BrightStar Care of Lake County Highland, IN

Louis J_1

I am a positive person. I am used to nice people, I treat them nice and they treat me nice. They can cook. I like everything about them.

Suchita R

She administers medicine that has improved my quality of life. I only interact with one nurse, so I appreciate her care and attentiveness.

Michelle L_13

They allow me the freedom to not be the caregiver for part of the day. The people that we have to care for Jack for are like family.

Monica L_4

I liked knowing that someone was coming over to help. The agency was concerned with the care of the patient, and they will try to find out the best way to help the patient.

Sue B_21

It gives us time to enjoy and get out of the house. They could make the scheduling better.

Cindy Z_1

They send good people out that get along with her. They call you back and stay in touch with you.

Laura P_12

I like that they have been professional. I like the convenience and my nurse.

Wayne M_14

They helped me by driving me around. I liked that the people were very nice.

Anonymous_1707830623

They cared for my wife for the last few years of her life, and they have been caring for me. We have been with them for 8 years, and we have a good relationship with the caregivers.

Pam P_16

They have helped him the most by making him feel comfortable and provide him with company. I would recommend them because they do a great job and are there to care for my father.

Annie S_6

They've been able to help me the most since I don't feel like I need to worry about my loved one. I like that their services have been able to be convenient for us. They're attentive to our needs.

Anonymous_1704455250

I am very pleased to have my sheets changed once a week. I am very pleased and certain about taking a bath and changing my sheets in the same day. They seem to be very available, and I haven't had any problem with people showing up. The people are nice.

Carrie S_3

My caregiver has helped me the most by being understanding and listening. I like that my nurse is very nice.

Anonymous_1701785465

They just help with things that I had to do myself. They have relieved a lot of pressure. I like that when they say they are going to come, they show up.

Pete

Nina, the caretaker from Brightstar was great. She was helpful, knowledgable, and compassionate. We look forward to building a long relationship with her and Brightstar. Thanks

Janna _1

They are consistent and communicate well. I would recommend them because we've been using them since 2008, and we trust them.

Anonymous_7672

They get me good substitutes, they are good girls. I would recommend them because they are prompt. If there's a problem, they get in touch with me. If my girl can't come, they let me know, and they get a substitute.

Kim B_17

They helped him out by being able to attend to his needs. I liked that all the people I dealt with were very kind and compassionate.

Anonymous_7593

Our main caretaker is outstanding. She gets my dad to do things that he won't do for anyone else. BrightStar Care has quality caregivers. They are flexible, and I have never had any issues with them.

Laura P_12

It really helps me because they come and do my infusions. I like that they are very efficient.

Loraine S

They make my food and bring it into another room. I like that the people do their work. I really cannot cook for myself.

Reginald B

They have this one lady, Andrea, who has been here and I don't understand how she has a job - she lies. I've been having a problem with the aides and I'm trying to find a regular aide on the weekend. The weekend one is the one I have a problem with. It started out beautifully and I've been with them since February.

Martha T_8

My caregivers on the weekends do not do a good job. I would like to see BrightStar Care improve on the consistency of the same caregivers.

Linda T_27

Brightstar isn't here every day, they are here a couple of times a week. They are a good company.

Rita B_14

They take care of me when they are here. They are fine. Everybody needs adjustments and I cannot complain about them.

Joyce H_22

I think it would be nicer if we had the same person coming out all the time, instead of almost every day having someone new. I liked that the employees were so nice, friendly, kind, and willing to do whatever help was needed.

Ray M_5

They have helped the most with getting my meals for me. I like the people that represent them.

Ron S_9

The caregivers are there for the client. They do a good job at being considerate of the client.

Alicia S_1

It helps me a lot with the full caregiver for my mom and it is only 5 hours a week and it does help me because it makes sure that my mom takes her medicine and I have to go into the office a couple of times a week and she is able to go over there 2 and a half hours a day so she eats. I like that they follow up right away and their customer service was good.

Agnes A

His health is not getting better, it's getting worse and he gets mad about a lot of things so Brightstar helps to find an answer for me and they encourage me. I like that you can ask question and you get an answer. They are helpful.

Edward B_12

They have helped the most with the cleaning. I like that they can help me with a lot things.

Janet M_25

It is exceeding my expectations in what I am looking for. I actually like the caregiver for my mother, and I also like the team you work with. I like the whole team that works together through the other people as well.

P-Millie

They let me know what is happening. It is dependable.

Anonymous_6361

I have comfort knowing someone is there during the day when he is alone for his safety. We have had one caregiver the whole time and not switching a lot of people.

Ellen _7

They have provided good care for mom. They are easy to reach out to.

Anonymous_6917

They are able to meet my needs when I need someone. I like the flexibility.

Cindy A_6

Someone comes one day a week, but that one day is very important. They provide care to my husband. I like the dependability, communication, the competence, and listening abilities of the staff that comes out, and they are dependable.

Bob F_11

They gave me peace of mind. I liked their customer service.

Annette W_3

Without them, I would be lost. The aide I have knows what to do.

Thomas M_25

They helped to make sure that I was in good shape. I liked the fact that the people who worked there were friendly, kind, professional, and competent.

Ashley H_3

It was awesome to have help. I took care of him full-time, so I needed someone to help, so I could have a break for myself. When we were looking for care, we were on a limited timeline. I loved how quickly BrightStar Care was able to get in and help us.

Russell S_11

They take care of me and tell me I am okay. I like that they call and let me know when they are going to be here.

Lori G_19

My father-in-law is able to do everyday duties while they are here. I like Kay; she did her job very well.

Nina S_3

We recently got a new caregiver, and we really like her; she is attentive and engaged. I would like more consistency. I have had 3 different caregivers.

Abby .

With or without them we are able to take care of my mom. I would not be honest if I said they work well.

Tracy S_6

They helped her with bathing. I liked that they came out quickly and the caregiver was excellent.

Anonymous_6505

Some of them could transfer her, some others couldn't. All of them were friendly, but the caregivers need more training. My mom needed a lot more than the caregivers do, but they do what they could.

Ron _2

I was just an unfortunate situation my parents were in. They had nice people.

Kristina W_1

They have helped with transportation. The caregivers are caring and friendly.

Anna K_6

The agency has helped with mistakes. I like this agency because they are supportive.

Larry K_8

It's been somewhat positive but also somewhat disappointing. She hasn't been emptying the wastebaskets like she said she would. I need help cleaning Larry's room. The light housekeeping is what we understood we would get.

Anonymous_6250

They mop the floors and take out the trash. They help her to the bathroom. They make her a meal. We haven't been using them that long. They should be a little more consistent with their caregivers.

Anonymous_6255

I get infusions every week for the rest of my life. It's kind of inconvenient, but what can you do - you have to be able to breathe properly. I like that she comes out to me. My nurse is very prompt, most of the time. She is very kind. She's very gentle. She does my infusions.

Carla R_4

Sue provided the care that my mom needed, it took a load off of my mind. I liked that they were flexible and available if I needed to change the schedule.

Gail M_15

I really like caregivers. They are here when I need them because it gives me a break. I like that they are flexible and they are caring.

P-Frank M

They help me a lot to take care of him. I can have a bit of a break to get some sleep. I like that they try to keep the same people as much as possible. I don't like a lot of people in and out of the house.

Jose L_4

We respect the caregiver and she treats my parents with respect. We have only dealt with Angie and she is just amazing.

Ashley _1

It depends on if we get the great lady, or not. They could have more training for the caregivers, it depends on who we get.

Linda T_20

Having the agency around is helpful because they help me with my personal hygiene, and they do things that I couldn't do. I would recommend the agency because they are just very efficient, and I am happy with the services provided.

Terry L_8

It helps me because I am here all day every day. They care short-handed and so they could improve that.

klowens

My sister and I were in a panic because our Mom, who has Alzheimer's was going to be released from the hospital soon with a new feeding tube. One of the CNAs at the hospital recommended Brightstar for home care and we're so glad she did. They got us signed up on VERY short noticed and had someone at our home to help the day after Mom got discharged. Right now my Mom needs total care, help with hygiene, dressing, everything --and they even helped with the laundry --which wasn't expected but greatly appreciated ;) We love the personal home helper and the nurse that came out to do the assessment. everyone has been friendly, professional, punctual and very helpful. We don't know what we would have done without them. I highly recommend this agency

Odeaner A

It is very important to me. I like the quality of people.

Anonymous_5736

The only thing that I have trouble with is that they have been switching the girls. Because so far, I had help and no problems with them.

Alisha G_1

They helped me a lot. She was very nice and attentive to my concerns.

Cynthia H_13

They show up. They are efficient.

Theresa R

The greatest help they provide is transportation to doctors appointments. I like the service they provide. It is a needed service.

Anne R_10

It allows me to go to work. They could follow through more in the office.

Patricia Z_2

They are doing all they can at this point. Instead of calling the night before I would like more notice when a caregiver is coming out.

Geraldine E_2

I am going through something right now where I can't walk and the caregiver helps me with things I can't walk to or pick up. They are very good at what they do and the services they provide.

Teresa L_3

We really liked our caregiver. She was very caring and conscious. They have been very helpful to correct any issues.

Jill O_1

She helped him get out of his shell a bit. I like the flexibility.

Rhonda _4

There wasn't much they could have done better; they made sure she had round-the-clock care like we asked. They were really receptive of her needs. They did an excellent job of pulling together the services for her.

Anthony T_2

With my illness they have been able to help me do laundry and getting groceries. I like that they are very professional.

Jonathan V

They have good customer service and awesome care. They are family friendly and the office staff is professional. As well, as the caregivers.

Jim R_12

One of the most important things is to help him move around, from chair to bathroom to bed. I like how they've done a good job with being polite and informative and honest, and the one caregiver I met was very capable and nice.

H-Ruth E

They have provided services for me. They are here when they are supposed to be and they take care of me.

Dwayne W

I'm grateful for the help, but we are not fully staffed to the point where I feel comfortable. The company needs to hire more staff and train their staff better. I also always seem to get a new person and instead of them coming in. I have to take time to train them in what to do each time.

Helen F_12

She was very caring toward my husband. I liked the caretaker.

Rita .

I know that I can't care for my mom by myself so they provide the additional help that our family needs. All of the aides that have serviced my mom seem to do the best they can.

Anonymous

They help me transport him out of bed and feed him. They are professional about what they do, and they have good paperwork.

John S_74

If my dad doesn't tell them what to do I don't know what they're doing. I don't know if they're actively trying to find stuff to do. They need to have consistent people. They have a hard time finding people to come consistently.

Jack J_6

I wanted more hours with them, but we could not get them. They would help to free me up to do things. We really enjoyed our caregiver that we had.

Dtr R

She helped with food and she helped clean. I thought that is was a little costly.

Ruth W_12

The services have been helpful because I have a nurse who is able to come and give me an infusion. I would recommend BrightStar Care because they have been very nice to me and the caregiver is awesome.

Accounts P

They have helped him by providing required drugs. I like that they are prompt with documentation.

Kathy _7

They are attentive to her needs and they listen. I have already recommended multiple people to them.

Anonymous_3717

The provider has helped me a lot with cleaning. I would love it if they could give me physical therapy to help my husband on my own. I like that they are on time all the time and they tell me if they are going to be late.

Melissa L_3

The services help me out because they are able to check on Wayne while I'm at work during the day. I would like BrightStar to have better communication on when the caregiver is coming. They changed times on me without me knowing.

Lynda G

By cooking meals it really helps me take of my father. They have been so helpful with me personally. They are helpful when I call with a question.

Marge N

It gives me a chance to get out of the house since there are just the two of us. I don't usually leave her alone. The gal we finally ended up with is great. I was a little upset before Robin but they fixed it right away.

Avery G

They don't have to stick me a lot of times. They talk to me and give me good information. I like that they do the job. They are always on time.

Rosemary N

I love the services and I think that they would benefit from having more medically skilled caregivers. I think that they provide great companionship. The agency is very pleasant to work with.

Anonymous_4194

They have to be more responsive instead of sitting on the chair waiting for me to call them. There were some caregivers that were very good and some that were not good.

Debbie K_8

She only gets service two hours, two days a week. There needs to be more consistency with the caregivers coming. There is a favorite one that we were told we were going to get, but we only get her only every other time.

P-Ruth E

It's very helpful when you're as old as I am. It would be very hard for me get around without them. They're doing okay. They come in the morning and leave in the evening. They fix my meals.

Fred H_5

I am at least getting some help for my husband. I would like to have a regular caregiver. I have to show different caregivers how to do everything.

Jim N_2

We needed the services, and they were able to react within a day. There were four different caregivers and they all differed. I like the flexibility. They are able to react quickly.

Marcee S

Without them, she would have gone to a nursing home and possibly died there without family members. They came through at the last minute and significantly changed her life. I used two agencies and they were the better choice by far. The best thing was that they were so professional. My dad got Covid from another agency's nurse and so they ended up dropping my family. This agency kept sending caregivers which was what we needed. They really came through for my family.

Carole D_3

They hire qualified and good nurses. I get infusions once a month and I have some difficult veins and they found a nurse who can take care of the IV's and not hurt me, which I really appreciate.

Mary Jane H

It is more convenient for me that they come to my house. They are very prompt and keep in touch with me. They keep me updated on whether there will be changes. I am always well informed.

Mike W_9

The client needed care on short notice and BrightStar was able to accommodate that. The client liked all three of the caregivers who worked with her.

Melinda S_5

They were only there for a few days. I just feel like some caregivers were better than others.

Mark M_15

I think the caregivers need to be better informed of what they should be doing. There needs to be a policy where the caregivers can't be on their phone during their shift. The agency needs to improve the quality of their caregivers.

S- Christopher P

I like that they come when I need them and do what I need them to do. I like that I haven't had any issues with them.

Phyllis D_8

I am 80 years old and my husband is frequently up at night. I am having a problem getting him up and down any stairs. It takes both Linda and I to help him get down the three stairs and go into the shower. Without them I wouldn't be able to manage. They can have better communication. I have asked if I have had time accumulating. They always tell me they will check and get back to me. They always say that but never do.

Kathy B_15

I have had them for a year and a half, and I have never had any issues with them. They have made my life easier, because I can function and go to work. They take very good care of my sister. It's a tough situation, but we have no issues with them.

Joyce E_2

They give her companionship and bathe and change her when I need a break. I know it's hard to get people to do the job. I would like more people to be eager about doing the job.

Karen Z_4

It really does help me a lot. They will help cook for me. They have matched caregivers to my needs and have done a great job to fit me well.

Carol K_10

She has a laid back attitude but still gets things done. I like the caregiver she is fabulous.

Charlene A_1

They help clean, and give baths, they also take me outside. I like all of the girls that come, they are down to earth.

Edward K_9

They've been able to assist after hospital needs. They can maintain the appointments that they've set.

Brigida O

They are very good. They are great at their job. They come and vacuum and do a little cooking. The people that come are great. They are nice and very caring.

Helen M_25

It was very helpful to my husband. They took him out to exercise and stayed with him. That helped get it the way for a little while. They can give classes to the girls as to what is expected of them more. They should be oriented as to what they should be doing. I don't know if they do that.

Tom V_1

They make life easier by caring for my mom and doing all she asks them to do. I like that they give good service and great follow up.

Mary O_1

The caregivers interacted with my loved one and played games with her. They would take her for walks. The company has great customer services. The caregivers are friendly and accommodating.

Claudia P

They have nice people that come, and I don't have to tell the girls what to do. They provide the help that I need.

Alberto C_1

They impacted my daily life badly because I had to miss work in order to care for my dad. I would like them to be able to get people to do work they promise to do.

Justine K

I would like her to start accepting help with bathing but she is not ready for that yet. The cleaning is taking a huge load off of her companion and herself. There was someone who came and took the time to sit down with us and explain all the options. Everything was flexible and there was no long term commitment. The amount of hours was flexible.

Carol G_14

My husband has Parkinson's and dementia so she provides total care for him. I have the same caregiver every day. That is very convenient. She knows what to do and how to do it.

Barb B_2

They allow my neighbor to be independent and stay in her home. The continuity of care and the staff are great.

Anonymous_3190

They do what they can. They have a high quality of work.

Anonymous_2160

We have been pretty lucky with the caregivers that we have, but some of the less good ones don't know what to do, and they aren't proactive. They meet our needs pretty well.

Nancy

I have BrightStar Care West Lake County for 2 hours every day. They come in, they clean up my husband and then they leave. So they do their job, though he doesn't need a lot of care. We've already been using their services for more than a year. They also do other things, they might make him a light breakfast which is minimal, they'll go get him his shoes and things like that. The caregiver is different every day. I wish I could get a caregiver every day and I don't have to tell them where the silverware is, or the cups are and so on. Every day I have to tell a different person. So nobody gets to know each other or even know where to find the towel, soap, the basin, and everything to wash my husband. In terms of the billing, they take it right out of my visa card. I would recommend them if someone for the most part just needs minimal help. The caregivers are not able to change bandages, or put medicine on, or give someone medicine. Aides can't do that.

Dawn P_1

I would need to use them more for my life to be easier. They have made my life easier by giving me a break from what I have to do. They are reliable and very nice. All of the caregivers are very nice.

Maria P

He helps me to make sure that my husband is okay. I would tell a friend that they are reliable. Even if it is last minute, they always come through.

Holly P_1

My caregiver was very helpful and very proactive. She was always concerned and asking question. She did extra chores. The nurses came and did surveys when they weren't needed.

Anonymous_1643

They can improve by finding someone for me when the routine caregiver is not there. They can improve by providing the care when the main caregiver is not there.

JoAnne C_1

I am alone, so I could not manage without them. I have been very pleased with my workers. They do what I want them to do. There is a nurse that comes by once a month to check on everything.

Rosemary W_2

They take into account her particular needs as they change. They are professional and caring. I like that their people are trained and professional.

Anonymous_30

We don't have them very often. We only get them for 20 hours a month. They greet my mom when they come in. They're friendly.

Diane S

It gives me some freedom to even go to the grocery store or go work out. I like that the people that I have are amazing. It did take a while to find them, but since we have found them, everything has worked out fine.

Christine W

They help the most with my food because I cannot cook anymore. I like them because they are very polite when I call, are very informative, and will send out capable help for me.

Cassie Y

It was convenient and wonderful when they would come. They could have had better availability.

Joe B_6

I am not sure there is anything they could do. It is more her attitude than anything else. Her CNA is doing all she can to move forward and work. I like the way that they are always looking for ways to improve. They are constantly finding better ways to serve. That is something that is very important.

Christine B_2

They help the most with doing what I ask, like the therapy or the nurse doing her part. I like that the nurse will explain things to me.

David James S

They should hire caregivers who want to work and want to come work with me. They shouldn't lie to me about the caregivers not coming back or why they've been changed. I'd like to see everything improved. The caregivers don't show up, and the staff doesn't show up.

John F_4

They only come one day a week, but the gal that comes does a nice job in doing the laundry and light housekeeping. I like their follow through. They've had good people come here. If someone can't come, they immediately find someone else to come.

Joyce H_3

The one I had for couple of months was great. The new one hasn't been here much to rate them. They give me good care, answer my questions, and if a caregiver can't come, they had someone else come.

Nancy _6

I feel like they could have been a little more helpful around the house. I like the fact that they got on it right away and came quickly to help. They had competent help.

Christine F_3

They run errands. They could have better communication.

Anonymous_2178

He doesn't think he needs anything, so it impacts my life more than his. They have just worked out for us, and they have been able to provide the services that we need for my parents.

Anonymous_912

They have been helpful on sending caregivers when I need them. They make adjustments when I need it. The caregivers are well received by the children. They accommodate my preferences for my kids, such as someone who does not smoke, goes on walks, and goes to the park. They provide my priority of safety. I need childcare and supervision. They provide safety and supervision of my children.

Patricia "_2

The services caused me so much stress. I never knew who was going to come in the door. I didn't know if they were going to be qualified. There's a lack of consistency in the caregivers. The schedulers don't listen to your needs. They just do what they want, and it doesn't matter what the clients' needs were. Most of their caregivers end up leaving.

Joanne A_4

It is a help knowing that someone is coming twice a week. It makes it so I don't have to go there all the time. I like that we have had no problems with them, from the initial interview to the payment, which was reasonably priced, and the service has been good.

Mary K_5

They kept an eye on her and kept her company. She liked talking with them. They were so good and excellent. If they sent someone that she didn't like, the next time they would send someone that she did like.

Balthasar H

We don't have them everyday, but they help me walk when I am outside and they take me by the hand. They were here on time last time, and they helped me when I couldn't walk too well. They are generally very nice.

Grace A_3

Sometimes they call off right before they are suppose to come. They are always very nice people.

Tyrone S_2

They take away some of the concerns I have. They care for my loved ones and they are there when scheduled. I like that they are flexible and they are professional in the staff and leadership.

Scott M_3

They send qualified people over when we need them. They make sure my mom doesn't fall and help her do basic patient care. They follow all the recommendations and requirements. They communicate well, they cover everything whenever we have problems. They will accommodate to our schedule whenever we need it.

Patrick D_2

They're very flexible in scheduling when he has an appointment. They come when necessary. They are very helpful, nice, and caring. They are not intrusive. I think that the nurses that come are very professional and very nice. They are compassionate and caring and the care is very good. They are not snobby.

S - Eric A

I had surgery, and I couldn't do a lot of things. When they came, they did the things I couldn't do. They did everything I asked them to do.

John _5

My wife was satisfied with the caregiver and there were no complaints. When I went to the office and talked to the person in charge, Lisa was very competent as far as explaining things to me.

Still Looking

We hired Bright Star for in home care. The provider offered care of the dependent and light housework. Dad was gotten out of bed, taken to the kitchen for breakfast, then onto the couch. On the days we did not have in home physical or occupational therapy, that was the extend of his care from Bright Star. Dad was on the couch and the caregiver sat in the kitchen on her cell phone. A few times, we had other providers from Bright Star, they did more house work than prsonal care. No assistance with therapy. A representative came to the house for evaluations of the caregivers, but nothing changed. Communication was poor. We were left without a caregiver a few times because of call offs. Its a daunting task finding a caregiver. It's expensive. We just wanted what we paid for.

Alice N_4

We are very satisfied with her. The agency found her for me, and we have a lot of fun with her. I am very happy with them. Everyone I have had is very nice, but one caregiver is very special.

Jeannie R_1

I wouldn't be able to leave the house without someone staying with my mother. I was very happy. They did everything I wanted.

Charles S_8

They give me a chance every other day to go and buy groceries and do other things. I don't have to worry about my wife. I have no complaints about the company. They are doing a great job.

Joann G_1

They treat me well. They send me super women until I get the right one. The manager is also really good. She talks to the girls about me really well, and they do a good job. The girl I have now is very very good.

Janet P_1

They are a big help with the housekeeping. I like that they are very prompt. They are there when they say they will be.

Juana M_1

We only use them when there is a need for them, but they are really needed when they are here. The services are good, but the price is very high.

Anonymous_941

We are trying to get a person to be here more steadily instead of different people every day. I would prefer to have one caregiver instead of several for my loved one.

Anonymous_167

We get respite care, so it allows us to do errands and other things we need to do. It's a huge help. We have had some lack of caregivers. They have trouble finding people.

Anonymous_240

The communication has helped the most. The scheduling system could be updated.

Carie S

I stopped getting phone calls from the place that my dad was living because he was being taken care of. They were very easy to work with and they provided great care for my dad.

Anonymous_9

They help by coming in and checking in on my loved one.

Anonymous_20

They could do a little better with cooking. They are good and they send me better people.

Kenneth C

The caretaker could be a little bit older and have something in common with my loved one. Right now, the aide is a lot younger than the client. They're pretty good and I can't think of anything right now. They are punctual and they take good care of my loved one.

Anonymous

They could find a cure for the disease I have. The nurses seem to be doing a good job.

Angela D

Lately, I have been getting a lot of new caregivers. The ones I have gotten familiar with have been good. Sometimes it is not told to me when there are changes.

Jose

The only thing they could have done is find people that like to work and come do the work. The service was poor. They didn't come to work. I would not recommend them because I wouldn't send someone that I wasn't happy with.

Antonio P

They attend to all my needs. I would tell a friend that things are good so far.

Georgianna C

They help me without question. They primarily help with my food and my home care. I am satisfied with them. They present no problems, and they follow up with what they say they will do.

Catherine L

She changes the sheets, vacuums, and does an array of things. They could lower the prices so my mother can have her more often. The caregiver makes my mother feel very comfortable and my mother looks forward to them coming.

Esther S

She is unable to take care of herself, so these services allow her to live. They should actually have people that speak Spanish.

Maryann R

They cooked for me and cleaned the kitchen. They were very punctual and dependable and very nice and caring.

Justin D

They come and clean his room, which is important for him. They do a good job and are a good homemaker.

Anonymous

It's making a great difference. I'm able to get out while the caregiver is here to take care of my bills and stuff like that. Though it took time to get the right aide, I like the aide that I have now. Their communication can be improved.

Becky-dgtr

The fact that I have people to depend on and fill out the book to keep me informed. They let me know when a problem arises. I like the fact that BrightStar has collected problems I have quickly and fixed them. The caregivers are kind, thoughtful, and careful.

Ada D

I am able to go grocery shopping and get stuff for things I have to do. I don't have to worry that she isn't being taken care of. They are very knowledgeable. Our caregiver knows what to look for and when to call the doctor. She lets me know, and she knows what to do with certain things.

Carol S

I would definitely tell people about Bright star. My caregiver is unique and wonderful. It is wonderful not having to find someone to drive me when I have to go on an errand. I have been thanking God all day today for the amazing people in my life.

Shirley C

They have great communication and they explain what is offered. She does what I expect her to do and other things that need to be done.

Inell W

They are very courteous and kind to me. They are also professional. I don't have to move around a lot like I used to. They make things physically easier for me.

Charlene T

The girls that help me are efficient and clean. They are helpful and warm. They have really made my life easier because I'm in a wheelchair, and I can't do a lot of things. They step right in and do it. They're so helpful.

Barbara O

Everybody was nice, professional, and talked to my mother. We had them four times and had four different ladies. I was gone for the two hours each time. I was able to leave the house. It was for me because I don't have anyone to help, and I can't leave the house.

Mary F

I would like for them to keep up with their schedule. They cancel a lot. They give her massages and give her baths.

Ruth P

If the caregiver is going to be late, they will call me and let me know ahead of time. For example, my aide was in a car accident, and the office called me as soon as they found out and asked if I wanted a replacement or if I wanted to wait. My aide will come in, give me a shower, and make me comfortable.

Gloria S

BrightStar Care is very efficient. BrightStar Care has been great and my mom really likes them a lot.

Rachel H

BrightStar Care has excellent communication and care. Without BrightStar Care's assistance, my loved one would have to be in a rest home.

Carole N

I would tell a friend that BrightStar Care is reliable. BrightStar Care has made life easier for me by doing things for my mother that she can't do for herself.

Anonymous

I would recommend BrightStar Care to others because they have done well with taking care of my light housekeeping needs. The care from BrightStar Care has made life easier for me because my caregiver is nice and congenial, but I do not ask them to do much for me. I do not require a lot of care.

Anonymous

BrightStar Care has made my life easier by doing household chores.

Rosemary V

BrightStar Care offers more services than others. BrightStar Care makes my life easier by being available when I need them.

Lisa R_2

If you get the right caregiver, you will be very satisfied. BrightStar Care provides me with quality care.

Rodney S_1

I would recommend BrightStar Care because they do excellent work! The service has helped because sometimes my loved one doesn't feel like doing anything and I don't feel like doing anything and when she comes, she takes care of both of us.

Gloria M_3

I would tell a friend that BrightStar Care usually tries to correct it if I have a problem. BrightStar Care cleans my house and washes my clothes.

Courtney A_1

I have had several home care services, but BrightStar Care is number one. I like the caregivers, and the service that they give is excellent. The caregiver encourages my loved one to do stuff on their own, and if he can't do it, then they go about doing it.

Nancy S_13

I recommend BrightStar Care because they provided the care that we needed. The communication from BrightStar Care was very helpful. There were little things that happened that were not great.

Dawn B

I would like for the caregivers of BrightStar Care to be more proactive in helping my mother out. BrightStar Care allows me to not worry about my mother 24/7. They take her to all of her appointments and are there with her.