My mom actually just got out of Legend Oaks today. She has been there on two different occasions, and we were not happy there. We had a lot of problems with getting her medicine on time, them not ordering medicine on time, and the food being really bad. I ended up cooking and bringing food there because the food was so bad. Even though I told them on several occasions how important it was for her to get her pain medicine on schedule, they weren’t good about giving it on schedule. At one point, my mom called me, I had to run up there and give her a pill, and then there was an instance when a nurse claimed that she gave her a pill and she didn't, so she lied about it. We just had some major issues on medicines over there. They might just not be properly staffed. They had some good nurses, and then they had others that weren't so good. One day, they gave my mom's medicine to her roommate, but the roommate, because she was of clear mind, noticed it wasn't hers, so she didn't take it. Like I said, rarely did they do a good job of giving her medication on schedule. Like today, I was checking her out, and they've known for over a week that she was going to be checking out today, and they didn't have her discharge papers ready. Then, they found out when they were going over her medicine that there were a few medicines they needed to reorder, and they hadn't done it. That could have caused a problem, but I caught the mistake and told them, "Hey, there is only one pill left," and it is not fair for the assisted living place to have to order that because they won't get it on time, and there was one medicine they were completely out of, so they don't really keep a good eye on things like that over there.
Like I said, the food was extremely bad. They had a lot of patients losing weight over there. I am really disappointed; I feel really sorry for those patients who have dementia, and they don't know. Their minds are gone, so they wouldn't know if someone was giving them the wrong medicine or not. It can really be life threatening. They really need to do better about the medicine. They kind of let things slide. My mom had a bad skin infection that they had treated at the hospital, so they knew how important it was to keep that area clean and to give her antibiotics, and they didn't always do the treatment correctly and consistently. And they didn't give her her daily showers, just some things like that. This skilled nursing place definitely wouldn't get a good review from me. Just because medicine is so critical and food is important because those patients need good food to get stronger, I'd probably give them a two. They need to probably do a better job of hiring qualified nurses, and maybe provide better training. I am not sure what the root of their problem is. I don't know if people are quitting, and they are understaffed, or what it was, and they don't seem to communicate well with one another. I think they need to improve the lines of communication and probably training for their nurses. They really have room for a lot of improvement.