Symphony at Mentor

Offers Memory Care

6 Reviews

$$$

8155 Mentor Hills Drive

Mentor

44060

Symphony at Mentor

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4.3 6

Barbara 2022-04-01 I like the openness of the Symphony at Titus. It's a smaller facility, but there's a high ratio of caregivers to residents, and the residents are assessed and put into neighborhoods that include other residents with the same stage of dementia or Alzheimer's. So, that allows them to be compatible with the other people that are living there. I like that very much. The place is immaculately clean and the staff is very friendly and approachable. We chose to put mom in a two-person suite where she shares a bathroom with another resident. The rooms are not huge, but they are very sufficient because they don't spend a lot of time in their rooms. They try to keep them engaged throughout the day. They want them out with the caregivers and engaging with the social workers and the activity director. They have rosary, communion services, prayer services, aromatherapy, and hair care. So, we're happy about that and they do outside visits to state parks and things like that, too (if people are well enough to do that). The grounds within the facility are very clean and very well kept. I am a friend or relative of a current/past resident

5 5 1

Dee 2021-08-08 Symphony at Mentor had a little sink out in the main living area with a mini fridge. The rooms were excellent, very nice, and everything looked very new. They didn't provide any furniture at all, TV, or telephone service, but they did provide a mini fridge. Everywhere I walked smelled wonderful and was very, very clean. The staff was excellent. I was with the director and the head of nursing. They could not have been more informative or helpful. They listened very carefully and asked very insightful questions. They really wanted to get to know my friend, so I'm very impressed with them. They discussed the activities (which are the same as everyone else). They specialize in cognitive issues. They really went above and beyond the other facilities as far as engagement, and that's stimulating these people with Alzheimer's and dementia. So I was very impressed with that. When I took her to tour, there was one person of color working there, and her being 80 years old and from the South, it worries me. I even asked them point blank, and they said that won't be a problem. It might not be, with the two I talked to, but that doesn't mean it wouldn't be a problem with the residents and some of the staff, because it was a very white facility. They showed me the menus. I was introduced to their head chef; she came and talked to us and was very nice. They said that if that day, they hate everything, that to the best of their ability they would make her something she would like. In terms of the activities, what I read looked very engaging, and stimulating, and fun. I visited this facility

5 5 1

KC 2018-12-28 My aunt is living at Symphony at Mentor. It's a wonderful place that I like very much. They take good care of her. The place is beautiful and smells wonderful, so we're very happy. She has been there for four months. There's a calendar every day for playing bingo, doing crafts, or nail polishing. They also have very nice meals served in a very lovely dining room, and family members are invited to participate if they'd like. All day long, they have beverages and snacks available for those who want it. The rooms are very neat, tidy and pretty. The hallways are always very clean and decorated. People at the desk are very nice, people are friendly, and the appearance of the place is very lovely. The price is comparable. I am a friend or relative of a current/past resident

5 5 1

Ann 2017-12-06 My husband went into Symphony at Mentor for a long weekend. I like that they took him just for three nights, whereas some places have a two-week minimum. I also like that they have daycare. They have people come in and do music. They also have exercises and crafts. They have friendly, nice rooms. I think my husband got good care there. I would use them again. I am a friend or relative of a current/past resident

5 4 1

Great review 2017-11-22 The staff is very helpful and loving they care about the residents as if they were there own family. There is no better place to take the people you love. I visited this facility

5 5 1

Charlotte V. 2016-08-22 I didn’t care for Symphony at Mentor at all. For what I was looking for at the time, it wasn’t right for me. They had a lady there who was sitting out in the hallway screaming, yelling, and crying, and nobody was paying any attention to her, and I don’t know why. It really turned me off. The helpers weren’t being helpful and were busy talking. It didn’t seem like anybody was worried about this woman screaming. It also had a urine smell to it. They showed me the room, and thewoman didn’t seem very nice. I visited this facility

5 2 1

8155 Mentor Hills Drive, Mentor, OH 44060

Call (800) 385-2527

Symphony at Mentor (800) 385-2527

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Reviews of Symphony at Mentor

6 Reviews Write a review

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Memory Care Reviews for Symphony at Mentor

April 01, 2022

By Barbara

I am a friend or relative of a current/past resident

I like the openness of the Symphony at Titus. It's a smaller facility, but there's a high ratio of caregivers to residents, and the residents are assessed and put into neighborhoods that include other residents with the same stage of dementia or Alzheimer's. So, that allows them to be compatible with the other people that are living there. I like that very much. The place is immaculately clean and the staff is very friendly and approachable. We chose to put mom in a two-person suite where she shares a bathroom with another resident. The rooms are not huge, but they are very sufficient because they don't spend a lot of time in their rooms. They try to keep them engaged throughout the day. They want them out with the caregivers and engaging with the social workers and the activity director. They have rosary, communion services, prayer services, aromatherapy, and hair care. So, we're happy about that and they do outside visits to state parks and things like that, too (if people are well enough to do that). The grounds within the facility are very clean and very well kept.

Provider Response

Thank you so much, Barbara for taking time to share your experience of Symphony at Mentor. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us! - Warm regards, Alison

August 08, 2021

By Dee

I visited this facility

Symphony at Mentor had a little sink out in the main living area with a mini fridge. The rooms were excellent, very nice, and everything looked very new. They didn't provide any furniture at all, TV, or telephone service, but they did provide a mini fridge. Everywhere I walked smelled wonderful and was very, very clean. The staff was excellent. I was with the director and the head of nursing. They could not have been more informative or helpful. They listened very carefully and asked very insightful questions. They really wanted to get to know my friend, so I'm very impressed with them. They discussed the activities (which are the same as everyone else). They specialize in cognitive issues. They really went above and beyond the other facilities as far as engagement, and that's stimulating these people with Alzheimer's and dementia. So I was very impressed with that. When I took her to tour, there was one person of color working there, and her being 80 years old and from the South, it worries me. I even asked them point blank, and they said that won't be a problem. It might not be, with the two I talked to, but that doesn't mean it wouldn't be a problem with the residents and some of the staff, because it was a very white facility. They showed me the menus. I was introduced to their head chef; she came and talked to us and was very nice. They said that if that day, they hate everything, that to the best of their ability they would make her something she would like. In terms of the activities, what I read looked very engaging, and stimulating, and fun.

Provider Response

Thank you so much, Dee for taking time to share your experience of Symphony at Mentor. We value your opinion deeply and will share your positive review and feedback with our team and leadership. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us. - Warm regards, Alison

December 28, 2018

By KC

I am a friend or relative of a current/past resident

My aunt is living at Symphony at Mentor. It's a wonderful place that I like very much. They take good care of her. The place is beautiful and smells wonderful, so we're very happy. She has been there for four months. There's a calendar every day for playing bingo, doing crafts, or nail polishing. They also have very nice meals served in a very lovely dining room, and family members are invited to participate if they'd like. All day long, they have beverages and snacks available for those who want it. The rooms are very neat, tidy and pretty. The hallways are always very clean and decorated. People at the desk are very nice, people are friendly, and the appearance of the place is very lovely. The price is comparable.

December 06, 2017

By Ann

I am a friend or relative of a current/past resident

My husband went into Symphony at Mentor for a long weekend. I like that they took him just for three nights, whereas some places have a two-week minimum. I also like that they have daycare. They have people come in and do music. They also have exercises and crafts. They have friendly, nice rooms. I think my husband got good care there. I would use them again.

November 22, 2017

By Great review

I visited this facility

The staff is very helpful and loving they care about the residents as if they were there own family. There is no better place to take the people you love.

August 22, 2016

By Charlotte V.

I visited this facility

I didn’t care for Symphony at Mentor at all. For what I was looking for at the time, it wasn’t right for me. They had a lady there who was sitting out in the hallway screaming, yelling, and crying, and nobody was paying any attention to her, and I don’t know why. It really turned me off. The helpers weren’t being helpful and were busy talking. It didn’t seem like anybody was worried about this woman screaming. It also had a urine smell to it. They showed me the room, and thewoman didn’t seem very nice.

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Questions about Symphony at Mentor

What ongoing training does the staff receive in dementia care?

Our staff receives training upon hire before working with residents. Ongoing training includes computerized study modules with testing, in person all staff meetings, as well as on the job training while working with individual residents.

How many staffers are on duty in the daytime and overnight?

We staff according to the acuity needs of our residents, so staffing will vary depending on our residents' needs. We have a nurse on site 24 hours per day, 7 days per week.

What programs or activities does Symphony at Mentor offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our activities are based on In The Moment and focus on 6 principles of well-being. We meet our residents where they are during the day, so at any time we may have multiple small group activities going on. We also have a new program called It's Never 2 Late that utilizes technology to encourage residents to engage.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Director of Health and Wellness performs an initial assessment prior to admission to determine the individual resident's care plan. She reassesses at 30 days after admission, every 6 months, and if the resident experiences a change in status (such as a hospital stay).

What techniques does Symphony at Mentor use to support memory care residents during mealtimes?

Mealtimes is one of the most important times of day! Our residents dine in individual neighborhoods so there are minimal distractions. Dining with peers allows residents to mirror the action of eating. When it becomes necessary, our staff will also assist.

How does Symphony at Mentor keep residents' families informed about their loved ones' health?

Because we are a strictly memory care, communication is of the upmost importance. Our nurses will call family members/POA whenever there is a change in their loved one. It is vital that families remain informed of their loved ones' health.

Describe the neighborhood around Symphony at Mentor. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Symphony at Mentor sits back in a lovely wooded area near the corner of I90 and 615. We have great views of the woods near our community and bird feeders are encouraged!

Is Symphony at Mentor affiliated with a hospital if more care is needed?

While Symphony at Mentor is not affiliated with a specific hospital, when it is necessary our residents will be transported to the nearest hospital or hospital of their choice (if possible). We have a Medical Director and Nurse Practitioner that oversee resident care or you may choose to keep your own physician.

Costs for Symphony at Mentor

Cost of Memory Care

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Services and Amenities of Symphony at Mentor

Room and housing options

2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

General

Resident Capacity: 80
Respite Care
Pets: Small Pets Allowed

Licenses

State Licenses: 2346R

Costs

Memory Care Starting At: $4850/month

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About Symphony at Mentor

Nothing makes us happier than providing a great life for our residents! That’s why at Symphony at Mentor we have created a comfortable and home-like neighborhood with everything you need at your fingertips.

n our community, we work to identify and nurture the strengths of all residents, so they can experience the greatest quality of life while maintaining the highest degree of independence possible. We strive to provide an innovative and engaging environment where you'll have the freedom and comfort to enjoy amazing new experiences and cherish old memories!

A variety of activities and amenities are available daily and include exciting health and wellness programs, restaurant-style dining and an on-site barber shop and salon. Our personal emergency call system ensures that our dedicated and caring associates are at your service 24/7 - providing a safe, secure and supportive home for you.

Symphony at Mentor

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Memory Care Reviews for Symphony at Mentor

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