Right at Home West Orange County

Offers Home Care

46 Reviews
Call (562) 414-5113
Right at Home West Orange County (562) 414-5113
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Reviews of Right at Home West Orange County

46 Reviews Write a review

Home Care Reviews for Right at Home West Orange County

April 06, 2022

By Robert and Barbara G_2

I am a current client of this provider

They've kept my mom young and helped her be positive about her current and future life. I appreciate the quality of the caregivers. The medical side is good, but they're good with adjusting to clients and families.

February 25, 2022

By Barbara L_40

I am a current client of this provider

I need help on everything and they have done that for me, have helped. They check on me and see what I need.

Provider Response

Thanks for the feedback. We try hard to provide personal care that adds life to your years. Thanks again.

February 17, 2022

By Jack & Haruko L

I am a current client of this provider

Some of the caregivers come here and are in a real hurry to get what they need to get done, done. If someone needs something outside what the caregivers think the routine is, they are reluctant to do it. Some won't ask if there's anything else that needs to be done. Some are off the charts helpful. I like the timing policy and the menu. There are some excellent caregivers and some not so great ones, but for the most part they seem to care about my parents.

Provider Response

We really appreciate the feedback. We are working with you to coach the caregivers that are not living up to your satisfaction. Also we are always hiring caregivers with big hearts and are always coaching them to take initiative and find new ways to help. As we work together and collaborate on your parents' care, we will make sure they are all providing excellent care

October 26, 2021

By Beryl M

I am a past client of this provider

The caregiver was very friendly and attentive. She went above and beyond.

Provider Response

Thank you so very much for this review. We pride ourselves on hiring and retaining loving caregivers who really care and take initiative. It is so rewarding when we see that it is truly working! Have a blessed day!

July 26, 2021

By Larry & Bonnie D

I am a current client of this provider

It has been a big help to our daily lives. I like that they try to keep me informed.

May 21, 2021

By Holly H_2

I am a current client of this provider

They have really helped him by coming everyday to check on him every day. They are allowing him to stay were he is in his home. I like that they are really good at communication.

Provider Response

Thank you for for trusting us with your loved one. What an honor for us to be able to give you peace. We love what we do!

May 07, 2021

By Adrienne A

I am a current client of this provider

All the caregivers have been great. They are very great. I enjoy them because I like the caregiver they send.

April 22, 2021

By Susan H_52

I am a current client of this provider

The agency is helpful by providing the care and services we needed. I like that they are easy to communicate with and they provide good quality of care.

April 06, 2021

By James T_8

I am a current client of this provider

They help me around the house and they do what I ask them to do. I like that they are friendly and the caregivers are interested in my welfare.

March 15, 2021

By Raymond B_5

I am a past client of this provider

I could not have done it without them. I liked that I was able to be with my husband before he passed. They were experienced and professional.

March 02, 2021

By Tony R_2

I am a past client of this provider

They helped us the most by being there to help my father with whatever he needed. I liked that they had great caregivers for us.

January 13, 2021

By Sally R_11

I am a current client of this provider

Right now, we're looking into hospice but when she was better she really enjoyed the care she was receiving. We are very happy with the person they have sent us. She is great.

January 06, 2021

By Woon "Susan" L

I am a current client of this provider

I like that they are very responsive and they communicate well.

November 24, 2020

By Anonymous_4270

I am a current client of this provider

I was completely independent prior to this and so If I had to call somebody in, they've really been outstanding. I can't think of anything at the moment. They've been quite lovely.

Provider Response

Thank you so much for letting us help you. Thanks for the review and our goal is to provide all of our clients with outstanding care. Thanks again

September 10, 2020

By Margaret L_10

I am a past client of this provider

They helped relieve me of duties that required personal care for my mother. I was able to spend time with her rather than doing specific tasks. The care was wonderful and everybody was perfect, helpful, very polite, very caring. I had no issues at all.

August 25, 2020

By Melanie M_1

I am a current client of this provider

I worry less about coverage and it is assuring to know that a shift will always be covered. They are always at your services because they communicate so brilliantly. The communication is excellent and they are always able to cover the shifts.

August 13, 2020

By Sue J_7

I am a past client of this provider

They were my loved one's little buddies. They were here with my loved one and it took a lot of pressure off of me. They were very responsive and everyone was super nice.

March 09, 2020

By Rose Marie H_1

I am a current client of this provider

The person I am with 5 days a week will continue to go out of her way to make sure things are okay and that I am okay. She helps me more than I can describe. I have someone who comes five days in a row so I see her more than anybody. There are others who come on the weekend but I do not get much interaction with them. My steady person is fantastic.

January 29, 2020

By Anonymous_3109

I am a current client of this provider

She does everything I ask her to do. I sometimes remind her what to do. I like the idea that they came out to meet me and speak with me. They explained the process. I like the people I was able to speak to.

June 12, 2019

By Jim and Adele L

I am a current client of this provider

They come from 1-4 and I leave. I leave it to them to take care of my husband and to do some light housekeeping. Some caregivers are better then others and I have had to tolerate that. I like all of it. I have known them for a while and Kevin, the owner, is a great representative. The caregivers are always punctual and courteous. They are prompt and the office will come and introduce new caregivers.

April 02, 2019

By Gilbert C

I am a current client of this provider

They have helped the most by watching him so I can do things for myself. I trust them and I have already told others about them.

March 05, 2019

By Russ F

I am a past client of this provider

I didn't have to worry while I was gone, they could call me at any time. I would say that they did exactly what was asked of them.

January 10, 2019

By Jerold M

I am a current client of this provider

They get the duties done on a timely basis. They are reliable, and I trust them. They react quickly, and, generally speaking, the people are quite capable.

December 04, 2018

By Warner O_1

I am a current client of this provider

The caregiver knows what she's doing, and does her job instead of just sitting. The caregiver I was lucky enough to get is very knowledgeable and helpful.

November 06, 2018

By Randy B_2

I am a current client of this provider

I think they are doing just what we have been asking them to do. I think they are doing just fine. There is nothing that could make a greater impact in our lives. They are very responsive.

October 08, 2018

By Nel F

I am a past client of this provider

I can't think of anything negative to say. The office was very helpful and on top of things. They were very helpful. I have recommended them to someone who is now using their services.

May 21, 2018

By Anonymous

I am a current client of this provider

They do the things that I cannot do because of my condition. They could do scheduling better.

April 18, 2018

By Stacey B

I am a current client of this provider

I don't have to deal with anything because Right at Home deals with everything. If someone doesn't show or if there is an issue, they handle it. There is really no way to measure the impact because it has been so wonderful. They are dependable people who are going be there no matter what.

May 08, 2017

By Monica S_1

I am a current client of this provider

Right at Home's caregivers are very compassionate and helpful. Right at Home has made my life easier by doing all the chores and things that I cannot do.

February 18, 2017

By Susan773361

I am a past client of this provider

Truly blessed to have found Right at Home of West Orange County! Kevin, Kim, Elizabeth, and Gail are God's angels in human form. The love, caring, and support that they gave to my dying husband, Larry, and to me and my family made this sad and difficult time so much easier to bear! God's presence and guidance is found in everything they do for you!

February 02, 2017

By Diane S_7

I am a current client of this provider

Right at Home has done their best to match us up to caregivers that are willing to help my wife with her activities. Right at Home makes my life easier because they do the same things for my wife that I would do for her. They keep me from burning out. Right at Home has improved her life by constantly having people who have their energy up to take care of her.

February 02, 2017

By Christine H_4

I am a current client of this provider

The client is happy with the caregivers. That's from what I see. The caregiver takes care of the client's needs. For her family and friends helping, it doesn't require us to be there as much.

June 17, 2016

By Steve771005

I am a past client of this provider

The service provided by Right At Home was excellent. They made themselves available immediately when my parents had a sudden need for home care. They were kind, patient and very professional helping my parents with cooking, cleaning and driving them to do errands. It was a great comfort to them and to me. I highly recommend Right At Home and would hire them again in an instant!

December 30, 2015

By Adrienne Anderson

I am a current client of this provider

I have been very pleased with the service we have received. The caregivers are very knowledgeable and reasonable. My mother is very comfortable with them. The staff works very hard to make sure the scheduling goes smoothly.

April 23, 2015

By Erik2

I am a current client of this provider

My mother loves her day care person, Deborah. She is very responsive to my mother's needs. The office staff is friendly and quick to help with any issues. My only criticism is that there is no monthly billing which is quite inconvenient.

August 29, 2014

By Lynn33

I am a current client of this provider

Right At Home is a great agency with outstanding leadership.

April 11, 2013

By Samuel2

I am a past client of this provider

I am completely satisfied with the excellent caregiving service provided to my late wife during the last seven months of her life. The only way to describe the service was very loving, very thorough, and very empathetic

June 08, 2012

By PhilipB

I am a current client of this provider

We've been using their services for a couple of weeks now, and everything seems to be going the way we expected it. So far so good. My mom can interact with the caregiver very well. It's not about the time spent looking for the right agency, but it's the one closest to our home that we needed so that's why we chose Right at Home's services. I could say that they are very helpful and attentive with her, but as I said it's just been 2 weeks so i can't really say anything more but it has been going well for us.
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About Right at Home West Orange County


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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