Concierge Care - Jacksonville, FL Jacksonville, FL

Tressa B

They are there for him and take care of his needs. They look after him and are patient.

Barbara "Bonnie" S

She couldn't live by herself. We love the people they have given us.

Leonard & Jane O

They clean the floors. I like the way they do their job.

Bobby C_5

They've made my experience positive by having a very good caliber of workers and very good office staff. I like that this agency is reliable and they are proactive about communication.

Andrew M_9

I appreciate that the caregivers help with cooking. I like that my mom is happy.

Bernadine G

The agency helps by being on time and caring to my needs. I like the integrity of the staff, they are patient and attentive to my needs.

Jacqueline "_1

We have had to make sure that his schedule is covered and sometimes it hasn't been covered and we had to come over. What I would like to see improved by the agency would be more consistent in giving me a call if a caregiver will not be working or be doing their job.

Annette C_7

They provide care. They are very friendly.

Anonymous_1726233137

The most helpful part is that if I have any questions they'll answer. I like that they keep in touch and they're easy to reach.

Bill D_16

The agency keeps the consistency of the same caregivers. I like the consistency of the agency.

Gentle R

The agency helps the most by taking a lot of the workload off of me. They are there to help me keep her clean and give me a break from the stress I have to go through. I like that the caregivers are very professional and are very prompt. They are dependable.

Leslie B_16

Just caring for my mom in a way that is high quality care with compassion. They have always found really great caregivers and work well with others.

Lantz H

They have helped the most with companionship and behavior monitoring. I like their timeliness and that they keep me informed all of the time.

Mike K_16

They showed up and did their job. I have been pleased with them. They have been easy to work with. They have been knowledgeable.

Margaret P_13

They've found someone when my person wasn't available. I like the caregiver.

Peggy F_4

They usually help me put on my jewelry. I like that they usually send me great girls who help me.

Wayne G_5

I had to have someone with me the entire time. They are very professional and the caregiver was excellent.

Cynthia R_7

They have friendly caretakers. I like that they try hard to get someone if another caretaker can't be there.

Wesley "

They are professional. They have ease of communication.

Mark T_9

They provide good quality care. They have the ability to speak to human beings.

Rachel W_5

They enable us to do different things. They answer my calls quickly.

Christine D_16

They get her to her doctor's appointments and make sure she keeps up with her bathing. They call if there are changes with the aides.

Susan H_80

They help with his ADL's They provide high quality caregivers.

Charles "_8

I like that they can adjust our scheduling. I like that I can get in contact with the office.

Karen W_41

The caregivers are there with him when other people who work at the facility don't answer. I like that they are good at communicating with her.

Belle H_1

They do some of the tasks around the apartment that I cannot do anymore. So far they do everything that I ask them to do. The caregiver is very pleasant and remembers what needs to be done. I like the fact that they provide the caregivers with information about the client to make sure it is a good fit.

Ben M_4

They make sure she is not alone at home. They delivered on what they said they could do. They were able to give me the schedule we needed.

Dr. J_6

I like the professionalism that has been provided. I like the quality of people.

Joseph S_23

They found a caregiver that works well with my wife. They are conscientious and responsive.

Marge K_1

She was not doing good a while ago and now she is like 95% better. We where able to keep her out of the hospital. They are professional, dependable and they listen.

Caren W_1

They helped the most with physical therapy. The communication and how they cared about the needs we have. The agency is first class to me.

Patti S_4

It has been helpful. Most of the time, my mom has the same person every day. where as in the other company it was a new person every time. I like the consistency of the people who come.

Susan K_30

They've listened to me as I explain things and give them advice about my mother as they care for her. I like that they provide help for me as a caregiver to my mom.

Nathan T

They make her take her prescribed pills. They need to be more hands-on during the onboarding process.

Larry R_13

The therapies have been confusing for her due to her condition. The caregivers have been fabulous. They have been able to help when I've reached out for help when I needed assistance with my wife.

Ellen W_13

My mother is the receiver of the care, and the caregivers help her with cleaning and take her out for walks. The agency is responsive if I need to change a caregiver.

Bill R_13

She can't operate without them. She's non-load bearing, so she needs help with getting out of bed, going to the bathroom, and getting out of her wheelchair, and the assisted living place that she's in won't provide that kind of help. They've been pretty responsive when there's a change, they call me when there are issues, and they keep me informed of what's going on.

Anonymous_1708096266

They provide proper aids as promised. They respond quickly to us.

Anonymous_1707468968

They have some people that are excellent, and some people shouldn't work there. There are a lot of things that happened that shouldn't have happened. I use them when I need rides now.

Marcia "

They are here so that I can go. They are trustworthy. The gal that I have is very responsible.

Catherine D_17

They've helped me the most by giving me a chance to do things away from the house and to get a good night's sleep. I like that they always answer my requests with very competent individuals. They always find someone for me.

Michelle D_12

They found the right person, follow up, and are flexible. They provide excellent care follow up and I can always reach them. They provide someone my parents really like.

Michael T_24

The services are helpful to Mary, and we never have any issues with them. Concierge Care has quality staff members who are absolutely the best.

Larry R_12

They just do their job. We asked them to keep an eye on my mom and they do it without complaining. I like that they are professional, timely, caring, and compassionate.

Joan R_20

They helped with transportation. They were accommodating.

Kristi T

The service gives me peace of mind. They are reliable, and the aide is wonderful, absolutely incredible.

Carol T_14

They've helped the most by helping me live my life the best way I can because I am in a wheelchair. I like that they are attentive and helpful.

Richard Q_1

They provided reliable caregivers and have taken a lot of the burden off of family. The care providers are really good and friendly and reliable, and the office staff is really good about communication and the website is convenient.

Peter M_14

The girls they had are fine. I have no complaints. The caregiver does a marvelous job.

Nancy S_55

They make sure he stays safe. I like that the regular caregivers are wonderful.

Anonymous_7656

They are one step ahead in scheduling. They are dependable and they reach out with any changes.

Jytte "Jay" V

She helps me get dressed, and helps me with personal hygiene. They provided my caregiver who is very good.

Holly F_5

They have helped by providing a caregiver who has been able to get my dad to ask for things to get done. He is comfortable with her. The quality of caregivers have been good and they are extremely professional. Everyone is pleasant, accommodating, and ready to assist.

Nina K_1

They are providing care for my mom, which is a huge relief because I live out of state. I like that the manager is accessible, and she communicates with me.

Sharmane K

My caregivers are pretty good. Whatever I need, they take care of it so I don't really have any complaints. They're very helpful as far as if there's a problem, getting to the solution of the problem and fixing it. I like that they keep me posted on things that are going on. They will call me if there's a problem or I can call them if there's a problem.

Alan A_4

The experience has been positive because the clinical team is very receptive, adaptable and accommodating. I would recommend them because they took really good care of us.

Nancy W_41

She encourages him to do things. I like that they will try and accommodate us if we have something extra or if something doesn't work out. They make an effort.

Arthur &

They do a good job. I like that they are willing to do anything I ask.

Natalie and Oleh R

The agency has helped me by taking care of my wife and doing some of the lifting that is required. I would recommend them because I do not have any problems with them.

Celia V_1

They are professional and her quality of life has improved greatly. I like mainly great caregivers and she is wonderful with the client.

Anonymous_7568

They have been able to help my mother with her activities in the morning. I would recommend them because they provide people who are professional overall, and they are willing to be flexible with scheduling.

Anonymous_7573

They should guarantee regular service. They should improve the consistency of service.

Penny E

I like that he has someone staying at night with him along with PT care has been good. I like that they have been very conscientious and do what they say they are going to do.

Susanne W_2

They come at a very good time and it doesn't affect any of the stuff I do. They are very professional and caring. They are understanding and take real good care of me.

Joann J_2

They are taking care of my husband while I am gone. They need to let me know who is coming. I like that they are usually responsive. The try to get a caregiver here.

Neil G_3

My experience has been positive. I like Concierge Care because they are prompt and confident.

Anonymous_6022

They help her by caring for her for several hours. I'd recommend them because they're dependable.

Jesse N

The caregivers need to learn how to transfer patients. The people need to be better trained. The prices are high.

Cindy S_33

Part of the time was spent on cognitive care was helpful. I like that they are a responsible company.

Lisa F_12

My mom is still doing a few things for herself, but the caregiver is assisting in a very positive way. We had a home run with the first caregiver that was chosen for us. My mom feels safe with her, and I feel like whatever she is asked to do, she is getting it done well.

Nancy S_56

It's good to know that she is in great hands. I like their workers are on time and they perform well.

Sally C_7

My dad lives alone, so without their help of them I won't be able to do it. They are reliable.

Shirley D_12

He looks forward to them coming. He does have severe dementia and a lot of times doesn't know. But he does enjoy especially one of the caregivers that comes. If you don't get along with one of them you can call them up and they won't schedule that person again.

Kim S_25

I don't have to worry. I know that whoever is coming is going to be excellent. They have given us more of a schedule with the regulars. The people are knowledgeable, experienced, nice, dedicated, and you can depend on them.

Joie B

They keep me informed. The attention to detail and meeting the needs.

Christine S_20

The services have been huge for my dad because it frees him up, so he does not need to be with my mom all the time. We had a rough start with Concierge Care regarding the caregivers showing up.

Anonymous_7387

They do so much for her and do a good job helping her with her day-to-day needs. They provide really good caregivers.

Henry P_7

They have provided good help and they call and check in. They let me know what's going on. They have been really responsible in getting help to me.

Judy P_23

The provider has helped me the most by providing the services I've requested. The communication is good and if someone won't be there they'll reach out.

Therese S_4

We have a little, but I would like more freedom to do what we need to do. I would like to see the caregivers have more training and communication with the onsite aids about the customer requirements.

Patty C_10

The day shift caregiver is good at communicating with us. We have three specific caregivers that are really attentive.

Judith G_10

My husband needed help with transfers and meals, and they washed dishes and made the bed. The light housework made it easier for me when I got home. I had several caregivers, and they were all very pleasant, well trained, and well spoken.

Cathy L_3

They make her competent to get in the shower. It depends on the service. We have had issues with her daily care.

Felicia A

The services have been a very big help. I've already recommended them.

Linda B_71

My husband is in real denial that he needs help. We are trying to adjust to his declining needs, and it has been a difficult transition. I had some specific needs that I was hoping could be filled. I use two other companies and feel that having a third company is important because of the availability of caregivers and necessary changes. It is hard to get used to caregivers in your home, but I am very happy with the caregiver that I have right now.

Karen S_28

It has really helped me a lot these past two years. I like the representative that comes out. I like that they're reliable.

Kathy B_36

They have helped the most with constant care. I like that they have someone checking on him that is not in house, I think that is important.

Theresa W_2

They help me with hours and sent me a good caregiver. If the caregiver is not coming, they call me to let me know.

Jill F

We know that my mom loves her caregiver and that makes us happy. I like the people they have provided.

Michael B_43

The services give me break and help my wife. This is a good agency.

Stephanie S_16

The agency makes my life easier by giving me more time to work. I like the flexibility, and the agency tries to get the same aides each time.

Maple S

The caregiver helps with making sure they have a meal to eat and keeping them safe and healthy. I like that they follow through and work with me with finding the right caregivers.

Amy H_17

They are just very communicative and they let me know what is going on. They accommodate our special needs. They are very responsive.

Matthew V

She is total care patient, so she wouldn't survive the facility without the extra help. I like that they have been dependable 99% of the time.

Gaye H

It does help us immensely to have someone there. The girls are doing much better now, after some issues were resolved.

Linda F_23

It makes it easier because my daughter has her own family, so it is nice to have someone else here to help me. I like that this agency is very nice, and they try to do everything I ask them.

Greg H_13

They come and help with bathing and medications. I like that they are able to provide the same person every day.

Nancy C_29

They have not scolded me or been put out when I wanted to change the schedule last minute, they have been flexible and understanding. I like that they communicate with me.

Geneva M

I hear from my mom that she likes the lady that she is working with. She takes care of her and bathes her. I wish I could have her come more often. I like that my mom get the persons she prefers.

Robert T_20

Without them I couldn't get up anymore. I like that they show up mostly on time and they don't give me much to complain about.

Anonymous_5950

They offer companionship to her. They do what they're supposed to do and communicate well.

Cecily H

They have made our lives so much easier. I have already told a few friends.

Alan W_5

I appreciate that they let us know when she can't be here and try and find someone else. We like our regular caregiver on Wednesdays and Fridays.

Suzette M

It has impacted my life greatly because it frees up my time while they care for my father. They seem to care about my dad as if they were treating their own family member.

Shirley M_27

It gives me a little bit of rest. They had someone sent immediately to me when I call. They immediately give me service.

Patricia N_1

They have encouraged me to get up. I need someone to take me places. I like that they really try hard to match caregivers and clients.

Linda (_1

They helped him get around, shower, make meals, helped with the catheter and breathing treatment. They were able to get me someone right away.

Vicky S_4

Most of the girls are pretty good. They have been pretty attentive. I like the fact that the scheduler gets back to me pretty quick.

Cynthia A_4

I've been very lucky to have the girls I have had. I am pleased with the service. The girls they have sent have been great.

Bruce J_6

If I give instructions, I worry that it won't get to all the caregivers. I would like it if they had a bulletin board or something where I could post instructions for the caregivers. It's nice not to have to worry about scheduling. They do all of the scheduling for us.

Dan &

The quality of the caregivers has been very good. I like that they sent the caregiver I have.

Frederick L_1

The caregiver helps him get ready for the day The people have been really good.

Anonymous_6281

I like that they send a nurse to take his vitals. We haven't been able to get a consistent caregiver.

Warren S

He cannot live without care. The consistency of the caregivers some are good some are not. More attention to details. The consistency of the caregivers some are good some are not.

Flavia C

The services help a lot and it improves everybody's life. The caregiver has helped my mom the most with social interaction. I am very happy with her. She is very professional, knowledgeable, and reliable. I like their availability. They're always there when I need them. Every time I need something, they reply and they help me. They accommodate different requests and I am satisfied.

Anonymous_2272

My mom and I have time away from each other. They provide a lot of people.

Lessie S_1

I do not know if they are going to show up and it makes her feel nervous and uncomfortable. They can improve by having better replacements and doing what they are supposed to do in the contract.

Fred A_5

They help me with my everyday life. They are a good company to work with.

Donna R_26

They have helped the most by getting me support with getting up. I would tell a friend you have a voice in deciding who is your caregiver.

Anonymous_5942

Most of her daily living is what they help her with. They help her with her bath and her food. They take her out for her hair appointments. I like their ability to manage things for us and everything runs smoothly. The continuity is really important, so being able to have the same staff in there is vital.

Larry J_1

They are doing fine. They take care of things here so I don't have to take care of them. They seem to be having trouble getting people here.

Susanne W

She's only there once a week. My mother has one aide she uses all the time, and she isn't doing the cleaning we'd like.

Cecilia T

On Wednesday she takes my mom to the store. There was someone I requested and that my mom likes but we have yet to get her. The person that comes is sweet but my mom says that she sleeps a lot and is on her phone a lot.

Dolores (

Miss Denton is priceless. She is here five days a week and she provides excellent care. I really appreciate her coming. Without her we would not have the quality care we have now. They are able to supply us with the caregivers we need.

Beth C_11

Everyone has been polite, respectful, and friendly. Everything has been easy to deal with, like scheduling and having the caregivers on time.

Naomi L

They have made a difference in her recovery and the caregiver has made it positive by noticing what the physical therapist was doing and would make sure Naomi was doing the exercises that needed to be done. My wife has become more independent. I like that they do what they say they are going to do. I recommended them this last week to a neighbor.

Karen D_18

It gives me peace of mind. I like Anna, the girl that helps us out.

Sara P

We wouldn't be able to do without them. Beverley has been great. They are very communicative and the aids that come in are great.

Myra H

They keep in contact with me. They make sure that my mom is taken care of. They are kind and caring. They're on time.

Anonymous_3806

The client also has nurses and physical therapists, and the care is generally good and hands-on. The agency has all of the caregivers as independent contractors, so they don't have much control over them. I don't think that is the best system.

Rebecca T_3

I feel like things are being handled well. We are pleased with the care being provided. I recommend them very highly. I like that we've had very few problems with scheduling.

Michael & Marilyn P

They gave us Anna. Anna has been fantastic and she has been very helpful.

Jan D_6

The services take care of my mother when I have to work. This agency is very open and easy to get ahold of.

George G_14

My wife has early onset Alzheimer's disease. By having someone I can call, that I'm comfortable with, that can care for her while I'm away allows me to live a more normal life. They are very responsive to what I think I need for my wife. Each time that I've needed special scheduling they've been able to meet my needs.

Elaine P_11

They have helped the most by finding matches that will work with my mother. I like that they're personable and I can get in contact with them if there's any concerns or changes I need to make.

Larry J_6

This agency has relieved some stress from me, and it has been a trial, but it has taken a while to understand the care my mom needs. I like how someone is always available, in case there is a cancellation, they always get on it, and they always find people, and there is always someone to answer the phone.

Kammi H

I feel confident that when I leave there are people there that care for my loved ones. Whenever there has been an issue they have been very quick and responsive to fix it.

Mike D_14

They fulfilled my plan of care. It was easy to change my schedule and my caregiver is fantastic.

BETH E

Its allowed me to do things in my personal time without being worried about my mom, I trust them. They get the assignments staffed, and get a replacement if needed.

Juliette V

They are very timely and professional. They have made me very pleased. They are extremely responsive and have great customer service.

Theresa B_10

They help him with the doctor and normal hygiene. I need someone who is vaccinated. Elderly people are more vulnerable.

Russell M_8

They make her life easier by helping with her joint pain. I know she is very happy with the therapist that comes over.

Shearin J

The caregivers that are not so good need to like old people and know how to treat the clients. They need to have patience. They need to have compassion for them and understand they are slow and cannot do things. Some of them come in and they just want to come in and sit on the phone or sleep. They need to vet out their caregivers really well before they hire them. They seem to be hiring unqualified caregivers who do not care.

Anonymous_4284

They give me freedom and control. The difference in the services of the different providers some are good some are bad.

Anonymous_5055

When I need the person to be here, they are here. They are all nice and polite.

Betty A_5

I like how they are getting him to eat and taking care of him daily. I like the fast response and the care they have.

Pam H

They take care of all of her physical and emotional needs. They have very good caregivers.

Pearl S_1

They help me with my clothes and breakfast. I like the complete devotion to what they are doing while on the job.

Judy D_13

It keeps us a little busy but it's been helpful to John's recovery. The people that they've hired are very professional and they have a very comprehensive care program.

Julian P

They did an excellent job. The services really take a load off of me. The caregiver keeps me informed, but doesn't stress me out. I have had exceptional service throughout.

Anonymous_4915

It allows me to leave my house because they are there. I can't put my finger on it, it's just how the service is. I don't know what they could improve or if I'd recommend them.

Karol G_4

They are compassionate and gentle with her. They have attentive caretakers.

Jack D_4

The agency is helpful by providing good quality of care and doing things I need them to do. I like that they are very efficient in the services that they have provided for me.

Jonell S

The caregivers help with him with his exercises. I like that they care about us.

Rob B_1

They just care for our mom. They're very compassionate. They're very responsive and accommodating.

Ana R_1

They have really helped her by taking her for a walk and changing her diapers. I would like them to have more motivated and proactive caregivers.

Patricia "_6

They are helpful because she takes charge over things when she comes in. I like that they are helpful.

Betsy P_4

The most important part for me is they keep her safe. I have only been using them for two months, they do what they say they'll do.

Donald N_1

The caregivers have saved his life a couple of times. I appreciate that they are there for him. I would recommend them because they screen their caregivers.

Christine D_6

The agency is helpful by I am able to get out and do things. I do not have to be the caregiver. They practice my grandmother's therapy and things she need. I need to better train and select the aides. We have had pretty bad experiences with them. They need to know they are qualified and not just have certifications.

Suzanne F_4

They have helped by giving me peace of mind that someone is watching over her. I like that they have good communication when it comes to the scheduling.

Don H_6

He's about the same as before except that he doesn't complain as much. I really don't know what they could improve because I have to rely on what my brother tells me about them, and he's not always reliable!

Mary Elizabeth D

They help me with planning my day. They do a good job. I like that they have good customer service from the office.

Winona G

They have been here for me for what I need them to do. They are being easy to communicate with.

Jay W_1

Without them, she wouldn't be able to function safely. I like that they are dependable and they show up when they say that they will and they are all very concerned about her health and care.

JoAnne Z

The support they are able to give is the most helpful. I love the level of care they are providing.

Linda M

It's necessary for me and they've been very helpful. Anytime I have to make changes, they are very adept to doing that and fixing things for me.

Ellen H_14

The services give me a break in the day to day care of my mom. This company is on top of making changes in caregivers when we need it. They are attentive to the clients needs.

Richard L_9

I am happy with the two aides we have. They provide wonderful care to my husband. They are also really nice to my dog. The aides are fantastic with helping me as well as my husband. This agency has great communication. These aides are knowledgeable.

Eleanor C_3

It gives me comfort. I expect a lot. I like for the caregivers to just come in and take over. I would like a little more flexibility with the number of hours I need. I take care of most of his needs. I would like for the caregivers to be more assertive in taking over.

Helen Z

We really appreciate having someone come over and talk to her and go for a walk. I like the fact that we didn't have to pay a big deposit up front.

Frank H_9

I have only been out of the hospital for two weeks and they have been able to help my wife a lot since I couldn't Most of the young ladies are prompt and on time getting here.

Carolyn E_2

They just need to continue on being as supportive as they are right now. They have been very dependable, and they always are trying to help out.

Shawn M_1

She bathes him and will do things for him that are harder for me to do. She also gives me hints on things that I can do. The CNA that they send out is fantastic and she is a go getter.

Todd A

They found a consistent caregiver. I like that they are prompt.

Julia M_3

We weren't allowed to see him because of Corona, and he was so depressed and alone, so he really needed a companion. I'd like a little more interaction from the caregivers. One caregiver would contact me and tell me what was going on, but the caregivers right now don't do that. There's one that I've never even spoken to, so I would like that connection.

Sylvia M_1

Them showing up is helpful. They are dependable.

Jane S_16

They help with the bed care the most. They are the one that our insurance works with.

Mary L_36

I couldn't do it without her. We couldn't survive without her. I love our CNA. I think the Good Lord put her in my life.

George D_2

He's hard to deal with because of his age. They've done all he can. They've done a great job, although some aides have been better than others. I like that they've had good communication with me.

Ellen S_8

The caregivers have been very good and service from the management has been excellent. They have a quick response and understood my mother's needs. They are organized.

Anonymous_1004

They help us manage the physicians appointment, because I am not not in the same city. They have been cooperative and try to keep the same caregivers.

Mary H_85