2020
Other
The service sits down with you and reviews what your needs are and how best to fulfill them. If you are specific they try very hard to provide specific help. That might mean the person that is best suited to the client, suggestions for what the client might be best served by. They are friendly and professional. They provide personal reviews on a notebook of each weeks events and details of the visit to the client, providing needed insight to the care and changing to provide better/more or less care. I was notified of any schedule or personnel changes and they were there when scheduled to be.
September 16, 2020
I am a past client of this provider
Started with overnight care then expanded to days and they made sure my Mother had the caregivers she needed. I found the office staff great to work with and very caring. The caregivers arrived on time for their shifts and understood my Mother’s special needs as an Alzheimer’s patient.
July 14, 2020
I am a current client of this provider
I have hired Right at Home for my husband. They help with bathing and getting to appointments. The caregiver is very nice. We have only worked with one of the caregivers who is a man, and I like that. My husband needs physical help, and a man is stronger. I can call them anytime. If I need less time or more time they're really flexible.
March 23, 2020
I am a past client of this provider
It got me out of the house for a while. It got me a couple of hours.
They did take care of my mom and there were ups and downs, but mainly they were reliable.
March 05, 2020
I am a current client of this provider
They are very helping in supporting the client and doing what we need.
They are very flexible with the care.
March 05, 2020
I am a past client of this provider
She helped me run errands and do housework. She was a very good companion.
Beth was very good to me. She and I got along very well.
March 05, 2020
I am a current client of this provider
At first I was trying to do everything so it's been helpful for me.
I like the help that I've got now. At first I had two people who weren't up to par but I didn't say anything because we weren't approved yet. After getting approved we were told we would get one person and the one they gave us is excellent.
March 05, 2020
I am a current client of this provider
It helps him a lot.
The people who come by are really great at providing care for him.
February 28, 2020
I am a current client of this provider
It eases my mind about his condition.
They are punctual and arrive and ask questions when they are here.
February 24, 2020
I am a current client of this provider
Some had to be here during the daytime, and they were blended in with everything.
I like how they were very good about emailing me invoices and my mom's schedule so I could know caregivers. They were friendly and notified me right away if caregivers could not come in on time. I felt like they respected me because they let me know things.
February 18, 2020
I am a current client of this provider
It gets my dad out of the house and I can get things done.
I like that they have good care.
February 18, 2020
I am a current client of this provider
I live 90 miles away, and my grandfather really needs someone to take care of him. I feel a lot better with them there.
They are genuine people and caring. They do what they are supposed to do.
February 07, 2020
I am a current client of this provider
They are here every morning and make sure she has her meals and they wash her and get her dressed.
They are prompt in getting here.
February 06, 2020
I am a current client of this provider
It's positive because my dad enjoys the caregiver coming by two days a week, and he looks forward to it. When she can't come, she will reschedule. He is really pleased, so I am pleased, too.
I like how they are there for you. If anything comes up and the caregiver can't make it, they call me up and see if they can send someone else. Our caregiver has been really great.
February 06, 2020
I am a current client of this provider
I am able to trust them and know that my parents will be taken care of.
I like the willingness of the owners and managers to work with any issues I may have.
January 27, 2020
I am a current client of this provider
They've actually gained a friendship in helping him.
It depends on the nurse. They give all around care for my dad.
January 22, 2020
I am a current client of this provider
The impact has been decent.
You can't overcome my personality. I don't talk to people, but I do like that they send a consistent caregiver. They're reliable.
January 21, 2020
I am a current client of this provider
When I request something, they are really diligent in pleasing us.
They are very prompt with what I ask them to do. They stay up and take care of my wife, which is most important to me.
January 18, 2020
I am a current client of this provider
It depends on the amount of time the person they have provided us with can be here. The rules are she can't be here if he isn't here. I lose time here in the house when she takes him to the appointments. When she is here, it's excellent.
They are very easy to work with. The person they provide us with is excellent. I have only had a few problems when I needed to contact them to change a schedule or have different people come in when they couldn't be here.
January 09, 2020
I am a current client of this provider
It takes a lot of work off of me, that's for sure.
The lady is really cheerful, and I like her.
December 19, 2019
I am a current client of this provider
They help the most by doing the things that I can no longer do such as getting the meals and light house work.
I am getting my needs met, and I like my aide that they found me. They are most likely the best one that they have.
December 18, 2019
I am a current client of this provider
They are here and do whatever he needs, which is very helpful.
They started coming and helping out.
December 13, 2019
I am a current client of this provider
I could not function without them.
I like the care, and they are always there.
December 13, 2019
I am a current client of this provider
He is much happier. He is with somebody different and doesn't feel like a bump on the log.
I like pretty much everything. They are familiar with our situation. There is somebody always here when they are suppose to be. The caregivers are high quality people.
December 13, 2019
I am a current client of this provider
They help the most with making my meals and making sure I get my bath.
I like that if I need anything, I can call and most of the time they will try to get it for me.
December 09, 2019
I am a past client of this provider
They had someone checking on him, and that was helpful since I am out of state, and he was by himself.
The caregivers were prompt, and they had good, quality caregivers that came.
November 20, 2019
I am a current client of this provider
They have helped me the most by being here and taking care of me the way she does. The caregiver also does my laundry.
They treat me well, and I have good caregiver.
November 13, 2019
I am a current client of this provider
They could make sure that the quality of work is up to standards.
They need better qualified workers.
November 13, 2019
I am a current client of this provider
For the safety of our Mom, and for our peace of mind, we contacted Right at Home Genesee County. They were quick to respond and scheduled caregivers right away. And they are flexible when we need to add or adjust a shift. The communication with the office staff is excellent. The caregivers are compassionate and truly care for our Mom. I highly recommend Right at Home Genesee County.
November 07, 2019
I am a current client of this provider
I can't survive without someone helping, and they are good at that.
I have been with them for quite a while.
November 07, 2019
I am a current client of this provider
I wouldn't be able to do things without them.
I like the ladies that I have.
October 28, 2019
I am a current client of this provider
I need the help and some time to get some stuff done. They help with light cleaning when needed.
I like Right at Home because they call you when the workers can't come to the house.
October 28, 2019
I am a current client of this provider
They've made it positive by having the communication in both directions.
They're really good because they're reliable, and you can count on them.
October 28, 2019
I am a current client of this provider
They are always very helpful. They checked in on us the other day.
They act like they care. They call me, check on me, and take care of us.
October 24, 2019
I am a current client of this provider
It's been really helpful when the lady comes here. She does everything we need her to do to take care of my husband.
They are really good. They send the people here to take care of my husband, and they do what they say they are going to do. Sometimes, the nurse comes to check on how things are going.
October 09, 2019
I am a current client of this provider
He couldn't manage without our aide.
They are consistent.
October 09, 2019
I am a current client of this provider
It allows me to function with the care. My meal preparation is the only thing she can do for me in the hour and a half. She cleans up for me and washes my clothes.
My caregiver is excellent. She's compassionate.
October 09, 2019
I am a past client of this provider
It helped tremendously. It allowed me to still be able to work so that I didn't have to quit my job.
They were prompt with the services and started them right away.
October 09, 2019
I am a current client of this provider
If I had to do all the things that they do, I would not be able to take care of myself because I would run out of energy. I would go back to being bedridden.
I have tried to recommend my friends to them. I have never had a reason to cancel them or leave them.
October 09, 2019
I am a current client of this provider
It has been very helpful to have someone else meet my mom's needs. It make it less stressful to know that someone is helping my mom when I cannot be there.
Their caregivers are fantastic.
October 09, 2019
I am a current client of this provider
This in home care service is very professional, but also able to be personal in the care they provide. They're extremely capable in their performance, providing care and able to communicate with the family of the "person".
October 07, 2019
I am a current client of this provider
They have taken chores, such as dusting, out of my hands, which I hate to do. They do things I don't like to do.
I like that they listen to my comments, and if I am in need of things, they follow up.
September 05, 2019
I am a current client of this provider
When they care for my dad, it makes it possible for me to go do other things.
I like that they have been very flexible. If I contact them last minute, they have made arrangements to have someone come out.
September 05, 2019
I am a current client of this provider
I don't have to worry about him. They get his dinner for him at restaurants.
They take care of my father pretty well.
September 05, 2019
I am a current client of this provider
He does bathing and showering for him. He helps with house cleaning.
I like that they are reliable. It is best when I am able to get the same caregiver.
September 05, 2019
I am a current client of this provider
I have ALS, and I can't do very much with my condition. She's very good to talk to and very willing to help me.
I like the person that I have. She's extremely hardworking and very helpful. She helps with everything I need.
September 05, 2019
I am a current client of this provider
We had people in that he bonded with and got along with. I understand that people are going to change, but they need to let me know when a new person is going to come in.
They are okay because their communication is not the best.
September 05, 2019
I am a current client of this provider
I work, so they're here when I work. They give me peace of mind knowing he's taken care of. They're invaluable as a care provider.
I like the way they handle things. They're on top of things.
September 05, 2019
I am a current client of this provider
I have a mother in hospice, but I have to work so they let me get done what I have to get done.
They have always been there, and I can count on them.
September 05, 2019
I am a current client of this provider
It fits in with my daily life fine, and they are very helpful.
I like that they are prompt, on time, and very courteous about what I need.
August 27, 2019
I am a current client of this provider
I couldn't get along without them right now. They cheerfully do everything I want them to do.
I like the caregivers because they're hard working, and I get along with them.
August 22, 2019
I am a current client of this provider
I'm able to breathe when they come. I can step away for a while when they're here. I can go for a walk and go shopping and not have to worry.
I like their service. The care providers have been a good match for me and my dad.
August 22, 2019
I am a current client of this provider
They send people out to do what they're supposed to do.
They always have the person that's supposed to be. If that person can't come, they get a sub. I'm always covered.
August 08, 2019
I am a current client of this provider
They get my husband in and out of the shower, and that's always good. They shave him and take care of his needs.
They are courteous and take care of their patients really well.
August 07, 2019
I am a current client of this provider
They could improve by knowing what they are supposed to do before they come.
They could improve the communication.
August 07, 2019
I am a current client of this provider
It helps me not have to worry about my mother being taken care of being that I live out of state.
They are a great help to my mom.
July 19, 2019
I am a current client of this provider
It impacts me a lot. I can't always be there, and it helps me because she has someone to be there for her.
Some of the people they send over are not qualified or trained enough to do the job.
July 19, 2019
I am a current client of this provider
I'm disabled and can't see, so it really helps me when they do stuff for me.
I like getting the help that they provide me.
July 05, 2019
I am a current client of this provider
They're on time and I can do what I need. It impacts me greatly.
I have people that come in so I can get out in the afternoons. I have recommended them.
June 29, 2019
I am a current client of this provider
We started services with Right @ Home two years ago. The company has been a life saver for me. I have a brain injured sister whom I care for 24/7 and was diagnosed with breast cancer myself. Right @ Home stepped in and took a lot of stress off me with filling the hours with dependable, qualified health aides. Should an issue arise or if I need more hours covered quickly, they are always there to staff it for me. The owner, Marcus, came out to the house personally to meet us and see my sister. To make sure not only myself but my sister as well felt comfortable with the company coming in to help. The coordinators are super friendly and easy to work with. If an aide don’t work out or is not a good fit for my sister, they replace the aide quickly. The nurse makes visits to the home to check her care and make sure the plan of care is up to date and being followed by their staff. So far, I’ve never had a problem with the company, their coordinators or the aides. I just can’t say enough about Right @ Home. They gave me my life back and puts me at ease knowing I have trusted and dependable people caring for my sister in her home. I would recommend this company to anyone and have many times over the last two years!!
June 10, 2019
I am a current client of this provider
They can make my life easier by just going to do what they have to do. Right now what I really need to improve my health is to eat more, and I'm not a big eater, but I need to eat regularly. Even if I have to go out and get a child's meal to improve my appetite and stuff, that I really need.
The caretakers should not be overly concerned about the person they are taking care of.
June 10, 2019
I am a current client of this provider
I am able to be down in the basement working. It is a full-time job taking care of my mom. My wife and I do some tag team helping out. When my either of us have to leave, one of us is here, or Right at Home is here so we can leave.
They get back with me right away.
June 10, 2019
I am a current client of this provider
They help the most with visitation and interaction.
I like that they are prompt and available. The business exists, and that is a very good thing.
May 30, 2019
I am a current client of this provider
They need to be truthful. They need to select better staff. The caregivers don't know about housekeeping. They don't make my bed correctly.
The staff that they hire is poor because they don't have the skill to care for senior people.
May 23, 2019
I am a current client of this provider
They provide personal care for my mother. She has a lot of health ailments. They talk with her and try to keep her mind active.
The skill of the aides and their compassion is what I like most. No one has walked in the door who seems to be here just to pass the time.
May 07, 2019
I am a current client of this provider
They help me with the things that I normally do for my mother. They make sure things are done.
I like the caregivers. They are very attentive and there for my mother.
May 07, 2019
I am a current client of this provider
It definitely helps my dad and me.
I have recommended them. They have been there when we needed them.
May 07, 2019
I am a past client of this provider
They were there for her. I had dedicated people.
They are reliable and committed.
May 07, 2019
I am a current client of this provider
They are keeping my house clean, and they are cooking my meals. That's a big impact for me. It is something that I can't do.
They are on time. They will call with information and stuff like that for me.
April 24, 2019
I am a current client of this provider
We have very good service and are pleased with all the caregivers we have had. Some have been like family, and we were sorry to say goodbye when we no longer needed them. I would recommend your company to anyone needing caregiving help.
April 24, 2019
I am a current client of this provider
They have consistent scheduling, which allows me to go out and do what I need to do.
I like how quickly they respond, when I have a problem.
April 24, 2019
I am a current client of this provider
The caregiver listens to my problems. She's more like family.
They are very friendly. They think of the things that you need or want. They are very comfortable to be with.
April 04, 2019
I am a past client of this provider
They helped my grandmother with daily life, dressing, eating, washing clothes, and cleaning the house.
The workers that came to the home were very personable, sweet, and nice. They did anything that they thought was necessary, and they did not hesitate to help out.
March 14, 2019
I am a current client of this provider
In general, if we didn't have that care, I would be in a loony bin. They have been really good about adjusting to our personal schedule. If we wanted to do something that would make the caregivers change shifts or days, they do so.
They have excellent staff, even though they have multiple people providing care. It is almost like it doesn't matter what their name is because they all provide excellent care. They do a good job keeping and training their employees.
March 14, 2019
I am a current client of this provider
So far I have had good caregiver that helps me a lot.
I can't think of anything right now that they can do better, but I like that they call and make sure that I have good caregivers.
February 25, 2019
I am a current client of this provider
They have helped me by being gentle and doing what I need.
I like that they are very helpful and have a good way of doing things. They are also very timely and polite.
February 19, 2019
I am a current client of this provider
They give good services. They make sure she takes her medicine.
They could send out fliers letting others know about them.
January 29, 2019
I am a current client of this provider
It gives me a chance to get out and do a few things like go grocery shopping and make it to my doctor appointments.
I like the fact they have a lot of caring people, they are interested in my mom, and that they make sure she is taken care of.
January 25, 2019
I am a past client of this provider
They took care of her daily needs.
I wasn't happy that they quit on me.
January 15, 2019
I am a current client of this provider
They provide caring, professional, on time help. Very well managed care that is responsive to our needs and requests. Excellent home care. Highly recommend!
December 04, 2018
I am a current client of this provider
They have allowed us to stay in our home.
I like their attitude.
November 29, 2018
I am a current client of this provider
I was going crazy before I got help from this company.
I love our caregivers because they are on time and they do anything that I need done.
November 05, 2018
I am a current client of this provider
I have them in the morning for a couple of hours, at dinner time, and at bedtime.
They really work hard and they do a lot of extra things.
October 23, 2018
I am a past client of this provider
The aides were wonderful with my sister's recovery. Very engaging and helpful. I would call this company again in a minute if I needed at home care.
October 09, 2018
I am a current client of this provider
Maria does an outstanding job!
October 04, 2018
I am a current client of this provider
I think there are miscommunications. One time, we didn't need the service, but the lady showed up, and they still charged us.
The main thing is the caregiver. She comes three days a week.
October 04, 2018
I am a current client of this provider
I am in a wheelchair and they help me with the wheelchair and that is a great help for me.
I think they are a nice company and I would recommend them to anyone.
October 04, 2018
I am a current client of this provider
They took over some of the care giving needs that I had.
I like the person they sent to work with my husband.
October 04, 2018
I am a current client of this provider
They've helped the most by bathing her and preparing meals.
I would tell a friend that they do a good job.
October 04, 2018
I am a current client of this provider
It has helped my loved one, and helps me to get away and do my shopping. It has worked out very well.
I am very satisfied with them because we have a very happy caregiver that does a great job.
October 04, 2018
I am a current client of this provider
It helps a great deal, because it gives me a change to get out of the house, but sometimes it takes a little time to get the right person lines up.
I would definitely recommend it because they've been very flexible with me.
October 04, 2018
I am a current client of this provider
They have done what I need them to do.
They are very cooperative.
October 03, 2018
I am a current client of this provider
She helps me get in and out of the shower, which is something I can't do. She doesn't make me feel strange about taking my clothes off. She makes sure that I eat. She makes sure I take my shots and pills. She's really awesome.
I am just particularly happy. I have had such wonderful luck with her. She was the first person to come into my home over a year ago and is still in my home. She's absolutely terrific.
October 03, 2018
I am a past client of this provider
I think they provided one-on-one visitation, and that helped a great deal.
I think they are a great company and they do a good job.
September 28, 2018
I am a current client of this provider
Beyond the cleaning, it is helpful to have mental companionship. While they clean, I can do my work.
I had to go through several employees to find a match, but now I have found one.
September 27, 2018
I am a current client of this provider
I couldn't do it without them. I have a hard time getting around myself.
They've been really good about keeping the schedule. If someone can't come, they try to find someone else.
September 19, 2018
I am a current client of this provider
They have helped with mobility they help her get where she wants to go to.
I would recommend them because of the staff and their attention to making sure that their services are for the customer's satisfaction.
September 19, 2018
I am a current client of this provider
It helps me when I have to go out of town. I have peace of mind knowing that they are doing what I ask.
Sometimes I leave them notes of what has to be done and they have been following those. One time my husband fell and he was on the floor when they came in the morning. They called 911 and called me to let me know.
September 07, 2018
I am a current client of this provider
We were told everything possible we needed to know.very well prepared at answering our questions.
Uncanny how they matched my mom with the perfect caregiver.
August 30, 2018
I am a current client of this provider
It has made life a lot less complicated and less frustrating when they take care of him.
They care for the patients. That is the main thing.
August 28, 2018
I am a current client of this provider
This is a great company to have.we have used them for over a year and, we think they are great. The staff is fantastic. And the care workers are very pleasant to work with
August 21, 2018
I am a current client of this provider
They have made it easier for her and she is more comfortable with somebody else helping her bathe. They talk to her and she enjoys the company.
The care that I am receiving is great, and they are really helping me out a lot.
August 21, 2018
I am a current client of this provider
We know that three evenings a week we are going to have someone to help us out with things that we have trouble doing.
I like the particular person we have helping us because she is outstanding. She is a good cook and she can put together a meal out of nothing. Her leftovers even taste good. She gets things done and helps me with things that I need done.
August 21, 2018
I am a current client of this provider
When the girl gives me a shower, she makes sure I'm okay and clean. Shes doing her job.
They're very caring, their work ethic is great, and they make sure I have everything I need.
August 21, 2018
I am a past client of this provider
I had a nurse come in, and he would ask me questions.
Most of the time my son will be here while they are here.
August 20, 2018
I am a past client of this provider
Right at Home acted quickly when my father was getting discharged. He needed around the clock care until he got stronger. I was apprehensive about having "strangers" in my home but the staff was very professional and made the transition easy. They took wonderful care of my father, even when he wasn't so cooperative. I would definately utilize this company again in the future if needed.
August 16, 2018
I am a current client of this provider
They help me get up and walk. They give me anything I need and they get me food and medicine.
I like their behavior and their ability to take care of things.
August 08, 2018
I am a current client of this provider
It would be nice to have staff be able to do things on their own, rather being told to do things.
August 06, 2018
I am a current client of this provider
They take me to my doctors appointments and take me grocery shopping.
They do a good job.
July 11, 2018
I am a current client of this provider
They are here when they are supposed to be.
July 03, 2018
I am a current client of this provider
They are always very cooperative to try to make things work. There are some people that are competent but others are not honest.
It is not their fault. I can only have a few hours.
June 25, 2018
I am a current client of this provider
They give me time to rest and have some time for myself.
The associates are very friendly and thorough.
June 25, 2018
I am a past client of this provider
They helped me with anything I needed help with. I didn't even have to ask them to do things, because they just did it.
I like the caregivers that they sent out.
June 25, 2018
I am a past client of this provider
They helped him getting out of bed and anything he couldn't do on his own.
I like the way that some took care of him.
June 19, 2018
I am a current client of this provider
They make me endure the problems that I have and make sure I am getting through them.
I really appreciate the care I receive. I learned different things that I needed to know how to do on my own.
June 18, 2018
I am a current client of this provider
She takes care of him so I don't have to.
When the caregiver, Sandra L. comes, she does her job and she does it efficiently
June 06, 2018
I am a current client of this provider
I just think that the caregiver is a good worker.
The people from Right at Home are on time and are very nice people, which is something that I really like.
June 05, 2018
I am a current client of this provider
They keep me moving and they keep me walking.
They are here everyday and they clean the house.
May 25, 2018
I am a current client of this provider
They've helped me tremendously and my mom likes them. She's gotten to know them good now and they've helped me so much because I work full-time.
They're kind to my mother and they help around the house if we need them to.
May 17, 2018
I am a current client of this provider
When she realized that I couldn't hold my food, then she made sure it was in a plate so it wouldn't fall on the floor.
They will come by to take care of you. They make sure that you are clean and fed.
May 04, 2018
I am a current client of this provider
I like that the caregivers do what they are supposed to do and that is good enough for me! Having people to do some tasks for me makes my life easier.
April 11, 2018
I am a past client of this provider
The caregivers that they sent were very, very kind. If they were not here, my husband or myself would have had to quit one of our jobs.
April 11, 2018
I am a current client of this provider
I think they could be doing better at choosing their workers. They need to make sure they are more qualified. They need to have better screening. They need to send workers who are better trained at helping people who cannot move.
April 03, 2018
I am a current client of this provider
I think they need to do better with teaching their aides what to do. They need more people that can use lifts. They have just been about average. I appreciate the help with getting me changed and doing things like that for me, but they do not always have training.
April 03, 2018
I am a current client of this provider
They are able to get me to the doctor and they send my caregiver when I need to go to the store. They are always doing things for me.
March 23, 2018
I am a current client of this provider
They have outstanding service, and the lady who comes does a good job. My mom has Alzheimer's, and the caregiver assists with her baths.
March 23, 2018
I am a current client of this provider
The people have taken really good care of my mother. The caregiver we have now is wonderful with my mom. I like having caregivers come give me free time to do different stuff.
March 20, 2018
I am a current client of this provider
It has really helped us. I was getting a little burned out because a lot of my mother's care was my responsibility. The help that we have had has been wonderful. I was not burned out anymore.
March 14, 2018
I am a current client of this provider
Before, I wouldn't have recommended them, but the caregiver we have now is great. She's dependable and does just about anything I ask her to do, and even things we don't ask her to do. She's self-motivated. I don't have to give her direction. The caregiver is a good person. She dusts, vacuums, and sweeps, and I don't have to tell her what to do. She also does laundry and takes care of my medications. I'd be glad to get someone half as good as she is.
March 07, 2018
I am a current client of this provider
I look forward to them coming. They take care of my husband so I can leave for a couple hours.
March 05, 2018
I am a current client of this provider
They are conscientious and good by making sure that I have my dinner on time and that they fulfill my daily needs. They help cook for me.
February 14, 2018
I am a current client of this provider
They could improve on a lot of things. They could do the things I need done, keep me with the same caregiver, and not be so inconsistent. They could have someone who does what I need.
December 08, 2017
I am a current client of this provider
Right at Home is doing better now, but they weren't doing well before. The caregivers wouldn't come when they said, and some weren't qualified. Right at Home is better now that there's only one caregiver. She takes care of my husband.
December 07, 2017
I am a current client of this provider
Right at Home is a good group. Right at Home helps by being here and helping me leave the house.
December 01, 2017
I am a current client of this provider
Right at Home is a good company to use because they always check in to make sure that I'm okay. Right at Home's services allow my sister to continue to do what she needs to do.
December 01, 2017
I am a current client of this provider
When you need care you need care. Right at Home has been okay. They have some quirks but they're okay. It all boils down to the workers. If I didn't have Right at Home I couldn't do anything.
November 21, 2017
I am a past client of this provider
Right at Home does just as good a job as anyone else out there. I never had any problems with them. Any problems that might have come up were easy to resolve. Right at Home helped with what we needed. Right at Home was sent from the VA.
November 17, 2017
I am a current client of this provider
Right at Home is really good at working with my schedule and getting someone out here the same day that I need them. Right at Home allows me to leave the house. They are here to ensure that he eats his meals and gets to the bathroom safely, so I don't have to worry.
November 10, 2017
I am a current client of this provider
We started using Right at Home Genesee County five weeks ago. The guy that runs it set everything up initially, and he was so helpful. The ladies that have been coming out and taking care of my mom have been doing an excellent job. They do extra cleaning, or she might not even say anything, but they'll just go ahead and do it. They were just nice to her, even just when sitting down and talking to her. They've just been very helpful, from cleaning to taking her places, to light loads of laundry, to anything she needs done. They're right there to help her.
November 03, 2017
I am a current client of this provider
Right at Home sends nice and helpful aides. The services have made my life easier because the caregivers do all they can to make me comfortable.
October 25, 2017
I am a past client of this provider
Right at Home was great and was right there for us. If someone couldn't make it, they would find a caregiver to replace them. The services from Right at Home were helpful because the caregivers were right there and were willing to work.
October 23, 2017
I am a current client of this provider
The caregiver we have does everything. She comes in and goes to work. She checks on the laundry, does the dishes, she vacuums the floors, and she sweeps the bathrooms and the kitchen. We like when our caregiver comes because she's someone to talk to about different subjects going on in the world.
October 06, 2017
I am a current client of this provider
I'd tell people that Right at Home's caregivers have been personable and knowledge. They are good with my mother. The service has helped the most by giving my mom showers a couple times a week. Right at Home has improved her quality of life.
September 27, 2017
I am a past client of this provider
The caregivers are excellent, but the office staff leaves a lot to be desired, they are not so cooperative. Right at Home gave me care, they helped me in the morning dress, shower, they helped me during the day, they helped me with going to bed and they helped me cook.
September 23, 2017
I am a current client of this provider
Right at Home is full of very courteous people. Right at Home fixes me food and cleans up a little.
September 19, 2017
I am a current client of this provider
If you need someone to help you, Right at Home is a good place to go. I have people that come and visit me so that I am not completely alone, and I appreciate that.
September 19, 2017
I am a current client of this provider
The caregiver talks about religion and politics and I do not like that. I need a caregiver to help get up on my second shelf.
Provider Response
When our staffing coordinator learned of this situation through one of our routine quality checks with the client, the caregiver was brought into the office and counseled that this behavior was a violation of our company handbook. We're sorry this happened and always encourage feedback about how we can serve our clients better.
September 08, 2017
I am a current client of this provider
Right at Home is a very efficient and trustworthy company. The caregivers are very competent and timely. I am so pleased with their services. Right at Home makes my life easier by having a caregiver to assist me with all of my day-to-day needs. They have improved my quality of life a lot.
August 24, 2017
I am a current client of this provider
Right at Home has good caregivers and if I have any problems, the office staff is more than willing to help me out. We have a plan for my loved one everyday and they do everything that we ask of them to do.
August 09, 2017
I am a current client of this provider
I would tell a friend that Right at Home is very down to earth, are serious about home care, they follow-up on concerns, and I think they are a good company. Right at Home helps lighten the load. The caregiver does what I ask her to do, and my mother likes her.
August 09, 2017
I am a current client of this provider
Right at Home has sent me a really good caregiver but I wish she was better at cleaning. I could have someone come once a month to deep clean. The services help with improving my quality life.
August 08, 2017
I am a current client of this provider
Right at Home is a good company because they send nice people out. Right at Home has a good impact on my life. I don't know what I'd do without them.
July 27, 2017
I am a current client of this provider
I would tell someone how good the people from Right at Home are. Right at Home makes life easier because they help me with different things to keep the house clean.
July 07, 2017
I am a current client of this provider
I have already recommended Right at Home to a few people. I have told people that the caregivers can learn what I need. I really need my caregiver. She will put things away for me because I am a bit of a messy person. If it wasn't for her, I would be a hoarder because she files things away for me.
June 28, 2017
I am a current client of this provider
The services depend on the people, but I like Right at Home. I think they are a good company. I was able to get out of the house and not feel trapped.
June 27, 2017
I am a current client of this provider
Right at Home needs to have more reliable help. Right at Home does everything they need to. They help us with cleaning the house and with medicine reminders, as well as with some personal grooming.
June 27, 2017
I am a current client of this provider
Right at Home is a very good agency and will honor my requests. The services from Right at Home help me stress less.
June 22, 2017
I am a current client of this provider
Right at Home has good service and the caregiver I have is really good. Right at Home has made my life easier by providing a caregiver so that I can stay at home.
June 09, 2017
I am a past client of this provider
I would tell people not to get Right at Home for any length of time like I did. There's wasn't much for the caregiver to do for that many hours in a day. Others should meet with the coordinator and let them explain the services. I didn't know what the caregiver was allowed to do besides sit with me. I wished that Right at Home would have given me more information what exactly they're supposed to do.
June 09, 2017
I am a current client of this provider
Right at Home is flexible and truly cares about giving the best care to their clients. There have been some situations where caregivers haven't worked, but I call the office staff and they take care of it. I couldn't have my loved one home without Right at Home.
June 09, 2017
I am a current client of this provider
Right at Home has good services. Right at Home has made his life easier by doing household chores.
May 10, 2017
I am a current client of this provider
Right at Home has a hard time finding replacements. A lot of it is because I have a dog. Right at Home has been a positive impact. I am able to get out and go to church and other things.
March 22, 2017
I am a current client of this provider
I would tell someone that Right at Home is professional and prompt. The services from Right at Home make it so I don't have to worry about things that I can't do.
March 22, 2017
I am a current client of this provider
I would tell someone that Right at Home will definitely help with the things that you need. The services from Right at Home give us a break so we don't need to care for my dad twenty-four seven.
March 08, 2017
I am a current client of this provider
I would tell someone that needs home health care that the people that Right at Home has sent me have been good folks. We have been happy with them. The services that we have had from Right at Home have been good. The only thing that I would like is transportation to hospitals and to my doctor's appointments.
March 08, 2017
I am a current client of this provider
Right at Home needs to get more people involved with the care. I can't walk, so my caregivers get me cleaned up and make me food.
March 07, 2017
I am a current client of this provider
The caregiver from Right at Home does very good work. I'm sick, so I need the help. The caregiver does all the things that I can't do for myself.
March 07, 2017
I am a current client of this provider
Right at Home has really good caregivers. The services have been positive because my mom is bedridden and is incapable of doing most daily tasks.
February 17, 2017
I am a current client of this provider
Right at Home has very good workers. I like that they do all my house cleaning well. I like to go to places when I can and Right at Home helps me.
November 29, 2016
I am a current client of this provider
A little room for improvement but always a blessing and never a disappointment. Would highly recommend.
July 29, 2016
I am a past client of this provider
On very short notice Right at Home sent staff to help with my late husband. His condition worsened very quickly and they came through with extremely caring people. They improved the quality of his last days and saved me from disastrous stress.
December 29, 2015
I am a past client of this provider
I would recommend them Right at Home.
December 21, 2015
I am a past client of this provider
The caregivers were very kind and caring. They were able to be flexible when our schedule had to be changed. We would highly recommend Right at Home to anyone who needs home care for a loved one. Thank you!
December 18, 2015
I am a current client of this provider
Excellent care providers and excellent staff.
December 18, 2015
I am a current client of this provider
Extremely helpful, courteous, patient, provides very good feedback.
October 22, 2015
I am a current client of this provider
Thank you, Valerie from RIght at Home, for the excellent service you provided for me as my caregiver.
August 31, 2015
I am a current client of this provider
Caregivers have been excellent and caring just like a family member. We were very pleased with everyone at Right At Home. I highly recommend them.
January 24, 2015
I am a friend or relative of a resident
We did use them while my father was with us, and they were really good, but he was falling all the time because he has Lewy Body Dementia which has a Parkinson component. I was no longer able to take care of him. I was very happy with Right at Home. I would highly recommend them to anyone. They did a nice job, and I was very happy with the people they sent me. They are a good organization. Everything was fine. They were very professional, and dad liked the lady that came to help him. They were just really nice, very warm, and friendly.
August 30, 2014
I am a past client of this provider
We used three caregivers from Right at Home for my husband. I would say that we were very pleased with their services!
March 31, 2014
I am a current client of this provider
Very accommodating and customer focused. Staff is well trained, trustworthy, and compassionate. I highly recommend their services.
February 27, 2014
I am a past client of this provider
For seven years, the ladies at Right at Home cared for our parents and were companions and friends of the whole family. They allowed us to give our parents the last years and the passing that each wanted. We have no regrets. We do have the satisfaction that our parents were safe and that they were not alone and that they were loved.
September 18, 2013
I am a current client of this provider
I was very pleased with the in home care provided for my mother. This was my first experience with care givers and I found it to be just what she needed. Tammy our Senior Services Coordinator always worked with me in establishing a schedule with the care givers we requested. This place truly cared about the needs of my mother. Thank you for making a difference in her life.
June 29, 2013
I am a current client of this provider
The caregivers provided by RAH have been, mostly, excellent in their duties. A few, of course, stand out for their great work. Others, well, not so much. I've been quite happy with the services of both caregivers and office staff.
June 26, 2013
I am a current client of this provider
We have been using the service of Right at Home for almost three years. Over this time span we have had several employees. All have been delightful and on a few occasions have gone above and beyond in their service. For our family this has been the best team off employees. The care is for my 99 year old dad.
May 28, 2013
I am a current client of this provider
There women they use are caring and thoughtful. They wash your clothes and keep the house clean. Since I have a cat, they feed him, water him, and let him out to do his thing.
May 24, 2013
I am a current client of this provider
A very caring group of people from the administrators to the actual caregivers. Very professional but also became a part of the family. They were always calling to make sure we were satisfied with their service and if we needed to make any changes. My dad and i were always very happy with Right at Home. We were truly Right at Home with their service.
April 30, 2013
I am a current client of this provider
Very satisfied with the services provided and the staff of Right at Home.
About Right at Home Genesee County
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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