Castle Senior Living - Victorian Castle
19700 W. Cleveland Ave, New Berlin, WI 53146
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About Castle Senior Living - Victorian Castle in New Berlin, Wisconsin
Nestled on 27 acres of private land, this exquisite home is designed for older adults in need of assistance to experience freedom on a whole new level. Offering private rooms with private bathrooms, a walk-in whirlpool spa, and a wrap-around screened in deck for bug-free outdoor activities are only a few of the amenities. This picturesque country setting is just minutes away from interstate 94, 894, & 43 in the heart of New Berlin.To learn more about this providers license and review other available state reports, please visit: Wisconsin Department of Health Services Division of Quality Assurance Provider Search
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Reviews of Castle Senior Living - Victorian Castle in New Berlin, Wisconsin
3.0
(1 review)
Facility
4.0
Staff
2.0
Food
3.0
Activities
3.0
Value
3.0
Sue
3
|
October 12, 2021
My brother-in-law was a resident of Victorian Castle. They complained about my brother-in-law quite a bit. They shamed him and didn't treat him with respect or dignity. When one of the staff members told us what was happening, she sat in an IEP meeting with us, and she got fired for actually telling us what was going on. It was heartbreaking because she was a single mom, and she really stuck her neck out to help, and then she got fired. The place was beautiful. It's a nice and pretty place. This was a problem because my sister-in-law was drawn in by the beauty of the place and not by the staff. And then she found out the staff was poor. The activity director was not very kind, too.
Services and Amenities of Castle Senior Living - Victorian Castle in New Berlin, Wisconsin
Health Services
- Skilled Nursing
- Medication Reminders
Personal Care
- Meal Preparation
Financing & Payment Options
- All Inclusive Rent
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Specialized Staff
- Nurse on Staff (Part time)
Languages
- English spoken
Transportation & Shopping
- General Transportation Services
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