Hearthside Manor Memory Care

Tacoma TR

Location = A, Rooms = C, Common Area = C, Hallways = C-, Outside area = C-, Food = ?, Staff = ? Amenities = C, Bathrooms = C So, I toured this facility twice now trying to find a place for my Mother. Mom needs Memory Care, but is pretty high functioning. I don't think she would be too happy here. My overall impression is that if your person were low functioning, low awareness, that they'd probably be 'okay' here. I like that it's behind the U.P. Town Center and down the street from Homestead Park, a natural, shady park, not a kids "play park." I was told staff may take Residents up to the Library from time to time. There are four buildings, A, B, C & D all connected, forming a slight arch. The "back yard" is a combination of patio, sidewalk and grass, with a couple patio tables and chairs. The grass, during this hot summer was trim but also brown in large spots. I would not characterize the lawn as being well maintained. I would also say that it is not 'landscaped' to speak of. Minimal plants, no color, no fence or building decor to liven it up. Very plain and unstimulating which is a shame since it would take minimal effort to put outdoor decor outside there. There seems to be a variety of room shapes given the arch of the building and circular hallways, some rectangular, some with other angles. Figure you can fit a twin bed, a chest of drawers, an easy chair (think modest recliner), maybe a small accent shelf and it has a Modest closet. I noticed the hallway carpet seemed dirty, well worn. There were some photos on the walls but they were smallish and there is plenty of room to put larger, more colorful photos on the walls. The common areas, TV area, Sitting area, dining areas are modest in size, certainly not everyone could sit in the TV room at the same time. The "Man Cave" activity area was smallish, not well organized and inactive during my visit at 4:00 on a Thursday. Two central bathrooms in each building; one with a full shower, modest lockers for each resident, toilet, vanity. The other bathroom is a toilet & vanity only. Both large to accommodate walkers or wheel chairs. I don't know about the quality or variety of the food. I was told that It's prepared in one building and distributed throughout the other buildings, I be concerned it would get cold before serving. They are practicing social distancing during Covid so residents are spaced out in the dining rooms and sitting areas. I only interacted with the Office Manager, very nice and forthcoming with information or answering questions. But, I didn't really ask or get info on staffing, qualifications, credentials or specific care levels.

Linda

I looked at Hearthside Manor Memory Care, and the person who manages things there was an LPN. I did not like that. I think it's supposed to be an RN. The person who took me around was the receptionist, who was nice, but I thought the rooms were awful. The rooms were very, very small, but they were in clusters of four rooms, and that was sort of nice. However, they have nothing else in terms of amenities. The facility is better on the outside than it is when you get inside. They need to have a better presentation. They need to have somebody else besides a nice receptionist to give you a tour.

Susan

Hearthside Manor was fairly new, bright, and cheerful. The rooms were tiny and you have to provide your own furniture. The bathroom was down the hall. I wasn't sure if they had enough staff to assist the residents that needed to go to the bathroom. There's one room that has a TV in it. They have a really nice fenced-in backyard which has an outdoor tables and chairs.

JaniceK25

Home to a loving staff and administrator that treats their residents like family!

Donald12

My wife moved to Hearthside manor a year ago this month. It's a very down, homey atmosphere; it's not formal, not staid but relaxed. It's a secure lock down facility. It works for us and I think my wife is happier there.

psmith

I can’t say enough good things about Hearthside Manor. Nine months ago, when we could no longer care for my mom in our home, Hearthside truly became her new home. Because of its size and the small staff-to-resident ratio, Hearthside Manor provides an intimate, homelike setting with generous amounts of individual attention from the caregivers and communication based on a resident’s current needs. When my mother moved in, the staff and caregivers worked together to understand what would make her comfortable in her new surroundings, physically, emotionally, and socially, and input from the family in this process was sought out and valued. When she returned to Hearthside from a recent hospital stay, everyone had to work through that process once again—but they did, and she has settled back in to a little different routine. There’s no one-size-fits-all agenda at Hearthside—each person is treated with individual consideration and respect. While there is a routine in place which creates order and calm, there is also flexibility for individual needs and tastes. For example, those with dementia often don’t have typical sleeping patterns, and while this can disrupt the average household, it is graciously accommodated in this setting. One of the caregivers often will simply sit on the couch with a wakeful resident after everyone else is in bed and share a cup of hot chocolate and stories until sleep comes. The confusion and emotions that surface from time to time are always met with reassurance and kindness. Family and friends are encouraged to stop in at any time and are made to feel at home with their loved one and the “family” that is made up of all the residents and staff. There’s always a story to tell—what’s been going on and how the family member has been doing since you were there last—and there’s lots of laughter! It’s so heartwarming to watch the genuinely gentle care from the staff as well as interactions that occur between the residents from time to time. I never walk out the front door without a smile on my face and a grateful heart for the people who make this a wonderful home for my mom! Hearthside is always clean, the food is good and nourishing and creatively prepared, the grounds and building are well cared for, the facility is safe and secure, the staff are happy and get along well with one another and the residents—it’s a wonderful place!