Prestige Senior Living Arbor Place

Susan

I found the person who manages Prestige Senior Living Arbor Place very informative. He told me the details of what was being provided at the facility. It was beautiful, very well maintained, and the rooms were very nice. It would've been a good alternative for my friend. However, she is now very reclusive and I felt that she would not partake in all the amenities and it was a much larger facility. I thought that she is in a state right now that she would probably get lost in the place. They had recently done some renovations there, and the rooms were nice, light, airy, and very pleasant. It would've been a nice facility for her, but I don't think it was the right fit. They had a very nice dining room, a nice garden patio area, they offered exercise, they had people playing cards and that sort of thing, and group activities. They do excursions. They go out and do things as well and they were having some kind of an event at the place. They let the residents critique the meals that were prepared and they had just gotten a new chef and they had updated the menu. It sounds like they had a nice offering.

Provider Response

Deirdre

We went to visit Prestige Senior Living Arbor Place for my dad. I think that they were a good facility. They gave us a nice tour and the gentleman that worked there was very thorough. The room was adequate, the one that we saw appeared to be clean. It was a little bit on the smaller side, but it seemed like it would have been ok. They had a nice courtyard and the people there seemed friendly.

Provider Response

Pam

We had a tour of Prestige Senior Living Arbor Place. It just wasn't a good fit for my father. The physical community was clean and tidy. The person who gave us the tour was the manager, and he was professional and upbeat. We talked about the fact that my father is blind, and while the manager was very accepting of it, I think he had his concerns, and so I think that he was realistic. Activities were lacking. There just really wasn't a lot of activities. They had games, social gatherings, and social settings in areas of the building to allow people to socialize. There wasn't a lot of activity at that building. I saw one room. It was a very nice room, spacious, pleasant, and clean. The manager was great, but it's the staff that seemed a bit unprofessional and somewhat uncaring. It was not a bad place to visit. I think that it would be very fitting for a lot of people, but it wasn't fitting for our situation. It didn't fit our needs because we feel that my father probably needs a higher level of care than they could provide. The manager wasn't really offering us things that assured us that he would receive a little bit higher level of care. I think that people living there have to live a little bit more independently, and my father doesn't. He will need some assistance, and we realized that when we first got there. That's where I said the manager was very realistic, and I don't want this to reflect upon him poorly at all. He took his time with us, he was good with us, and it was a nice tour, but we just knew right away that it wasn't going to work for my father.

Provider Response

P.P.

My father moved into Prestige Senior Living Arbor Place. The experience has been very positive, and they look in on him at least four times a day because he has an issue with falling. He enjoys dinner and all his meals there, he's used the bus to go to various places (like to go shopping), and they call me in case he falls. He has a large apartment, it has a big living room, with a small kitchenette setup, a bedroom, and a bathroom. They have studios, and a memory care area which he will be switched to if his Alzheimer's or dementia gets worse; he would have to share a room in memory care. The people are really nice and every time I call they're very open and willing to talk; I really liked them. They have a pastor that comes in for non-denominational services in case you can't go to church, they have exercise classes, weight management classes, and a small library.

Mike

Prestige Senior Living Arbor Place was a little more intimate. The personnel was very nice. The facility was very comfortable, well taken care of, and the rooms were nice. It would have been a nice place for my dad. I ran into several of the personnel and they were all very helpful, friendly, and seemed to care about the residents.

JH

The room at Prestige Senior Living Arbor Place seemed OK, but it was a bit smelly. There was no interaction among the residents and I didn't see the caregivers interact with any of them. The staff member sat behind her desk the whole time. The administrator who gave us the tour was nice, but the lady staff member didn't interact with us at all. I left saying there's no way I would take my dad to this place. We saw an empty room that smelled, but they were going to redo it and they were cleaning it up. They have an outside area where they can go, but it's fenced in and locked.