Bickford of Rocky River

I moved into the Bickford of Rocky River two weeks ago. I like the fact that the staff responds right away, and they're very friendly. I don't have anything bad to say about it. It has a lot of curb appeal. It's super clean. They have excellent food. The dining room is very nice. There is an exercise class. There's neighborhood walking, board games, puzzle time, bingo, and crafts. I'm satisfied at the moment.

Bickford of Rocky River was our number two choice. That was very nice, I liked that one. I've seen a menu but did not sample a meal there. They had choices. The only one that I met was the admissions director. I mean, I've seen some people that were living there, but I didn't have any conversations with them.

We went to Bickford of Rocky River. It got crossed off pretty quick. Not that it was a bad place. It was a beautiful house-looking building, but there were stairs. It's three stories tall. There was one elevator and a grand staircase to the second floor, which my dad can't do stairs at all. The one elevator was just too slow, the space was too small, and it was too dark. It looked beautiful from the outside. The staff was very nice. Everybody that we talked to was very nice, but the residents, it was more like a nursing home, and that just isn't what I'm looking for at all. Even the assisted living didn't feel like assisted living, it felt like a nursing home. You couldn't tell the difference between the assisted living and memory care. There was no separation of the two. There's nothing that I saw that really excited me. I didn't see a bus that they would take them on outings. It's right off the Detroit Road, and it's a very dangerous street running right there. There wasn't a place to go watch movies, and there wasn't a place to do anything. It looked like a house with lots of little apartments carved into it. There was nothing special to it at all. I only met one of the staff members and that was the girl that gave us the tour. She was great, but she wasn't one that did direct care, she was just the receptionist. I never met a nurse.

Bickford of Rocky River is very nice. It's small and kind of like a cottage; it's cute. It's very, very expensive; they're tiny and pretty expensive. The one lady I met was very nice and gave me a quick tour. It's a very pretty, newer building. It is well kept, and it smelled good, like brewed coffee. It's in a quiet, residential area, and it's close to a bunch of medical-care options, which is nice for seniors.

My mother is at Bickford of Rocky River. They did a virtual tour. The staff seems very nice and willing to work with me and my mom together to make the transition good. She's only been there a couple days, and I haven't been able to go in. I'm having my first visit today. My mom seems to like the food. She was in quarantine for the first several days because of the Covid. They were waiting for her test to come back, so she just started roaming around a little bit. I could see the windows. The facade looks beautiful. It's inviting. It's got nice chairs and seating on the covered porch area. There's plenty of space. There are plants and flowers. It resembles more of a large house versus just a building, which is part of why I chose that. It has more of a homier look to it than just an apartment building or a hospital type of a facility. They told me it's a very active community. Not so much now because of the Covid, but they still try to bring in some form of entertainment. They gather the residents in the dining area and have a live entertainment guy standing outside playing where they can still hear and see, but the person doesn't come into the building. They do arts and crafts and puzzles. They have a gathering room and a sitting room with an aquarium in it and another room where there's a birdcage. They're allowed to go outside. They did weekly trips to the store. They used to take the residents personally to church, but now they just offer services inside the facility. She said the food is really good, and everybody is very nice. From what I can tell, it's a highly rated facility. The staff has been working with me and has offered support to me as well as my mom with the change and moving her into the facility. They reached out to me also, which I felt very honored by. I felt like they were including me in everything. They're letting the residents come into the dining room to eat instead of eating in their rooms. They're kind of spread things out, so everybody can come down. Everybody has their own table with their names on it. They're allowing them to have somewhat of a social atmosphere, but yet still maintaining their distance. They have memory care. If and when the time came, I felt it would be easier to move her into that kind of care.

We picked Bickford of Rocky River for my mom and so far so good. The staff members communicate very well, and they have programs for all the residents. The coordinator seemed to be very on top of things there.

Bickford of Rocky River was very nice and the people were nice and very helpful. They offered a lot. The place was clean and the location was fine also.