My grandmother is a resident there, and she is quite a handful. We ended up having to hire an outside agency to come in 40-50 hours a week to sit with her. The nursing home actually called us and said "you need to hire someone else to come in on weekends because she's too much to handle." EXCUSE ME? We shouldn't even have to hire other people when we're paying a huge amount of money for my grandmother to be there as it is! Isn't it a nursing home's job to take care of the elderly? When one of my family members or the outside agency isn't there, she will sit in a soiled diaper for HOURS. When we address the issue, the assistant director actually said, "she drinks a lot of water so she pees a lot." Well why is the diaper 2 pounds and her pants are drenched and COLD. It's obvious that this didn't happen over the last 20 minutes, but rather over several hours.... They have been disrespectful towards us, and no human being should have to sit in a soiled diaper for hours. If it was a baby, social services would have taken it away... We're bringing her home as soon as we arrange care for her here.