Prestige Senior Living Arbor Place

We had a tour of Prestige Senior Living Arbor Place. It just wasn't a good fit for my father. The physical community was clean and tidy. The person who gave us the tour was the manager, and he was professional and upbeat. We talked about the fact that my father is blind, and while the manager was very accepting of it, I think he had his concerns, and so I think that he was realistic. Activities were lacking. There just really wasn't a lot of activities. They had games, social gatherings, and social settings in areas of the building to allow people to socialize. There wasn't a lot of activity at that building. I saw one room. It was a very nice room, spacious, pleasant, and clean. The manager was great, but it's the staff that seemed a bit unprofessional and somewhat uncaring. It was not a bad place to visit. I think that it would be very fitting for a lot of people, but it wasn't fitting for our situation. It didn't fit our needs because we feel that my father probably needs a higher level of care than they could provide. The manager wasn't really offering us things that assured us that he would receive a little bit higher level of care. I think that people living there have to live a little bit more independently, and my father doesn't. He will need some assistance, and we realized that when we first got there. That's where I said the manager was very realistic, and I don't want this to reflect upon him poorly at all. He took his time with us, he was good with us, and it was a nice tour, but we just knew right away that it wasn't going to work for my father.

My father moved into Prestige Senior Living Arbor Place. The experience has been very positive, and they look in on him at least four times a day because he has an issue with falling. He enjoys dinner and all his meals there, he's used the bus to go to various places (like to go shopping), and they call me in case he falls. He has a large apartment, it has a big living room, with a small kitchenette setup, a bedroom, and a bathroom. They have studios, and a memory care area which he will be switched to if his Alzheimer's or dementia gets worse; he would have to share a room in memory care. The people are really nice and every time I call they're very open and willing to talk; I really liked them. They have a pastor that comes in for non-denominational services in case you can't go to church, they have exercise classes, weight management classes, and a small library.

Prestige Senior Living Arbor Place was a little more intimate. The personnel was very nice. The facility was very comfortable, well taken care of, and the rooms were nice. It would have been a nice place for my dad. I ran into several of the personnel and they were all very helpful, friendly, and seemed to care about the residents.

The room at Prestige Senior Living Arbor Place seemed OK, but it was a bit smelly. There was no interaction among the residents and I didn't see the caregivers interact with any of them. The staff member sat behind her desk the whole time. The administrator who gave us the tour was nice, but the lady staff member didn't interact with us at all. I left saying there's no way I would take my dad to this place. We saw an empty room that smelled, but they were going to redo it and they were cleaning it up. They have an outside area where they can go, but it's fenced in and locked.

My mom has lived at Arbor Place for years. The care has always been ok. Not perfect but ok. A few months ago a new Administrator came and turned Arbor Place in a completely new direction. I find her to be responsive to the needs of residents, patient and kind. I have never emailed her and not received a response. She demands excellence and that is what the staff deliver. My mom is happier at Arbor than she has ever been. I am so pleased with the love and respect for which they care. The care being giving is top notch!

Prestige Senior Living Arbor Place was an excellent place. I liked the people, the building, the location, and the follow up. There were lectures, exercise, and planting outside in their courtyard. They had a speaker who was an artist and a resident there giving a speech on his paintings. The food smelled good. The administrator was excellent and very dedicated. Since her secretary had already gone home, she spent a lot of time with us and was very good. The studio room I saw could have been bigger. We went through assisted living to get to the memory care and it looked excellent. The dining room was lovely.

From the beginning of our journey to find my mother a safe, quality assisted living environment to live in Arbor Place stood out. I moved my mother in and the kind, caring staff, along with many activities has not disappointed me. She has been engaged in activities and loves the environment. She "loves all the people there and they are so nice." Arbor Place staff go out of their way to interact with and become not just staff, but friends of their clients. As a nurse I am very impressed with their professional attitude and the work they do for our most cherished generation. Every client interaction I have witnessed has been nothing but kind and professional. Robert Campbell RN