Questions about Symphony at Mentor
What ongoing training does the staff receive in dementia care?
Our staff receives training upon hire before working with residents. Ongoing training includes computerized study modules with testing, in person all staff meetings, as well as on the job training while working with individual residents.
How many staffers are on duty in the daytime and overnight?
We staff according to the acuity needs of our residents, so staffing will vary depending on our residents' needs. We have a nurse on site 24 hours per day, 7 days per week.
What programs or activities does Symphony at Mentor offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our activities are based on In The Moment and focus on 6 principles of well-being. We meet our residents where they are during the day, so at any time we may have multiple small group activities going on. We also have a new program called It's Never 2 Late that utilizes technology to encourage residents to engage.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Director of Health and Wellness performs an initial assessment prior to admission to determine the individual resident's care plan. She reassesses at 30 days after admission, every 6 months, and if the resident experiences a change in status (such as a hospital stay).
What techniques does Symphony at Mentor use to support memory care residents during mealtimes?
Mealtimes is one of the most important times of day! Our residents dine in individual neighborhoods so there are minimal distractions. Dining with peers allows residents to mirror the action of eating. When it becomes necessary, our staff will also assist.
How does Symphony at Mentor keep residents' families informed about their loved ones' health?
Because we are a strictly memory care, communication is of the upmost importance. Our nurses will call family members/POA whenever there is a change in their loved one. It is vital that families remain informed of their loved ones' health.
Describe the neighborhood around Symphony at Mentor. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Symphony at Mentor sits back in a lovely wooded area near the corner of I90 and 615. We have great views of the woods near our community and bird feeders are encouraged!
Is Symphony at Mentor affiliated with a hospital if more care is needed?
While Symphony at Mentor is not affiliated with a specific hospital, when it is necessary our residents will be transported to the nearest hospital or hospital of their choice (if possible). We have a Medical Director and Nurse Practitioner that oversee resident care or you may choose to keep your own physician.