Bickford of Rocky River

My mother is at Bickford of Rocky River. They did a virtual tour. The staff seems very nice and willing to work with me and my mom together to make the transition good. She's only been there a couple days, and I haven't been able to go in. I'm having my first visit today. My mom seems to like the food. She was in quarantine for the first several days because of the Covid. They were waiting for her test to come back, so she just started roaming around a little bit. I could see the windows. The facade looks beautiful. It's inviting. It's got nice chairs and seating on the covered porch area. There's plenty of space. There are plants and flowers. It resembles more of a large house versus just a building, which is part of why I chose that. It has more of a homier look to it than just an apartment building or a hospital type of a facility. They told me it's a very active community. Not so much now because of the Covid, but they still try to bring in some form of entertainment. They gather the residents in the dining area and have a live entertainment guy standing outside playing where they can still hear and see, but the person doesn't come into the building. They do arts and crafts and puzzles. They have a gathering room and a sitting room with an aquarium in it and another room where there's a birdcage. They're allowed to go outside. They did weekly trips to the store. They used to take the residents personally to church, but now they just offer services inside the facility. She said the food is really good, and everybody is very nice. From what I can tell, it's a highly rated facility. The staff has been working with me and has offered support to me as well as my mom with the change and moving her into the facility. They reached out to me also, which I felt very honored by. I felt like they were including me in everything. They're letting the residents come into the dining room to eat instead of eating in their rooms. They're kind of spread things out, so everybody can come down. Everybody has their own table with their names on it. They're allowing them to have somewhat of a social atmosphere, but yet still maintaining their distance. They have memory care. If and when the time came, I felt it would be easier to move her into that kind of care.

We picked Bickford of Rocky River for my mom and so far so good. The staff members communicate very well, and they have programs for all the residents. The coordinator seemed to be very on top of things there.

Bickford of Rocky River was very nice and the people were nice and very helpful. They offered a lot. The place was clean and the location was fine also.

Sunrise of Rocky River was very nice as far as appearance, but they didn't have the accommodation for two-bedroom facility. The person who assisted us was very nice and very knowledgeable. She wanted to sell the place and get us to go there. The dining area was very nice, but you're limited to times that you can go for breakfast, lunch, and dinner. Sunrise of Rocky River was a small place that did not have too many rooms. They had lots of windows and lots of lights; however, people were mostly just sitting around. There wasn't much going on at all. There weren't any activities.

Sunrise of Rocky River looked nice. The services they offered were fine. The staff was fine. However, they didn't have an opening. It was clean, well maintained, and without odors.

Sunrise of Rocky River was nice and clean, and the staff was nice. It had a lot of amenities.

I visited Sunrise Assisted Living of Rocky River, and the place was very nice. It seemed very clean and welcoming. I saw a room, and it seemed well and sufficient.

We moved Mom to Sunrise of Rocky River. We chose it because it is smaller and not so big or institutionalized. It is very homey. The staff is wonderful, very caring and energetic. Their aides are very kind and attentive. They are really taking good care of her. They go out of their way to make her comfortable, especially in the beginning. My mom is not really crazy about the food. She feels like it is very bland. Her room is suitable, fine, and functioning well. She prefers something bigger, but she can't afford it. They have activities like exercises, games, and outings. She has started to fully participate in the activities. We are very confident that she is secure, happy, and well cared for.