CareWorks Health Services Huntington Beach, CA

Jessica G_5

When my mother was refusing care they found some one who was able to take care The agency has provided consistent care for my mother, and check in on my mother.

RAYMOND C

It helps me; I don't know what I'd do without her. My caregiver is good and takes care of everything.

Anonymous_1721653861

To maximize the positivity, caregivers could help more with light chores around the house. A lot of people in the past have called in sick and an hour-and-a-half late, but now I think we have a more reliable mix.

Anonymous_1719573527

Marlene was great. One of the caregivers just sat there all night and never changed diapers.

Sharon P_23

They are very helpful. They help get up, get dressed, and go for a walk. The person that comes is very caring.

Patty D_5

The agency sends out good people. I have not had any problems with the agency.

Thao N

They help with everything. They do anything I need them to. They help me a lot. The care is good. I send a lot of people to them.

Edward M_30

The agency has sent me help that I can use to make my experience positive. I would recommend them because so far they send people that are reliable and consistent.

Virginia G_12

They have been very kind, and they listen to her. I like that they are responsive. We have had some ups and downs, Bella, she calls and when we changed information, they were able to help align people to my mom's health situation.

Linda P_39

Sylvia seems very happy with who she has now. It was a very rocky start with a lot of coming and going of the caregivers. I did not like that.

Donald O_5

They have made my experience positive because when I need help during the day they are there to provide it. If I want to lay down, they do not bother me. I would recommend them because they have done a good job.

Beth W_15

We get our caregivers through the VA, without that I don't know what I would do. They know me personally and when I call up I get the needed attention.

Susan C_58

He showers him and shaves him. She also shampoos his hair and takes him on walks. They are easy to work with. And the guy who comes out is awesome.

Anthony V_2

She only comes once a week, but when she does come, she washes my laundry and goes to the store. We had a neighbor here and I gave her the number to CareWorks.

Anonymous_7312

I was expecting a higher quality of assistance. The quality of the help is extremely variable, with the average being a 2. One person seems like they are homeless to cause the amount of stuff they bring in the home, some do the minimum, and other people don't help my mom which is very disappointing when I am paying them by the hour. I find that to be very unacceptable. Some people don't have a car when they are supposed to be able to provide transportation.

Lu N_1

They have been diligent, attentive, patient, and kind. They provide good training to their staff and the staff is very helpful to us.

Sepehr S

They do a good job keeping him busy while they are here. We need the caregiver to be more on time.

Lu N

I like that the workers are very kind. I like that they are doing a good job.

Provider Response

Jeffrey P_2

The caregivers spend time with my husband. The agency is responsive to me.

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Anonymous_6581

We had to cancel plans when they didn't show up. They should communicate better. The caregivers could be more reliable, and they should confirm the caregiver is going to be there. They should have back up caregivers and have no last minute changes.

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Anonymous_6496

I enjoy the company. I feel a relief when they get here. They are easy to get a hold of and they have nice people to come out.

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LATRICE B

It didn't get better to I went out and found my own person, the beginning was not good. I like that they keep in contact with me, they make sure my needs are being met.

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Cheryl B_19

She is willing to do anything to help us. She will take me for walks. I like my current caregiver.

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Blanche C

When I am taking care of him it is not easy but they make it. I like that they are on time and they take care of him.

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Anonymous_6030

I get paid for what I do, I don't think a lot, I do it anyway because I am his wife. I retired early, so it has impacted in that way. They have done a better job at communicating with their caregivers and utilizing technology.

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Anonymous_5839

They have helped me by sending a subsite caregiver when the original one can't come. I like that they have excellent customer service and quality caregivers.

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C and J Mitchell

Felicia goes above & beyond while caring for my Mother. She is compassionate and kind. If my Mother is confused or tired Felicia assists her in preparing a nap. My Mom is very comfortable with her. She takes initiative and confidently handles medical appointments and relays medical information back to me quickly. She also makes sure my Mother takes her medications daily and on time. She arrives on time every shift and takes my Mom for drives, grocery shopping & takeout dining all of which Mom enjoys. Most recently, Felicia dealt with an urgent home maintenance issue and got it quickly resolved with Building Maintenance. She also cares for my Moms cat & ensures he has fresh food & a clean litter box every visit. We are delighted to have Felicia caring my mother. Most importantly, my Mother is very happy with Felicia! Sincerely, Jennifer and Chris Mitchell

Provider Response

Nancy N_8

I just wish we could have more time with the services. I like that we got a fast response.

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Hector A_2

They always let me know what is going on with the caregivers. I like that they keep in communication. They reach out to me and give me updates on their plan of action.

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Martin W

Shelia takes very good care of my dad when she is there. We didn't have any issues with our caregiver and we have had a good experience so far. Our caregiver from CareWorks Health Services is very responsible, prompt, on time, and communicates well. Buddy comes around periodically and checks in on things and that is a good thing.

Provider Response

David N_7

The young people seem to not care as much. They send young people out and I would rather have older people.

Anonymous_4561

They help me in every way. I have had other care work providers and I haven't been satisfied until now. Recently they've been very good. One thing is that they're very good at explaining things to me.

Brenda S_12

They should keep me updated on changes. They need to communicate better.

Kenneth S_15

They have really helped by being me and spending time with me. They are good companions. I really like that they have really good caregivers.

John L_27

They were there when we needed them and they come out to help. The head nurses were nice and they work with me.

Judith D_7

The agency is helpful by allowing me to sleep throughout the night without worrying. The agency can improve their communication.

Brent D_1

There has been a great impact. The current caregiver is perfect for her. The follow up that they do is great, making sure that we are happy with our current provider.

Provider Response

Elwood S

They have personable staff who are kind. They provide good services and they are responsible.

JOHN W

The agency has always called me to check and see if everything is going well with me. I like that they always send out the same people for me and they do what they're supposed to do.

PAUL C_2

They sit and talk with him. I like the people who have come here to take care of him. They respect the home.

ALBERTA B

It allows me to go places and do things I need to do. For my mom, it doesn't matter, as long as someone's here. I've already recommend them. I just like the way they interact with her. They get her talking and get her moving.

Lou Jean L

They are saving me by taking time to get a caregiver for my father. They do what they say they are going to do. They are always in contact.

RICHARD B

They help keep my father organized and make sure all his daily activities get done. They were diligent in helping us find the right caregiver. We tried quite a few before we found the right one.

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JOHN N

She cleans my house. She picks up any messes that I make. She does everything that needs to be done.

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