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Featured Review
Cathleen
5
|
June 2, 2024
I went to Symphony at Mentor. It had a home feel, so it wasn't bright and light. They're very knowledgeable about Alzheimer's and dementia. They group you with those types of people who have the same level of need. Then if you fail a little bit, they'll move you into a different section. So, they have programs that they highly encourage. They have a routine that they keep the residents on, and I like that. They gave two options for the room. One is that my mom could have a roommate. It is still separate. You have two bedrooms and a common living room, so she still could have her TV in her bedroom and stuff like that, but she wouldn't be alone. Or, she could have a private room. The room looked clean. The residents had an outdoor area where they could go out during the summer months. I think it would be a good fit for my mom in the near future. The people that I was there with, like the secretary out front, was very upbeat and crazy kind of hey, it's good. This is a good place. You're going to love it. She was very alive, and I liked that. She wasn't just a secretary. I was always told that if you smell pee it's not really clean. I did not smell pee, so it was clean. The floors were picked up. No garbage. Everything was vacuumed. The walls looked nice.
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About Symphony at Mentor in Mentor, Ohio
Nothing makes us happier than providing a great life for our residents! Thats why at Symphony at Mentor we have created a comfortable and home-like neighborhood with everything you need at your fingertips. n our community, we work to identify and nurture the strengths of all residents, so they can experience the greatest quality of life while maintaining the highest degree of independence possible. We strive to provide an innovative and engaging environment where you'll have the freedom and comfort to enjoy amazing new experiences and cherish old memories! A variety of activities and amenities are available daily and include exciting health and wellness programs, restaurant-style dining and an on-site barber shop and salon. Our personal emergency call system ensures that our dedicated and caring associates are at your service 24/7 - providing a safe, secure and supportive home for you.To learn more about this providers license and review other available state reports, please visit: Ohio Department of Health Long-Term Care Provider Search
Reviews of Symphony at Mentor in Mentor, Ohio
4.5
(10 reviews)
Facility
4.8
Staff
4.9
Food
5.0
Activities
5.0
Value
5.0
Cathleen
5
|
June 2, 2024
I went to Symphony at Mentor. It had a home feel, so it wasn't bright and light. They're very knowledgeable about Alzheimer's and dementia. They group you with those types of people who have the same level of need. Then if you fail a little bit, they'll move you into a different section. So, they have programs that they highly encourage. They have a routine that they keep the residents on, and I like that. They gave two options for the room. One is that my mom could have a roommate. It is still separate. You have two bedrooms and a common living room, so she still could have her TV in her bedroom and stuff like that, but she wouldn't be alone. Or, she could have a private room. The room looked clean. The residents had an outdoor area where they could go out during the summer months. I think it would be a good fit for my mom in the near future. The people that I was there with, like the secretary out front, was very upbeat and crazy kind of hey, it's good. This is a good place. You're going to love it. She was very alive, and I liked that. She wasn't just a secretary. I was always told that if you smell pee it's not really clean. I did not smell pee, so it was clean. The floors were picked up. No garbage. Everything was vacuumed. The walls looked nice.
Provider Response
Carlton
5
|
April 22, 2023
I went to Symphony at Mentor. That place was fantastic, and the staff was magnificent. The layout was excellent. It was spacious. The memory care was a different wing, but it was still not separated from the entire facility. It was kind of integrated into the facility, but it was secure. The facility itself was nice. It was a very, very welcoming environment. The staff were outstanding. Marnie and Laurie were fantastic. They were very, very open. The programs that they offer are top notch. They are first-rate.
Provider Response
Lily
5
|
June 5, 2022
Symphony at Mentor had a real strong perfume smell when you walked in, but it was clean. They were very friendly. Everybody was working, and they were all doing tasks. They would stop to say hello. They seemed really very welcoming. The facilities were a little on the old side. The couple rooms that I went into were clean, and everything was well put together.
Provider Response
Debra
4
|
May 29, 2022
Symphony at Mentor was quite nice and we thought that the care they provide would be good, but they had a progressive fee structure, which was concerning for us. Other than that, everything was lovely. The executive director was very helpful with her follow-up. I spoke to her two weeks ago and she followed up to determine what our decision had been. That appeared to be a good community for us. They were very helpful and informative. They tried to give you the information you needed to make a decision.
Provider Response
Barbara
5
|
April 1, 2022
I like the openness of the Symphony at Titus. It's a smaller facility, but there's a high ratio of caregivers to residents, and the residents are assessed and put into neighborhoods that include other residents with the same stage of dementia or Alzheimer's. So, that allows them to be compatible with the other people that are living there. I like that very much. The place is immaculately clean and the staff is very friendly and approachable. We chose to put mom in a two-person suite where she shares a bathroom with another resident. The rooms are not huge, but they are very sufficient because they don't spend a lot of time in their rooms. They try to keep them engaged throughout the day. They want them out with the caregivers and engaging with the social workers and the activity director. They have rosary, communion services, prayer services, aromatherapy, and hair care. So, we're happy about that and they do outside visits to state parks and things like that, too (if people are well enough to do that). The grounds within the facility are very clean and very well kept.
Provider Response
Dee
5
|
August 8, 2021
Symphony at Mentor had a little sink out in the main living area with a mini fridge. The rooms were excellent, very nice, and everything looked very new. They didn't provide any furniture at all, TV, or telephone service, but they did provide a mini fridge. Everywhere I walked smelled wonderful and was very, very clean. The staff was excellent. I was with the director and the head of nursing. They could not have been more informative or helpful. They listened very carefully and asked very insightful questions. They really wanted to get to know my friend, so I'm very impressed with them. They discussed the activities (which are the same as everyone else). They specialize in cognitive issues. They really went above and beyond the other facilities as far as engagement, and that's stimulating these people with Alzheimer's and dementia. So I was very impressed with that. When I took her to tour, there was one person of color working there, and her being 80 years old and from the South, it worries me. I even asked them point blank, and they said that won't be a problem. It might not be, with the two I talked to, but that doesn't mean it wouldn't be a problem with the residents and some of the staff, because it was a very white facility. They showed me the menus. I was introduced to their head chef; she came and talked to us and was very nice. They said that if that day, they hate everything, that to the best of their ability they would make her something she would like. In terms of the activities, what I read looked very engaging, and stimulating, and fun.
Provider Response
KC
5
|
December 28, 2018
My aunt is living at Symphony at Mentor. It's a wonderful place that I like very much. They take good care of her. The place is beautiful and smells wonderful, so we're very happy. She has been there for four months. There's a calendar every day for playing bingo, doing crafts, or nail polishing. They also have very nice meals served in a very lovely dining room, and family members are invited to participate if they'd like. All day long, they have beverages and snacks available for those who want it. The rooms are very neat, tidy and pretty. The hallways are always very clean and decorated. People at the desk are very nice, people are friendly, and the appearance of the place is very lovely. The price is comparable.
Ann
4
|
December 7, 2017
My husband went into Symphony at Mentor for a long weekend. I like that they took him just for three nights, whereas some places have a two-week minimum. I also like that they have daycare. They have people come in and do music. They also have exercises and crafts. They have friendly, nice rooms. I think my husband got good care there. I would use them again.
Great review
5
|
November 22, 2017
The staff is very helpful and loving they care about the residents as if they were there own family. There is no better place to take the people you love.
Charlotte V.
2
|
August 22, 2016
I didn’t care for Symphony at Mentor at all. For what I was looking for at the time, it wasn’t right for me. They had a lady there who was sitting out in the hallway screaming, yelling, and crying, and nobody was paying any attention to her, and I don’t know why. It really turned me off. The helpers weren’t being helpful and were busy talking. It didn’t seem like anybody was worried about this woman screaming. It also had a urine smell to it. They showed me the room, and thewoman didn’t seem very nice.
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Services and Amenities of Symphony at Mentor in Mentor, Ohio
Resident Information
- Offers Respite Care
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- Single-floor building
- Smoking Not Allowed
Financing & Payment Options
- Accepts Check Payments
- Long-Term Care Insurance Accepted
- Medicaid Not Accepted
- Private Pay Accepted
- Veterans Aid (VA) Benefits Accepted
Guests
- Guest Parking
Languages
- English spoken
Room Amenities
- Closet Space In Unit
- Individual Climate Controls
- No Kitchen in unit
- Shower in unit
- Unfurnished units
- Wifi/Internet In Unit
Therapies
- Occupational Therapy/Rehabilitation
- Speech Therapy/Rehabilitation
- Therapy/Rehabilitation
- Therapy Rooms
Ambulatory Assistance & Accessibility
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- Mobility & Wheelchair Assistance
- Transfer Assistance
Diet & Nutrition
- Chef on staff
- Diabetic
- Dietary services
- Low Fat
- Low Salt
- Special Diets/Dietary Accommodations
Fitness & Wellness Programs
- Brain fitness activities
- Chair fitness
- Dance fitness
- Group exercise
- Health & wellness activities/programs
- Life enrichment activities/programs
- Salon Services
- Yoga/Stretching opportunities
Health Services
- Dental Care
- Diagnostic/Lab Services
- Memory Care
- Podiatry
Outside Amenities
- Enclosed/Secured outdoor common areas
- Garden
- Outdoor common areas
- Patio
Safety & Security
- Controlled Building Access
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Safety & Wellness Checks
- Supervisory Staff
Kitchen Types
- Kitchenette
Housekeeping & Maintenance
- Maintenance & Repair Services
- Bed Making Services
- Housekeeping Services
- Laundry Services
- Linen Services
- Maintenance Staff On-Site
- Trash Removal Services
Dining
- Beverages provided
- Casual dining
- Communal Dining
- Guest Meals
- Meals provided
- Snacks provided
Games Hobbies & Recreation
- Activities staff
- Arts & Crafts Activities/Programs
- Culinary Activities/Programs
- Cultural activities/programs
- Educational Activities/Programs
- Entertainment activities/programs
- Facilitated Field Trips/Outings
- Game Room
- Golf
- Literary Activities/Programs
- Music Activities/Programs
- Organized activities/programs
- Performing arts activities/programs
- Recreational activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Sports & lawn games
- Tabletop & Other Games/Programs
- Technology activities/programs
Inside Amenities
- Cable/Satellite TV in Common Area
- Recreational amenities
- Shared Common Areas
Personal Care
- Administer Medication
- Bathing Assistance
- Cooking services
- Cueing & Redirection
- Dressing Assistance
- Feeding Assistance
- Grooming Assistance
- Health/Medical reminders
- Meal Preparation
- Mealtime Reminders
- Oral Hygiene Assistance
- Personal Care Assistants
- Personal Care Reminders
- Phone Call Assistance
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
Staff Training & Qualifications
- Interview Every Team Member in Person
- Reference Checks
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in chronic diseases/illnesses
- Staff trained in diabetes care
- Staff trained in disability care
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in First Aid
- Staff trained in injury/trauma care
- Staff trained in memory care
- Staff trained in safety
- Staff trained to monitor for abuse/neglect/exploitation
- Staff Training Opportunities
- Trained staff on-site
Additional Amenity Information
- State Licenses: 2346R
State Licenses
State License: 2346R
Costs for Symphony at Mentor in Mentor, Ohio
Memory Care
$3,775
Starting Price
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