Embassy of Saxonburg

Sheri

The staff is not engaged with patient care. The patient rooms are dirty. Entering the facility is not a great experience. The home smells of urine and bm. Walk in halls and see patients left in bed all the time. The activity staff is great and try to get patients involved. Don’t know how the facility cleaned up their act because I don’t see it. Visit your family or friends frequently for their own good.

janieg2u

Patients in their rooms are not routinely checked (1 aide stopped in to check my aunt during my 2 hour visit!). I also did NOT see aides wash hands before or after, or even don gloves when delivering meals, personal patient equipment, or deliver direct patient care to my Aunt. (I didn't even witness use of hand sanitizer!) UGH!!! ????

dalessandro

WORST FACILITY EVER! My father has been here for a couple of months. The level of care the staff shows toward patients is abysmal. The security on the grounds is a joke - patients can freely walk right out off the property as they are not being carefully managed or monitored. On Father's Day, I called and was put on hold for 6 minutes and the nurse comes back and says he's in the bathroom and they need to take a message. 10 minutes later, they call me, said he was missing after getting into someone's car, and they couldn't find him. They called me back after 30 minutes and he was in the courtyard. I demanded the name of the nurse who provided the wildly inaccurate story and told them they need to check their communal spaces before calling me long distance and making me and my family panic due to their own negligence.. On Father's Day no less. They never provided it and basically said, "Well at least he's okay" and hung up. I'm working to get him transferred to another facility immediately.

Lili B.

Saxony in an old building that looks charming when you first walk in. It has a lot of visual charm in the entry area, but the areas where the people hung out were OK but smelly. The urine smell turned me off. The staff was very nice. Everybody seemed to be very nice and knowledgeable. They did have an exercise room that was a bit run down, and the dining area was not charming.

dismayed daughter

I would not recommend this home, my Mom is in the Alzheimer's unit on the 2nd floor. Not enough staff to properly care for all. It appears Mom is being controlled(she can be quite fiesty)with medications and there's never anyone around to give any pertinant information. When there is anyone around, they're too busy or sitting @ nurses station shooting the breeze. I have sat by the nurses station w/my Mom and can't see the girls in the nurses station, so how can they see their patients? It appears they just want to treat people like a herd of cattle that just sit around like zombies.