Double Creek Assisted Living & Memory Care

ReviewerFY#0521a

My brother is currently staying at the Double Creek Assisted Living & Memory Care in Round Rock. He is currently in their assisted living unit. I would say the experience has been good, and the facility seems to be well-staffed. The caretakers and nurses were very attentive and responsive to my brother's needs. The facility itself is very clean, looks updated, and has a pleasant environment. The quality of the food and the meals that were served is good. It also seems like there are several activities that they tried to engage residents in for social interaction. He is staying in a studio with a large living area, a bathroom, and a closet.

Provider Response

Earl2

My parents went to Double Creek Assisted Living & Memory Care, but my dad died, so now it's just my mom that is there. She is adjusting well. It's a nice place. It's very clean. They seem very attentive and responsive to my mother's needs. She is well taken care of. The food is really, really good; it's restaurant-style. I have no criticisms at this point. My mom is pretty much an isolationist right now, but I am trying to get her to participate in their activities. They have a home theater and a gym. They have sewing clubs and quilting clubs. They go to the grocery store every Wednesday. They take everybody, and my mom enjoys that. They have family nights and special events. Like for Easter they have a really nice dinner and everything, too. The staff members are very friendly. The meals are excellent and they have a very good variety as well. They have a very nice menu to choose from. None of them are cheap, and they're all pretty much out of sight. However, Double Creek Assisted Living & Memory Care is competitive.

Provider Response

Karen

There are two reasons I would not select Double Creek Assisted Living & Memory Care: One was the major lack of storage space in the individual units, and the other one was that they were located right on a very busy frontage road of State Highway 45. I didn't notice a lot of sound from the highway inside the facility, but the views looking out are a light industry and highways. My mother-in-law lives out in the country, so I think it would be a big ask for her to go to something like that. The dining areas and the area where people share space were nice. It wasn't dirty. We also met with the person in charge, but I don't remember meeting other staff members. Nevertheless, the staff who gave the tour was fantastic.

Provider Response

Cindy

I toured Double Creek Assisted Living & Memory Care, it was very nice. The people were very nice and accommodating, and the facilities were pretty brand new, so that was good. They followed up with us, but they're quite expensive. They showed us both assisted living and memory care. The apartments had nothing, so you had to bring your own furniture in the assisted living rooms. There were different levels of rooms, there was a one-bedroom, a studio, and a deluxe studio, but they just include the bathroom and the room. The facilities were very nice, there was an outdoor area or courtyard so they can sit out, and their dining area was also nice. The staff who gave the tour answered all of our questions, was very concerned about the care that we needed, and offered advice. The place was clean, but in one area you could smell that a person had an accident, and you could smell it down the hall.

Provider Response

Sheryl

Double Creek Assisted Living & Memory Care was fabulous. However, it was way at the top of our budget; it was more expensive. It's very high-end, very clean, and very organized. There were lots of artwork on the wall. It looked like it was well taken care of. The staff who assisted me stopped and introduced me to other staff. They were very friendly. They just have a great demeanor about them, a pleasant demeanor. She told me what each person did and all that. They have an elevator. You could go upstairs in the elevator, and that was different from the other ones. I like the layout. They have a second floor. I like the movie theater room, too. It was really expensive though.

Eva

My father is at Double Creek Assisted Living & Memory Care. They've met all of our needs. They have a very good staff. We haven't been unhappy with them. We feel that it was a good move. His room is good for what we need for him (which is in the memory care). They've got a very nice outside garden and a beautiful community room that they all work, do exercises, and do projects. They're all good. The one time that I was there during mealtime, it smelled pretty good. It smelled like something that I would cook. I haven't heard any complaints from my dad saying that he didn't like the food. He said it was fine. They have a full schedule of activities. They've got a beautiful facility. It's new and clean. The staff has been wonderful. We've been very happy with this choice.

Provider Response