Right at Home Northwest Indiana

Offers Home Care

70 Reviews
Call (219) 209-6842
Right at Home Northwest Indiana (219) 209-6842
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Reviews of Right at Home Northwest Indiana

70 Reviews Write a review

Home Care Reviews for Right at Home Northwest Indiana

April 25, 2022

By Vrajbala S

I am a current client of this provider

They have fulfilled my expectations. I think they provide good services.

April 10, 2022

By Blackbeard Teach

I am a current client of this provider

Caregiver is always on time and very accommodating with respect to changes in days and/or hours of service for my wife. Caregiver provides good assistance, as needed, with respect to assistance with a couple of my wife's Activities of Daily Living (ADL). Owner/franchisee always onboard to answer my questions. This is NOT my first experience with caregiver companies or assisted living facilities. Right at Home is truly helping me at the helm navigate rough waters.

April 05, 2022

By Debbie O

I am a current client of this provider

The agency is helpful by allowing me to go to work while they come out to take care of her. I would like to see the communication improved.

March 03, 2022

By Carolyn "Faye" U

I am a current client of this provider

It helps my dad out and gives him a break. They met our needs by having a consistent caregiver.

February 16, 2022

By Jacqueline T

I am a current client of this provider

Without them, I wouldn't get to go to work. I have the same girl each time. If I need to call, I have no problem getting through.

Provider Response

Ms Jaqueline T, Thank you very much for taking the time to review our agency. We are happy to hear we are providing you with great service. You and all of our clients are incredibly important to us. If there is ever anything we can do to help, please call Troy and or I at the office. -Sandra

February 07, 2022

By Jean M_30

I am a current client of this provider

It has allowed me to work full time, so he can stay at home and still have someone there. They need consistency in their caregivers. Sometimes they do not show up on time and do things for him.

Provider Response

Ms. Jean M, Thank you very much for taking the time to review our agency. We truly appreciate your feedback. Please know that we are available to speak at any time. We are happy to hear that we are providing good service. We agree, punctuality is important. We strive to ensure our Caregivers arrive on time and that they remain productive throughout their shifts. If you would like to discuss further and or provide any additional feedback, please Call Troy or Sandra at the office. We will make ourselves available at your convenience.

February 03, 2022

By Lynette T

I am a current client of this provider

They need to improve their communication. Last week, the caregiver called out and we weren't told. We had to reach out twice to find out why she didn't come. The service we've received over the past year has been terrible.

Provider Response

Ms. Lynette T- First, allow me to thank you for the time you have taken to review our organization. Your feedback and that of all of our clients matters greatly. The service you described below is not indicative of our agency. Our process when an employee cancellation occurs, is to immediately inform our client. We then work to cover any open shift (s). On the rare occasion in which a shift cannot be covered for the exact time of the original shift, we work to offer service at alternative times on the same day. We strive to offer our clients consistency and the best care possible. We pride ourselves in communicating appropriately with all those involved. If for some reason an oversight occurred in February, we greatly apologize. It is never our intention to cause undue stress. In the meantime, if you believe our service is not at appropriate levels, please know that we are available to discuss any issues you may have. We are happy to set up a meeting to review any open items and or service concerns. Thank you, Troy and Sandra Turner Owners of Right at Home NWI

January 12, 2022

By Lorenia M

I am a current client of this provider

They are flexible and have caregivers who speak Spanish. I like that they give us freedom to work without worry.

January 05, 2022

By Judy P_20

I am a current client of this provider

They have helped me because I need it, and it is easy. There are some time when they are limited by time, and sometimes you ask from someone but someone else.

Provider Response

Ms. Judy P, Thank you very much for taking the time to review our agency. Your feedback is greatly appreciated. We are happy to hear that we are providing good service to you. We do apologize about the availability of specific Caregivers at times. One of the things that makes us an employer of choice is the ability to provide flexible work schedules for our Caregivers. We are committed to work to provide you as much consistency as possible. Troy and I are always available to you. Please call us at the office if there is anything we can do to further improve service. -Sandra

December 16, 2021

By Ron N

I am a current client of this provider

They aloud him to stay home. They need to communicate with the family more.

November 18, 2021

By Sherry M_11

I am a past client of this provider

They helped because they bathed my mother. I like that they were very informative and prompt.

November 15, 2021

By Barbara R_45

I am a current client of this provider

They have helped me by answering my needs and they take great care of me. They are very faithful in coming to see me and help.

November 03, 2021

By Helen S_23

I am a current client of this provider

They have been very accommodating to my mother's needs, it gives me peace of mind knowing she is receiving quality care. They are very good about communicating with their clients.

September 28, 2021

By Lucy L_1

I am a current client of this provider

They're very good. They work with me for all my needs and stuff. They help me with cleaning things I can't do, so they make it available to me. They're able for a lot of things I can't fulfill myself. I haven't been with the agency that long so I don't want to say that much.

July 23, 2021

By LG

Other

My mothers care team is great! They are very punctual and attentive to my mother’s need. There is great communication so I never have to worry when I’m away at work.

July 12, 2021

By SDuff

I am a past client of this provider

I would highly recommend Right at Home to anyone seeking or needing part time or full time caretakers. We employed Right at Home to assist my mother after a fall from 24/7 care in the beginning until a few hours a day before she no longer needed the care. She had several caretakers and all were professional, kind and helpful. In working with the staff to set up the evaluation, care, and scheduling, everyone was extremely knowledgeable and helpful through all facets of the process. If you have someone who needs in-home care, I cannot recommend Right at Home highly enough! A great company to help us through a difficult time.

June 10, 2021

By Cindy Swinson

I am a current client of this provider

From the first day we had Right at Home for my Dad we have very much liked the staff in the office and the caregivers . We have found them all to be professional, kind , and helpful. My Dad enjoys all of his caregivers and we are so grateful to have them so that he can stay in his home .

November 11, 2020

By R. Flood

I am a current client of this provider

My 72-year old brother in law, who has had lifelong cerebral palsy, is the client. The caregiver picks him up at home twice weekly for water volleyball at the Hobart YMCA, stays on site for a couple of hours, then brings him home. He lives 3 miles across town, so I don't actually observe the relationship, but keep in close touch with him, both in person and by phone almost daily, and am aware of absolutely no complaints. Nor have I had any problems with the agency and its personnel. Very friendly and professional. I do recommend them. --Robert Flood

June 17, 2020

By Happy K

I am a current client of this provider

Our caregiver for my father is wonderful. He is so respectful to my father and his needs. Very helpful around the house too! My mom has no worries if she needs to run out or just needs to rest. Thank you very much!!

June 10, 2020

By Dan D.

I am a current client of this provider

The care given to my aged mother is excellent. The caregivers are kind and anticipate her needs. They are polite and always arrive on time.

June 04, 2020

By xxxxxxxxxxxxx

I am a current client of this provider

I am highly impressed by the quality of the helpers who come to our home. They are smart, kind and very helpful. I congratulate Right at Home for their quality!

January 12, 2020

By Kelly Crown Point iN

I am a current client of this provider

Don’t wait to get help! Call Right at Home to get a caretaker to match your needs . Be specific They will work with you It is worth the money but it takes time to get the caretaker so don’t delay. My mom stayed in our home till she went to heaven thanks to Right at Home. Bathing, Laundry, clean sheets , meal prep, dishes washed , sweeping are just a few of the wonderful serves done for my mom and I could still go to work knowing she was cared for. Our family was blessed because of Right at Home, yours can be too!

December 12, 2019

By Conrad West

I am a past client of this provider

My family used Right at Home for my mother after surgery. Marc and his entire team provided excellent care and I would highly recommend them if you need in home care for a loved one.

October 03, 2019

By Nurserebecca

I am a current client of this provider

We love Right at Home Caregivers. They are helping us care for our loved one. Very compassionate and hardworking. They arrive on time and have great people skills. The office staff at Right at Home are very responsive to our needs.

July 10, 2019

By Niecemary

I am a current client of this provider

I employed this agency to help with the care of my elderly Aunt whose health was failing. I started with Daycare service and rapidly changed to 24/7. Housecleaning chores and preparing food were done daily. The apartment was spotless and food was prepared to my Aunt's taste. My Aunt's health declined very rapidly and Hospice was called. Caregiver Janice during her shift took to calling Hospice as soon as she saw a change in my Aunt. I had many decisions to make during the weekends. The on- call person was very attentive to my concerns and responded quickly to resolving issues. Janice was there on the morning my Aunt was passing and helped me thru a very traumatic experience. She stayed beyond her shift, with approval from her agency, to help the Hospice Nurse while I had phone calls to make. She put the care of the person first. I thank all of the caregivers who got to know my Aunt and helped her. You all did an amazing job and my Aunt said you were all very nice to her.

April 14, 2019

By AnnHome

I am a past client of this provider

My family and I were very pleased with the care that our 95 year old mother received from the Right At Home staff. The management team and caseworkers were very efficient and made sure all shifts were covered each week. They were always receptive and accommodating when we had to make changes to the schedule and assist us with other needs. The caregivers were superb! Each caregiver was courteous and gentle with Mom and treated Mom and the other family members with the upmost respect. I highly recommend Right At Home for your loved one's home care needs.

February 07, 2019

By rotweiler

I am a current client of this provider

Right @ home provided us around the clock care for my mother-in-law with professional punctual, hard working people who were thoughtful and kind to her. They knew how to talk to her with ease and helped as well as kept her safe form falling when she tried to do things on her own. They helped with daily physical therapy exercises as well. Any questions I had were always addressed quickly and efficiently. I would certainly use them again if the need arises.

December 14, 2018

By SPO

I am a current client of this provider

Right at Home has been providing caregivers to come to my sister-n-law's home for 3 hours in the morning and 3 hours at night for over a year, 7 days a week. I understand that the staff has always been punctual and very friendly. My husband and I have met many of the staff and agree that they present themselves well and are friendly. Over time my sister-n-law's needs have changed and Right at Home has always promptly made arrangements to accommodate her. We could not be more pleased with Right at Home. We feel 100% confident with my husband's older sister is in their hands. Sharon Sporman

August 22, 2018

By Ziller

Other

We had Right at Home provide in home daily care skills to our mother after she returned from the hospital. The staff was very caring, professional and timely. The agency staff made it a priority to ensure that our needs were met. We were very pleased with their services and would highly recommend them to other families.

July 17, 2018

By Judy G

I am a current client of this provider

She is taking care of my mother. She provides companionship. She over sees my mother's daily care and makes sure things are done properly. She encourages my mother to participate in activities. She gives her a lot of options as far as activities. She provides different opportunities to enrich my mother's life. She does a lot of things that are varied and interesting. The particular care taker I have has been very good with my mother. She is very kind and is always looking out for my mother's best interests. They company in general has very high standards. They are very professional.

June 14, 2018

By Celia H

I am a past client of this provider

My mom liked the services as well and like the caregiver, Charlotte. I liked the caregiver. She was on time all the time and she was not in a rush. I was very satisfied with her.

June 14, 2018

By Nancy Y

I am a current client of this provider

My mom wouldn't be able to socialize without them. She has an oxygen tube, and they change her oxygen so she can come downstairs and socialize. They are professional and friendly.

May 16, 2018

By Mary M

I am a current client of this provider

Right at Home helps on the days that I have help, which is three days a week. The caregivers seem to do a good job.

May 16, 2018

By Luis R

I am a current client of this provider

It's more manageable. It's easier to handle the daily stress that goes along with providing the daily care. The days that they're there, it allows me to leave the house and take care of my own personal affairs and know that I don't have to worry or stress about what's going to be done with my mom. I can leave with a sense of knowing that they're going to care for my mom just as well as I would. They're dependable, reliable, and responsible.

April 27, 2018

By Kirk P

I am a current client of this provider

They have been very diligent, careful with my mother, and she seems to get along with them very well. I think that it is just basic stuff that they do for my mom, but they are able to do it really well.

April 17, 2018

By Gennell H

I am a current client of this provider

They don't seem to be very experienced with cleaning. It is nice when I don't feel like doing anything to have them help and clean. I like my house to be clean and for them to help me out when I can't do the work myself.

April 17, 2018

By Stanley T

I am a current client of this provider

The caregivers are on time and do what is requested. The caregivers are usually here for several hours, so I can go out, grocery shop, and do things that I couldn't before.

March 23, 2018

By Grace D

I am a current client of this provider

The caregivers are here, they're attentive, and they take care of my needs. They make my life easier just by being here and doing what I ask them to do, which is not a lot.

March 13, 2018

By John W_14

I am a past client of this provider

I really liked my caregiver, she was really pleasant. She was able to do the things I asked her to. I was able to go back to a normal living. I have gone through a lengthy period of when I was out because of the surgery. I lost my wife before this happened and I was out of it for a quite a while.

March 13, 2018

By Nancy M_15

I am a current client of this provider

I like the fact that if somebody calls off, they will find us a substitute rather than leaving us hanging. It takes some of the stress off of me because I was taking care of her all by myself, but it's not easy to have strangers in the house.

January 18, 2018

By Barbara R_20

I am a current client of this provider

I am happy with the help that Right at Home has given me, They are cooperative and helpful. What I find difficult is the inconsistency with the caregivers. I have many different ones each week, and I would like one that I can get acquainted with. Right at Home has been here for me when I need help, and I am grateful for that. All the people in the company are kind to me.

January 18, 2018

By Linda B

I am a current client of this provider

They are very good. I do not have any complaints with them. If I call them today for someone tomorrow they go out of their way to satisfy my needs. They are there when I am not. They do take care of her. I work midnight and they are there to take care of when I am not and get her to bed and make sure she is comfortable all night long.

December 11, 2017

By Christal F

I am a current client of this provider

Right at Home is good and reliable. My caregiver is really nice. The services of Right at Home have helped me in getting my household work done and in getting me to other places.

December 11, 2017

By Claude S

I am a past client of this provider

I would recommend Right at Home because I thought they were very efficient, and they would be available when I needed them to be. The services were available to be with my loved one while I was still working.

November 16, 2017

By Kenneth H

I am a current client of this provider

I would refer others to Right at Home because I like the caregiver that we have. Right at Home's services have made my life easier.

October 24, 2017

By Kathryn V_1

I am a current client of this provider

Right at Home is dependable because the caregivers are consistent and are always on time. Their communications is always good. The caregivers come in twice a week and that allows me to get work done.

October 02, 2017

By Sundoggy

I am a past client of this provider

We were fully satisfied with the care that was provided, and Right at Home was easy to work with. We no longer require their services, but we would definitely reach out to them if a need arose in the future.

September 21, 2017

By Mary and family

I am a current client of this provider

My mother has been using in-home caregivers through Right at Home for approximately one year. We have been very satisfied with the caregivers that have been sent to help care for Mom. We are comfortable knowing that she is in good hands.

September 19, 2017

By Duane G_1

I am a current client of this provider

Right at Home makes sure that the job gets done. The services from Right at Home make it easier on the family because there is someone else to depend on. Without Right at Home, it would be up to us to do everything that my mom needs.

September 19, 2017

By Francoise G

I am a current client of this provider

Right at Home is very accommodating, even at the last minute. They do magic and they manage to do whatever I need done. Right at Home has made life easier for me by accommodating me without much fuss. I have particular hours that are strange, and they accommodate exactly what I need.

September 19, 2017

By Rich C_2

I am a current client of this provider

Right at Home tries to pair you up with a dependable and care able caregiver. The caregivers are dependable. They make themselves available.

August 25, 2017

By Marianne H

I am a past client of this provider

I'd tell people that Right at Home was able to staff quickly for us. The service had helped the most by just looking after Marianne so I could go to work.

August 22, 2017

By Patrecia "Pat" S

I am a current client of this provider

I would tell a friend that the caregivers from Right at Home are reliable, come on time, and leave when I ask. I am 85 years old and am on oxygen 24/7. I have to do a lot of exercises because I hurt. I am pleased with the way that Right at Home performs their services.

August 18, 2017

By kjmski

I am a past client of this provider

They provided my mom with the best caregiver possible, she calls Nia her best friend she's ever had. Great company!

February 21, 2017

By Wolds

I am a past client of this provider

Great group of people to work with. Always willing to make adjustments at a moments notice to accomodate our ever changing situation. Caregivers truly do care and provided loving care for our loved one.

December 31, 2016

By Kim Fox

I am a current client of this provider

Right at Home staff have been providing companion care to our mom for the last 15 months. We have been extremely happy with the care and compassion that has been shown by the Right at Home staff. I would highly recommend this company if you have a family member that needs assistance with daily activities.

November 30, 2016

By Jangyus

I am a current client of this provider

We have had our caregiver for 16 months and we are extremely happy with the service she provides my wife and I . She communicates well and fits in with our family and is always willing to be there for us even when she is not working! We highly recommended Right at Home for giving us such a great helper who always does everything with a smile!

June 17, 2016

By Claudia P123553

I am a current client of this provider

Right at Home is great. They truly gave my husband back to us. He couldn't walk and was in a good deal of pain. Today, he is back to his old self. We go out to dinner, church, and shop. It amazes us because the future looks very bright.

April 19, 2016

By GMM

I am a current client of this provider

They were very kind and caing. Willing to work with what we needed for Mom. Caregiver was kind and caring as well. Happy to have stumbled across this agency - even though I had never heard of it before Google lead me to it. I prefer them to some of the other agencies we have used.

January 13, 2016

By Nancy G

I am a current client of this provider

During my recovery from foot surgery, I had the BEST care takers who took care of both my Mom and I. Each person has their special talent and way of making us feel comfortable. If the need should ever arise, I will feel comfortable knowing Mom will get the wonderful care this company provides.

September 20, 2015

By Lisa Lisa 1

I am a past client of this provider

Right at home was there for my mother when I needed them most. Fast reliable service!

August 31, 2015

By Lee Ader1

I am a past client of this provider

I have nothing but good things to say about the services we received from Right at Home. The caregivers were just wonderful. Each of them was caring and kind. They went out of their way to make us feel safe and cared for the entire time. I've been telling everyone how grateful I was by their services and how highly I recommend them.
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About Right at Home Northwest Indiana

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Northwest Indiana

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