Island House

Randi

I toured Island House, and they have an excellent program and a beautiful facility. The people were nice and they had a lot of extras. The staff was wonderful.

Provider Response

Connie

My stepdad will be moving into Island House. We toured it three different times. Living in a place on Mercer Island is the first priority for him. It's just a lot more comfortable to me compared to the other place that we looked at. It just had the right feeling to it, and very nice people. We enjoyed going through it. The person who was leading us through the process died suddenly, which was a huge shock. So, part of my problem with this is that the person that we were dealing with before my stepdad decided to move is no longer there. What the situation was, is that we felt very comfortable with him, who is the sales director for the place. The things that we tried there on our tour were very well done. The facilities look nice. It's right in the middle of downtown Mercer Island, so it's very convenient and it's something that my stepdad already knows all about. It's comfortable surroundings, and that was important. We looked at three different apartments at three different times. We settled on the one that was closest to the elevator, which wasn't available initially when we first had the tour. So there are different sizes of apartments and in different locations in the building. Because my stepdad is using a walker, we wanted to make sure that he was in a place that was very convenient. The unit that he ended up selecting is just right off an elevator. They had big calendars full of activities that we looked at. They were offering exercise, which is good, and the meals were very nice. When we were there a couple of days ago, we knew that they had a men's outing once a week. That was something that might well appeal because my stepdad is not a very social person. My stepdad asked a friend who lives there who moved in with his wife what they thought of it. They didn't have strong opinions about it at first, but the last time we were there, they encouraged him that it would be a good idea for him to move there. My husband and I have been back there many times because we're helping get stuff ready for move-in, and the people have been very helpful and very responsive to our needs. We tried the food, and the meal was excellent. We were impressed with the food. In terms of the facility and the buildings, there are probably newer facilities, and there's no freight elevator. It felt like they had the right combination of plenty of things to offer, but not so much that you feel like you were overpaying for it.