Concierge Care - Jacksonville, FL

Offers Home Care

187 Reviews
Call (800) 973-1841
Concierge Care - Jacksonville, FL (800) 973-1841
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Reviews of Concierge Care - Jacksonville, FL

187 Reviews Write a review

Home Care Reviews for Concierge Care - Jacksonville, FL

June 24, 2019

By Pam H

I am a current client of this provider

They quickly take care of any problems that arise. They really try to get my mom the best caregivers for her. There is great quality of the caregivers, and the upper management takes care of problems and cares about the services they provide.

June 06, 2019

By Anonymous_1910

I am a current client of this provider

It is hard to communicate with some of the caregivers because of the language barrier, and some do not want to work. They are flexible and they have a good price.

June 06, 2019

By Peggy M_5

I am a current client of this provider

They come when I get home, so it makes it easy. It took all the stress off of me and I think she is getting better care. Both of the caregivers they have sent have been very nice and they have been very easy to work with on schedules because of the fact that I work.

June 06, 2019

By Jane S_16

I am a current client of this provider

They really don't have to do much. They could make him turn in bed more often. I would recommend them, because I have had no problems. If you have health insurance, this is a good one.

June 06, 2019

By Linda H_19

I am a current client of this provider

My mother is really ill, and at my age I cannot provide a lot of her physical care. They have given me my life back. I have no reluctance to leaver her with them, and she likes them. They are prompt, they have good communication, and they provide me with kind, caring, and knowledgeable caregivers.

June 06, 2019

By James (_2

I am a current client of this provider

The caregiver has improved my loved one's quality of life by getting my loved one up in the morning. The caregivers start my loved one's day on a bright note. I like the caregivers that come.

May 30, 2019

By Linda M

I am a current client of this provider

There are certain things that are difficult for me to do now, and they are able to help me with that. The caregivers are very prompt and if we need to make changes, the company is very able to do that and helpful in that way.

May 29, 2019

By Elizabeth P_2

I am a current client of this provider

Their dependability has helped the most. They are dependable, and they call me if there is an issue or reassignment.

May 28, 2019

By Sharron M

I am a current client of this provider

The office has been very good about keeping me aware of any changes, and about getting me assistance when there is a schedule change or the caregiver is ill. The caregiver is reliable and a nice person to have around. I've had her for about two years.

May 22, 2019

By Jan N

I am a current client of this provider

It has been able to keep her out of assisted living. They seem to be very available on short notice.

May 21, 2019

By Greg L_3

I am a current client of this provider

They come in and get her medicines for her. They make sure she's okay, and I trust them. I like the nurse because she's done an outstanding job. She keeps me well-informed.

May 21, 2019

By David L_1

I am a current client of this provider

They help me get out of bed in the morning, they dress me, and they take care of my laundry. They caregivers seem to know what they are doing, and they care.

May 06, 2019

By Bill G

I am a current client of this provider

I have run into a situation or two that we have had to correct, and once the correction was made, we didn't have to worry about it again. The women that are sent here overall have bonded well with my mother. They understand her situation. When we laid out all the facts to them, they continue to do what I want done when I'm not here. If there are any problems, they let me know personally. Everything is pretty much smooth. They are really good about making sure we have the same people and the substitutes have been here before as well.

May 06, 2019

By John D

I am a current client of this provider

The impact of having the caregivers is life changing. They give my mom companionship. I like the quality of the staff.

May 06, 2019

By William C_14

I am a current client of this provider

They have made it so that my loved one is taken care of in the morning and afternoons. They make sure my loved one is happy. The caregivers are professional.

May 06, 2019

By Lewis H

I am a current client of this provider

She is highly dependent on the services. She needs 24 hour care, so if they weren't here then we would have to be there. They can be consistent with the caregivers. It confuses her when a lot of caregivers rotate though. The caregivers also have a different point of view than we want.

May 06, 2019

By Greg S

I am a current client of this provider

I am not able to drive because of the medications, so if I need to leave, they help me. Once we got it set up, it was perfect. If there is something that happens, the caregiver will call to let me know. I am very pleased!

April 26, 2019

By Donna H_10

I am a current client of this provider

They help me by finding great caregivers. They have been really easy to work with. They are able to find good caregivers.

April 25, 2019

By Randy F

I am a current client of this provider

They provide a companion and support for my mother. I can't have my mother at home, so providing the caregiver is helpful because they can help my mother get out of bed and dressed. They're very responsive. We've had issues with our mother, so we called the agency, and they have been very good about attending to her needs.

April 24, 2019

By Jill F

I am a current client of this provider

It has been wonderful and it has made quite a difference. They have someone here all the time when I need them and didn't leave me stranded at all. They have some very competent people. They are nice and friendly and know what their job is.

April 15, 2019

By John C

I am a current client of this provider

She looks forward to it. It is companionship to her. It is nice. They are pleasant, and I get good communication back and forth.

April 15, 2019

By Deborah H_5

I am a current client of this provider

They have made things easier because every time I have used them, it has been in a crisis, and they take a lot of stress off of me by responding quickly. I like them because they are very responsive and called me back quickly to verify the placement of the person coming to help my mother. I don't have to go looking for them because they call me.

April 08, 2019

By Jerry K_7

I am a current client of this provider

If I have a question, I call. I have long term care insurance for me and my wife. I am always concerned if they are sending the proper information to the insurance company. In order to qualify to get money, it is a hundred day time period to get certain information to see if she qualifies. When you call them, they are very nice and have the answers to specific questions.

April 08, 2019

By Joan O_8

I am a current client of this provider

They clean, do laundry, clean her bathroom, and talk to her. I like their friendliness, their follow up, and response time. We've had a positive impact with all the employees.

April 08, 2019

By Donna B_12

I am a current client of this provider

I wouldn't be able to leave my home, if we didn't have the services. They are meeting my needs. All of them are qualified for the most part, and there are only a few people that I haven't been satisfied with. Overall, I am comfortable with the services they provide.

April 08, 2019

By Lynn D_4

I am a current client of this provider

They are very caring. They listen to him. He likes it when people listen to him. So far, the caregivers they have sent have been very good, and we haven't had any problems with them.

April 08, 2019

By Sandra P_3

I am a current client of this provider

A lot of those girls need training on what they are supposed to do. They could have a lot more training overall. We've had a lot of bad apples come to our house. My mom walks with a walker and she is still considered a fall risk. She also has diabetes and some of the girls have told me it is not their job to get her up to the bathroom during the night. We've even had some who think they can sleep when they're here.

March 26, 2019

By Nila M

I am a current client of this provider

When the caregiver comes, I know I can leave, go about my day, and know the client is being taken care of. Whenever I've called, they've been very responsive. I'm very happy now that I've gotten a regular caregiver.

March 25, 2019

By John Charles V

I am a current client of this provider

They are very good with communication. Their actual nurses and head nurses have been attentive to the needs of my father and helpful while in their home.

March 25, 2019

By Diane F_6

I am a current client of this provider

The caregivers are prompt and on time. They really seem to care about you. Each one works in their own way and they talk with me. They provide a certain amount of companionship. It's going to work out very well.

March 22, 2019

By Edward C_3

I am a current client of this provider

I have to have someone help me get my loved one ready and I can depend on them. Everything is done on time and they are great people to work with.

March 19, 2019

By Faye R

I am a current client of this provider

The services have taken a lot of work off of me. I wasn't able to do it anymore, so I needed help. I'm happy with what we're getting from the agency. They send us an excellent caregiver.

March 15, 2019

By Jim H

I am a current client of this provider

They are very reliable. They show up on time and are trustworthy. I just think that the services are very good.

March 12, 2019

By Don G_2

I am a current client of this provider

I am very happy with them. They are helpful with transportation. I like that they take care of my transportation to run errands and to go to appointments. They are always on time and they take care of me. They help with my groceries and even put them away for me.

March 08, 2019

By Chester B

I am a current client of this provider

They keep in touch with me. I like the quality of the people that they have. I would tell a friend that they've been very responsive to requests and I like the people they have there.

March 08, 2019

By Mary W

I am a current client of this provider

They are always on time, they always take excellent care of my mother, and they are of the highest quality type of people. They have just taken excellent care of my mother for the last eight months and I couldn't ask for anything more.

March 07, 2019

By Robin L

I am a current client of this provider

They could have more education on how to deal with the elderly. I have liked the communication between me and them.

February 26, 2019

By Robert F_18

I am a current client of this provider

The agency has been great in helping me understand the insurance work and paperwork from Medicare and otherwise. The people there are very friendly. They will even hug you. I was very impressed by how hard they tried to help me understand their purpose and how they were concerned about my welfare and my husband's.

February 22, 2019

By Barbara L_19

I am a current client of this provider

They recommend prescription medications and review general health. The receptionist is very good at directing my calls for what I need.

February 22, 2019

By David P_7

I am a current client of this provider

They could give us an update every few days if possible. They seem to be dependable though. We have a hard time communicating with the patient. We had to call through the cell phone of the attendant and it wasn't very effective.

February 21, 2019

By Jeanie J

I am a current client of this provider

It has helped me out a lot. They help my mother so I don't have to be there doing what they are doing. I think the agency needs to tell the caregivers more about the patients and the home. They don't seem to know when they get here.

February 19, 2019

By Josephine M_1

I am a current client of this provider

They have made life much better. I couldn't do it on my own. The girls have been professional and kind, and they are good at their jobs and are attentive.

February 14, 2019

By AJ W

I am a current client of this provider

I can go to work and take care of what I need to take care of. They do me right and they take care of us.

February 13, 2019

By Brian B_3

I am a current client of this provider

They bathe my loved one because she can't do it by herself. I like that they are responsive and stay in good contact with us. Whenever we have provided any feedback, we get a useful response back.

February 12, 2019

By Lisa D

I am a current client of this provider

It helps me because I am not there 24/7 like I used to be. I can rely on them and their care. Their communication is fantastic and the people they have hired are qualified.

February 08, 2019

By Sharmane K

I am a current client of this provider

I like the security of knowing that I am not going to fall when I get in and out of the shower and that also help me get dressed. Sometimes, it is really hard to do those things. They are on time, very professional, and they take care of my needs.

February 06, 2019

By Jessica E

I am a current client of this provider

They are just there for my mother. I don't have to worry about them canceling or not showing up. The people are really good, and the online aspect is good as well.

January 24, 2019

By Judy L_10

I am a current client of this provider

They have taken James to appointments and just made a companion for him when going places. I like that the staff has been efficient, friendly, and dependable.

January 21, 2019

By Julie F_7

I am a current client of this provider

They come at night and on weekends, so there isn't much impact. I like the flexibility.

January 11, 2019

By Robin H_5

I am a current client of this provider

They should keep doing what they are doing and keep coming on time. No one is perfect, though. Thy are easy to work with. I can call them last minute, and they will take care of what I need.

January 07, 2019

By Laurel H_2

I am a current client of this provider

As his daughter, it is nice to know that he is not relying on me or my brothers to take care of him. We know he is being taken care of. There is no reason why I would not recommend them.

December 17, 2018

By Cindy T_7

I am a current client of this provider

I travel a lot and my mom needs a car, supervision, and interaction with other people. I already have told a number of people about Concierge Care because of the quality of the initial intake and the continued care. They work until they get you the right caregiver.

December 15, 2018

By Beth M_4

I am a current client of this provider

They should have better communication. They can help by matching the caregiver better to my loved one's needs.

December 13, 2018

By Anonymous_1004

I am a current client of this provider

They have made my life easier because I don't live close to my loved one. I like that they are very responsive.

December 12, 2018

By Nancy D_7

I am a current client of this provider

My mom is at the beginning of dementia, so if they could have more training on that, especially the night shift, that would be good. They are dependable services.

December 11, 2018

By Cathryn 'Cathy' A_1

I am a current client of this provider

The biggest impact has been by just being here. She reminds my wife of people who took care of her in Virginia, which she likes. I don't know any of their caregivers except the one that I have. My caregiver is excellent.

December 06, 2018

By Donald N_1

I am a current client of this provider

He thinks he can do everything himself, but the truth is he cannot. Without them, I don't know where he would be. The people really seem to care about my father.

December 06, 2018

By Carol S_13

I am a current client of this provider

They're great because I can get out of the house. They're quality people. The ladies are just nice, polite, and they're great people. I can't say enough about them.

November 28, 2018

By Mona N_1

I am a current client of this provider

They could have come at a later time. I would say that they want to come at 4 pm, and it was too early. I would like someone there at 7:30 or 8.

November 28, 2018

By Gregory "

I am a current client of this provider

They are timely, and they do what they say they will. It is a very personalized service.

November 28, 2018

By Kathleen and William B

I am a current client of this provider

They transport us to doctors, and to take us places when we need to go. I like the quality of their help.

November 06, 2018

By Michael V_6

I am a current client of this provider

The caregivers help with day-to-day activities, pet care, and cooking. The people that they send are caring and understanding.

November 06, 2018

By Susan T_5

I am a current client of this provider

They give me a break, and my husband needs that interaction. They are very attentive to him. They need to be a little more responsive about when people are coming or not.

November 06, 2018

By Harriette D

I am a current client of this provider

I have a fractured pelvis and feel helpless. They have been so helpful. I've used Concierge Care for years and have been happy with them. I've had one care giver that has been amazing ever since she's been helping me.

October 30, 2018

By Don "_1

I am a current client of this provider

It has given her companionship, and enables her to stay at home longer. It gives me peace of mind. The care provider is really great. However, the rates are a little bit steep compared to other agencies. Quite frankly, the other reason we are still with them is because the caregiver is so wonderful.

October 29, 2018

By Richard K_1

I am a current client of this provider

I can depend on them, which is my main concern. Whenever I call, they get someone immediately.

October 25, 2018

By Gentle R

I am a current client of this provider

It takes a lot of pressure and stress off me. When they are here, I don't have to really worry about my wife because I know she's in good care. They are dependable, and they are very professional people.

September 27, 2018

By Diane G_1

I am a current client of this provider

It makes me feel more secure in my own home. My questions are always answered and the caregivers are amazing.

September 26, 2018

By Pricilla S

I am a current client of this provider

They take care of whatever needs to be done. They are responsive.

September 21, 2018

By Kim M_1

I am a current client of this provider

Helping out my mom's with daily chores and medication could help. The initial nurse came out and assessed my mom. She linked her to a home care and it worked out for my mom.

September 18, 2018

By Shirley V

I am a current client of this provider

It helps me rest easy knowing that she is okay. I like that I can make the payments online. They are very dependable and they were very thorough in their questioning of her needs.

September 12, 2018

By Terri w_1

I am a current client of this provider

This agency is maintaining one of Francis' 24/7 days of care. They just haven't been with us long enough for me to say it's outstanding yet.

September 06, 2018

By Frances C_1

I am a current client of this provider

Every time I call, the company helps me out. The provider has always been able to get a caregiver when I need one.

August 28, 2018

By Sue A

I am a current client of this provider

I know I don't have to worry because there is somebody there! I think first, I have to say that they really try hard to have caregivers who are personable and knowledgeable about health care. They have honored our opinions and requests.

August 24, 2018

By Dr. Gerald I

I am a current client of this provider

They have helped me with everything that I do. They are trustworthy and they are always there to do the job. They do the job efficiently and well.

August 06, 2018

By Kathleen L

I am a current client of this provider

It has been a life saver for me to have help for my mom. They have helped me by taking care of my mother, and helped my mom by being with her so she isn't alone. They help her to bathe, shower, and cook meals. They just make sure she has everything she needs. They are always in touch with me when there are changes, they call me, and are very involved.

July 30, 2018

By Tonya r

I am a current client of this provider

They need to get the scheduling correct. Sometimes they let my grandmother go to the bathroom without taking her there. She has told them when she has to go and they'll tell her to just go in her pants. A couple of times they haven't done the scheduling correctly and my grandmother was left alone.

July 06, 2018

By Keeanga A

I am a current client of this provider

I am able to take care of my family the way that I should now. They should give me an interview process so I can screen the right caregiver to care for my loved one on a personal level. This is our third caregiver and they are a keeper.

July 06, 2018

By Johnnie J

I am a current client of this provider

They're working with my dad. The exercise they do is appropriate for him. I like their promptness.

June 25, 2018

By Mary V

I am a past client of this provider

They helped just by showing up and giving us a diagnosis of how they were doing. Certain areas were better than others, so it's hard to say exactly what they needed to do. They didn't show up a lot of times when they were supposed to.

June 20, 2018

By Robert R_7

I am a past client of this provider

They have helped him by giving him a bath. I like that they have easy scheduling and easy billing. They could improve on giving me more information of what we needed for him to bathe.

June 13, 2018

By Beth A_2

I am a current client of this provider

It is a nice to have back up for care for my mother-in-law when we can't provide the care for her. They are very efficient and they have provided good care.

June 13, 2018

By Anonymous

I am a past client of this provider

When we found the right people, they were good. They kept sending people until they found a good fit. I have already recommended people to them. When I met them, the person who came out was polite, professional, and concise.

June 08, 2018

By Anonymous

I am a current client of this provider

My loved one is not worried about missing medicines anymore. The nurse has been very personable. They gave me their personal number, and established a relationship with the primary care physician.

June 07, 2018

By Allan B

I am a current client of this provider

The care is for my elderly family member and the caregiver has helped us to have a good life. Their scheduling has been easy to work with and the caregiver has been good for us.

June 06, 2018

By Joseph C

I am a past client of this provider

There's no way I could have done it without them. I had to have someone come in and help me. Some of the caregivers couldn't speak very good English so it was hard to understand them.

May 23, 2018

By Martha A

I am a past client of this provider

They were always available to her. When other people were around, they blended in. It was really comforting to us to have them to rely on. I have already recommended them. Every person that works for them is so committed to what they are doing and they do a beautiful job. Everything about their service is phenomenal. They know what they are doing.

May 23, 2018

By Laura T_2

I am a current client of this provider

They're providing a service to help give me free time. I can't be there all of the time. I think that they're very efficient. They've managed to get help quickly and are very accommodating.

May 16, 2018

By Marty L

I am a current client of this provider

They've given me peace of mind. I feel like I don't have to worry about my parents and I feel like I don't have to worry because there is someone always there to take care of them. They'be been totally responsive to whatever I've needed, and I've gone slightly crazy with having both my parents go down at the same time.

May 07, 2018

By Linda M

I am a current client of this provider

They are reliable, skilled, friendly, professional, and know what they are doing. They try to get my mom to be mobile. They are personable and they are able to get her in a better mood.

May 07, 2018

By Warren S

I am a current client of this provider

It's made things really easy and convenient. I've been really pleased with the administrative side and the caregiver side. It's made the world of difference for my family. I have really liked the caregivers. The caregivers have expertise with related issues. They have been a great resource.

April 27, 2018

By Anonymous

I am a current client of this provider

There is big turnover with the administrative staff. They help my loved one with bathing, cleaning up after they bathe them, and they are attentive.

April 20, 2018

By Quinton G

I am a past client of this provider

The caregivers knew a lot of the skills and were trained well. I had to work while he was being cared for and I was able to carry on with my work. I felt comfortable leaving them.

April 19, 2018

By John B

I am a past client of this provider

There was one lady that was very good with handling my mom. She was awesome. They are professional. I could not have done it without them. They saved me time and gave me rest.

April 16, 2018

By Ascenza D

I am a current client of this provider

The communication is very good and their willingness to be flexible is good. Their level of care so far has been good. One thing I was looking for was to have them come in and have me not do anything, but sometimes I do have to be more involved. I have been a caregiver for four or more years. MY goal was to remove myself from the caregiver role. It replaces hospice care.

April 16, 2018

By Melanie T

I am a past client of this provider

They did not have timely communication. The management staff was great and the caregiver was phenomenal. The caregiver assisted with chores and I had no worries when I wasn't there.

April 12, 2018

By Jean M

I am a current client of this provider

The couple of times when I've been there, the sitters work really hard to do things with my mother. I appreciate the care. They help my mother out so I can work and do other things.

April 09, 2018

By John F

I am a past client of this provider

They are very kind and caring. They are very prompt. They were knowledgeable and caring. Their assistance was very professional.

April 09, 2018

By Nancy P

I am a current client of this provider

The caregivers are excellent and always show up on time. We are pleased with the services and they are very reliable. They take care of my loved one in the middle of the night. They are great.

April 06, 2018

By Erin M

I am a past client of this provider

If you need someone to help you get to the doctor or to help with housekeeping, the services are helpful, especially after surgery. I was not able to do anything at the time. The services helped me to stay independent and in my home.

March 26, 2018

By Judith C

I am a current client of this provider

I like the caregiver that they sent. She is very good, and I like her a lot. My family is happy with her, too. Every single day, she is always there. I have a little bell that I ring, and she helps me out with whatever I need at that time.

March 20, 2018

By Debbie B

I am a current client of this provider

My mom has dementia. When they come in and tell her something, they have to realize that they are speaking to someone that is not completely cognizant and need to talk to the responsible party. They could dot their I's and cross their T's, they could pay more attention to details. I asked a nurse at the hospital to look into an issue and they said that they get a hold of the home care; I had to ask two separate weeks to see if Concierge Care would get in touch with them before they actually did.

March 16, 2018

By Dr. J

I am a past client of this provider

The caregiver I talked to was very attentive. I personally didn't have much interaction in the service.

March 14, 2018

By Bruce A

I am a past client of this provider

They did a great job. Their people were great, they were very accommodating and spent a lot of time with my mom. She had a great experience. It made our lives easier. They helped to take care of my mother so that I didn't have to do everything.

March 14, 2018

By Mary C

I am a past client of this provider

They're very keyed in to what person works best with each patient. They were flexible with what my mother wanted done, like grocery shopping.

March 08, 2018

By George H

I am a past client of this provider

They did a beautiful job. It was for about 12 hours before he passed, and the two ladies were wonderful. They were there to be with him and help his daughter. They helped with making him comfortable and making sure he stayed clean. They were absolutely wonderful people. I'd love to have them again. The aide gave me a sense of their reliability. They were calm and knew what was going on. It made everyone comfortable, even though we knew we were going to lose him.

March 06, 2018

By Mary Otelia T

I am a current client of this provider

We have someone that we can really depend on. She knows her job well and does it well. It gives me some free time to run errands and go to the grocery store.

February 14, 2018

By Margaret J_2

I am a current client of this provider

They have good staff that comes out and they have good experience with memory care patients. They give me peace of mind knowing my mother is getting good care.

February 14, 2018

By Ralph C_3

I am a current client of this provider

They have a very quick response time. It's an extension of our family because we live thousands of miles away.

January 23, 2018

By Joan C

I am a past client of this provider

First of all, the people who ran it were very compassionate and just right on top of it with everything I needed. They answered all my questions that I asked. The caregivers they sent were fantastic beyond words. If I am ever sick, I will call Concierge Care. All the caregivers were very caring and compassionate and kept me company, which was vital.

January 11, 2018

By Paul T

I am a current client of this provider

The caregiver arrives promptly and it's just been working. My wife has Alzheimer's and a broken femur and the caregiver keeps her out of danger during the night. My wife is in care because of her condition and it gives me comfort knowing someone is watching over her at night.

January 08, 2018

By Maryann G

I am a current client of this provider

We had some concerns with the shower in our house and we put another shower door on, and the caregiver works very well with me and my husband and she is able to work with me in the shower and is very knowledgeable. She is also very flexible and able to learn better ways to get me in the shower. For me, I know that I have a few days in the week I will get help. She also has experience in a nursing home so she will do more housekeeping and things like laundry, and that takes a load off of my husband's shoulder.

December 18, 2017

By Michael B_11

I am a past client of this provider

Concierge Care was good, and I didn't have any problem with them. There was one member of the staff that could correctly draw my father's blood. My father is now doing well because of Concierge Care.

December 13, 2017

By Lillian S

I am a current client of this provider

The caregivers help me and I am satisfied with their services.

December 13, 2017

By James B_15

I am a current client of this provider

I would tell a friend that the care is very personable. That puts the client at ease and makes it a pleasant experience for everyone. They have made life easier by allowing me some flexibility in my personal life. I'm not always available to look after my family member.

December 07, 2017

By john P_2

I am a past client of this provider

Concierge Care set up appointments for my mother. Concierge Care made my life better by helping my mother.

December 07, 2017

By Mable B

I am a past client of this provider

I would definitely recommend Concierge Care because I've had some good experiences with them. Concierge Care helped me at this time in my life when I really needed good care after rehabilitating from my fall.

December 01, 2017

By Denise O

I am a past client of this provider

Concierge Care is dependable, compassionate, and available. Concierge Care made my mom's life easier because she would not be able to do anything without them.

December 01, 2017

By Cheryl D

I am a past client of this provider

Concierge Care has the best caregivers ever. Concierge Care helped me transition into putting my own clothes on after surgery.

December 01, 2017

By Tera J

I am a past client of this provider

Concierge Care was prompt and polite. Concierge Care had a great impact on me because they provided me with peace of mind.

December 01, 2017

By Elaine A

I am a past client of this provider

Concierge Care was so considerate and helpful. Concierge Care sends caregivers very fast when I need them for my mother. Concierge Care has made my life easier by giving us a place to turn when I need help. I didn't know what to do before I met Concierge Care.

December 01, 2017

By Lorraine B

I am a current client of this provider

Concierge Care is full of knowledgeable employees that always are able to meet our needs. Concierge Care has been very helpful and very good to us.

December 01, 2017

By Marilyn G

I am a past client of this provider

I would tell a friend that they're very compassionate about the people that they're there to help. They go above and beyond. The caregiver allowed me to go out and run errands.

November 20, 2017

By Paul M_7

I am a past client of this provider

Concierge Care made everything easy to set up. The caregivers were great and professional. They were positive and supportive. The caregivers would do the physical things that I couldn't do like bathe her and help her with other things.

November 20, 2017

By Charlotte K

I am a past client of this provider

I was happy with Concierge Care. They did a good job. Concierge Care was able to do much, but it was not enough to help my loved one with his dementia.

November 17, 2017

By Ann H

I am a current client of this provider

Concierge Care has good response time, fills the shift, and has overall professionalism. Concierge Care has made a huge impact on my loved one's recovery because he is still here. We are very blessed.

November 14, 2017

By James and Clara K

I am a current client of this provider

I would tell someone that it's a great service. I think it's very helpful. They took the load off of me by helping out with our needs.

November 14, 2017

By Kimberly C_1

I am a current client of this provider

Concierge Care has a breakdown in communication, which resulted in my father not getting to the doctor's appointment on time. My father has gotten to where he needs to be eventually because I am not in Jacksonville.

November 10, 2017

By Ray B_2

I am a current client of this provider

I would recommend Concierge Care to others because I liked how hard they worked to please me. I would be a mess without Concierge Care. They take care of my loved one in the morning while I have health problems myself. They take work off me.

November 08, 2017

By Michelle C_2

I am a current client of this provider

Concierge Care has been reliable for me. Concierge Care has made life better for me by giving me peace of mind because I know my husband is being taken care of.

November 06, 2017

By Rebecca S_5

I am a current client of this provider

Concierge Care is a good company and and like other business, it is hard to find a consistent caregiver. The most helpful aspect of my services is that they are necessary to help me get through my day.

November 06, 2017

By Leona A_2

I am a current client of this provider

Concierge Care is very good to me. Concierge Care's services have helped me in every way. The services allow me to stay at my house.

November 06, 2017

By Frank H_1

I am a current client of this provider

Concierge Care supplies CNAs, their price is reasonable, and at times they are consistent. The downside is that caregivers can't show up last minute and they have to send a new caregiver. The services from Concierge Care have made life easier for me by handling my dressing, driving, bathing, and food.

October 20, 2017

By Deborah B_5

I am a past client of this provider

Concierge Care is very caring and the caregiver was very sweet. She seemed to really rake care of my dad's problems. It made me feel good that dad was taken care of.

October 12, 2017

By Teresa L_2

I am a past client of this provider

I would refer Concierge Care to others because they were quick to respond to our requests for help. The services provided by Concierge Care allowed me to not have to be around to watch my father.

October 11, 2017

By Clyde M

I am a past client of this provider

I would tell my friends that Concierge Care was very helpful for us. The service gave me the knowledge that someone was looking after William so I did not have to be there 24 hours a day.

October 11, 2017

By Abraham S_1

I am a past client of this provider

I'd tell people that Concierge Care has quality women who genuinely care. Concierge Care helped the most by giving support to my mother.

October 11, 2017

By Faith I_1

I am a current client of this provider

I have no complaints with the service provided by Concierge Care. I know I can relax because there is someone there to look after my mother.

October 10, 2017

By Glenn M_1

I am a past client of this provider

The caregivers that came were professionals and they did what they said they would do. It takes professionals to help out because I don't know what to do. They explained the services to me.

October 10, 2017

By Carroll B

I am a current client of this provider

I would recommend Concierge Care because I'm very pleased with them. If I haven't had any problems, no one else should. Having Concierge Care for my husband benefits me because they have allowed me the freedom for me to do things, all while knowing that my husband was home and taken care of.

October 10, 2017

By Kathleen W_4

I am a current client of this provider

Concierge Care is very understanding. Concierge Care gives me time to myself that I didn't get before.

October 10, 2017

By Dana L_2

I am a past client of this provider

I would recommend Concierge Care because they seemed to do a really good job, and my mom was very satisfied with them. Concierge Care made life easier because their caregivers could run some errands, since my mom couldn't drive.

October 09, 2017

By Juan O_1

I am a current client of this provider

Last time Concierge Care was here, my wife was sick and she felt she was being mistreated as she was moving slowly to the commode. I would not recommend Concierge Care to anyone. We had different people in the house and the last caregiver was not good.

October 09, 2017

By Sylvia L_2

I am a past client of this provider

Concierge Care always provided a caregiver that was very competent. There was one caregiver that was new, so I had to train him. The services made my life better because I didn't have to worry about having a caregiver show up or not. If someone was going to be late, Concierge Care called me to let me know. I was relaxed when the caregivers were here because they did a great job. The caregivers cared for James better than I could have.

October 09, 2017

By Chris G_2

I am a past client of this provider

Concierge Care is responsive and flexible. Concierge Care allowed me to know that the client was in good care.

October 09, 2017

By Brian O_1

I am a past client of this provider

I would say that Concierge Care has helpful personnel. Concierge Care helped my father deal with the advance of Parkinson's. They helped him prepare with that, and what he needed help with most.

October 09, 2017

By Doug D_6

I am a past client of this provider

The service from Concierge Care depends on the specific caregiver that comes, but we had a caregiver that did things very well. Concierge Care was here regularly and that helped us out.

September 26, 2017

By Judy B_3

I am a current client of this provider

Concierge Care is dependable and has caring people. Concierge Care was nice because Barbara had company and help with daily things.

September 25, 2017

By Diane L

I am a past client of this provider

I would recommend Concierge Care because of the professionalism of the representatives. The client couldn't be left alone and the facility would be left alone for hours at a time, but the representative from Concierge Care was very attentive and talked to him and helped him get out and go for a walk.

September 25, 2017

By Larry H_5

I am a past client of this provider

Concierge Care was excellent and took good care of me. Concierge Care got me someone to drive me to the hospital last minute.

September 25, 2017

By Terri A

I am a past client of this provider

I would tell a friend that Concierge Care provided excellent service, they were compassionate, and were there when I needed them. Concierge Care made my life easier by coming out during the hurricane, and they were there to help me with my aunt.

September 25, 2017

By Beverly G_1

I am a current client of this provider

Concierge Care is pretty easy to work with. People are very nice. They allow for flexibility. My father needs a variety of services, such as trips to the doctor's office and needs help grocery shopping.

September 25, 2017

By Freddy Y

I am a past client of this provider

Concierge Care was very professional and had great services.

September 25, 2017

By Mike O_1

I am a past client of this provider

Concierge Care did what they promised they would do. Concierge Care provided care because I couldn't do it. I work and could not drive my mother around.

August 24, 2017

By Jean C_3

I am a past client of this provider

I have worked in home care for many years and I was very impressed with Concierge Care. Without Concierge Care, I would not have been able to function by myself.

August 24, 2017

By Julie S_1

I am a past client of this provider

Concierge Care's caregivers are caring and arrive on time. If one was delayed a bit, the other would stay so that there was always someone here with my mother. I couldn't have done it without Concierge Care.

August 23, 2017

By Margaret F

I am a past client of this provider

Concierge Care would bend over backwards to accommodate my schedule, even on short notice. The client seemed to do well with everything. I was out of town. I talked to her every night and she seemed to be fine. She's not one to hide her feelings if something wasn't going right.

August 23, 2017

By Michaela A

I am a current client of this provider

I would tell a friend I have been very happy with the caregiver I have and the agency has been good to deal with. Concierge Care has a good impact because Tomas cannot make coffee or bathe himself.

August 23, 2017

By Paul C_4

I am a past client of this provider

Concierge Care was very responsive and met every request I made of them. The services were very helpful. They made my wife's sister's life a lot easier because she was the primary caregiver.

August 23, 2017

By John S_13

I am a current client of this provider

Concierge Care has very good services they provide to us. Concierge Care helps clean the house and keeps my father company.

August 23, 2017

By Allison E

I am a past client of this provider

Concierge Care was very professional, wonderful, and the staff that took care of my mom knew what they were doing. We only used the services a couple of days, but they were helpful while we used them.

August 23, 2017

By Nellie W

I am a past client of this provider

The caregiver that came to me was very nice, helpful, and wonderful in taking care of me. I had used another concierge agency when my husband was ill before he died, and someone from the agency brought him home for me for the weekend. My life was easier because the caregiver that came for me was very helpful and concerned about me getting my breath.

August 23, 2017

By Diana T

I am a current client of this provider

Concierge Care has a fantastic quality caregiver. She is diligent and trustworthy. The services take care of my mom and Concierge Care can provide someone to stay with her. It brings relief and I can do things for my own life.

July 31, 2017

By Nelle W

I am a current client of this provider

Concierge Care has been wonderful to me! They gave me everything I needed when I called. I set up physical and speech therapy for my husband. That helped a lot.

July 31, 2017

By Suzanne H_1

I am a current client of this provider

Concierge Care seems to do a good job. They are always available to answer questions, and are just there when needed. We expected the client to be gone in June. The work and socialization that Concierge Care has given him has definitely helped.

July 26, 2017

By Eunice D

I am a current client of this provider

Concierge Care sent us a great caregiver for the client. We only have Concierge Care come and give the client a shower.

July 26, 2017

By Scott H_2

I am a past client of this provider

Concierge Care was available on short notice, and the caregivers were very kind. The client didn't need a lot of help, but Concierge Care provided what she needed.

July 26, 2017

By Xenia F

I am a past client of this provider

Concierge Care has some really great caregivers that work there, but I have to stay on top of what I want from them. When I hired Concierge Care, I was able to enjoy more of my father's company and help him retain his dignity.

July 24, 2017

By Laverne H

I am a past client of this provider

Concierge Care was on time and very capable of doing their job. The services helped the most with bathing.

July 24, 2017

By Nancy K_1

I am a current client of this provider

Concierge Care is very responsible when scheduling and finding a caregiver. Concierge Care has done a great job at scheduling and providing an appropriate caregiver.

June 26, 2017

By David J_2

I am a past client of this provider

Concierge Care will treat a client more like family than a patient. Concierge Care had me finish physical therapy.

June 26, 2017

By Craig M

I am a past client of this provider

The service from Concierge Care worked fine for us because it was what we needed. We were very satisfied. The caregivers from Concierge Care took care of my wife. They made sure she was comfortable.

June 26, 2017

By Josephine M

I am a past client of this provider

I would tell my friends that Concierge Care did a great job. Concierge Care did a good job, there were just certain things that I had to do myself.

June 26, 2017

By Paula M_3

I am a past client of this provider

All in all, the care was pretty good from Concierge Care. Concierge Care made life easier by having someone with my loved one at night.

June 26, 2017

By Janalee S

I am a past client of this provider

Concierge Care had impressive caregivers. Concierge Care helped by providing the caregiver during the week. I could go to work and have peace.

June 26, 2017

By Rhonda G

I am a past client of this provider

Concierge Care was friendly and timely. Concierge Care got my loved one to her appointments and helped her to maintain her independence.

June 26, 2017

By Dorothy M_5

I am a past client of this provider

You can speak with Concierge Care to see about getting a caregiver that fits your needs. I didn't have to worry for three hours while I was gone because of the services.

June 26, 2017

By Peter M_2

I am a past client of this provider

I have had an excellent experience with Concierge Care each time I have used them. Concierge Care's caregivers are helpful because they are nice and accommodating.

June 26, 2017

By Marie C

I am a past client of this provider

Concierge Care gave excellent services and has a great staff. The services helped my loved one while she was recovering from a head injury.
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About Concierge Care - Jacksonville, FL

Concierge Care - Jacksonville, FL is an in-home care provider serving Jacksonville, Florida and the surrounding area. Concierge Care - Jacksonville, FL offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


Services and Amenities of Concierge Care - Jacksonville, FL

Medicare

  • Overall:
  • Medicare Provider Number: 109742
  • Ownership Type: Private

Quality of Service

  • Timeliness of providing service
    99.6%
  • Taught patient or caregivers about their drugs
    99.5%
  • Checked patient's risk of falling
    100%
  • Checked patient for depression
    99.9%
  • Checked for flu vaccination
    85.6%
  • Checked for pneumonia shot
    89.7%
  • Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    99.3%
  • How often patients had less pain moving around
    93.5%
  • How often home health patients had to be admitted to the hospital
    18.3%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    13.3%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Worse Than Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Same As Expected

Patient Improvement

  • Walking or moving around
    85.6%
  • Getting in and out of bed
    83.4%
  • Bathing
    90.6%
  • Breathing
    88%
  • Wounds/healing after an operation
    90%
  • Medication compliance
    68.2%

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Concierge Care - Jacksonville, FL

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