The Veraden

Barbara

My mother moved into The Veraden. We looked at a lot of different places, and this place was smaller. I felt like they get more one-on-one attention than a bigger place. She does have dementia. The places we looked at, I got lost; they were just too big. We just decided that this one was more fit for my mom. We liked it a lot better. The staff is very polite and very helpful. Anything I need, they helped me with it. They have all kinds of activities. I know this month, they're doing bingo night. They have a Halloween thing coming up, and they took them to Braum's for milkshakes. They have arts and crafts and all kinds of things. She said the food is good; she's not starving. I like the way it's laid out. It depends on their level on what they offer, so they take that into consideration.

Lee

I like the amenities option of The Veraden and the flexibility for assisted and independent. I didn't do a scheduled appointment, I just walked in. They have meals, transportation, and nursing care. They also have housekeeping.

ReviewerFY#0202b

We visited The Veraden. We went in person, but they had most of the place closed, so they couldn't show us everything. The room that they showed us looked good. It's a 2-bedroom, and I liked it, and it had a full kitchen. The person that accommodated us was good and knowledgeable. She just could not show us everything they had to offer. They did the best they could though, and it looked like a really nice place from what we saw.

Rita

My parents have been in The Veraden assisted living. We wanted to go to where we have more options as far as continuing care. This place is pretty updated. They have been pretty happy there, but with COVID they've been confined to their rooms, which has made their dementia move faster than it was before COVID. They just changed their pharmacy program to remedies so we'll see how far that goes. We don't really have a lot of complaints about them, it's a good place, they just don't have the level that I would care for after memory care. They've had some turnover with their RNs, which probably caused the little nitpicking that we've had. They just got a new RN so I'm looking for the issues to be straightened out. They've had some activities before like bingo and they had a blast, but with COVID, the residents aren't getting to do many activities. The director and one of the staff members would come down the hall once a week or so singing and making people laugh or smile, but it's not the same as having activities. The value for the money is reasonable when you consider everything that goes into it. The only gripe is the way they're handling meals right now. I think their in-dining room experience is very important for their social interaction and keeps them on track mentally, and they're losing all of that interaction by having their meals brought to their rooms. They let the residents go back to the dining room for about a week, and then they immediately went back to having quarantine meals in their rooms.

David St. Clair

This was written in early Sept., 2019 I have been an IL (Independent Living) resident since the facility opened in January 2017. The decorating is especially impressive. The IL Dining room makes the place. The IL activities director is full of energy and provides many activities. The courtesy car for those who don’t drive is excellent. By far the biggest, and for many IL residents the only, problem is with food and food service. No one is starving go death, but there is unhappiness. If you arrive at the end of dinnertime you may find the featured item is no longer available. Occasionally they are simply out of something they should NEVER be out of. Happily many items are still available. Normal accoutrements need to be requested and are often forgotten. Experienced residents learn, over time, what is prepared to their liking and what is not. Food service time routinely can be up to an hour in IL. The servers vary from excellent to the opposite. If the dining room were a restaurant, it is unlikely you would ever return. But then, who would go to any senior living facility specifically to eat! It is a great opportunity to show your sense of humor and enjoy your new friends! There is a lesser problem which bothers only some of us, and that is with the way information is conveyed (or not conveyed) to and among IL residents. The grapevine is active, but not all residents are in the vineyard, and the information gets distorted as it spreads. A bulletin board for use by residents was requested but it became a bulletin board for management, and it is located in a hall where few routinely go. Residents are allowed to post there, if approved by management, but that just doesn’t happen. Neither the food nor the information shortcomings are reasons for not joining us. Just be prepared for things being the way they are. Would they be any different somewhere else? It is a great place to be, for the price.

DBPM

Nice public areas, fairly spacious apts. That's all I can say. My mother lived here until her passing for over a year. Her medications were never accurate; this is neglect, carelessness, incompetence and dangerous. She was charged for services never rendered- all part of a ridiculous point system that gouges residents, taking advantage of elderly. Mgt was unresponsive and could care less. I have friends needing advice on placement of their parents. I always tell them to avoid the Veraden at all costs. So many better caring places to see your loved one taken well care of.

Deanna

The Veraden was very nice, but when they were going to celebrate Mardi Gras, they were going to have drinks, and my mom doesn't drink. It just seemed more like a party atmosphere than a Christian atmosphere. The person who gave me the tour was fine and everyone was really nice. I just didn't appreciate the the drinking.

Michael

The Veraden was very nice, but there weren't any real grounds. It was just surrounded by a parking lot. The facilities and the apartments were real nice. It was the best we saw but just a little more expensive than we could manage. The staff was great and offered quite an array of activities and amenities, like a movie theater, all kinds of classes and outings, trips to museums and shopping, and transportation to and from doctors' appointments.

Lisa

The Veraden is beautiful, very sophisticated, and very upper class. However, my mom didn't feel at home there. It was almost too nice for her, but for someone who is looking for that, it would be wonderful. It's confusing because it is so big. It would be hard for her to navigate. We were going to move her in there, but then we realized that she didn't like it. It is large with a complicated layout, but it's beautiful and very top-of-the-line luxurious. It is higher priced, but it is very nice. The location is convenient. They also have a swimming pool.

Blaine

The Veraden Assisted Living has a very elegant lobby area. It is quite new, but there were some wears and tears that were visible. They did have several alternatives for rooms, whereas some places settle on one kind of room. In terms of room sizes, there were variations. That's the upside to this community. They have a dining area and an area for activities, like a large family style room. They have TVs and books too.

Reviewer

We visited the Veraden. The common areas were beautiful and very clean, but I did not observe any activities. It's new and had a separate dining room that was nice. I saw a few people. There was an outdoor space, but the rooms were small, and there were a lot of long hallways; my mother would get lost if she was there.

Terri

The Veraden was wonderful. It was very clean and very bright. It was a pretty new place. The person who took us through, Cathy, was well versed on everything that they offered there and she was very helpful. She let us see different types of apartments. The dining area was lovely and very inviting. There were some residents in the activity room playing cards and watching TV.

nice and safe

Beautiful apartments and lovely surroundings...just need a better kitchen staff and quality food.

JB

The Veraden is new, clean, and neat. It was built in the last year or two and very expensive. The staff was very nice. The nearest hospital was about five miles away. The rooms were very nice. I think it would be comfortable for anybody who moves in.

genise

The Veraden was a little more expensive. The rooms are bright, but didn't have as much square feet. I have a friend there who participates in activities, and she's pleased. They have an activities room, an exercise room, a swimming pool, and a movie theater. The staff was friendly and knowledgeable.