Prestige Senior Living Arbor Place

My father moved into Prestige Senior Living Arbor Place. The experience has been very positive, and they look in on him at least four times a day because he has an issue with falling. He enjoys dinner and all his meals there, he's used the bus to go to various places (like to go shopping), and they call me in case he falls. He has a large apartment, it has a big living room, with a small kitchenette setup, a bedroom, and a bathroom. They have studios, and a memory care area which he will be switched to if his Alzheimer's or dementia gets worse; he would have to share a room in memory care. The people are really nice and every time I call they're very open and willing to talk; I really liked them. They have a pastor that comes in for non-denominational services in case you can't go to church, they have exercise classes, weight management classes, and a small library.

Prestige Senior Living Arbor Place was a little more intimate. The personnel was very nice. The facility was very comfortable, well taken care of, and the rooms were nice. It would have been a nice place for my dad. I ran into several of the personnel and they were all very helpful, friendly, and seemed to care about the residents.

The room at Prestige Senior Living Arbor Place seemed OK, but it was a bit smelly. There was no interaction among the residents and I didn't see the caregivers interact with any of them. The staff member sat behind her desk the whole time. The administrator who gave us the tour was nice, but the lady staff member didn't interact with us at all. I left saying there's no way I would take my dad to this place. We saw an empty room that smelled, but they were going to redo it and they were cleaning it up. They have an outside area where they can go, but it's fenced in and locked.

My mom has lived at Arbor Place for years. The care has always been ok. Not perfect but ok. A few months ago a new Administrator came and turned Arbor Place in a completely new direction. I find her to be responsive to the needs of residents, patient and kind. I have never emailed her and not received a response. She demands excellence and that is what the staff deliver. My mom is happier at Arbor than she has ever been. I am so pleased with the love and respect for which they care. The care being giving is top notch!

Prestige Senior Living Arbor Place was an excellent place. I liked the people, the building, the location, and the follow up. There were lectures, exercise, and planting outside in their courtyard. They had a speaker who was an artist and a resident there giving a speech on his paintings. The food smelled good. The administrator was excellent and very dedicated. Since her secretary had already gone home, she spent a lot of time with us and was very good. The studio room I saw could have been bigger. We went through assisted living to get to the memory care and it looked excellent. The dining room was lovely.

From the beginning of our journey to find my mother a safe, quality assisted living environment to live in Arbor Place stood out. I moved my mother in and the kind, caring staff, along with many activities has not disappointed me. She has been engaged in activities and loves the environment. She "loves all the people there and they are so nice." Arbor Place staff go out of their way to interact with and become not just staff, but friends of their clients. As a nurse I am very impressed with their professional attitude and the work they do for our most cherished generation. Every client interaction I have witnessed has been nothing but kind and professional. Robert Campbell RN

Arbor Place seems to be very good. It’s pricey, though. The facility is very clean, which is a wonderful thing. So far, everything is working very nicely, and we just hope that that continues. My friend’s room is very nice. It is a little one-bedroom apartment. We did purchase furniture, but it does come equipped with a refrigerator and a microwave, which makes it very nice. They take care of laundry at the facility, and my friend receives three meals a day. It is very nice. All the employees seem to be very nice. They’re very attentive, and they get stuff taken care of. I would recommend this community to other people.

I toured Prestige and I liked what I saw in comparison to a couple of places I visited, so that’s why I put my parents on their waitlist. What I like about this community is the fact that you are able to move around. For memory care, they have a lot of space. All of the rooms have windows that actually get light in them. They have a secure facility inside and outside where the individuals can go and walk around without trying to find someone to walk with them. The staff appeared to be gracious, helpful, friendly, and kind. It is the best place I saw in Medford.