
CARING STARS WINNER
9500 Broadview Road, Broadview Heights, OH 44147
4.6
(27 reviews)
"We have had the unfortunate need to scour through 15+ nursing homes to find the right home to provide assisted living services for our Dad, only to have the last one REALLY the ball many times. LUCKILY, we found Danbury in Broadview Heights. Felicia - the facilities director, and Allison (sales director) and her crew of nurses, aides and other support staff REALLY care about taking care of the elderly and do an amazing job. They lead with their heart. STAND OUT AIDES are Amanda and Leah. What is great is Felicia LISTENS, makes adjustments as needed, and, is confident enough in her staff and systems to allow us to use remote cameras. This is helpful in training, course-corrections, or finding the inevitable occasional new hire that needs some extra training, needs to get with the program, or needs to get replaced. This is where MOST of these assisted living facilities fail, they cannot adapt, they do not listen to the residents' advocates and family to make improvements, they make the cuts in the WRONG wrong service priorities. ALSO, the food here is amazing, they have great family events for the residents and their families that run REALLY smoothly (a Hawaiian themed party that fed nearly 300 people in one afternoon)! Kudos to the chefs, kitchen staff and the events coordinator! They have plenty of daily events for the residents themselves as well. Finally - the facility itself is beautiful, with NICE, WIDE hallways, many activities rooms and quiet nooks. The Parkinson's wing and added Parkinson's support services is a huge plus as well. The maintenance team does a great job with the move-in process, and added support."
$3,965