My aunt is living at Symphony at Mentor. It's a wonderful place that I like very much. They take good care of her. The place is beautiful and smells wonderful, so we're very happy. She has been there for four months. There's a calendar every day for playing bingo, doing crafts, or nail polishing. They also have very nice meals served in a very lovely dining room, and family members are invited to participate if they'd like. All day long, they have beverages and snacks available for those who want it. The rooms are very neat, tidy and pretty. The hallways are always very clean and decorated. People at the desk are very nice, people are friendly, and the appearance of the place is very lovely. The price is comparable.
Symphony at Mentor
Offers Memory Care
4 Reviews
8155 Mentor Hills Drive, Mentor, OH 44060
Call
(800) 385-2527
Reviews of Symphony at Mentor
Memory Care Reviews for Symphony at Mentor
December 28, 2018
I am a friend or relative of a current/past resident
December 06, 2017
I am a friend or relative of a current/past resident
My husband went into Symphony at Mentor for a long weekend. I like that they took him just for three nights, whereas some places have a two-week minimum. I also like that they have daycare. They have people come in and do music. They also have exercises and crafts. They have friendly, nice rooms. I think my husband got good care there. I would use them again.
November 22, 2017
I visited this facility
The staff is very helpful and loving they care about the residents as if they were there own family. There is no better place to take the people you love.
August 22, 2016
I visited this facility
I didn’t care for Symphony at Mentor at all. For what I was looking for at the time, it wasn’t right for me. They had a lady there who was sitting out in the hallway screaming, yelling, and crying, and nobody was paying any attention to her, and I don’t know why. It really turned me off. The helpers weren’t being helpful and were busy talking. It didn’t seem like anybody was worried about this woman screaming. It also had a urine smell to it. They showed me the room, and thewoman didn’t seem very nice.
Questions about Symphony at Mentor
What ongoing training does the staff receive in dementia care?
Our staff receives training upon hire before working with residents. Ongoing training includes computerized study modules with testing, in person all staff meetings, as well as on the job training while working with individual residents.
How many staffers are on duty in the daytime and overnight?
We staff according to the acuity needs of our residents, so staffing will vary depending on our residents' needs. We have a nurse on site 24 hours per day, 7 days per week.
What programs or activities does Symphony at Mentor offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our activities are based on In The Moment and focus on 6 principles of well-being. We meet our residents where they are during the day, so at any time we may have multiple small group activities going on. We also have a new program called It's Never 2 Late that utilizes technology to encourage residents to engage.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Director of Health and Wellness performs an initial assessment prior to admission to determine the individual resident's care plan. She reassesses at 30 days after admission, every 6 months, and if the resident experiences a change in status (such as a hospital stay).
What techniques does Symphony at Mentor use to support memory care residents during mealtimes?
Mealtimes is one of the most important times of day! Our residents dine in individual neighborhoods so there are minimal distractions. Dining with peers allows residents to mirror the action of eating. When it becomes necessary, our staff will also assist.
How does Symphony at Mentor keep residents' families informed about their loved ones' health?
Because we are a strictly memory care, communication is of the upmost importance. Our nurses will call family members/POA whenever there is a change in their loved one. It is vital that families remain informed of their loved ones' health.
Describe the neighborhood around Symphony at Mentor. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Symphony at Mentor sits back in a lovely wooded area near the corner of I90 and 615. We have great views of the woods near our community and bird feeders are encouraged!
Is Symphony at Mentor affiliated with a hospital if more care is needed?
While Symphony at Mentor is not affiliated with a specific hospital, when it is necessary our residents will be transported to the nearest hospital or hospital of their choice (if possible). We have a Medical Director and Nurse Practitioner that oversee resident care or you may choose to keep your own physician.
Costs for Symphony at Mentor
Services and Amenities of Symphony at Mentor
Room and housing options
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 80
- Respite Care
- Pets: Small Pets Allowed
Licenses
- State Licenses: 2346R
Costs
About Symphony at Mentor
Nothing makes us happier than providing a great life for our residents! That’s why at Symphony at Mentor we have created a comfortable and home-like neighborhood with everything you need at your fingertips.
n our community, we work to identify and nurture the strengths of all residents, so they can experience the greatest quality of life while maintaining the highest degree of independence possible. We strive to provide an innovative and engaging environment where you'll have the freedom and comfort to enjoy amazing new experiences and cherish old memories!
A variety of activities and amenities are available daily and include exciting health and wellness programs, restaurant-style dining and an on-site barber shop and salon. Our personal emergency call system ensures that our dedicated and caring associates are at your service 24/7 - providing a safe, secure and supportive home for you.
Map of Symphony at Mentor
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