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Brookdale Sussex

W240N6351 Maple Avenue, Sussex, WI 53089

(800) 558-0653

Verified Partner

3.88

(9 reviews)

Offers Assisted Living

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Reviews of Brookdale Sussex in Sussex, Wisconsin

3.88

(9 reviews)

  • Facility

    4.0

  • Staff

    4.6

Christine

4

April 22, 2024

I visited this facility

I think my tour of Brookdale Sussex went very well. It seemed like a very comfortable place. They talked a lot about the dining area and the food. They were very gracious, and they showed me a lot of things. But I don't think it's the right place for me. The billing that they had does not work for me. I have long-term care insurance, but they put the bill very high for the room versus the nursing care. So if the long-term insurance only pays for the nursing care, it's a much larger out-of-pocket cost to me, so that's why it would not work for me. The room was very basic, which is also something with assisted living. I would look for something a little bit more apartment-style. If I'm having days where I'm able to do more, I want to be able to be as independent as I can and do as much as I can, and maybe even a little bit of my own cooking and things like that.

Jeff

4

November 10, 2023

I visited this facility

Brookdale Sussex was good. It was a smaller community and it looked like they were more personalized towards the people. It was clean. The staff was very friendly and helpful. Just the same as any other place, they offered activities, specialized diets, and stuff like that. The dining room was nice. The salon itself was open once a week, and I believe they have a couple of nice patios around the area.

Roxanne

4

October 5, 2022

I visited this facility

We visited Brookdale Sussex, they were very nice. The people that took us on the tour and the administrative part of it were very, very good. The person who was supposed to give us the tour wasn't there, so one of the staff members did, and it was a confirmed appointment. But the facility was very clean and very nice. They just weren't quite what my mom was looking for. The people were very nice, the staff members were very nice, and things looked organized. We didn't try the food but we got the chance to speak with the chef. It was a small facility.

Mike

3

April 10, 2020

I visited this facility

Brookdale Sussex was smaller than my father would like. It was close to home, which was good, but he might want something bigger and a little more social. The staff member wasn't there at the appointed time, but someone else took me around. Other than that, it was fine. I think they had less than 20 residents. I saw studios, and I think they had a bathroom in the room, but the showers were communal. I went after work. It was dinner time so I did not see anything going on in the activity room. It looked older than the other place.

Provider Response

We regret that we were unable to meet all of your expectations. We appreciate you taking the time to share your feedback with us from your visit.

Michael

5

May 10, 2019

I visited this facility

Our experience with Brookdale Sussex was very positive. It looked like it was a really nice community atmosphere for the residents there. They were in the middle of an activity when I was there, and Jennifer was really nice on the tour. The rooms were accommodating. The staff was very friendly and outgoing. The dining area was very clean and very nicely laid out. It looked like everyone was very attentive to the needs of the residents. A guest musician was there and everyone was in the common room listening and singing with the guitar player.

Mary343582

2

November 1, 2016

I visited this facility

I was hoping that Brookdale Sussex would be the one because it is a smaller community, and it is in a town where my dad had his office. It was very lovely on the outside but a little dark and low ceiling on the inside, and it kind of lacked vibrancy. The room was very small and dingy. The staff person told me that the carpet was going to be taken out and replaced, but I just felt the room was pretty small. All the staff people that I met were very friendly. It just seemed quiet. We were locked out on the patio, and the person who was with me didn’t have keys to get back in, so she knocked on both doors, and nobody came. And then, we walked around the building and there were a couple of employees smoking; that gave me a poor impression. And then all I could think of was what happens if my dad ever got locked out.

Provider Response

We are sorry to hear your tour of Brookdale Sussex did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.

Caring loved oneQGKIV

4

May 11, 2016

I am a friend or relative of a resident

Brookdale Sussex seems to be an OK place. The rooms are fine but small and could be cleaner. Their dining area looks nice. They have an activities director that has different things for them to do, like playing games and watching TV, but my mother does not really join in the activities. They seem to treat my mother OK, which is the most important thing. However, the carpeting looks like it’s not vacuumed that often, but I’m not there every day, so I don’t know what goes on.

Arthur8

4

August 30, 2014

I visited this facility

I was able to go to here for a visit. I was just there for a short period of time, but the facility is clean. It seemed like they have activities that the residents can participate in. It seemed like the people who are in charge with the meals are really nice. I was able to see their rooms and they were pretty small. For the short time that I was there, I felt that the facility is pretty nice. The staff did well in accommodating me and they have been in correspondence with me since my visit.

Caring262

5

September 2, 2012

I visited this facility

It is smaller and intimate. We were visiting at a quiet time, so we didn't have much interaction with the residents. Right now, my mother is living with me so we're looking for a respite care.

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Costs for Brookdale Sussex in Sussex, Wisconsin

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,248

Starting Price

Services and Amenities of Brookdale Sussex in Sussex, Wisconsin

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • Studio Apartments
  • Housing Extra: Private suites with private bathroom. No kitchen area

Dining options

  • Dining Room Shared Meals

About Brookdale Sussex in Sussex, Wisconsin

Brookdale Sussex is nestled in the heart of the Village of Sussex. Our residents enjoy watching pedestrians and other activity from our lovely front porch during the warmer months.

Map of Brookdale Sussex

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