The Oaks at Lakewood

My friend stayed at Kindred Transitional Care and Rehabilitation. It was where the hospital put her, but I would not suggest it to anybody. They were understaffed, and my friend had to go back to the hospital because she had a yeast infection from laying in her own feces. Each CNA had 16 patients to take care of, and most of them were in wheelchair and/or bedridden. So an hour after everybody ate, everybody had to go to the bathroom at the same time, and you could not possibly take care everybody at one time. I was orginally told and given a piece of paper what time classes with PT and OT will be given: One was at 9:00 and one was at 11:00 Monday through Friday, then one of them will be Saturday, and one of them will be Sunday, but those were not adhered to. There was no scheduling. The time management was extremely poor. A lot of the residents were not happy. The food was very bland, but my friend was on a renal diet. When I commented on the fact that she should be on a renal diet, they had things on there that generally diabetics do not eat, but the fact that there was a note that came on every meal tray from the doctor that says she should not have potatoes, tomatoes, melons, and seven other things, but those did not matter. They paid no attention whatsover to that. When I brought that up, what they did to correct that was to take the word “renal” off of it and made it “heart healthy” menu, which does not satisfy a renal diet. I was extremely displeased with this place. I would say that my friend had good therapy, and those people worked with her. When the CNAs had time to get to her and clean her up, they were very pleasant and happy to help her, but there weren’t enough of them.

My wife has lived at Kindred for over two years and, while the facility is showing its age the people are fantastic. The care staff has been pro active in dealing with issues that have cropped up from time to time and, as my wife's situation has become more complex they have helped me to deal more effectively. I highly recommend this facility whether for yourself or for a loved one.

What a wonderful facility staffed with knowledgeable, caring, supportive staff. My Mom is in under an intensive Occupational and Physical Therapy program after experiencing a major health issue. I have found the administrative staff to be most helpful, the receptionist, Venus, a shear delight and each person, as a part of the care team, working with my Mother to be extremely supportive, caring, compassionate with a high level of skill brought to their individual occupations. The facility itself is clean and maintained very well. There is a lovely dining room where one can join their loved ones for meals, activities to keep residents attitudes upbeat and where they can choose to be as busy and active as they wish. I give Kindred Care a Five Star rating!