Went to visit my aunt who has dementia at around 12:45 today. She hadn't been gotten out of bed yet for the day. Her room reaked of urine because she and her bed was soaking wet. Couldn't find assistance for quite a while. She had also not been given breakfast or lunch. What a HORRIBLE way to treat our elderly loved ones. The facility itself looks very nice but the level of care is unexcusable
The Enclave of Springboro
Offers Assisted Living and Memory Care
14 Reviews
Reviews of The Enclave of Springboro
Assisted Living Reviews for The Enclave of Springboro
March 23, 2022
I am a friend or relative of a current/past resident
February 25, 2022
I am a friend or relative of a current/past resident
Assisted living female now in her pull up for over 15 hours. Food provided twice in past 23 hours only due to phone call to facility alerting them of issue, no liquids provided. Foot doctor comes once every two months and you need to make an appointment. Aides are very good but communication would be helpful as shift changes don't inform what has just occurred with resident. Front desk is very friendly, facility clean and nice. They have a hard time retaining employees - no permanent director since end of 2021 and director of nursing left but never notified. Who to call when you have an issue or concern??
November 20, 2021
I am a friend or relative of a current/past resident
My parents are at The Enclave of Springboro. Their aides are not qualified to care for the type of clientele they bring into their facility. They're not qualified aides; they're not CNAs. They are people they hire off the street. Most of them have attitudes and they don't have the qualifications to care for what the facility says they can do. The rooms are very nice. They're spacious and very nice. The actual environment is very nice. The food is just average. I've had a couple of meals there and it's average. They've got bingo, and they have like parties for the ladies where they serve wine, and they paint their nails. Now and again, they bring in a guitar player/singer and they bring in a disc jockey. They throw a little Halloween party. They've got activities and they try to do those things.
There are independent people that live there and there are people that need minimal assistance that live there. I think if you were just an elderly person that wanted company, you don't drive anymore and you want a bus ride to the store, this type of thing, so I think if you were able to care for yourself overall, it would be a very nice place to live because it is a nice environment like you walked in, it looked like a hotel. But the issue is they take in people that have major needs like my parents. I think the public needs to be aware that if you have more than just very minimal assistance, this would not be the place for your loved ones. They're not able to handle more than a little bit of help with a shower or opening up your mail or helping you to pay a bill. They're not able to handle the extensive type of care that a person may need. Everyone wears a pendant, and if they press their pendants, you may wait an hour or an hour and a half. My parents are bedbound and chairbound, so when they put on that light, they may get lucky and someone may be in there in 10 or 15 minutes, but there may not be anyone in there for an hour or an hour and a half. So, when you got to go to the bathroom, that's a problem when you're elderly and you can't wait that long. They never having enough staffing is the biggest issue there. And assisted living facilities are not regulated by the state. Therefore, it's a place that you would go to if you need minimal assistance or no assistance. It's not a place to put your loved one in that if they need actual help. It's more of, 'Oh, I've put my loved one here because I don't want them to be in a house or an apartment by themselves anymore. But Mom can still go to the bathroom, Mom can still be there, and Mom can still pretty much stress herself. I just want Mom there safely.' That's the type of place it is. Like 'Mom will have company with people like her, they can go play bingo or go for an art class, so Mom won't be lonely.' But it's not the place to go to if you have more extensive needs.
November 02, 2021
I visited this facility
We toured The Enclave of Springboro and it had something that no other place had. The eating facilities are open from 7 a.m. to 7 p.m. You can go and eat any time you feel you're ready, without having to be there a certain specific time.
We met a very nice lady named Sharon. She was just very, very helpful in every way.
The place was very nice. We saw a 1-bedroom and a 2-bedroom. They're nice. I was surprised at how big the bedrooms were.
They have a doctor come in every week or so. They also have foot doctor, who comes in once a week or once every two weeks.
October 01, 2021
I am a friend or relative of a current/past resident
We chose to move my mom to The Enclave of Springboro. When my mom went there, she liked it so much she didn't want to go anywhere. There were several reasons why we chose this place. One was the level of care they provided. They said that even if Mom was to deteriorate and need more assistance, that they were equipped to handle that. Some of the other places that I called were not. Their assistance could only go so far. So we felt like the Enclave could take care of her, even if she declined more than that, it would be less likely that we would have to move her from there. One of the other things that we like is their dining. They have restaurant style dining that's open from 7:00 to 7:00, so she can go and eat whenever she wants, and just and choose from a menu of items. She likes that better than having a specific time to eat every day, and everybody eating the same things. She really likes the look of the place, so that was a big thing for her. She's really into decorating and interior decorating, and she just really likes the way the place looks. She also liked the option of the apartment that she was able to choose from. Those are the three things that stood out the most. I'm completely happy with the place. They've been consistent in checking on her and taking care of her. And any issues that we had or we're concerned about, they took care of immediately. They have all kinds of activities every day, and they're really varied. There's a lot of different kinds of things to choose from, and there are religious types of activities every single day.
Provider Response
Thank you for your feedback, Cynthia! We are so pleased to hear that your experience with us has been a positive one, and look forward to continuing to serve you and your family in the future!
December 05, 2020
I visited this facility
I liked The Enclave of Springboro. The staff was very good. I wasn't allowed to interact with a many people because of the COVID thing. One of the ladies showed us to the room, but one of the ladies did a virtual tour, so that was kind of half real and half virtual. She walked through the place. I was in the Enclave and I've been there before. The rooms looked fine. There were three options, so we haven't decided which options to use yet. All of them have multiple options. The dining area looked fine. They have games. They have an exercise area, but I don't think you're allowed to play games with people. They have some outdoor areas, but no pool or anything.
August 18, 2020
I am a friend or relative of a current/past resident
My mom moved into The Enclave of Springboro. It's been great so far, they have bingo, coloring, painting, exercises, pretty much everything, and they take trips together to go to the store. I know they do movie nights, but I just don't know what they're allowing because of the COVID situation.
March 17, 2020
I am a friend or relative of a current/past resident
Had dad been in better health, The Enclave of Springboro would have been a wonderful place. It was big, there were activities, he could eat when and what he wanted to. He was in a room down the hallway, and everybody I bumped into was really nice and friendly. We wound up needing a place suddenly because on a Friday evening I learned that the assisted living there could no longer take care of him and we need to get him a new place by Monday. The Enclave marketed itself as being able to take care of people with a higher level of care than the place we moved out from. That turned out to be not true. We literally moved my dad's furniture in on a Thursday, then got him ambulance in from the rehab facility he was at, we had to rent a hospital bed and a lift for him. He was there for a week and we had to go to the ER because of a complication then to rehab, then we got the notice from this place and he was never able to go back. We had to move his furniture one more time. I was really disappointed, because I really thought that this community was a wonderful place. It was the marketing team that we talked to, and I was relieved that if we move him there they'll be able to take care of him. But they weren't staffed to be able to care for him and there was nobody there who could lift him. I feel like The Enclave misrepresented themself. The food was wonderful and the facilities were wonderful, I would love for him to be able to stay there. They had a movie theater in the place and things that he would have been involved in had dad been in better shape. They also have bus trips for lunch and the bus had a lift. They were anticipating that the home care that we wound up with will be able to help out with the nursing care, but dad needed help every time he had to go to the bathroom. The couple of people assigned to his wing also had to do the laundry and housecleaning, they were not staffed to take care of him. The food was good, the place was clean, it was pretty and wonderful, everybody was friendly but it was not right for my dad.
Provider Response
Thank you for your recent review. We were so pleased with your comments regarding our community being a wonderful place. We are glad you felt our team members were nice and friendly as that is so important to our mission. We are proud of our community, our associates, and all of the amenities that you mentioned such as our dining program, bus trips, and theater. While we do offer a range of care services, depending on particular care needs we may not always be the appropriate solution for all residents and families. Thank you for taking the time to share your comments.
July 02, 2019
I visited this facility
It was wonderful. If I was going to go some place, I definitely would very highly consider that. They were polite and showed me the best part of the facility and the apartments and exactly what I was looking for. They showed me a library and where they do their activities. I went to their happy hour, and it was fine. It's a fabulous facility.
November 12, 2018
I am a friend or relative of a current/past resident
My mother lives here. She loves it and I love it. She just has a little suite, living room, bedroom, a little kitchenette, and a nice big handicap bathroom, but she's happy as a clam there. It's an assisted living and a memory care facility. I'm very impressed. She had been there for respite care a few times. They clean the rooms, mop her little kitchenette area, vacuum, dust, change her linens, wash her towels once a week, and they would do her laundry if I didn't. The whole place is immaculately clean. The dining room gets mopped down multiple times a day. The food is excellent. The vegetables, the fruits, and the salads are very fresh. It definitely is not institutional food. They change up the menus, so there's variety. All of my mother's aides are amazing. She has adopted them all as granddaughters and they go out of their way to make sure that she has what she needs and she's comfortable. We just have communication issues and a couple of times when I called and asked for messages to be given to her, she didn't get a few of them. The activities are awesome and they do a lot of family activities. They have picnics, a Halloween party, a Father's Day activity, a classic car show where they have barbecues, live music, and luaus, a Mother's Day activity, bingo, arts and crafts, and field trips. They have lovely outdoor areas. The front has a big covered outdoor patio area with an outdoor fireplace, patio tables, picnic areas, and little walking paths. This facility backs up on a public park.
May 01, 2018
I am a friend or relative of a current/past resident
It is amazing. My mother-in-law is in there right now. Everybody is friendly and caring, and they take really good care of her. Her room is beautiful. She responds really well to the activities. Their staff is wonderful. She is in their memory care complex. It's close to our home and we were thrilled with them; that's why we chose them.
Memory Care Reviews for The Enclave of Springboro
October 30, 2021
I am a friend or relative of a current/past resident
My mother-in-law is a current resident of The Enclave of Springboro. The staff was unresponsive to her needs. A man wandering in and out of her room, and instead of trying to fix the situation, they kept saying, well, you just got to lock your door. Well, you know, she forgets and I think they should have done something to make it so it didn't happen anymore, rather than making her feel awful. She was scared to death. She called us up scared to death because this man was threatening her and saying it was his room, not hers, and the staff did not do anything about it at all. She hates the food, but it looks clean, and it's a good-looking facility.
They need to improve on food and nursing care. They need to be receptive to the feelings and things going on with their people. Their TV, she shut it off somehow because it didn't work and they just said, "Well, we can't fix it, sorry." She doesn't sit there and watch TV now because she hates it there so much. When you're ín memory care, they don't let you outside unless they have someone with you, and she hated that. She used to love sitting outside and watching the cars go by and everything. She's not a flight risk. She has never tried to escape and she's with it enough to know that, so it was very frustrating for her. They have shared bathrooms, a Jack and Jill bathroom, a room on either side for residence, and a bathroom is shared. My mother-in-law did not like that at all. So she ended up having to buy two rooms to keep her bathroom private.
October 24, 2021
I am a friend or relative of a current/past resident
My in-law is in The Enclave of Springboro. One thing is that it's aesthetically pleasing, and the food is good. She seems very happy there, she said everybody's nice. The staff is very caring and they play games for memory care. They have activities like arts and crafts, and they were making dumplings together when we were there, and then they play games like Jeopardy and Wheel of Fortune.
Provider Response
Thank you for your kind words, Nancy. We really appreciate you taking the time to share your experience and are so thankful you chose our community for your loved one!
March 31, 2020
I am a friend or relative of a current/past resident
The Enclave of Springboro has been mediocre. My mother's room is nice, well decorated, and clean, but their staffing isn't what it should be for the residents. They take the residents into the main gathering area for activities. I've tried several of the meals, and they were all terrible. It's not very high quality meat, and everything is pretty much served cold. There are some staff members that seem to care and are a lot more knowledgeable than others, but a lot are very unknowledgeable. When you walk in the place looks awesome, and you think it's going to be great, but the care and the staff don't meet that same criteria or expectation.
Questions about The Enclave of Springboro
What programs or activities does The Enclave of Springboro offer to enrich residents' well-being?
Our residents enjoy a variety of activities curated to their needs and group personalities, so there’s something for everyone to enjoy. We offer resident-driven activities that include Book-Clubs, Flower Arranging, History Lectures, Cultural Events, Veterans Luncheons, Musical Entertainment, Physical Excercise Programs, Pet Therapy, Religious and Spiritual Service, as well scheduled events outside the community such as visits to La Comedia, Museums, Casinos, and Weekly Restaurant Outings.
What makes the chef or dining program at The Enclave of Springboro exceptional? What kind of menu can assisted living residents expect?
Here at The Enclave of Springboro, we believe in the importance of food and expect dining to be an experience. Our culinary team blends local flavors, tried traditions and thoughtful presentations to offer personalized menus in a warm and inviting atmosphere. From the smiling staff to the floral accents and real china, every detail is carefully designed. We offer a restaurant-style dining experience, 7am - 7pm.
How does The Enclave of Springboro keep residents' families informed about their loved ones?
The Enclave of Springboro has implemented LifeLoop, a resident and family engagement technology. LifeLoop can be accessed via tablet or app by residents and families to keep track of daily activities, schedule transportation, keep up to date on the latest community happenings and to share photos and videos. LifeLoop takes communication to the next level and keeps everyone in the loop.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Director of Nursing, and/or, our Director of Memory Care will assess a residents' health and cognitive function prior to move-in. An additional assessment will be completed 30 days after move-in and every 6 months thereafter unless a change in condition develops in between in which we will assess at that time.
Is The Enclave of Springboro affiliated with a hospital if more care is needed?
The Enclave of Springboro is not affiliated with a particular hospital. Hospital preference is chosen by the resident/family at the time of move-in.
Costs for The Enclave of Springboro
Services and Amenities of The Enclave of Springboro
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3280/month
- Memory Care Starting At: $5085/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 158
- Minimum Age: 55
- Pets: Small Pets Allowed
Licenses
- State Licenses: 2712R
About The Enclave of Springboro
Welcome to The Enclave of Springboro
Assisted Living and Memory Care
________________________________________Located in a charming residential neighborhood near parks, golf courses, shopping and dining, The Enclave of Springboro is a new assisted living community for active older adults in the Miami Valley. This thoughtfully designed residence provides discreet, 24-hour assistance with day-to-day care needs, as well as a forward-thinking memory care program for seniors living with Alzheimer's or other types of dementia — all backed by the industry-leading quality standards of Bridge Senior Living.
Residents enjoy amenities including multiple dining venues, a salon and barber shop, a fitness center and inviting common spaces such as a library, theater with large-screen TV, patio and courtyard — plus regular outings to local shops, restaurants and attractions like La Comedia.
Memory Care
For residents who require cognitive support, we offer security, 24-hour nurse support and licensed care – everything that families need to be assured their loved ones are safe. Our approach is defined by our belief that, above all, these residents deserve love and respect. Our associates receive special training that helps give them the skills and empathy to improve the quality of life for our Memory Care residents. By showing our love and connecting with these special residents, we enhance their sense of security and contentment.
Memory Care includes:
- Personalized Memory Care service plans, reviewed monthly and on an as-needed basis by our director of health services
- Assistance with bathing, grooming and dressing
- Medication assistance and management
- Continence care
- Associates highly trained in caring for those with memory loss
- Secured entry and exit doors for resident safety
- Secured and monitored outside garden
- Three chef-prepared meals daily, planned by a registered dietician
- Well-rounded activities program
- Weekly and as needed housekeeping and linen service
- Scheduled transportation and outings
- Opportunities for physical, intellectual, social and spiritual enrichment
- Recreational and social programming and events tailored to individual interests and abilities
Assisted Living
Sometimes, even though you’re active and engaged in life, you may need some additional support with daily living. You’ll enjoy a private apartment with supportive care as needed, including:
- Assistance with activities of daily living such as bathing, grooming and dressing, and mealtime
- Additional help with transfers into and out of bed and ambulation to meals and activities
- Discreet personal care when needed
- Medication assistance and management
Thank you for your interest at The Enclave of Springboro. Please give us a call to schedule a free tour.
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The Enclave of Springboro 355 W Central Avenue, Springboro, OH 45066
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