$1,995
Heartland of Mentor
8200 MENTOR HILLS DRIVE, Mentor, OH 44060
3.83
(12 reviews)
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
Reviews of Heartland of Mentor in Mentor, Ohio
3.83
(12 reviews)
Facility
3.0
Staff
2.7
Food
3.0
Activities
3.0
Value
2.7
Evey g
5
|
January 23, 2021
I was at Heartland twice this year. My first stay was in February and I was reluctant to go due to poor experience with another Rehab home. My first stay was excellent. The Rehab therapists were awesome. They worked with me to help me get home as some as possible. The nursing staff right on down to the cleaning staff were wonderful. When I had COVID the last December and was asked were I wanted to go for rehab, without hesitation I said Heartland of Mentor. This stay was as good as the first with the exception of Covid restrictions. The restrictions were not as bad or strict as the hospital, but still there. Again physical therapy was beyond awesome. Again nurses and staff down to housekeeping were great. Everyone was friendly, took an interest in you, did all they could to make sure you were comfortable. I could go on all day singing praises because they deserve them. With that said if I ever need rehab, definitely I will choose Heartland of Mentor!
Provider Response
Just plain DIGUSTED
1
|
January 7, 2021
Think twice about sending anyone you care for to this facility, My sister-in-law was there for about 8 weeks, she felt like a prisoner, not able to leave her room for any reason, told by the staff that no one was allowed to leave their room. My wife who has power of attorney for her sister was never contacted about anything going on, she would call and never get an answer and only two times did she get a call back EVERYTHING THEY TOLD US WAS A LIE When we were attempting to have her moved to another facility they told her that if she left she would have to pay them $20.000.00 she was under Medicare and Medicaid, they told her she would be responsible for the money herself IF THERE IS ANOTHER OPTION PLEASE TAKE IT
Provider Response
starlit4
2
|
May 29, 2019
Hartland is good for rehab. But for long term nursing care it is very poor.The staff will tell you anything just to get rid of you. There is very little follow through on requests for patient care or patient requests. Almost nothing is explained to the patient. Nursing staff is suppose to provide information to the nurse practitioner who handles the treatment as the physician comes in once a month. Communication with in Hartland is a mess phone calls aren't even returned when your on the hipa list and questions are never really answered. They always seem to be short staffed or have temp working. Would never place a person at Hartland now, years ago it was a great place.
Provider Response
Patient408
5
|
April 4, 2017
The team here at Heartland of Mentor are very attentive. The therapist have been awesome and very knowledgeable The medical staff is top rate they do even the little things that you wouldn't think about. They actually talk to you not at you. This is the only facility i would highly recommend to others. Thank you Heartland of Mentor!!
Provider Response
Thank you for sharing! We are proud to serve you and appreciate the recommendation.
Carrhon
5
|
March 29, 2017
If you are in need of rehabilitation of any kind: I reccomment Heartland of mentor. The work hard to get you well enough to get you home. Nursing on down to cleaning staff get's my 5 star rating.
Provider Response
Thank you for sharing Carrhon!
patient367
5
|
March 29, 2017
The nursing staff was very professional and willing to go above to help you out. The staff was excellent at assisting patients when they are recovering. I really liked the food especially the breakfast. The therapist are very well trained and will to go out of their way to assist you, Their goal is to get you home here at Heartland of Mentor. I would recommend this facility to anyone!!
Provider Response
Thank you for sharing! We are proud to serve you and appreciate the recommendations.
What you can do with Caring
Services and Amenities of Heartland of Mentor in Mentor, Ohio
General
- Resident Capacity: 167
Medicare
Health
1.0
Overall
1.0
Quality
3.0
Staff
3.0
About Heartland of Mentor in Mentor, Ohio
Heartland of Mentor is a Senior Living provider in Mentor, Ohio that offers residents Nursing Homes and Assisted Living services. Contact Heartland of Mentor for more details on services and rates.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.