My father was a resident at Silverado from October-until December 2017. It’s difficult to say if his cause of death was due to human error or negligence. A State Agency Surveyor conducted an onsite investigation on my father’s behalf and determined there was sufficient evidence to confirm violation(s). Please do NOT rely on the marketing director’s verbal assurances and beautiful appearance of the building to determine if this is the right place for your loved one. Instead, ask the facility for its history/records of fines, violations, ratings, deficiencies, and complaints (https://www.dhs.wisconsin.gov/guide/provider-search.htm ). Raised pricing does not equate to additional care needs. Staffing levels should EXCEED the minimum requirements to meet residents’ needs day and night. Be prepared to visit regularly to advocate for quality care and to investigate concerns.
Auberge at Brookfield
Offers Memory Care
6 Reviews
Reviews of Auberge at Brookfield
Memory Care Reviews for Auberge at Brookfield
June 20, 2018
I am a friend or relative of a current/past resident
July 17, 2017
I visited this facility
Silverado Brookfield was beautiful. It's just too big for me and there's so much going on. It was hectic. They also have assisted living there and they do a lot of activities. The staff that gave me the tour did a wonderful job. If there's anything they have to improve, maybe it's the urine smell that I noticed.
Provider Response
Sharon, we're happy to hear that you had the opportunity to visit our community. We appreciate your feedback and comments. As you noticed, Silverado Brookfield is a warm, lively place where hobbies and interaction flourish and engagement is constant. We offer personalized engagement plans that are individualized to each resident’s specific needs and preferences We are sensitive to the needs of residents that may need quieter activities and, therefore, offer a variety of age-appropriate activities.
July 27, 2016
I visited this facility
We visited Silverado Brookfield. The experience was excellent. The staff member was very knowledgeable of the facility and gave us a very adequate description and tour. I rate the staff as very excellent. The rooms were adequate, but what I didn’t like is that they have two people to a room. The people there were very happy. It was a whole different concept as they give people a lot of freedom. They could improve on the actual room, though. The location was excellent, and the security was good. They had a very nice lobby and very nice outdoors. The place was kept very well. It was very nice.
Provider Response
Edward, we're happy that you had a chance to experience the Silverado difference. We take pride in being industry leaders and providing world-class care. As memory care experts, our unique philosophy and daily activities allows us to provide a high quality of life for numerous residents over the years. We have found that many of our residents benefit from having a roommate and are more likely to remain active and social. Thanks again for sharing your positive comments.
May 10, 2016
I visited this facility
My husband is in Silverado Brookfield. I feel that it’s a very cold corporate entity and they don’t care about the people. They care about the money and that’s it. My husband has dementia and is very upset when I leave. I visited him every day and they’re saying that because I come every day he is very upset and agitated when I leave, which is true.
Provider Response
Thank you for your review. We encourage you to contact your local Ombudsman if you have any questions about visitation of your husband.
November 29, 2015
I am a friend or relative of a resident
There are multiple dining areas at Silverado Brookfield. The food is terrific. We just had Thanksgiving there on Saturday. I really appreciate that the dining areas, called “bistros,” are stocked with sandwiches, so that residents or guests can stop by and grab something to eat at any time. They have juice bars, pudding, and ice cream sandwiches in every bistro. The dining area is absolutely fantastic. The staff is terrific to work with, and there are a couple of dogs and cats that live on-site. The residents can also bring their own pets, and Silverado staff helps take care of their pets. They have a chef on-site, and everything is made fresh. My dad’s been there for almost five weeks now. He’s slowly settling in. It’s conveniently located and very close to his original home.
Provider Response
Hello Linn! Thanks for sharing your thoughts, we're so happy that you were able to join us for our Thanksgiving dinner. Wasn't the turkey delicious? As you mentioned, Silverado Brookfield is a beautiful community with a home-like environment where residents can thrive. We designed our bistros with the idea that residents could stop by at any time and grab a snack and chat with a friend! Our unique philosophy and home-like environment allows us to provide a high quality of life for numerous residents over the years. We hope that you'll swing by the community again sometime soon!
September 17, 2015
I visited this facility
I visited Silverado Brookfield, and they were enticing. The staff was very helpful. The rooms were also very nice. I was impressed most with the people. They were very involved with the residents. When I was there, they were playing music for them, and the residents were all partaking in it.
Provider Response
We are glad that you had the opportunity to experience the Silverado difference at our Brookfield community.Thank you for recognizing our staff and the amazing care that they provide! As always, the continue to be committed to providing life-enriching care to all of those we serve.
Costs for Auberge at Brookfield
Services and Amenities of Auberge at Brookfield
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Tv Room
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Hospice Care
- Medication Management
- Nurse On Staff: Yes
Activities
- Music
- Games
- Stories
- Gardening
- Arts And Crafts
Guest services
- Guest Parking
- Guests At Mealtime
General
- Respite Care
Costs
About Auberge at Brookfield
Auberge at Brookfield is a senior living provider in Brookfield, Wisconsin that offers residents Memory Care. Contact Auberge at Brookfield for more details on services and rates.
Map of Auberge at Brookfield
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