Provider Response
We regret that we were unable to meet all of your expectations. We appreciate you taking the time to share your feedback with us from your visit.
Offers Assisted Living
April 10, 2020
Provider Response
We regret that we were unable to meet all of your expectations. We appreciate you taking the time to share your feedback with us from your visit.
May 10, 2019
November 01, 2016
Provider Response
We are sorry to hear your tour of Brookdale Sussex did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
May 10, 2016
August 30, 2014
September 02, 2012
February 21, 2012
Describe the overall population of assisted living residents at Brookdale Sussex. What is their average age? What are their favorite things to do?
Brookdale Sussex is an Assisted Living that provides residential and supportive services, age 65 years and older. The average age at Brookdale Sussex is 75. Some of Brookdale Sussex Residents favorite activities are: enjoying scenic bus rides, walking on the Bug Line that is easy and accessible from our patio, card games and bingo, arts and crafts, attending Brewer Games or tailgating on our patio.
What programs or activities does Brookdale Sussex offer to enrich residents' well-being?
Brookdale Sussex offers a Programming Coordinator to assist in activities as a whole as well as individualized. Sussex offers a wide range of activities and outings in the community as well as outside of the community.
What places are near Brookdale Sussex or within walking distance for assisted living residents to enjoy?
Right off Brookdale Sussex Community patio, we have easy access to jump right onto the Bug Line walking and biking path. Brookdale Sussex has a nearby Pizza Restaurant to meet up with family and friends as well as a quick outing to the Grocery Store. In addition, the Sussex Senior Center is near and offers several activities outside of their home.
What transportation services does Brookdale Sussex offer to assisted living residents?
Brookdale Sussex offers a Bus to and from community outings.
What makes the chef or dining program at Brookdale Sussex exceptional? What kind of menu can assisted living residents expect?
Brookdale Sussex has an open concept kitchen, making it feel like you’re part of the dining experience. Between our Dining Manager and Cook, they have years of dining experience from owning their own restaurant and business to having experience working in AL Communities. Both Dining Associates are ServSafe certified and continuously updated with dining educational pieces. Together, Brookdale ensures our residents have choices along with a variety of delicious meals.
What safety features or security measures does Brookdale Sussex offer to assisted living residents?
We offer disabled parking for those in need. Additionally, Sussex has pull cords in every apartment, individual and community bathrooms as well as the beauty shop.
How does Brookdale Sussex keep residents' families informed about their loved ones?
Brookdale Sussex has several ways of keeping families informed. To keep families involved, the community offers monthly newsletters as well as sending out pictures and videos of their loved ones. In addition, the community hosts events that involve families and residents to be together and participate in our fun adventures.
What is the care staff-to-resident ratio at Brookdale Sussex during daytime and nighttime hours?
Brookdale Sussex is a CBRF 19 room community. We have a minimum of 2 care staff on each shift.
What ongoing senior care training does the staff receive?
All staff are CBRF certified consisting of Standard Precautions, First Aid and Fire Safety. Each month all staff complete Learning Modules that cover Brookdale specific topics as well as well OSHA safety training to keep up with the latest information while taking care of our seniors.
What safety features or security measures does Brookdale Sussex provide to protect residents who wander?
Brookdale provides 24/7 care staff in the community. This AL offers a Programming Coordinator that engages with our residents with activities and promotes their wellbeing.
Brookdale Sussex provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
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