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  4. Brookdale Sussex

Brookdale Sussex

Offers Assisted Living

7 Reviews
W240N6351 Maple Avenue, Sussex, WI 53089
Call (800) 385-2527
Brookdale Sussex (800) 385-2527
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Reviews of Brookdale Sussex

7 Reviews Write a review
Food
(Not Rated)
Staff
(2 Reviews)
Facility
(2 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Brookdale Sussex

April 10, 2020

By Mike

I visited this facility

Brookdale Sussex was smaller than my father would like. It was close to home, which was good, but he might want something bigger and a little more social. The staff member wasn't there at the appointed time, but someone else took me around. Other than that, it was fine. I think they had less than 20 residents. I saw studios, and I think they had a bathroom in the room, but the showers were communal. I went after work. It was dinner time so I did not see anything going on in the activity room. It looked older than the other place.

Provider Response

We regret that we were unable to meet all of your expectations. We appreciate you taking the time to share your feedback with us from your visit.

May 10, 2019

By Michael

I visited this facility

Our experience with Brookdale Sussex was very positive. It looked like it was a really nice community atmosphere for the residents there. They were in the middle of an activity when I was there, and Jennifer was really nice on the tour. The rooms were accommodating. The staff was very friendly and outgoing. The dining area was very clean and very nicely laid out. It looked like everyone was very attentive to the needs of the residents. A guest musician was there and everyone was in the common room listening and singing with the guitar player.

November 01, 2016

By Mary343582

I visited this facility

I was hoping that Brookdale Sussex would be the one because it is a smaller community, and it is in a town where my dad had his office. It was very lovely on the outside but a little dark and low ceiling on the inside, and it kind of lacked vibrancy. The room was very small and dingy. The staff person told me that the carpet was going to be taken out and replaced, but I just felt the room was pretty small. All the staff people that I met were very friendly. It just seemed quiet. We were locked out on the patio, and the person who was with me didn’t have keys to get back in, so she knocked on both doors, and nobody came. And then, we walked around the building and there were a couple of employees smoking; that gave me a poor impression. And then all I could think of was what happens if my dad ever got locked out.

Provider Response

We are sorry to hear your tour of Brookdale Sussex did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.

May 10, 2016

By Caring loved oneQGKIV

I am a friend or relative of a resident

Brookdale Sussex seems to be an OK place. The rooms are fine but small and could be cleaner. Their dining area looks nice. They have an activities director that has different things for them to do, like playing games and watching TV, but my mother does not really join in the activities. They seem to treat my mother OK, which is the most important thing. However, the carpeting looks like it’s not vacuumed that often, but I’m not there every day, so I don’t know what goes on.

August 30, 2014

By Arthur8

I visited this facility

I was able to go to Sterling House of Sussex for a visit. I was just there for a short period of time, but the facility is clean. It seemed like they have activities that the residents can participate in. It seemed like the people who are in charge with the meals are really nice. I was able to see their rooms and they were pretty small. For the short time that I was there, I felt that the facility is pretty nice. The staff did well in accommodating me and they have been in correspondence with me since my visit.

September 02, 2012

By Caring262

I visited this facility

Sterling House is smaller and intimate. We were visiting at a quiet time, so we didn't have much interaction with the residents. Right now, my mother is living with me so we're looking for a respite care.

February 21, 2012

By commercesd

I visited this facility

We visited Sterling House of Sussex while in the region looking at assisted facilities for our uncle. We thought the exterior looked very well maintained. The lawns and trees were nicely landscaped, with seating areas and walkways. The seniors could also safely navigate the outside area. The staff was very accommodating. The facility had ample communal rooms for every activity imaginable, from reading in the library, to card games, physical exercise, ceramics and crafting and hosted meetings. We could see that anything the residents might need was provided. The personal trainers are on hand to ensure safety while assisting the seniors in every way they can. The full service fitness center equipment was very nicely maintained, with regular exercise classes. The dining room featured food that looked and smelled delicious. The menus all had healthy food options for all kinds of diets. Healthy snacks are offered whenever residents request them and on a regular schedule. The outside excursions included many interesting cultural events in the area -- which hosted regular music, theater, film and art gatherings regularly. This facility can accommodate a variety of ambulation levels that can be shifted as it becomes necessary. The private living spaces were beautifully decorated with lots of fresh air and light. All units were very well designed and efficient. This is a service oriented living environment for seniors including everything they need. We were impressed with how kind, caring and helpful they were to the residents.
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Questions about Brookdale Sussex

Describe the overall population of assisted living residents at Brookdale Sussex. What is their average age? What are their favorite things to do?

Brookdale Sussex is an Assisted Living that provides residential and supportive services, age 65 years and older. The average age at Brookdale Sussex is 75. Some of Brookdale Sussex Residents favorite activities are: enjoying scenic bus rides, walking on the Bug Line that is easy and accessible from our patio, card games and bingo, arts and crafts, attending Brewer Games or tailgating on our patio.

What programs or activities does Brookdale Sussex offer to enrich residents' well-being?

Brookdale Sussex offers a Programming Coordinator to assist in activities as a whole as well as individualized. Sussex offers a wide range of activities and outings in the community as well as outside of the community.

What places are near Brookdale Sussex or within walking distance for assisted living residents to enjoy?

Right off Brookdale Sussex Community patio, we have easy access to jump right onto the Bug Line walking and biking path. Brookdale Sussex has a nearby Pizza Restaurant to meet up with family and friends as well as a quick outing to the Grocery Store. In addition, the Sussex Senior Center is near and offers several activities outside of their home.

What transportation services does Brookdale Sussex offer to assisted living residents?

Brookdale Sussex offers a Bus to and from community outings.

What makes the chef or dining program at Brookdale Sussex exceptional? What kind of menu can assisted living residents expect?

Brookdale Sussex has an open concept kitchen, making it feel like you’re part of the dining experience. Between our Dining Manager and Cook, they have years of dining experience from owning their own restaurant and business to having experience working in AL Communities. Both Dining Associates are ServSafe certified and continuously updated with dining educational pieces. Together, Brookdale ensures our residents have choices along with a variety of delicious meals.

What safety features or security measures does Brookdale Sussex offer to assisted living residents?

We offer disabled parking for those in need. Additionally, Sussex has pull cords in every apartment, individual and community bathrooms as well as the beauty shop.

How does Brookdale Sussex keep residents' families informed about their loved ones?

Brookdale Sussex has several ways of keeping families informed. To keep families involved, the community offers monthly newsletters as well as sending out pictures and videos of their loved ones. In addition, the community hosts events that involve families and residents to be together and participate in our fun adventures.

What is the care staff-to-resident ratio at Brookdale Sussex during daytime and nighttime hours?

Brookdale Sussex is a CBRF 19 room community. We have a minimum of 2 care staff on each shift.

What ongoing senior care training does the staff receive?

All staff are CBRF certified consisting of Standard Precautions, First Aid and Fire Safety. Each month all staff complete Learning Modules that cover Brookdale specific topics as well as well OSHA safety training to keep up with the latest information while taking care of our seniors.

What safety features or security measures does Brookdale Sussex provide to protect residents who wander?

Brookdale provides 24/7 care staff in the community. This AL offers a Programming Coordinator that engages with our residents with activities and promotes their wellbeing.

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Services and Amenities of Brookdale Sussex

Room and housing options

  • Studio Apartments
  • Housing Extra: Private Suites With Private Bathroom. No Kitchen Area

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes
  • Pharma

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime

Languages

  • English

General

  • Resident Capacity: 20
  • Staff Patient Ratio: 10/1
  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy
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About Brookdale Sussex

Brookdale Sussex provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

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Brookdale Sussex


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