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Right at Home Northwest Indiana

500 W. Lincoln Hwy, Merrillville, IN 46410

(219) 209-6842

Verified Partner

4.7

(118 reviews)

Offers Home Care
Top rated on Caring.com

2023, 2024, 2025

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Reviews of Right at Home Northwest Indiana in Merrillville, Indiana

4.7

(118 reviews)

    Top rated on Caring.com

    2023, 2024, 2025

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Larfrancine D

    5

    November 18, 2024

    I am a current client of this provider

    The agency has had positive impact because they've never left me hanging without a caregiver. I always know that my mom is being taken care of. I like everything about them. They're great listeners, you can call and talk with staff. You stay informed with them.

    Robert B_83

    5

    November 18, 2024

    I am a current client of this provider

    I have another person here to help me. I like everything about them.

    Provider Response

    Robert, thank you so much for taking the time to provide us feedback. We truly appreciate you. We are happy to provide you fantastic service. If there is anything at all that we can do to help additionally, please don't hesitate to let us know. We are grateful for the opportunity to work with you.

    Janet P_18

    5

    October 18, 2024

    I am a current client of this provider

    The caregiver provides companionship and friendship and helps me to stay in touch with my mother. I have used their services for 2 and a half years. I am highly satisfied with the caregiver.

    Provider Response

    Hello Janet, thank you so much for taking the time to give us feedback. We are happy to hear that you are pleased with our services and that you are able to better communicate with your Mom. We are also happy to hear that you are happy with our caregiver. You and your Mom mean so very much to us.

    Willie A

    5

    October 16, 2024

    I am a current client of this provider

    I have different aides. They help to get my spirit back. The aides help me.

    Provider Response

    Willie, thank you so much for taking the time to provide us feedback. We are very happy that your care team is helping you get your spirit back. One of our core values at Right at Home focuses on improving the quality of life of those we serve. If there is ever anything we can do to be of additional assistance, please let us know.

    Leon Keith B

    5

    October 3, 2024

    I am a current client of this provider

    I like that the employees are respectable. I like that the aide gives me a timeframe. I would recommend them because I like their employees and how they are trained.

    Provider Response

    Hello Leon, thank you so much for taking the time to give us feedback. We are very happy that you are pleased with our service. We work very hard to ensure everyone on our team is respectable, professional and properly trained. If there is anything further we can do to help, please don't hesitate to let us know.

    Stacy M_9

    3

    September 20, 2024

    I am a current client of this provider

    The person who was coming out before was not helping me. We have had issues with the caregiver. We had to call and not let them back in the house.

    Provider Response

    Stacy, thank you so much for taking the time to provide us feedback. Your opinion matters greatly to us. Right at Home remains committed to providing the best possible service. If there are any items which need our focus, please contact Troy or Sandra. We are always happy to help and remain at your service.

    Ann S_34

    5

    September 20, 2024

    I am a current client of this provider

    It helps me to get a couple of hours to do what I need to do while my husband is taken care of. We have no problems with them, if our caregiver can't come they send someone else.

    Provider Response

    Ann, thank you so much for your feedback. We appreciate you taking the time to let us know how we are doing. Right at Home remains committed to providing you and your husband the absolute best care.

    Elizabeth S_33

    5

    September 9, 2024

    I am a current client of this provider

    I like that I have not had issues with the schedule. I like the care being provided by the caregiver.

    Provider Response

    Elizabeth, thank you so much for taking the time to provide us feedback. Your opinion matters greatly to Right at Home. We remain committed to providing best in class service to our families. We are always here if there is anything we can do to provide assistance.

    Anonymous_1725620474

    4

    September 6, 2024

    I am a current client of this provider

    I rely on my caregiver for certain things. My caregiver has been with me for a while.

    Provider Response

    Hello, thank you so much for taking the time to provide us feedback. Your opinion means a lot to us. Right at Home strives to provide you the best possible service and consistency of care. We appreciate you so very much.

    Mary Ann M_7

    5

    September 6, 2024

    I am a current client of this provider

    They help with companionship. I like that they are very personable.

    Provider Response

    Mary Ann, thank you so much for providing us feedback. Your opinion matters greatly to us. Right at Home remains committed to providing the best possible care. If there is anything we can do to be of assistance, please let us know.

    Shirley B_38

    5

    August 7, 2024

    I am a current client of this provider

    I wouldn't be able to do it without them. The agency has excellent people that are experienced. The caregivers know what to do and rapidly get accustomed. Once they get familiar, they take over and do everything that is required. They communicate well with me, if an aide is not going to be there, I am found a replacement. They are very proactive.

    Provider Response

    Shirley, thank you so much for your feedback. Your opinion matters greatly to Right at Home. We are so pleased to know that you are happy with our service. Please let us know if there is anything we can do to be of additional assistance. We remain, as always, at your service.

    Mary Ann F_2

    5

    August 7, 2024

    I am a current client of this provider

    They follow instructions to the letter. They are professional, understanding, and kind.

    Provider Response

    Mary Ann, thank you so very much for your feedback. Your opinion matters greatly to Right at Home. We are so happy to hear that you are pleased with our service. If there is anything we can do to be of greater assistance, please let us know. We remain committed to providing you the best possible service.

    Julianne S_2

    4

    July 24, 2024

    I am a current client of this provider

    I think they should have someone come in and observe the caregiver to see if she could improve or if she's really learning. The agency always has a substitute caregiver if I need one, and they check up on me.

    Provider Response

    Julianne, thank you so much for providing us feedback. Your opinion matters greatly to us. If there is anything that needs our continued focus and or additional attention, we are happy to assist. Please contact Troy or Sandra.

    Pat M_23

    5

    July 8, 2024

    I am a current client of this provider

    She has been a good worker and cares for all of us. She is a super person. The gal we have right now is very good and has helped us a lot.

    Provider Response

    Pat, thank you so much for taking the time to provide us feedback. Your thoughts matter so very much to us. We are so happy that you are pleased with our service. Right at Home remains committed to providing the best possible care. If there is anything we can do to be of further assistance, please let us know.

    Konnie S

    5

    July 8, 2024

    I am a current client of this provider

    I don't have to drive to the pharmacy. They look over my medicines.

    Provider Response

    Hello Konnie, thank you so much for taking the time to provide us feedback. Your opinion matters so very much to us. We are happy to help you with your medications. If there is anything we can do to be of further service, please don't hesitate to let us know. Right at Home remains committed to providing the best possible care.

    Tricia P_1

    5

    June 11, 2024

    I am a current client of this provider

    They offer relief for his son who is his other caregiver as well. I like their reliability. They do a fantastic job.

    Provider Response

    Tricia, thank you so much for taking the time to provide us feedback. We are so happy to hear that we are helping and that you have been pleased with our service. This means so much to us. If there is anything at all that we can do to be of additional assistance, please let us know.

    Joe F_9

    5

    June 11, 2024

    I am a current client of this provider

    With their assistance, the quality of my life is better. They are always on time and are flexible.

    Provider Response

    Joe, thank you so much for your feedback. Your opinion matters so very much to us. Improving quality of life for our clients is part of our mission statement. We are so happy to hear you happy with our care. If there is anything we can do to be of further assistance, please let us know. We remain committed to providing the best possible service.

    Jerry M_19

    5

    May 28, 2024

    I am a current client of this provider

    It makes it much easier. They are very helpful. I haven't had any issues with them. If I call them, they usually answer.

    Provider Response

    Jerry, thank you so much for taking the time to provide us feedback. We love to hear that we have been helpful to you. Right at Home is always committed to providing the best possible care and service. If there is anything we can do to be of greater assistance, please do not hesitate to let us know.

    Marelli C

    3

    May 17, 2024

    I am a current client of this provider

    She needs them to prevent her from going to the nursing home. They're not doing what they promised. They need to cook for her. I'd like their caregivers to prevent her falls. They're supposed to assist her in the shower. They didn't notify us when she had a seizure. They need to engage her.

    Provider Response

    Marelli, we greatly appreciate you taking the time to provide us feedback. We apologize for not responding to this review sooner but we know your concerns were resolved. Safety, supervision, socialization, hygiene and nutrition are among the core services we provide at Right at Home. We truly apologize if you felt at one point like we did not place enough focus in those areas. We appreciate the work you and the family did to share expectations and goals for her care. We believe all concerns were resolved. We were truly honored to care for her until her passing. We will always miss her but will continue to care well for others in her honor. If there is anything we can do to be of assistance, please don't hesitate to reach out. We remain at your service.

    Lela J

    5

    May 6, 2024

    I am a current client of this provider

    They are always there for me. They are quick to respond to my questions and concerns.

    Provider Response

    Lela, thank you so much for taking the time to provide us feedback. We are so happy to hear that we are doing the right things for you. Caring for you has been very important to us. If there is anything we can to do to be of greater service, please do not hesitate to let us know.

    Frencey W

    5

    May 6, 2024

    I am a current client of this provider

    The agency has provided me with a caregiver that is always here on time and is also a very nice person. I would recommend them because my caregiver is kind, effective, and efficient.

    Provider Response

    Frencey, we truly appreciate your feedback. Thank you so much for taking the time to let us know what you think. We are so happy to hear that you are happy with our service and that you would recommend us to others. This means so much to us. Right at Home remains at your service. If there is anything we can do to be of further assistance, please don't hesitate to let is know.

    Becky

    5

    April 26, 2024

    I am a current client of this provider

    We have been with Right at Home for several years. The office staff is kind and professional. They respond and communicate regularly. Shana has been our regular caregiver. She os great! She was instructive, professional and to the point. Not only does she provide wonderful care to Mom, but to me, her daughter. Especially when she started. I was a helicopter caregiving daughter. Her direction and encouragement helped me be a healthier towards her, too. I still learn from her. She showers her, feeds and does light housework. BTW, she also prepares food to look good and tastes delicious, is quick with domestic work, and is a pleasant member of this household. Mom's dementia is advancing, but she remembers Shana every time Shana enters the house. It is reassuring to have such goodness in our family. Mom is now 94 and that happens with an atmosphere of peace and joy. Thanks RAH!

    Provider Response

    Becky, oh my goodness, thank you so much for providing such amazing feedback. We are overwhelmed and happy that you are pleased with our service. Your thoughts means the world to us. We remain at your service and if there is anything we can do to be of greater service, please let us know.

    Mitchell M

    5

    April 4, 2024

    I am a current client of this provider

    I have lost weight. I got my sugars under control and other things under control that need to be. I like that my caregiver is always here and knows what she is doing when she is here. She is very personable and bright and upbeat. She always lifts our spirits. She is extremely knowledgeable.

    Provider Response

    Mitchell, oh my goodness! We are so happy to hear of your amazing progress. Thank you for your feedback and kind words. We are overwhelmed to know you are thriving with Right at Home's care and companionship. We are honored to be of service. If there is anything we can do to be of greater assistance, please don't hesitate to let us know.

    Barb M_10

    5

    March 25, 2024

    I am a current client of this provider

    It is a good thing for her because the caregiver interacts with both my sisters and that is what they need. I would like them to communicate better.

    Provider Response

    Barb, thank you so much for taking the time to provide us feedback. We are so happy to hear that our caregiver interacts well with the family. Communication is extremely important to us. If you have any concerns at all, please don't ever hesitate to let us know. You can ask for Troy or Sandra and we will always ensure your concerns are well focused on. Contact us. Right at Home remains focused on providing the absolute best care options.

    Keith S_5

    5

    March 6, 2024

    I am a current client of this provider

    I have good caregivers. It helped him because it allowed him and I not to stress. I'd tell them to get to know the caregiver, and you can communicate with them.

    Provider Response

    Keith, thank you so much for taking the time to provide us feedback. Your care has been very important to us. We are happy to know that we can take some stress out of your lives. We strive to improve quality of life of those we serve. If there is anything we can do to be of additional assistance, please do not hesitate to let us know.

    Charles "Chuck" V

    5

    February 13, 2024

    I am a current client of this provider

    I can get around and do things like errands and stuff, and they help me out with groceries on the weekends. It has been perfect. They are very nice to get along with and have good socializing skills. They have been helpful with everything and know what I need, and I can explain things.

    Provider Response

    Chuck, thank you so much for taking the time to provide us feedback. We apologize for not responding to this review sooner. We are happy that Right at Home was able to provide great service for you. We have missed working with you and of course, your amazing personality. If there is anything that Right at Home can do to be of service, please don't hesitate to let us know.

    Nicole M_10

    5

    February 6, 2024

    I am a current client of this provider

    They are helping me take care of mom. They are responsive.

    Provider Response

    Nicole, we are so happy that we have been able to assist with the care of your Mom. We truly appreciate you taking the time to provide us feedback. Your opinion matters so very much to us. If there is anything we can do to be of service, please do not hesitate to let us know.

    Rebecca M_5

    5

    January 19, 2024

    I am a current client of this provider

    I like that I can trust my caregiver. I like that they are professionals.

    Layne D

    4

    January 11, 2024

    I am a current client of this provider

    They really help my mom live. Most of the caregivers are very good but some don't are not proactive.

    James R_34

    4

    December 15, 2023

    I am a current client of this provider

    They are always on time. They are flexible with changes of hours and they give rides to appointments.

    Janet B_22

    4

    December 15, 2023

    I am a current client of this provider

    It has helped just being there with my father and keeping an eye on him. They get groceries for him and do just about anything he needs. They take him to the doctor. They do a lot of things to help him. I would say that they are very reliable and the staff friendly.

    Ronald "Ron" D

    4

    December 5, 2023

    I am a current client of this provider

    I would like them to have more professional people. I have had a couple of nasty people taken care of me. I would like them to improve their communication.

    Thomas "Tom" Y

    4

    December 5, 2023

    I am a current client of this provider

    I like that they help me do things that I cannot get done. I like that the VA is paying for their services.

    Shelly L_2

    5

    November 15, 2023

    I am a current client of this provider

    She gets the care she needs, and it is less of a worry for us. The care they have provided was good, and they match the caregiver to her needs.

    Anonymous_7680

    4

    November 8, 2023

    I am a current client of this provider

    They are good now. Just the way it started off, the people that they sent to us weren't reliable and weren't doing the things that needed to be done.

    Lucille F_3

    5

    October 5, 2023

    I am a current client of this provider

    Our caregivers take us to appointments if we need them. They're reliable and if I have to call after hours, they are always there.

    Robert R_54

    5

    September 8, 2023

    I am a current client of this provider

    I'm not driving, and so their services have helped me a lot. They drive me places that I need to go, which has had a huge impact on my life. I like that they follow up on changes in scheduling very well.

    Ellen W_14

    4

    August 18, 2023

    I am a current client of this provider

    They help occupy time. They should improve communication.

    Sabrina M_1

    5

    August 18, 2023

    I am a current client of this provider

    Keeping his house clean and providing good quality service. My dad is pleased with the work that they have done.

    KRut

    5

    July 23, 2023

    I am a past client of this provider

    Right at Home provided caregivers for my Dad for about 1.5 years. We started with just a few short visits per week but that increased to 24/7 care in the last few months of his life. He lived in an Assisted Living facility but his health declined to the point that the RAH caregivers allowed him to remain in his apartment. He eventually also had hospice care. The Right at Home team communicated with the staff at Assisted Living and with hospice to help keep everyone up to date and current with Dad's needs. My siblings and I did not live close to Dad but I had the privilege of meeting many of his caregivers. They truly cared about him and for him. I know my Dad was well cared for and lived as full of a life as he could till the end. Thank you.

    Dennis H_8

    5

    July 21, 2023

    I am a current client of this provider

    The caregiver is taking him out, taking him for walks, and visits. I like that they are just very considerate, the one that we have.

    Paul C_23

    5

    June 22, 2023

    I am a current client of this provider

    The agency has had the caregiver there on time and on the days that I needed her. I like that they accommodate me if I have days off. So far it has been the best caregiver.

    Roger V_1

    4

    June 9, 2023

    I am a current client of this provider

    I get time to run errands. I like the caregivers that come.

    Michael C_41

    5

    April 25, 2023

    I am a current client of this provider

    I can't do a lot with my mom, it helps me. The girls are good with my mom.

    Kathy N_7

    5

    April 20, 2023

    I am a current client of this provider

    We've only used them twice, but It's been great so far. They have made our lives easier just by showing up on time. I like that they are dependable.

    Letroy and Lula M

    5

    March 22, 2023

    I am a current client of this provider

    They make the beds and sweep the floors. I haven't had any complaints.

    Paul W_11

    5

    March 4, 2023

    I am a current client of this provider

    They make it so I can actually live in my home since I'm handicapped. I appreciate every one of the helpers, even the new ones.

    Kathie R_1

    4

    February 15, 2023

    I am a current client of this provider

    It hasn't worked out exactly the way we wanted it to, but that is because of situations within the family. They are able to give more personalized service.

    Debbie O

    5

    January 23, 2023

    I am a current client of this provider

    The caregiver helps with anything I ask. I would recommend them because I don't have any problems with them.

    Sherry S_9

    5

    January 6, 2023

    I am a current client of this provider

    They do everything they say they would do. They have done everything that they are supposed to do and then some.

    Carolyn "Faye" U

    5

    December 9, 2022

    I am a current client of this provider

    They help me to get up with my walker. The friendliness.

    Patricia H_32

    5

    October 13, 2022

    I am a current client of this provider

    The caregivers are all very good with my dad. We all live over an hour away so it's nice to have someone there. They try really hard to be consistent with the caregivers.

    Laverne J_1

    5

    October 13, 2022

    I am a current client of this provider

    The client is quite comfortable with the caregivers, but he tends to have issues with them when they keep changing out. Older people like to see a continuation of the same person coming in and taking are of them on a daily basis. Sometimes when someone is here that he is not familiar with, he tends to not want to eat, and I have to feed him. The girls are very patient and are willing to do whatever they need to accommodate the client. I like that their employees are very caring and are very willing to do what is necessary to help the client.

    Daniel D_8

    5

    September 26, 2022

    I am a current client of this provider

    My mom could not live without them. I like the people that tend to my mom.

    Provider Response

    Mr. Danile D, Thank you very much for taking the time to review our agency. Your feedback is greatly appreciated. We agree, our Caregivers are amazing. Without them, there is no way that we could do the work we do. Troy and I continue to be available if you should need anything at all. Please call us at if there is anything we can do to help.

    Nicky W

    5

    September 16, 2022

    I am a current client of this provider

    It relieves me of wondering how I'm going to get things done. They try to accommodate my schedule.

    Liz C_7

    5

    August 10, 2022

    I am a current client of this provider

    They do the bathing and make sure that he gets fed. I like that they have good employees.

    LaVerne S

    5

    July 13, 2022

    I am a current client of this provider

    They agency has hired good people. I like Anne the caregiver, she is wonderful.

    Joan M_32

    4

    July 6, 2022

    I am a current client of this provider

    I really can do anything myself but I just like having someone here with me. Right now, I am doing everything myself but if I ask her to do anything she will help me out.

    Joyce B_19

    5

    May 23, 2022

    I am a current client of this provider

    The daily care of the caregivers makes my experiences positive. The attentiveness of the caregivers is something I like.

    Barbara K_23

    5

    May 4, 2022

    I am a current client of this provider

    They have helped me the most by being here and take me to places where I need to go. They can improve their training for housekeeping.

    Vrajbala S

    5

    April 25, 2022

    I am a current client of this provider

    They have fulfilled my expectations. I think they provide good services.

    Blackbeard Teach

    4

    April 10, 2022

    I am a current client of this provider

    Caregiver is always on time and very accommodating with respect to changes in days and/or hours of service for my wife. Caregiver provides good assistance, as needed, with respect to assistance with a couple of my wife's Activities of Daily Living (ADL). Owner/franchisee always onboard to answer my questions. This is NOT my first experience with caregiver companies or assisted living facilities. Right at Home is truly helping me at the helm navigate rough waters.

    Jacqueline T

    5

    February 17, 2022

    I am a current client of this provider

    Without them, I wouldn't get to go to work. I have the same girl each time. If I need to call, I have no problem getting through.

    Provider Response

    Ms Jaqueline T, Thank you very much for taking the time to review our agency. We are happy to hear we are providing you with great service. You and all of our clients are incredibly important to us. If there is ever anything we can do to help, please call Troy and or I at the office. -Sandra

    Jean M_30

    5

    February 8, 2022

    I am a current client of this provider

    It has allowed me to work full time, so he can stay at home and still have someone there. They need consistency in their caregivers. Sometimes they do not show up on time and do things for him.

    Provider Response

    Ms. Jean M, Thank you very much for taking the time to review our agency. We truly appreciate your feedback. Please know that we are available to speak at any time. We are happy to hear that we are providing good service. We agree, punctuality is important. We strive to ensure our Caregivers arrive on time and that they remain productive throughout their shifts. If you would like to discuss further and or provide any additional feedback, please Call Troy or Sandra at the office. We will make ourselves available at your convenience.

    Lynette T

    1

    February 3, 2022

    I am a current client of this provider

    They need to improve their communication. Last week, the caregiver called out and we weren't told. We had to reach out twice to find out why she didn't come. The service we've received over the past year has been terrible.

    Provider Response

    Ms. Lynette T- First, allow me to thank you for the time you have taken to review our organization. Your feedback and that of all of our clients matters greatly. The service you described below is not indicative of our agency. Our process when an employee cancellation occurs, is to immediately inform our client. We then work to cover any open shift (s). On the rare occasion in which a shift cannot be covered for the exact time of the original shift, we work to offer service at alternative times on the same day. We strive to offer our clients consistency and the best care possible. We pride ourselves in communicating appropriately with all those involved. If for some reason an oversight occurred in February, we greatly apologize. It is never our intention to cause undue stress. In the meantime, if you believe our service is not at appropriate levels, please know that we are available to discuss any issues you may have. We are happy to set up a meeting to review any open items and or service concerns. Thank you, Troy and Sandra Turner Owners of Right at Home NWI

    Lorenia M

    5

    January 12, 2022

    I am a current client of this provider

    They are flexible and have caregivers who speak Spanish. I like that they give us freedom to work without worry.

    Judy P_20

    4

    January 6, 2022

    I am a current client of this provider

    They have helped me because I need it, and it is easy. There are some time when they are limited by time, and sometimes you ask from someone but someone else.

    Provider Response

    Ms. Judy P, Thank you very much for taking the time to review our agency. Your feedback is greatly appreciated. We are happy to hear that we are providing good service to you. We do apologize about the availability of specific Caregivers at times. One of the things that makes us an employer of choice is the ability to provide flexible work schedules for our Caregivers. We are committed to work to provide you as much consistency as possible. Troy and I are always available to you. Please call us at the office if there is anything we can do to further improve service. -Sandra

    Ron N

    4

    December 16, 2021

    I am a current client of this provider

    They aloud him to stay home. They need to communicate with the family more.

    Barbara R_45

    5

    November 15, 2021

    I am a current client of this provider

    They have helped me by answering my needs and they take great care of me. They are very faithful in coming to see me and help.

    Helen S_23

    5

    November 4, 2021

    I am a current client of this provider

    They have been very accommodating to my mother's needs, it gives me peace of mind knowing she is receiving quality care. They are very good about communicating with their clients.

    Lucy L_1

    4

    September 28, 2021

    I am a current client of this provider

    They're very good. They work with me for all my needs and stuff. They help me with cleaning things I can't do, so they make it available to me. They're able for a lot of things I can't fulfill myself. I haven't been with the agency that long so I don't want to say that much.

    LG

    5

    July 23, 2021

    Other

    My mothers care team is great! They are very punctual and attentive to my mother’s need. There is great communication so I never have to worry when I’m away at work.

    SDuff

    5

    July 12, 2021

    I am a past client of this provider

    I would highly recommend Right at Home to anyone seeking or needing part time or full time caretakers. We employed Right at Home to assist my mother after a fall from 24/7 care in the beginning until a few hours a day before she no longer needed the care. She had several caretakers and all were professional, kind and helpful. In working with the staff to set up the evaluation, care, and scheduling, everyone was extremely knowledgeable and helpful through all facets of the process. If you have someone who needs in-home care, I cannot recommend Right at Home highly enough! A great company to help us through a difficult time.

    Cindy Swinson

    5

    June 10, 2021

    I am a current client of this provider

    From the first day we had Right at Home for my Dad we have very much liked the staff in the office and the caregivers . We have found them all to be professional, kind , and helpful. My Dad enjoys all of his caregivers and we are so grateful to have them so that he can stay in his home .

    R. Flood

    5

    November 12, 2020

    I am a current client of this provider

    My 72-year old brother in law, who has had lifelong cerebral palsy, is the client. The caregiver picks him up at home twice weekly for water volleyball at the Hobart YMCA, stays on site for a couple of hours, then brings him home. He lives 3 miles across town, so I don't actually observe the relationship, but keep in close touch with him, both in person and by phone almost daily, and am aware of absolutely no complaints. Nor have I had any problems with the agency and its personnel. Very friendly and professional. I do recommend them. --Robert Flood

    Happy K

    5

    June 17, 2020

    I am a current client of this provider

    Our caregiver for my father is wonderful. He is so respectful to my father and his needs. Very helpful around the house too! My mom has no worries if she needs to run out or just needs to rest. Thank you very much!!

    Dan D.

    5

    June 10, 2020

    I am a current client of this provider

    The care given to my aged mother is excellent. The caregivers are kind and anticipate her needs. They are polite and always arrive on time.

    xxxxxxxxxxxxx

    5

    June 4, 2020

    I am a current client of this provider

    I am highly impressed by the quality of the helpers who come to our home. They are smart, kind and very helpful. I congratulate Right at Home for their quality!

    Kelly Crown Point iN

    5

    January 13, 2020

    I am a current client of this provider

    Don’t wait to get help! Call Right at Home to get a caretaker to match your needs . Be specific They will work with you It is worth the money but it takes time to get the caretaker so don’t delay. My mom stayed in our home till she went to heaven thanks to Right at Home. Bathing, Laundry, clean sheets , meal prep, dishes washed , sweeping are just a few of the wonderful serves done for my mom and I could still go to work knowing she was cared for. Our family was blessed because of Right at Home, yours can be too!

    Conrad West

    5

    December 12, 2019

    I am a past client of this provider

    My family used Right at Home for my mother after surgery. Marc and his entire team provided excellent care and I would highly recommend them if you need in home care for a loved one.

    Nurserebecca

    5

    October 3, 2019

    I am a current client of this provider

    We love Right at Home Caregivers. They are helping us care for our loved one. Very compassionate and hardworking. They arrive on time and have great people skills. The office staff at Right at Home are very responsive to our needs.

    Niecemary

    5

    July 10, 2019

    I am a current client of this provider

    I employed this agency to help with the care of my elderly Aunt whose health was failing. I started with Daycare service and rapidly changed to 24/7. Housecleaning chores and preparing food were done daily. The apartment was spotless and food was prepared to my Aunt's taste. My Aunt's health declined very rapidly and Hospice was called. Caregiver Janice during her shift took to calling Hospice as soon as she saw a change in my Aunt. I had many decisions to make during the weekends. The on- call person was very attentive to my concerns and responded quickly to resolving issues. Janice was there on the morning my Aunt was passing and helped me thru a very traumatic experience. She stayed beyond her shift, with approval from her agency, to help the Hospice Nurse while I had phone calls to make. She put the care of the person first. I thank all of the caregivers who got to know my Aunt and helped her. You all did an amazing job and my Aunt said you were all very nice to her.

    AnnHome

    5

    April 14, 2019

    I am a past client of this provider

    My family and I were very pleased with the care that our 95 year old mother received from the Right At Home staff. The management team and caseworkers were very efficient and made sure all shifts were covered each week. They were always receptive and accommodating when we had to make changes to the schedule and assist us with other needs. The caregivers were superb! Each caregiver was courteous and gentle with Mom and treated Mom and the other family members with the upmost respect. I highly recommend Right At Home for your loved one's home care needs.

    rotweiler

    5

    February 7, 2019

    I am a current client of this provider

    Right @ home provided us around the clock care for my mother-in-law with professional punctual, hard working people who were thoughtful and kind to her. They knew how to talk to her with ease and helped as well as kept her safe form falling when she tried to do things on her own. They helped with daily physical therapy exercises as well. Any questions I had were always addressed quickly and efficiently. I would certainly use them again if the need arises.

    SPO

    5

    December 14, 2018

    I am a current client of this provider

    Right at Home has been providing caregivers to come to my sister-n-law's home for 3 hours in the morning and 3 hours at night for over a year, 7 days a week. I understand that the staff has always been punctual and very friendly. My husband and I have met many of the staff and agree that they present themselves well and are friendly. Over time my sister-n-law's needs have changed and Right at Home has always promptly made arrangements to accommodate her. We could not be more pleased with Right at Home. We feel 100% confident with my husband's older sister is in their hands. Sharon Sporman

    Ziller

    5

    August 22, 2018

    Other

    We had Right at Home provide in home daily care skills to our mother after she returned from the hospital. The staff was very caring, professional and timely. The agency staff made it a priority to ensure that our needs were met. We were very pleased with their services and would highly recommend them to other families.

    Judy G

    5

    July 17, 2018

    I am a current client of this provider

    She is taking care of my mother. She provides companionship. She over sees my mother's daily care and makes sure things are done properly. She encourages my mother to participate in activities. She gives her a lot of options as far as activities. She provides different opportunities to enrich my mother's life. She does a lot of things that are varied and interesting. The particular care taker I have has been very good with my mother. She is very kind and is always looking out for my mother's best interests. They company in general has very high standards. They are very professional.

    Celia H

    5

    June 14, 2018

    I am a past client of this provider

    My mom liked the services as well and like the caregiver, Charlotte. I liked the caregiver. She was on time all the time and she was not in a rush. I was very satisfied with her.

    Nancy Y

    5

    June 14, 2018

    I am a current client of this provider

    My mom wouldn't be able to socialize without them. She has an oxygen tube, and they change her oxygen so she can come downstairs and socialize. They are professional and friendly.

    Mary M

    4

    May 16, 2018

    I am a current client of this provider

    Right at Home helps on the days that I have help, which is three days a week. The caregivers seem to do a good job.

    Luis R

    5

    May 16, 2018

    I am a current client of this provider

    It's more manageable. It's easier to handle the daily stress that goes along with providing the daily care. The days that they're there, it allows me to leave the house and take care of my own personal affairs and know that I don't have to worry or stress about what's going to be done with my mom. I can leave with a sense of knowing that they're going to care for my mom just as well as I would. They're dependable, reliable, and responsible.

    Kirk P

    5

    April 27, 2018

    I am a current client of this provider

    They have been very diligent, careful with my mother, and she seems to get along with them very well. I think that it is just basic stuff that they do for my mom, but they are able to do it really well.

    Gennell H

    4

    April 17, 2018

    I am a current client of this provider

    They don't seem to be very experienced with cleaning. It is nice when I don't feel like doing anything to have them help and clean. I like my house to be clean and for them to help me out when I can't do the work myself.

    Stanley T

    5

    April 17, 2018

    I am a current client of this provider

    The caregivers are on time and do what is requested. The caregivers are usually here for several hours, so I can go out, grocery shop, and do things that I couldn't before.

    Grace D

    5

    March 23, 2018

    I am a current client of this provider

    The caregivers are here, they're attentive, and they take care of my needs. They make my life easier just by being here and doing what I ask them to do, which is not a lot.

    John W_14

    5

    March 13, 2018

    I am a past client of this provider

    I really liked my caregiver, she was really pleasant. She was able to do the things I asked her to. I was able to go back to a normal living. I have gone through a lengthy period of when I was out because of the surgery. I lost my wife before this happened and I was out of it for a quite a while.

    Nancy M_15

    5

    March 13, 2018

    I am a current client of this provider

    I like the fact that if somebody calls off, they will find us a substitute rather than leaving us hanging. It takes some of the stress off of me because I was taking care of her all by myself, but it's not easy to have strangers in the house.

    Barbara R_20

    4

    January 18, 2018

    I am a current client of this provider

    I am happy with the help that Right at Home has given me, They are cooperative and helpful. What I find difficult is the inconsistency with the caregivers. I have many different ones each week, and I would like one that I can get acquainted with. Right at Home has been here for me when I need help, and I am grateful for that. All the people in the company are kind to me.

    Linda B

    5

    January 18, 2018

    I am a current client of this provider

    They are very good. I do not have any complaints with them. If I call them today for someone tomorrow they go out of their way to satisfy my needs. They are there when I am not. They do take care of her. I work midnight and they are there to take care of when I am not and get her to bed and make sure she is comfortable all night long.

    Christal F

    5

    December 11, 2017

    I am a current client of this provider

    Right at Home is good and reliable. My caregiver is really nice. The services of Right at Home have helped me in getting my household work done and in getting me to other places.

    Claude S

    5

    December 11, 2017

    I am a past client of this provider

    I would recommend Right at Home because I thought they were very efficient, and they would be available when I needed them to be. The services were available to be with my loved one while I was still working.

    Kenneth H

    5

    November 16, 2017

    I am a current client of this provider

    I would refer others to Right at Home because I like the caregiver that we have. Right at Home's services have made my life easier.

    Kathryn V_1

    5

    October 25, 2017

    I am a current client of this provider

    Right at Home is dependable because the caregivers are consistent and are always on time. Their communications is always good. The caregivers come in twice a week and that allows me to get work done.

    Sundoggy

    5

    October 2, 2017

    I am a past client of this provider

    We were fully satisfied with the care that was provided, and Right at Home was easy to work with. We no longer require their services, but we would definitely reach out to them if a need arose in the future.

    Mary and family

    5

    September 21, 2017

    I am a current client of this provider

    My mother has been using in-home caregivers through Right at Home for approximately one year. We have been very satisfied with the caregivers that have been sent to help care for Mom. We are comfortable knowing that she is in good hands.

    Duane G_1

    4

    September 20, 2017

    I am a current client of this provider

    Right at Home makes sure that the job gets done. The services from Right at Home make it easier on the family because there is someone else to depend on. Without Right at Home, it would be up to us to do everything that my mom needs.

    Francoise G

    5

    September 20, 2017

    I am a current client of this provider

    Right at Home is very accommodating, even at the last minute. They do magic and they manage to do whatever I need done. Right at Home has made life easier for me by accommodating me without much fuss. I have particular hours that are strange, and they accommodate exactly what I need.

    Rich C_2

    4

    September 20, 2017

    I am a current client of this provider

    Right at Home tries to pair you up with a dependable and care able caregiver. The caregivers are dependable. They make themselves available.

    Marianne H

    5

    August 25, 2017

    I am a past client of this provider

    I'd tell people that Right at Home was able to staff quickly for us. The service had helped the most by just looking after Marianne so I could go to work.

    Patrecia "Pat" S

    5

    August 22, 2017

    I am a current client of this provider

    I would tell a friend that the caregivers from Right at Home are reliable, come on time, and leave when I ask. I am 85 years old and am on oxygen 24/7. I have to do a lot of exercises because I hurt. I am pleased with the way that Right at Home performs their services.

    kjmski

    5

    August 18, 2017

    I am a past client of this provider

    They provided my mom with the best caregiver possible, she calls Nia her best friend she's ever had. Great company!

    Wolds

    5

    February 21, 2017

    I am a past client of this provider

    Great group of people to work with. Always willing to make adjustments at a moments notice to accomodate our ever changing situation. Caregivers truly do care and provided loving care for our loved one.

    Kim Fox

    5

    December 31, 2016

    I am a current client of this provider

    Right at Home staff have been providing companion care to our mom for the last 15 months. We have been extremely happy with the care and compassion that has been shown by the Right at Home staff. I would highly recommend this company if you have a family member that needs assistance with daily activities.

    Jangyus

    5

    November 30, 2016

    I am a current client of this provider

    We have had our caregiver for 16 months and we are extremely happy with the service she provides my wife and I . She communicates well and fits in with our family and is always willing to be there for us even when she is not working! We highly recommended Right at Home for giving us such a great helper who always does everything with a smile!

    Claudia P123553

    5

    June 17, 2016

    I am a current client of this provider

    Right at Home is great. They truly gave my husband back to us. He couldn't walk and was in a good deal of pain. Today, he is back to his old self. We go out to dinner, church, and shop. It amazes us because the future looks very bright.

    GMM

    5

    April 19, 2016

    I am a current client of this provider

    They were very kind and caing. Willing to work with what we needed for Mom. Caregiver was kind and caring as well. Happy to have stumbled across this agency - even though I had never heard of it before Google lead me to it. I prefer them to some of the other agencies we have used.

    Nancy G

    5

    January 13, 2016

    I am a current client of this provider

    During my recovery from foot surgery, I had the BEST care takers who took care of both my Mom and I. Each person has their special talent and way of making us feel comfortable. If the need should ever arise, I will feel comfortable knowing Mom will get the wonderful care this company provides.

    Lisa Lisa 1

    4

    September 20, 2015

    I am a past client of this provider

    Right at home was there for my mother when I needed them most. Fast reliable service!

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    Services and Amenities of Right at Home Northwest Indiana in Merrillville, Indiana

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
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    • Fitness Opportunities

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    • Background Checks
    • Staff Drug Screening

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    • Is Bonded and Insured

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home Northwest Indiana in Merrillville, Indiana

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

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