
CARING STARS WINNER
9500 Broadview Road, Broadview Heights, OH 44147
4.7
(20 reviews)
"I'm living in Danbury Broadview Heights. Felicia is the executive director. I moved into Danbury four months ago and Felicia was hired a couple months after I moved in and she inherited some existing problems and within a month or so she had them all straightened out to resident satisfaction. She's a very positive, upbeat person and interacts with residents and employees in a very positive, upbeat manner. My interaction with the other staff is always very positive. My apartment is large and it's kept very clean by the housekeeping staff and there is plenty of storage space. There's a wide variety of daily activities to fit many different personality types. There's something to appeal to everyone. They have a back patio where you can sit and chat or read. Sometimes, they have happy hours out there where you take a beverage and mingle with the other residents. Felicia was able to weed out staff that gave less than her standard of care to residents and hire on to replace them with people that were more up to her standards and more resident focused. If anything, the only complaint about food is there's too much of it. One of the reasons that we checked in there is because it looks beautiful as we drove past and it was close to my mom and it was just as nice on the inside as we imagined it was going to be on the outside."
$3,965