Azura Memory Care of Oshkosh

Janice

Azura Memory Care of Oshkosh was old, rundown, and not well-kept. There were no private bathrooms. And the hallway went in a circle, so someone with memory issues I found it very disturbing because you don't have a bathroom in your room, so I can just picture coming out of this hallway and just going around in a circle and not being able to find the bathroom because it's like a shared community bathroom. The staff was very helpful though. The facility seemed like it needed updating. The carpet seemed old, and the hallways were carpeted, which I don't think is a good idea. It doesn't clean that easily. It seemed like it was old carpeting, and the facility, in general, seemed outdated. The residents were just sitting in front of TVs. There were no group activities or no structured activities there at all.

Provider Response

Julia

Azura Memory Care of Oshkosh was very interesting. They seemed to have a very nice philosophy about keeping the residents busy and making them feel useful. I was very impressed with their program. They said that you might see a resident sweeping the floor or helping the poor corals and that they might not be doing a perfect job but at least they're feeling their self worth. The rooms were just smaller than where my husband is now, and I would have liked a bathroom in the rooms. I think the staff member said they have 18 residents, so there were about 9 rooms on each side. For 9 people, there were four larger bathrooms, and the toilet seats were black because it has something to do with how the brain sees it (easier than a white toilet seat or something like that). So things are kind of set up that way. The other thing that impressed me is that you know they have a heart. They have a stray kitten that showed up in their yard. They bought fishes or food to feed it, got a kitten bed out there for it, and tried to tame it so that the residents can pet it. This kind of shows the quality of their compassion, and I thought that was very nice. I really liked the place. The facility was clean and nice. The staff that I saw were very friendly, and they all said 'hello' right away. I liked the location too. My husband is a farmer. We live in the country, and their backyard faces Sawyer Creek. They said once in a while they feed the deer, so it had that kind of wild and rural look.

ReviewerRD#021821j

I have my husband in Azura Memory Care of Oshkosh. It seemed like a perfect fit for him because all they do is memory care and Alzheimer's, and that's what his problem is. It's a smaller facility, which I like, and it's a home-like environment. He has only been there for a week, so he seemingly is adjusting as well as can be expected for right now, but I've been very pleased. That's their speciality, and that's what really triggered my interest in them. They also don't have a high turnover, which is great, and they seem to be very caring, too. With COVID, I haven't really seen a lot of the facility, but from what I've seen, it's very adequate, and it's very homey. In getting my husband registered and helping me with the whole thing, all of their regional staff did a wonderful job. They're very caring and very understanding, they're very good, and they have done everything they could do so far. I've only visited my husband once since he has been there. I can go only twice a week, so I'm going again tomorrow. As much as someone with dementia can tell you, he seems to like the food, so I'm sure it is good. It is not the most inexpensive place, but he takes a little more care, so the price is comparable to the other homes that I looked at. Also, I picked this one because of the size, and it seemed to be a wonderful place, too. The care, their philosophy, and what they do with people with dementia is outstanding.

Provider Response

Nancy

I was extremely impressed with Azura Memory Care of Oshkosh, especially the longevity of the staff. The rooms were adequate. The person who took me on the tour was well-informed and had excellent vocabulary. She gave us a lot of scientific background of their treatment program.

Provider Response

Myrna417048

Mom has only been at Azura Memory Care for a few weeks, and we like the setting. Everything is geared specifically, and everyone is looking for something individual for their parent or loved one, and for us, that was the best place for her. I like the idea that the place was small, intimate, and more homey like. They did a very good job in sitting down with us and explaining everything. What we like about is that her room does not have a vacuum or kitchenette because for people with dementia, they don’t need all of that.

Provider Response

Scott854656

Azura is a very small facility, they only have 8 residents, and they have small, hospital-type rooms with no bathrooms. It was homey, the director was super helpful, and he did a number of follow-up calls. It was quite expensive. You need to use private pay for 2 years before they make arrangements to use public funding.

Provider Response