Right at Home Louisville, KY

Randall N_1

I was told by the nurse that we could use the services for caregiving and housekeeping, but the caregiver who came here says she is not a housekeeper. The caregiver we have now is pregnant and says she cannot do anything.

Provider Response

John Allen T

They keep my house clean. They should just make sure that they have people that want to work. They first people that I had just sat on their phones all day.

Provider Response

Ellis P_2

They cook for me. They are prompt.

Provider Response

Virginia J_5

They have helped the most with having someone here for me most of the time, to get me through my day. I think that they should let me know ahead of time who is coming to my house.

Provider Response

William G_27

They make daily life easier to live when you cant breathe. As far as I'm concerned they do everything that is needed.

Barbara C_72

The companionship is most helpful. We have a good caregiver.

Marcelle G

The service is wonderful. The caregiver does housekeeping, takes care of some things that need to be done for him, such as getting him dressed. We like the caregiver that we have.

Susan A_24

The agency keeps sending me different people when Carol has been with me the longest. I really like Carol. She does the very best out of all the caregivers who come out. I like that the caregivers do everything we need them to, and some of them do extra.

Jesse D_4

The owner provides excellent caregivers for us. The owner would have time to discuss and share feedback with the staff.

Howard s

They are good because they keep my home clean. Sometimes, the younger caregivers that come, they don't really know what to do as much as the older caregivers. I like that everybody seems to be well-trained on how to take care of our home. I like that everybody has been friendly as well.

Ruben P_1

They don't have a single person that comes on Friday and when they come they do not do what they are supposed to. They are supposed to make a lunch for him, and they did not do that. So when it's a person that comes as a back-up, they are not following the care plan. I know they are struggling with keeping caregivers, but the quality of the caregivers could be better.

Joann B_2

My memory isn't good so I told my doctor I don't know if I'm taking my medication correctly. Right at Home have outstanding people that show up and go above beyond.

Ernest W_4

I am supposed to get 40 hours each week but I'm not. I get different people all the time and I do not like it

Gary B_32

He looks forward to it. He likes his independence and the caregiver, he really likes her. My dad is happy with what's going on. He is comfortable as we have been through several people, and we worked out the kinks. They have been satisfying. It's hard to get people to work, we have had some good ones and some bad ones.

Ron M_9

It allows us to move him back into his facility, but we still had to do a lot of extra checking. They provide 8pm-8am care, and there have been several instances where they were found asleep.

Sandra W_29

They keep me in companionship. Their caregivers are friendly and nice.

Orval Ray D

They are a blessing. Our caregiver is the most helpful. It helps us to have a more full life. I can run errands and not have to worry. They don't have a lot of staff in the office. They are very busy.

Dorothy R_15

She's always one step ahead of me. I'd tell them how thorough and in depth they are.

Bob M_17

They take care of my wife well. They have quality people working for them.

David M_85

I'm really impressed with them, and the performances of the people. All of it is helpful. I feel good about leaving him and not worrying about him being mistreated. I can go run errands. I like that they don't limit how they help you. They help you with whatever you need help with. They don't question why or tell you that it isn't in their job description.

Priscilla T_1

I'm not able to get out, so she'll go to the store for me and bring me what I ask her to bring. I like the person that they've sent to me and she's very easy to talk to.

Romena M_1

I like that my aide takes good care of me. I have an excellent aide that is provided for me.

Patricia A_13

We're up in our 80's so we need all the help we can get. We get good service with them.

Anonymous_1707214827

The service was positive, and the conversations were good and informative. They are easy to talk to, and they do the best they can with what we got.

Deborah D_12

They keep our daily activity flow stable. I have liked that they always provide a backup if our caregiver isn't available.

Romena M

They need to find someone who can be here every day. I need to know the same person will be her the next day. They need to find someone to stay permeant with me. I get someone new every day and things are starting to miss.

Provider Response

Justin S_4

I get my house cleaned. I am legally blind and need the help. At first, it was a rocky start. It has gotten a lot better.

Shirley W_22

They have done what they have seen needs done I have liked that they do personal care.

Sandra W_28

They can do for me the things I can't do for myself. All their caregivers have been very nice.

Dorothy H_26

She does the laundry. They keep me informed.

Anonymous_1713521695

They had one caregiver who was engaging while he was awake. They helped with things around the home. They need to improve communication.

Bob M_20

Just simply being there gives me break They have very caring people.

Betty H_38

We didn't have to worry about someone coming. We didn't have them for long enough to know too much. They were very good, and we appreciated them.

Wilbur W_2

They always take good care of my dad. They are on time.

Stephena V

They help with my husband's bathing and dressing. I like that they are very cooperative and they really provide for our needs.

Dale W_6

They do things for me quickly. I am satisfied with what they are doing.

John F_37

They help out with things I'm unable to do physically. They have been very consistent.

Barbara C_60

They help the most just by giving me some time away from home as a caretaker. They offer good care, they always take care of the client.

Nancy T_24

The client is disabled and they help the most with cooking, cleaning, laundry, dishes, etc. I like that they're flexible with our schedules.

Melanie W_4

They provide a lot of assistance to get in and out of the house. I like that the people they send are personable, and reliable.

Beth S_15

Everything is going well, there is nothing they can do to improve. The staff is well-trained and ready to deal with any issues at hand.

Lon M

They help me clean and they brighten my day. I like how they come in and they are very friendly and helpful.

Thomas R_18

They help me with what I am working on. I like everything about them.

Randy N_5

She is really good, and my mom really likes her. I like the lady that is caring for my mom.

Donald R_15

There are a lot of things they don't/can't do. I've had a lot of trouble finding a permanent caregiver. It would be better if I could have the same person coming every week.

John R_53

They were only there for a couple of weeks before she passed, but they made everything easy. I like just all the staff was very caring. They took really great care of my mom.

MaryAnn B_4

They do things that he is not able to do for himself. I like the person that comes to our home.

Erica G_1

The speed of my talking is a bit slow because I had brain surgery. But they can improve by sending people with experience. One thing they can improve on is just being active and knowing what we need.

Patricia A_21

Right at Home has helped us because you don't have to tell the caregivers anything to do, they know what to do. I like that if one is not coming, the company calls and sends somebody else.

Robert P_26

They were on time and were very professional. The caregivers were wonderful. I would recommend them because they seem professional, and they were on time and knowledgeable about his physical therapy.

Chris R_7

The other places haven't kept her active, but this place stimulates her. I don't know much about the girls who spend the night. Janae was very friendly. She tried to get my Mom involved. My Mom loves her.

Harold M_7

They have changed my life. They cook me food and give me baths. I like that they actually care about what happens to me.

Donna Z_4

It has been a miracle to me. I feel like they saved my life.

Jody H_4

He's very happy with Susan, she's like a part of the family. I would recommend Right at Home because the office manager and office staff are amazing, they have a warmth about them, and the caregiver is like my friend.

Judy E_9

They've helped me the most by being here for my father while I'm at work. Sometimes the girls that come aren't accommodating to certain do task, the tasks aren't asking for too much.

Mike T_6

We have extra days we could use; it helps out a lot. They are here to keep him from falling. I like that they are on time and help around the house.

John G_54

They make me feel more hopeful of my outcome. They send aides who are friendly.

Dennis C_15

It's made my life easier because they are able to send me good people who get the things that I need too I like that you can tell that they care for the clients. I even had an aide that came over the week, she got my clothes dirty and Right at home got me new ones.

Kela A

They show me how to do some things and he has been able to carry on. I encourage him to relate directly with the client, instead of with me. The caregiver from Right at Home is very proficient in caring for my husband and he is almost deaf.

Cindy N_1

They did my cleaning for me because I am paralyzed on one side. Most of the people they sent me were friendly and talkative.

Katrina B

They are helping me around my house. I like that they help me.

Tammy R_3

They have given me some peace of mind. They have been very easy to work with.

Randy N_4

The caregiver helps with bathing, grooming, fixing meals, and light housekeeping. My mom really likes the caregiver.

Thomas M_27

I didn't need much care. I like them because they keep in contact.

Anonymous_6685

My mom really needs someone to help her get up and walk around; and they don't do that much. They need to have a caregiver back-up and let me know when my caregiver won't show up.

Provider Response

John G_47

It's not just the fact of having someone to clean, but also having someone to talk to while she does it. I like that they stay in touch.

Shirley W_16

It helps me to take some load off of me. I like to have some help from the agency. I wish I could get them every day.

Bev M_1

They do everything I need them to. I like that they are punctual and really help.

Tammy M_13

He is a fall risk, so it is helpful that they are with him. They have been very personable and take personal interest in patients.

Maureen F_5

Promptly respond to calls and they come promptly on time. I suppose increased pay for staff, so they stay longer.

Tina D_8

They have a positive attitude. She is reassuring. They have pursued finding the right support person for us.

Cliff M

They can do what they are supposed to do. I post a letter on my front door and it explains it to them. They need to follow the list I gave them. They need to do what they are supposed to do when they come.

Toy R

They helped the most by being here on time. They were there when they were supposed to be there. They were always on time. They are always very nice to deal with.

Anonymous_5991

My daily life has really improved. They help keep the house clean and make my daily life easier. I like their attitude and that they're very personable, friendly people.

Wayne G_3

I am 71 years old and need help sometimes. My caregiver provides that when she comes. She cleans my apartment and she is very thorough. She sits down and we chat. She runs my errands. I like that if they're going to be late, they call me and let me know my caregiver is running late. My caregiver calls and lets me know too. I have a certain time every week that she shows up. She does her chores and asks me what needs to be done.

Vernon G

I do not have to tell her what needs to be done, she already knows. I like my helper. She gets the job done.

Robert S_84

They send out good and caring people. They are very dependable and good at helping us.

John F_26

They help my mother bathe, which has really helped. I like how the services have been satisfactory.

Judith P_7

She is very helpful and asks constantly if she can do anything for me. I like the girl who comes here. It took a few people to find one that I liked.

Beverly F_8

I can't go down the stairs because I broke my leg. They made sure I had clean clothes. I didn't have to worry about anything. The people are very nice and friendly. They listened to me.

Shirley C_13

They could make it easier by giving me more hours. I like that they are prompt and professional.

Dawn D_5

I have a really bad back so I can't bend over but the caregiver wouldn't help me. My caregiver only took me to the doctor, she never would come in and help me with anything else. When I call them half the time they wouldn't follow through with anything.

Provider Response

John W_51

The caregivers cook and clean for me. They also look out for me. I've actually already recommended people. I'm very happy with my caregivers.

Kenneth K_7

She did not rush me through my exercises, she was patient and sat with me and let me do it at my own pace. I loved having the caregivers come. I like that they had patients with me.

MaryAnn B_3

In the past we had issues with getting people to come to the house who would stay and not leave for another job. Finally, they found a woman who is very reliable and does a great job. I like that they are very personal and they seem to care about their clients and helping them meet their needs.

Charlotte T_3

They've provided a lot of relief and peace of mind. Everyone is very friendly.

Lisa S_28

I like that they have been very helpful. I appreciate my caregiver. She goes above and beyond in everything she does. Other than the fact that I have trouble with the computer system, it's great.

Larry K_7

They have been responsive to my needs and my requests. I have been comfortable with the services and if there is a problem they will solve it.

Danny C_1

It's very helpful because my back is completely out; because I can't do too much housekeeping. The provider that comes in is very good, she takes care of the client and does excellent work.

Donald L_9

To be there for my dad when I had to leave. The aides would be late or not show up.

Jackie C_14

It's brought a lot of joy to my dad's life. The home care has kept him from getting sick. They have good employees that work for them.

Anonymous_5114

It has been a bit unreliable. We have liked some of the people but some are not as reliable. It hasn't done what they said it would do. The employees don't seem to always work the shifts that they are asked to work.

Provider Response

Patricia F_12

My wife is handicapped and we need help on getting her dressed and undressed. We did have our family, but it just depends on who comes and helps.

Winslow F

They work so much with me. They clean up my house. You always can get help when you need it. They are ready anytime.

Anonymous_4906

They give him company and they watch over him. They are available when he needs them and they are companions for him.

Wanda Y

The agency was helpful by giving me some freedom and doing things I am able to do. I liked that they were professional, handled everything well, and provided good quality of care.

Terrance O

They provided a caregiver who could help me with my personal hygiene. The service was great. My caregiver and I had some of the same things in common.

Robert A_26

He makes it more comfortable around the house. I like to know that my husband and house are taken care of.

Louis O_1

They clean the house, do laundry, feed me, and many other things that I myself can't do. I have had some that were good and others that were bad.

Gladys

Very appreciative of the amazing service. Thank you Lacey for everything you do.

Rosie R

One of the aides would read and sing to her. She babied Ruth and Ruth ate it up. I liked the aides that they sent to us, most of them anyway. There were some I could have done without.

Jody H_2

It has so positively changed our lives, Susan is tremendous. The other caregivers we've had didn't care, Susan cares. From the top down, the quality is amazing. They helped me get help from the VA, I've been working to get this help on my on

Ann M_32

I was able to go grocery shopping for him and get things we needed in the house. It depends on the caregiver. We had some which were good and some who were poor.

Carl A_2

Physically we're not able to do a lot so they made our lives a lot better by doing those things we can't. The people that come in to work for us are outstanding. We have no problem with the care itself. We have a problem with scheduling.

Margaret E_7

I am still able to get around but they help with cleaning the house and doing the laundry. I like the fact that they are very courteous and they are willing to go out of their way for you. They take really good care of you.

Larry F_6

They have given me information that I need to improve my day to day. I have been satisfied with their services. I like the promptness and courtesy that they show.

Essie S

We had ones that were good before getting the ones that were not good. The ones that were good interacted with my husband and they would talk to him. They would go and help get him in the shower and bathe him. They straighten up the house. They didn't bathe him. I had to go and help bathe him myself.

TV2

My wife and I had a medical procedure at the same facility on the same day. Due to their policy, we could not provide transportation for ourselves nor use a service like Uber. Austin from Right Home was able to provide courteous, on-time at 6:30 AM service. We will always use them!

Josephine A_1

I have had so many surgeries and I can no longer do the things I need to take care of. Having them is really a Godsend. It is easy to communicate with them. Sometimes I can just tell they are very sincere with caring for people.

Melody R_1

I missed my appointments because the agency wouldn't get us a caregiver. The agency needs to have people to come to work.

Michael E_3

I haven't had them that long. All I know is the lady who came to see me and took me to the doctor told me more about the company, and she was very good at telling me more about it. I think they're a great company.

Fannie W

They always do what I ask them to do. They are there to catch him if he falls. I like the people.

Martin B_3

They came in and cleaned my house. They could've been more reliable. One day they would show up and the next day they wouldn't. They did a good job, but they just weren't reliable.

Howard T_1

My first and second caregivers were not good, but my caregiver now really makes me happy. I like my caregiver and how helpful they are.

John E_17

It is helping me with my needs so much. They do things I am not able to do. I like my caregiver, she has been with Right At Home for about 6-8 years. They do not have a high turnover rate.

Laura H_17

The caregiver went above and beyond for my loved one. They made my life easier by being flexible with me. There was a day where he had fallen and they was able to change his schedule to go in early and help him since I couldn't go in because I was at work. One of the caregivers was able to help my grandfather and responded well with him.

Bridget A_1

They provide someone whenever we need them. I would say more communication with caregivers and more training for the caregivers.

James A_6

When they are here it's good and I'm happy, but when they don't show up I am not very happy. They need to come here more often.

Provider Response

Susan S_29

I can't do a lot because of my MS so she helps clean my house. The caregiver is good at what she does and is like family to us.

Lisa P_12

I love the great people they send to take care of my dad. I like the employees and the staff.

Wanda F_1

It helps him quite a bit to get showered and things. They are very efficient and are on top of his needs.

Anonymous_3111

They help me with my showers and different things. The man that comes here seems to be alright.

Victoria B_1

They do the things that I can't do physically. I've been with the same company now for ten years, and they have always been wonderful. They are there for me with anything I have needed.

Lois E_4

They get me to and from my appointments. They help me around my home, so I can stay in my home. They are dependable.

Monica R_2

If I send a text to Susan, she does her best to do whatever I need her to do. They are very flexible. They are accommodating and get the tasks done that I ask them to do.

Anonymous_2942

They help me the most with my showering and making my meals. They could improve the management.

Anonymous_3028

They have helped the most by being available when I need them. I like that Right at Home helps me with scheduling.

Peter A_2

I love my caregiver. They help me shower and make sure that it is not to hot and not too cold.

Olen D

They take me to the hospital and to the clinic and wait for me. Sometimes my caregiver wants to go in with me to talk to the doctor and take notes. They are on time, they get me places on time, they are excellent drivers, and they are prepared.

Eula M

It was not the caregiver that I chose, my children chose the caregiver that came. I did not like that I had more than one caregiver coming to my home.

Provider Response

James "Jim" Y

They help with around-the-house kind of things with dusting, dishwashing, and cooking. It comes in handy with my disability, and it helps me keep my life together around the house.

John L_12

They provide transportation to appointments mostly. I only use them for transportation. I do not know if they even check the driving capabilities of the people they hire. A couple of them have not been that good, but most are okay.

Patty S_5

If I didn't have this caregiver, I wouldn't have Right at Home. The caregiver does a good job taking care of my mom. They need to lower the price.

Belinda H

They were the only people he actually got to talk to. The one that came two days a week did a lot of things for him. She would change the sheets and cook him lunch. She is a super nice lady. They are very personable and treat him like a person. I do not have all the good words to say about them.

Lonnie B

They have helped me the most by doing everything properly and getting everything done. I am very sincere about Right at Home, and as far as I know, it is the best company I have ever been with.

Judy R_10

They take me to my doctor appointments, that is very important to me. Their caregivers are very caring.

Max F

She gets my house clean for me. The woman who comes in starts working as soon as she comes and works until she leaves. She is a good worker.

Sharon H_18

They bring him his lunch, which he really enjoys. They also go grocery shopping. We had trouble a while back, but that was with the old owners. That's been remedied now, though.

Raj171315

Laura and Lacey were great, very hospital, nice, friendly and professional. Caregivers were also friendly and professional. Owner terry is doing an excellent job of training and hiring professional friendly staff. My mom felt very content.

Diane B152347

Susan and team, thank you so much for your support and compassion for our mom. We appreciate your help.

Aloha RosenbaumCDRTN

Excellent company. May have to look at another company? Too expensive.

kpilkenton

The family is very pleased with the care my father is receiving from Right at home. The one caregiver that we love the most is Margaret. She has been with our father since 2007. In 2011 she was incolved in a real bad accident that had her in the hospital. Instead of retiring, she came back to work for our father in the spring of 2012. My father really enjoys it when he sees Margaret walking in the door. He hates to see Margaret leave when her shift is over.

Michelle16

Right at Home caregivers were awesome. My mom really liked them and trusted them. She told me several times how friendly and helful they were.

Jeannie2

The caregivers from Right At Home were Great! my Uncle did not want anyone in his home to begin with, but they soon won him over. He was able to stay in his own home, where he wanted to be, which is what we wanted for him as well. Thank you Right At Home!