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American House Macedonia

8400 S Bedford Rd, Macedonia, OH 44056

(800) 558-0653

Verified Partner

3.76

(13 reviews)

Offers Memory Care and Assisted Living

Photos of American House Macedonia

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Reviews of American House Macedonia in Macedonia, Ohio

3.76

(13 reviews)

  • Facility

    4.1

  • Staff

    3.5

  • Food

    3.2

  • Activities

    3.3

  • Value

    2.7

Bernard

4

January 25, 2024

I am a friend or relative of a current/past resident

My mother is in American House Macedonia. What I like best is the staff to resident ratio is higher than most places. She's always kept clean. I like the cleanliness of the place, and their attentiveness seems to be high. There is no offensive smell when you walk in. The two things that concerned me, and I think one of them has been taken care of, is they had a high turnover rate of associates, and I think that may have slowed down. The other thing that concerned me was the cost. The cost is on the higher side, but you get what you pay for. The food isn't bad. They have a courtyard and community areas. When she first got there, they would bring a hairdresser in, and they did that for her. I don't know if they still have that. They have doctors that come in to check fingernails and toenails and stuff like that.

Provider Response

Bernard, thanks so much for your feedback! We appreciate you being open and honest with us!

Elly Schubert

5

October 28, 2023

I am a friend or relative of a current/past resident

I remember watching this building be constructed and thinking how nice it was. Little did I know at the time that my mom would one day call it home. I’m grateful American House Macedonia is there. It doesn’t have the hospital feel that some facilities do. It’s like an apartment building staffed with 24 hour assistance. It has a theater with big screen TV and gaming console for Wii bowling; a pub where football games, bingo and other activities are enjoyed; a bistro for smaller gatherings; a library; a billiards table; an activities room on the third floor where crafts are frequently created; and a small private dining room off the main dining room for gatherings on site with friends or family. The two sided fireplace between the lobby and the dining room provides a cozy gathering place. Also, American House has a shuttle that the enthusiastic activities coordinator uses to provide regular opportunities for residents to enjoy trips out of the building. Last week, they went on a hayride at a farm in Peninsula, and this week they took a drive through the beautiful Bedford Reservation and stopped for ice cream at Park Place. Trips to local stores and restaurants are also part of the activities schedule. Mom has lived there for two years now. During that time, I have met many staff members from nursing, housekeeping, administration, dining room, physical therapy and activities. I have personally witnessed the caring and fun relationship many of them have with my mom — the kind of relationship that shows they really care and aren’t just doing a job. It is a great comfort to me to know that she has that kind of consistent support. I’ll say it again — I’m grateful American House Macedonia is there.

Provider Response

Elly, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!

ReviewerRD#0413j

1

April 25, 2023

I am a friend or relative of a current/past resident

We had my mom in American House Macedonia. She was in the memory care unit there, but they totally ignored her, and that's why we took her out. It's a horrible, horrible place. They need to improve everything there from the management to the staff. They're understaffed. They were not clean. Even the public restrooms had fecal matter everywhere. Things were broken, and things were leaking. It's just awful there. I don't even think they should be open for business. With regards to food, they wouldn't give the residents napkins, utensils, or beverages. They just shove them at a table and leave them. They didn't care if they eat or not. It looked like they gave them hot dogs that looked like something that sat at 7-Eleven for a week or two. It was awful. In terms of physical appearance, the outside looked nice, but not once you got inside. It needed to be clean and upkept. My mom didn't do any activities there. They just left her in her room unattended. When you call the management with your concerns, you couldn't get through to them, and their voicemail was always full, so you couldn't even speak to anybody. It was awful.

Provider Response

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, to discuss any concerns you may have. We value your feedback and look forward to hearing from you.

Linda H.S.

1

January 11, 2023

I am a friend or relative of a current/past resident

There is an intense lack of impathy as well as communication. The New Executive Director is difficult to communicate with when she is in the building ( which is rare). She is argumentative, abrasive and dishonest and has even bring loved ones ans others to teats. The facility in not what it used to be, in gact it is disappointing, saddening and disgusting to see. All of the staffed who were pleasant, attentive and interactive are gone amd replaced with poor leadership throughout.

Provider Response

Linda, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, to discuss any concerns you may have. We value your feedback and look forward to hearing from you.

Linda

5

December 3, 2022

I visited this facility

The woman who gave me the tour at American House Macedonia was the nicest lady ever. She was probably the most informative person I've talked to at an assisted living facility. I don't remember her name, but she was very thorough and very helpful. She was awesome. The rooms were very nice and very clean. The dining area was very nice, and it seemed like there was a lot of staff helping the residents in the dining area. They had a movie theater, a pub, and art classes. I saw a lot of crafting, art, and painting. The setting of the facility was the prettiest. If I was going to go there, it would be convenient for everything.

Provider Response

Linda, thank you for taking the time to visit our community! We appreciate your feedback!

Joanne

4

March 18, 2021

I am a friend or relative of a current/past resident

My mother-in-law moved into the American House Macedonia. They have wonderful communication. They allowed us to be with my mother-in-law in the transition. Unfortunately, she has fallen, and is back in the hospital. It's apartment style, and they offer I think five different floor plans. That was nice to have: a choice. We chose one that we thought was appropriate for her, and none of them are huge. The do offer activities, and it seems like that was one of the areas we were pleased with, the amount of activities that they offered. She's not taking part in the activities, the dining activities, we're a little concerned, and because each resident has a right to say yes or no, they don't seem to be persuading her. We're not allowed in the facility, but we feel confident though that she's in a good place. They have a courtyard, they do offer a salon, and they have a media room, which is really nice. I've only interacted with Amy, and she's wonderful.

DRyan4

2

August 31, 2020

I am a friend or relative of a current/past resident

The hook promises lots! It’s a beautiful facility. The communication is terrible. My dad was there 4 days and we never had anything communicated to us. I called randomly on the 5 th night and was told that he was being difficult and tried to leave. Had I not called , I wonder if we would have known this. They told us initially they wanted to work with him and get him rehabbed. But when he tried to leave, they threatened to put in in a psych ward. So far not impressed.

Renauta

5

July 7, 2018

I visited this facility

We had a brief visit with Vista Springs. It was clean, and service oriented. We would have considered them, but they would not accept Medicaid. They had rooms available and they were comparable.

Daugter of Resident

5

July 12, 2017

I am a friend or relative of a current/past resident

This is a wonderful facility! My mom has been here for several months and she is very happy. My family is happy, too, to see that she is getting such good care. We toured a number of facilities in the area and asked a lot of questions at each one. We decided on Vista and we are pleased with our choice. Mom has a nice room with lots of sunlight. It is a one bedroom apartment with a small fridge and microwave. There is a combined living room/ dining area in her room. She pays for medication management so her individual meds are in a locked cabinet right in the room. The nursing staff come in twice a day and give her the meds. The staff at Vista is really friendly and will do whatever they can to make residents and families feel welcome. Front desk staff, activities director, chef, nurses etc. All are really pleasant. Vista has a lot of activities in the facility and out. The activities director really does a great job planning things for the residents to do. What else can I say? It is a great place!

David868640

5

March 29, 2017

I visited this facility

Vista Springs Macedonia is very open and nice. Everything about it was great, and Karen, the person who assisted me was very good. They have music, people coming in and entertaining them and going to classes with different people coming in and talking to them.

ttsuft

2

August 25, 2016

I visited this facility

It's hard to say for sure what kind of care they provide. I know i have gone in to check the place out for my mom a few times and it seems like the last person I worked with is always gone. I have a friend whos mother lives there and she also said there is almost no one left from the original staff. The follow thru is not good either. I would love to move my mother there for convenience but i cant imagine it is good with all that turnover.

Provider Response

My name is Regina Deininger and I am the Sale Counselor at Vista Springs. I would love an opportunity to chat with you about Vista Springs in Macedonia. I have been with the community since the beginning of January of this year. Our Grand Opening was in late November 2015 with our first community members joining us over the Christmas Holidays. I look forward to speaking with you. You may contact me directly at 216-577-2301.

Joan764242

5

July 27, 2016

I am/was a resident of this facility

Vista Springs was very nice. The staff was very friendly, cordial and confident though there’s one that I didn’t care for and she was rude. When you go into the vicinity, you register at the guest list. Everyone has their own apartment and they were very friendly. There’s a little studio and 1 or 2-bedrooms. I did stay for respite and they served you three meals a day and when I get out of there I actually lost weight. They do your laundry every day if you wanted something done. It had a lot of turnover though.

Carlton Guc

5

May 4, 2016

I am a friend or relative of resident

Moving mom from one facility to another is always a difficult transition, however the staff at Vista Springs made that transition easy. The open feel and well laid out facility makes it feel like a home. Mom is now more engaged and enjoying her new home.

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Costs for American House Macedonia in Macedonia, Ohio

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,320

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,445

Starting Price

Services and Amenities of American House Macedonia in Macedonia, Ohio

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About American House Macedonia in Macedonia, Ohio

American House MacedoniaÊis a resort-style senior living community nestled in the heart of Macedonia, Ohio. We offer a variety of amenities and services to fit your needs, and our maintenance-free lifestyle allows you to live life to its fullest.

Map of American House Macedonia

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