Waterford Grand
600 Waterford Way, Eugene, OR 97401
4.5
(22 reviews)
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Reviews of Waterford Grand in Eugene, Oregon
Tammy
5
|
January 22, 2023
The gal who we met with at Waterford Grand was wonderful. She really took time to listen to what we were dealing with and gave us some suggestions, took us on a tour, and introduced us to some people. She was just very, very attentive. It wasn't like she had a speech ready. It was kind of an individual situation. She said she wanted to take a little extra time with us just to answer some questions or give some recommendations. She gave us information to look at, so we really liked her. The facility was very, very nice. It's next to the river. They had assisted living and memory care, but we went down to the memory care section. The staff seemed like they cared about the people in the facility, knew people by name, and every individual with them when they would walk by would make little comments, just like "How are you doing?" sort of thing. They have a gym area, a pool, and a salon. They have some nice amenities like that.
Jason
4
|
July 31, 2022
We went to Waterford Grand. That place was nice, it was on the higher end of the cost. They had a universal gym. They were the only place they had that. They also had a swimming pool. They were the only place that had a swimming pool. And so they also seemed to have a pretty big focus on their exercise program. So they had an on-site fitness trainer. So that seemed to be a pretty big emphasis for them there. The one drawback for them was the facility itself seemed a little cramped, crowded to me. They're a bigger community, and just like when you are walking around in the common areas, it seemed like it was a little bit more constrained. The rooms were spacious, but it just seemed like the common space was not as spacious. They had a pretty extensive activities program. They had all the stuff that you would typically see, movie nights, Oregon Ducks, and Oregon State beaver, and it was nice for the residents to get together and watch those games. They take a lot of care in the way that the outdoor landscaping and things like that look. They had fountains outside. They were the only place that was like that, with very nice shrubbery and greenery. I think it backs right up to the river. There's a fence to prevent residents from wandering down there. But I thought the grounds on the outside were the most scenic by far of the places that I toured.
L T F
1
|
December 24, 2021
My mother died of Covid while in the care of the Waterford Grand. She had lived there for about 7 years, was fully vaccinated but exposed to Covid by an unvaccinated employee, I believe. Since she never left their campus, we can’t think of any other way she was exposed to Covid. Approximately 18 other residents tested positive and one other woman died of Covid at the same time as mom. It was not only a horrible death but we were not allowed to see her, so she died alone, surrounded by strangers. During her years of living in the memory care unit there, we’ve had several issues with the care she was receiving but didn’t move her out because that would be more traumatic than trying to fix the problems that arose.
Tracy P.
1
|
June 14, 2021
If you like scary movies then go ahead and put your parent(s) at Waterford Grand. How often do we see the girl at the top of the stairs peering into the dark basement and we yell: “Don’t go down there”. Well, this is me telling you “Don’t move a loved one to WG”. My mother was there 1 month before we gave notice. This was not something done lightly, it was obviously disorienting for her to be moved again plus there were the added expenditures of new move in fees, etc. at a new facility but all of our meetings at Waterford Grand to correct situations provided nothing but frustration. My sister and I had at least 5 meetings together with staff as well as numerous individual conferences. We were told that our concerns would be taken care of only to return the next day to find nothing was done. There is no communication, there is little adherence to basic standards like cleanliness, activities and the overall care of assisted living residents and apparently there is no need to rectify these things because there will always be a girl willing to go into that dark ominous basement. Take Care.
Lynn
4
|
July 9, 2019
The person that I'm a legal guardian for moved into Waterford Grand. The place is beautiful and the layout is very pleasing and easy for folks to get around. I'm very pleased with their communication and their service. The staff is very good and excellent. They have music, lectures, and activities pretty much on a daily basis in the facility. At least once a week the person I'm taking care of goes out into the community. She has done really pleasing, out-of-the-community activities. The dining area looks good.
Andrea
5
|
April 12, 2019
Waterford Grand was beautiful and looked more like a resort than an assisted living place. It was very clean and new. The staff was very friendly and seemed to genuinely care about everybody who was there. The dining area looked more like a restaurant and had a view of the river, so it was very pretty. There are beautiful gardens that they can walk around, there's a path along the river, a swimming pool, a fitness class tailored to seniors, and an on-site salon and barber shop.
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Costs for Waterford Grand in Eugene, Oregon
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,050
Starting Price
Services and Amenities of Waterford Grand in Eugene, Oregon
Languages
- English
Licenses
- State Licenses: 1440777003
About Waterford Grand in Eugene, Oregon
Waterford Grand is located in a modern area of Eugene, near the Willamette River and Delta Ponds. Visitors praise the facility for beautiful contemporary design that extends from the fountain out front to the state-of-the-art rooms. The facility offers a wide variety of amenities such as a pool, coffee bar and weight room. Residents are also able to receive massages, watch movies and engage in a multitude of activities. The staff is commended for their readily available, high-quality care. Visitors recommend the diverse options of food provided. The facility provides independent living, assisted living and memory care.
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