Horton Plaza

Lonesome Dove

My Mom recently passed away on hospice care. She lived at Horton Plaza for over 10 years. My wife and I are having our own private struggle when we got the call that mom needed hospice care. Erin said she would take care of everything and it would be an honor for her and the employees at Horton Plaza to provide her end of life care. Mom loved the care staff that took care of her. She thought of the them as family. As we were packing her belongings we found a handwritten list of care employees Jennifer and Nichole, Esperanza and Monica and Amy #1 as Mom called her have worked there for a long time and my Mom knew about them and their family and kept me informed of schedule changes. The list went on Juliet, Chris, and Amy #2, and Savannah and Maria. Care staff would bring her books and extra desserts or a new ice cream flavor or buy her flowers. Several times someone bought my Mom distilled water for her oxygen tank and wouldn’t let Mom pay them back. we couldn’t be happier with the love she received. She felt she belonged.

Donna

My Mom has been living at HortonPlaza for about five months. I couldn't be happier with the care she is receiving there. The help in the Personal Care section is responsive and so kind to my Mom which is very important to me. Erin, Juliette, Monica and all the staff there, truly care about the residents. The residents are friendly and encouraging to each other. You can feel assured that your loved one will be taken care of at Horton Plaza. Lots of activities if your loved one is interested. ( My Mom isn't)

Kathy

What I liked best about Horton Plaza was just the amenities and meeting my mom's needs for her pets. They have a secured area that she can get out on her scooter and ride or even take her dog for a walk on the property and still be secured. I liked that some of the rooms actually have a little cooktop. They had an oven also available in a room on the second floor. So, whether it will be used by my mom or even just family, if we wanted to come in and do something, that was an option for us. We happened to know somebody who lived there and talked about the activities and that they had a lot of varied activities. They had a really nice library and they were setting up for a tea party. I know they do fifties parties where they decorate a room into a fifties diner. They do some different things that some of the other places either didn't talk about or we just didn't know about. They had outside patios available for their apartments and Mom could actually fence off her patio or part of her patio for her pet. They allowed for her, if she wanted, to put in a pet door. So, they are catering to some of the wants that she would have.

C47

My family members were able to move in quickly and welcomed so warmly by all staff and residents. The staff make an effort to know each resident by name. The staff have been punctual with most repair/hook up work/services that needed doing once they moved in. I especially enjoy seeing the interaction of the young waitstaff with the residents, they even stopped by to visit the residents on their way to Prom! Housekeepers are amazing and kind. I am only rating 4Stars for Facilities as their Wifi needs to be stronger for guests in my opinion.

G. Gale

Horton Plaza is a delightful place to live and the atmosphere is warm and friendly. All the staff are professional, yet they are there for the residents and fun to be around. There are so many activities to enjoy, and the staff is always looking for new ideas. There are many health benefits from numerous exercise options to nutritious, delicious food with many choices to choose from. The kitchen staff goes out of their way to help with special needs. Moving to Horton Plaza was an excellent choice.

Christina

I visited Horton Plaza, and they were very nice and very cordial. I am waiting to go back on the second tour to see what they're doing. I want to just get more in depth with what they're involved with, rather than just a normal overview tour. They had a variety of food, but the meat on their lemon skewers was very tough. The room that I went in to check out wasn't up to snuff. It needed to be upgraded, as well as the kitchen and the cupboards. The lady who took me on the tour was so nice that she wrote down everything that I didn't care for. She said that they're very good about making changes if you tell them. I liked Horton plaza for that reason because they care about upgrading.