Shannondale of Maryville

William

We toured Shannondale of Maryville. We were looking for independent living, but they offered the other services if you need them. That's what we were looking for, someplace that would provide all your needs over a period of time if you go there. It was a newer facility and the staff seemed very good there. However, they've had some management issues, so we decided to stay closer to home and not move to Tennessee. They had a very nice dining facility and I saw the food. I just didn't have time to sit down and eat it. The outside was very nice. All the buildings were made out of brick. It was a very, very beautiful place. It had lakes. Nice villas and single-family homes were available as well. The staff and facilities were all five, but it was the management that was lacking. It was not for profit and it changed and they had a problem and I didn't want to deal with them anymore. The people that worked there were all very good. What pulled the rating down from a five to a three was the management, not the workers or the place. I'd given them a deposit and I requested to get my deposit back.

John

We like Shannondale of Maryville. We had people that we know that have gone there and they liked it. They've given good reviews and we visited them. The staff was very nice and very polite. They seemed to know what they were doing. The rooms were nice. They had a living room and a little kitchenette. We ate there once or twice, and the food was good.