The Medical Resort at Bay Area

Heathermcvay34

Since March of this year when the new company took over you can see a major difference from the staff member that are caring and compassionate and friendly to the cleanliness of the facility, my grandmother has been there since 2018 she was unhappy up until this year, she now wants to get out of bed and participate In activities, she even smiles and laughs more then before, she talks highly of the new staff there .

Delta74

My uncle has been at this facility since January 2024, The staff is caring and compassionate. Every time we visit he is up and participating in activities and he loves the food. We are truly grateful he is being taken care of so well. Then new therapy department is awesome.

Troubled family member

This place is horrible. We received a call last night from Patients St. Luke’s medical center. Our loved one walked out of the facility and ended up going in the emergency room at the hospital. This facility is located on Beltway 8. It’s a miracle she wasn’t hit by a car. She suffers from dementia and was lost. We are not sure how long she was out of the facility. The care at this facility is horrible. They only have 22 residents left. I’m sure it will be out of business soon.

lan2017

My Father has been in the rehab for two weeks and his care has been so good!!! The care mtg went great and all the therapist are hard working, professional and so kind! The nurses and techs are very responsive and have been very sweet and respectful. My Father is in his 80's, has dementia and many other problems. Thanks to these people that are very special.

mlwlb4e

I loved it! Therapy was spectacular and nursing care was fascinating. If there was a dilema it was corrected in a timely manner. I highly recommend this place. Their staff is very loving and compassionate about their jobs.

Caring104775650

I'm here right now at The Medical Resort with my wife. She had a stroke and been in a hospital bed and recovering. My insurance made a contract with this resort to put her over here because she had a bad wound on her bottom end, and it seemed better now. They have a spa here, a huge weight room, and an exercise room with rehabilitative personnel to work with the patients. Some of the rooms are individual, some are semi-private, and they have their own bathroom, TV, and closet. They have a really good staff here. I had a little problem with them once, but not much. They've been great here as far as taking care of things. As far as I am concerned, it is pretty good food. The only problem is they serve the same thing at night that they have at lunch. Sometimes, there's not quite enough CNAs, but the employees overall seem to be happy and satisfied with what they're doing, and they've done really well in hiring people who are genuinely involved in taking care of their patients.