
Independence Hill Retirement Resort Community
Offers Assisted Living and Independent Living
Top Nearby Assisted Living
Reviews of Independence Hill Retirement Resort Community
Assisted Living Reviews for Independence Hill Retirement Resort Community
August 11, 2022
I visited this facility
August 22, 2021
I visited this facility
July 17, 2021
I am/was a resident of this facility
Provider Response
We are so sorry to hear that you are feeling dissatisfied at this time with the services at Independence Hill Assisted Living and we would love to hear from you personally to ensure your happiness with us. In response to the concerns voiced: Employee Turnover: it is always unfortunate to lose one of your favorite team members, as we truly become like family. Staffing has been difficult for all businesses, and we are so grateful to have a team who has been very dedicated to our residents. No matter the struggle in hiring, we conduct thorough background checks on all potential employees before considering to hire them. Meals: if there is something you select that you do not like, please return it and we are happy to replace it for you. This is something we have always been happy to do. Costs for Medication Management: we do have a fee for those who get medications outside of our select pharmacy, as it entails personal management of your medications, which is not included in the care plan. This is very time consuming and requires additional personnel. Landscape: Thank you for your positive comments on our landscaping. We do love for our residents to love and be proud of their home by keeping up with it and ensuring it always looks nice and well kept. Elevator: was repaired as notified to all residents. The elevator stopped working on a Friday afternoon, which caused a delay in repair due to the need to order the part. As far as safety concerns, the 1st and 2nd floor each have street level access which would not keep anyone from entering or exiting the building safely, including in an emergency situation. Residents moving out: this will occur for many reasons. We are not able to disclose the reasons for move outs of each resident to protect their privacy. This is not uncommon in Assisted Living Communities, as each resident has different needs that could require them to move out. State Inspections: We always keep up with all matters following the state regulations, as they are able to come into our community to inspect at any time. We have been open since for 21 years, and have always scored highly on our inspections, and do our best to run a tip top community to ensure the best lifestyle and care for our residents since 2000. Again, if there is anything that we can take care of for any resident personally, we would gladly do so. Please contact us personally so that we may care for your specific needs. It is our true pleasure to serve our residents well. Wishing you a wonderful day! ~ Independence Hill Assisted Living Team
April 18, 2021
I am a friend or relative of a current/past resident
Provider Response
Brett, thank you so much for your kind words about our community and our staff. We take great pride in both. We care deeply about each and every one of our residents and their happiness is of utmost importance to us. We are very glad your father has chosen to call Independence Hill Home.
May 25, 2018
I visited this facility
September 26, 2017
I am a friend or relative of a current/past resident
March 29, 2017
I visited this facility
March 28, 2017
I am/was a resident of this facility
February 01, 2017
I visited this facility
Provider Response
Thank you for your warm compliments with regard to our team, community and ambiance. We take much pride in this and it is music to our ears to hear it! When mentioning the “buy in” and “upfront down payment,” I’d like to clarify that this Membership Fee is only applicable at Independence Village, which is our Neighborhood of Homes. We do not require this at Independence Hill Retirement Community (our Full Service Apartments) nor at our Assisted Living Community. Our residents pay monthly for rent and all inclusive services offered. We do hope that as you look around, we are still a contender, if simply due to the comfort you felt within our community, which is of the utmost importance when choosing the perfect home. We would love the opportunity to further discuss and clarify this, as your choosing to “Hang Your Hat” with us would be our pleasure!
Michelle Houriet Voutour ~ Executive Director
February 01, 2017
I visited this facility
January 02, 2017
I am a friend or relative of a current/past resident
May 25, 2016
I visited this facility
Provider Response
Thank you for your praises regarding our communities. We are very proud of all that we offer and love that our residents can take advantage of the included privileges at The Club at Sonterra. In reading your review/comment, I would like to clarify that the upfront Membership Fee is only applicable at Independence Village, which is our Neighborhood of Homes. We do not require this at Independence Hill Retirement Community (our Full Service Apartments) nor at our Assisted Living Community. Our residents pay monthly for the rent and all inclusive services offered. We would love the opportunity to further discuss and clarify this for you, and get another opportunity to properly explain the different options available to you at each of our 3 communities. We are proud to have great options which allow our residents to choose the plan, floorplan, services and community that best suites their wants and needs. We sure hope we get the opportunity to chat with you again… perhaps over lunch!
Michelle Houriet Voutour ~ Executive Director
January 13, 2016
I visited this facility
December 16, 2014
I am a friend or relative of resident
December 08, 2014
I am a friend or relative of resident
May 22, 2014
I am a friend or relative of resident
September 29, 2013
I am a friend or relative of a resident
April 16, 2013
I am a friend or relative of a resident
May 08, 2012
I am a friend or relative of a resident
February 29, 2012
I visited this facility
November 04, 2011
I am a friend or relative of a resident
October 24, 2011
I visited this facility
May 26, 2011
Friend or relative of resident
Independent Living Reviews for Independence Hill Retirement Resort Community
February 02, 2023
I visited this facility
September 18, 2022
I visited this facility
April 03, 2022
I visited this facility
Provider Response
Thank you for touring Independence Hill Retirement Resort Community and thank you for your review. We do serve lunch, our residents get to meals a day always breakfast and a choice of lunch or dinner. :O)
March 28, 2022
I am/was a resident of this facility
Provider Response
Thank you for your kind words and we love having you and your dad be part of our Independence Hill family. :O)
July 25, 2021
I visited this facility
June 24, 2021
I visited this facility
February 15, 2021
I am a friend or relative of a current/past resident
July 29, 2020
I am a friend or relative of a current/past resident
December 02, 2019
I visited this facility
May 31, 2017
I visited this facility
March 23, 2017
I visited this facility
Provider Response
Thank you for coming out to see us and for taking the time to share your experience and thoughts here. We would love for Independence Hill to be the community you choose to call "Home!" We do have 13 floor plans to choose from and would love to find the one that best fits your needs and your precious belongings. Although we do not have garages, we do have carports available we do hope you will consider. Our team is eager to please, and we do hope that as you decide where you would prefer to "hang your hat," that we do make it to the top of your list! :) Call us anytime... we are here 7 days a week!
February 17, 2017
I am a friend or relative of a current/past resident
August 22, 2016
I visited this facility
Provider Response
We appreciate your comments regarding your visit to Independence Hill. It seems that your overall experience was quite positive. We do have a great community with much to do, and great people to do it with. There are many spaces for our residents to gather, depending on their personal interests. It may appear quite large initially, yet we have found that residents appreciate the many options they have. Please let us know if we can be of further assistance, as we look forward to hosting you for great food and fun on your next visit! Keep Smiling! :)
April 23, 2016
I am/was a resident of this facility
September 30, 2015
I visited this facility
September 23, 2014
I am a current client of this provider
July 06, 2014
I visited this facility
April 25, 2014
I visited this facility
Services and Amenities of Independence Hill Retirement Resort Community in San Antonio, Texas
Costs
- All Inclusive Rent
- Rent Plus Care Fees
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
General
- Resident Capacity: 365
- Minimum Age: 55
- Pets: Small Pets Allowed
Licenses
- Licenses: 149496
- State Licenses: 100102
About Independence Hill Retirement Resort Community in San Antonio, Texas
Join the other carefree independent seniors for an exclusive resort style living full of wonderful friendships and loads of fun. Select from an extensive variety of apartment home floor plans with all inclusive amenities and services.
It's the time in your life to enjoy and have fun!
Let us…
keep your home…
do the cooking…
maintain the pool and beautiful outside areas you enjoy.
Once you visit, you will notice what a friendly, happy place you have found. You will be welcomed with open arms as a member of the Independence Hill family and will wish you had come here sooner.
Living at Independence Hill will give you the time to focus on what’s important to you. Maybe it’s spending more time with your family or meeting your neighbors and nurturing new friendships.
Our full array of amenities and services are here so you don’t have to worry about the day to day chores like cooking, cleaning, and maintaining the house. You have the time and energy to focus on enjoying your retirement. At Independence Hill our mission statement is Caring to create a lifestyle that nurtures the spirit so we take great pride in having a warm, caring, and knowledgeable staff available to serve.
Assisted Living
Independence Hill Assisted Living in San Antonio is a privately owned and operated community, our goal is to give you the independence you want and deserve, while offering a level of assistance customized to your individual needs. The family-feel comes from the great friendships of neighbors and the caring staff that are honored to spend time with you in your home.
Enjoy a casually elegant environment, with sun-filled atriums surrounded by cozy suites. Services offered include gourmet meals, assistance with bathing, dressing and grooming, medication supervision, utilities and telephone, housekeeping, beauty/barber shop, transportation, emergency pull cords, and best of all an exciting social calendar that is sure to pique your interest.
For peace of mind, we guarantee your monthly rental rate will never increase.
As part of the Independence Hill Family we encourage our residents to spread their wings and live life to the fullest in a warm and friendly atmosphere.
Get CostsMap of Independence Hill Retirement Resort Community
Senior Living Communities near Bexar County, TX
Senior Living Communities near San Antonio, TX
Other Senior Care in San Antonio, TX
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living