He showers him and shaves him. She also shampoos his hair and takes him on walks.
They are easy to work with. And the guy who comes out is awesome.
CareWorks Health Services
Offers Home Care
35 Reviews
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(800) 973-1841
Reviews of CareWorks Health Services
Home Care Reviews for CareWorks Health Services
August 14, 2023
I am a current client of this provider
July 18, 2023
I am a current client of this provider
She only comes once a week, but when she does come, she washes my laundry and goes to the store.
We had a neighbor here and I gave her the number to CareWorks.
May 22, 2023
I am a current client of this provider
I was expecting a higher quality of assistance.
The quality of the help is extremely variable, with the average being a 2. One person seems like they are homeless to cause the amount of stuff they bring in the home, some do the minimum, and other people don't help my mom which is very disappointing when I am paying them by the hour. I find that to be very unacceptable. Some people don't have a car when they are supposed to be able to provide transportation.
April 14, 2023
I am a current client of this provider
They have been diligent, attentive, patient, and kind.
They provide good training to their staff and the staff is very helpful to us.
March 10, 2023
I am a current client of this provider
They do a good job keeping him busy while they are here.
We need the caregiver to be more on time.
February 27, 2023
I am a current client of this provider
They've provided someone, so I don't have to be there 24/7.
We don't have any problems with them. I got a caregiver quickly.
January 12, 2023
I am a current client of this provider
I like that the workers are very kind.
I like that they are doing a good job.
Provider Response
Thank you for your kind words, Lu. We're glad to have employees that are doing a good job and providing great service.
November 18, 2022
I am a current client of this provider
The caregivers spend time with my husband.
The agency is responsive to me.
Provider Response
Hi Jeffrey, Thank you for your kind words about CareWorks Health Services. We strive to provide quality care to our customers and it's inspiring to hear that we are meeting that goal. We're glad that you are satisfied with the responsiveness of our team. Our team is available if there is ever anything else we can do for you. Thank you again for your review!
October 27, 2022
I am a past client of this provider
We had to cancel plans when they didn't show up. They should communicate better.
The caregivers could be more reliable, and they should confirm the caregiver is going to be there. They should have back up caregivers and have no last minute changes.
Provider Response
Thank you for your feedback and letting us know. I apologize for the inconvenience you have experienced with our caregivers and that we let you down. I understand that this is frustrating, and want to make sure that this doesn’t happen again. We want all of our clients to have the same positive experience and strive to provide top-quality care, so we take your feedback like this very seriously We understand that this is frustrating, and we want to make sure that this doesn’t happen again. If you would like to discuss your experience with us in more detail, please contact either Ann or Sam.
September 26, 2022
I am a current client of this provider
I enjoy the company. I feel a relief when they get here.
They are easy to get a hold of and they have nice people to come out.
Provider Response
Thank you for your kind words. We’re so glad to hear that our service care team met your needs and that we gave you peace of mind.
August 26, 2022
I am a current client of this provider
CareWorks Health Services has made my experience positive by making things easier for me.
I like CareWorks Health Services because they are reliable.
Provider Response
Thank you for sharing your experience, Silvia. We're happy to hear that CareWorks has been able to make your life easier. I hope you know that we value every review like this, and the team is always working hard to improve the customer experience! If you have any questions or concerns in the future, please feel free to contact us!
August 16, 2022
I am a current client of this provider
It didn't get better to I went out and found my own person, the beginning was not good.
I like that they keep in contact with me, they make sure my needs are being met.
Provider Response
Thank you for the rave review! We’re so glad to hear that you working with us to be positive. We always want to provide the best care possible, and by employees who truly care. It’s always great when our caregivers share their experiences with us!
July 19, 2022
I am a current client of this provider
She is willing to do anything to help us. She will take me for walks.
I like my current caregiver.
Provider Response
Hi Cheryl, We're so glad to hear that you're enjoying all the extra help! We hope you know how much you mean to us and that we'll be there for you when it's needed. Thank you for your feedback and for taking the time to share this with us. Your comments will help us improve the quality of care we provide our clients. If there's anything else we can do, please do not hesitate to contact us at your convenience - we're here for you!
June 22, 2022
I am a current client of this provider
When I am taking care of him it is not easy but they make it.
I like that they are on time and they take care of him.
Provider Response
Thank you for your kind words, Blanche. We're glad to hear that you appreciate our team's hard work and dedication in taking care of your loved one. We aim to be on time and provide the best possible service we can, and it is great to know that we are succeeding in this goal. Thank you for choosing CareWorks Health Services, and please do not hesitate to reach out if there is anything else we can do for you.
May 12, 2022
I am a current client of this provider
I get paid for what I do, I don't think a lot, I do it anyway because I am his wife. I retired early, so it has impacted in that way.
They have done a better job at communicating with their caregivers and utilizing technology.
Provider Response
Thank you for your honest review, we're glad to hear that you've seen some improvements since you've been a part of our team. We know that technology can be a great help in connecting caregivers and patients, and we appreciate your willingness to do your part in making CareWorks the best it can be.
April 14, 2022
I am a current client of this provider
The agency can be better at bathing me and dressing if they were not done well.
The agency needs to get a regular caregiver.
Provider Response
Thank you for sharing your experience. We’re sorry to hear that our team didn’t meet your expectations. Our caregivers are always encouraged to take their time when helping you bath and dress, to make sure they're providing the best possible care. If you wouldn't mind sharing specific details of how our caregivers fell short, please email us so we can look into this further. We will pass on your feedback regarding our staffing with the CareWorks Health Services team.
March 23, 2022
I am a current client of this provider
They have helped me by sending a subsite caregiver when the original one can't come.
I like that they have excellent customer service and quality caregivers.
Provider Response
Thank you for your review of CareWorks! We are glad to hear that you have been able to find a caregiver who meets your needs. We know it can be difficult to find the right person, so we offer a free consultation with our professional team to help match caregivers with clients and vice versa. Our goal is always to provide quality care in the most efficient way possible while also making sure that everyone has their preferences met. If there's anything else we can do for you, please let us know!
March 10, 2022
I am a current client of this provider
Felicia goes above & beyond while caring for my Mother. She is compassionate and kind. If my Mother is confused or tired Felicia assists her in preparing a nap. My Mom is very comfortable with her.
She takes initiative and confidently handles medical appointments and relays medical information back to me quickly. She also makes sure my Mother takes her medications daily and on time.
She arrives on time every shift and takes my Mom for drives, grocery shopping & takeout dining all of which Mom enjoys. Most recently, Felicia dealt with an urgent home maintenance issue and got it quickly resolved with Building Maintenance.
She also cares for my Moms cat & ensures he has fresh food & a clean litter box every visit. We are delighted to have Felicia caring my mother. Most importantly, my Mother is very happy with Felicia!
Sincerely,
Jennifer and Chris Mitchell
Provider Response
Thank you for your review Jennifer and Chris. We are so glad to hear that Felicia is doing a good job caring for your mother. We work hard to make sure our caregivers have the experience, skills and knowledge they need to provide excellent care. I am happy to hear that Felicia has been able to take initiative with your mother's medical appointments--this is something we encourage all of our caregivers do! It sounds like she also takes great initiative when it comes to taking your mom on outings which sounds enjoyable for her! Thank you again for this feedback - we will be sure to pass it along as an example of what a caregiver should be doing well at CareWorks Health Care Services.
February 17, 2022
I am a current client of this provider
I just wish we could have more time with the services.
I like that we got a fast response.
Provider Response
Nancy, thank you for taking the time to provide feedback on your experience. I appreciate that you liked our fast response and our quality of care! I'm sorry to hear that you didn't have more time with CareWorks Health Services. We work hard to make sure we offer the best possible experience in a short period of time. We do offer flexible hourly care options if you want more time with the caregivers. We are here 24/7 so please reach out anytime if there's anything we can do better!
January 25, 2022
I am a current client of this provider
They always let me know what is going on with the caregivers.
I like that they keep in communication. They reach out to me and give me updates on their plan of action.
Provider Response
Hi Hector, I'm so glad to hear that you are happy with the care your caregivers have been providing. We take our communication with our clients very seriously and it's great to know you appreciate this. I'll be sure to share your feedback with our team as well because we want all of our clients to feel heard and valued. Thank you for taking the time to leave a review!
December 28, 2021
I am a current client of this provider
Shelia takes very good care of my dad when she is there. We didn't have any issues with our caregiver and we have had a good experience so far.
Our caregiver from CareWorks Health Services is very responsible, prompt, on time, and communicates well. Buddy comes around periodically and checks in on things and that is a good thing.
Provider Response
Martin thank you for the great review! We’re so happy that Sheila is taking good care of your dad. I appreciate you taking the time to leave a comment. If there is anything else we can do to improve your dad's experience, please let us know.
November 09, 2021
I am a current client of this provider
The young people seem to not care as much.
They send young people out and I would rather have older people.
September 16, 2021
I am a current client of this provider
They help me in every way. I have had other care work providers and I haven't been satisfied until now.
Recently they've been very good. One thing is that they're very good at explaining things to me.
August 17, 2021
I am a current client of this provider
They should keep me updated on changes.
They need to communicate better.
July 27, 2021
I am a current client of this provider
They have really helped by being me and spending time with me. They are good companions.
I really like that they have really good caregivers.
June 21, 2021
I am a current client of this provider
They were there when we needed them and they come out to help.
The head nurses were nice and they work with me.
May 27, 2021
I am a current client of this provider
The agency is helpful by allowing me to sleep throughout the night without worrying.
The agency can improve their communication.
April 30, 2021
I am a current client of this provider
There has been a great impact. The current caregiver is perfect for her.
The follow up that they do is great, making sure that we are happy with our current provider.
Provider Response
Brent, Thank you for the kind words and review! We are happy she likes her caregiver. We work hard to meet expectations of our families and glad we were able to find the right match for her.
February 11, 2021
I am a current client of this provider
They have personable staff who are kind.
They provide good services and they are responsible.
January 12, 2021
I am a current client of this provider
The agency has always called me to check and see if everything is going well with me.
I like that they always send out the same people for me and they do what they're supposed to do.
December 21, 2020
I am a current client of this provider
They sit and talk with him.
I like the people who have come here to take care of him. They respect the home.
December 11, 2020
I am a current client of this provider
It allows me to go places and do things I need to do. For my mom, it doesn't matter, as long as someone's here.
I've already recommend them. I just like the way they interact with her. They get her talking and get her moving.
October 26, 2020
I am a current client of this provider
They are saving me by taking time to get a caregiver for my father.
They do what they say they are going to do. They are always in contact.
July 27, 2020
I am a current client of this provider
They help keep my father organized and make sure all his daily activities get done.
They were diligent in helping us find the right caregiver. We tried quite a few before we found the right one.
Provider Response
Tamala we are so happy to hear this! Thank you for sharing your review. We are glad that (after a few tries) we found the perfect match for your father. We love helping our seniors age in place and are honored you chose CareWorks Health Services as your fathers care provider.
July 22, 2020
I am a current client of this provider
She cleans my house. She picks up any messes that I make.
She does everything that needs to be done.
Provider Response
John N, we are so pleased to hear how well things are going with the services you are receiving from CareWorks Health Services and the caregiver providing your care. We will most definitely share with her your review. Thank you for taking the time to review us. We truly appreciate it.
About CareWorks Health Services in Huntington Beach, California
CareWorks Health Services is an in-home care provider serving Huntington Beach, California and the surrounding area. CareWorks Health Services offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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