Bristol House Memory Care

Stewart

My wife will move into Bristol House Memory Care. We chose it because it's a very nice place, well-managed and clean. They don't use agency staff. They have their staff there, and they seemed very capable. They serve three meals a day, and the nice thing about it is that I can sit down and have dinner with my wife anytime I want. They told me the guy who prepares the meals, the chef they have there, used to work for the cruise industry.

CMG SASS

I had the pleasure of receiving a tour from Jennifer P., Sales Director @ Bristol House. Her kindness of connecting with me and my family by means of her own personal family story experience, made us feel welcomed and understood. Jennifer's attention to detail and patience through the entire process does not go unrecognized. My family's transition to the unit was seamless. Thank you Jennifer and Bristol House!

Bethany

My mom has moved into Bristol House Memory Care. One of the reasons it was a frontrunner was because it was strictly just for memory care, so we felt that was good. The layout of the actual place is good. It's not very large, so we feel that my mom is going to get more individualized care and more attention. This one is like two squares. The one side is the more severe and the one side is the less severe, but it's like a square. Then there's like a courtyard in the middle. If they go outside, they're in the middle. If they're wandering around, they're going to eventually get back to the room because it's going to lead them right back. The staff are very helpful. They've kept us informed and answered our questions. So far, so good. It hasn't been too long. My father has gone there three times to see her, but we have not. My sister went twice. We're trying not to do it too much because we were told in the first 10 days or so, not to go at all so that they could establish a relationship. So far, we're pretty pleased. My mom has a nice room. Their staff is good and easy to work with. We are very happy with the physical appearance as well. I know they have activities scheduled. They showed us a schedule of various things that they do. They have her there to watch and be there, but I don't know if she's joined in. They have some physical-type activities, then movie nights, music, and all that stuff. They have dogs that come in. A couple of the staff members bring their dogs in once in a while.

Provider Response

Patricia

I'm so impressed with Bristol House Memory Care. They provide stimulation for my mother, and it's a lovely place. The staff is very caring and they're very aware of the resident's dignity. My mother's room is really pretty and it's quiet. It's a private room, so she has a bureau, a chair, and a bathroom. The atmosphere was bright and cheerful. They have activities like painting, coloring, and bowling. The day I toured they had a birthday party for the residents. They also have a quiet room for those residents who can get upset by the noise, then they have a TV, movies, and animal therapy also.

Shara R.

My parents have both been residents at Bristol House for about a week and a half. So far, so good! The owner and the executive director are extremely attentive and caring to my parents needs. They make the effort to talk to the residents and find out what would make them happy. The staff are very concerned about the residents needs. I’ve popped in almost every day since the move and my parent are never alone. They are always surrounded by staff. My father is very “high needs” and demands a lot of attention. The other day, he literally had four people at once helping him in the bathroom. He has not complained at all about the care he is receiving, and that speaks volumes! The place is beautiful and there are lots of spots for families to come visit and hang out with their loved ones. Everyone has been very communicative when there have been any sort of difficulty. I’m impressed so far! Update: My parents have been living at Bristol House for over a year now. I have nothing but good things to say about the facility. My parents receive good care and get the attention they need. It's been extremely difficult during COVID because due to state guidelines, we have not been allowed inside for visits. Despite this, we have been able to have window visits and "garden" visits. When I look through the window, the residents are always gathered together in the main room and doing activities with the staff. The staff understand dementia and are very good at calming my mother down when she gets upset. The owner and executive director have gone above and beyond to help my family on many occasions and we are grateful for Bristol House!