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Stonespring Skilled Nursing Facility

4000 Singing Hills Blvd., Dayton, OH 45414

(800) 558-0653 (Call a Family Advisor)

3.82

(29 reviews)

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Reviews of Stonespring Skilled Nursing Facility in Dayton, Ohio

3.82

(29 reviews)

  • Facility

    4.6

  • Staff

    3.9

  • Food

    4.6

  • Activities

    4.6

  • Value

    4.4

BKWCSW

1

January 26, 2023

I am a friend or relative of a current/past resident

Too bad you can't leave a zero star review. My advise would be don't leave your loved one at Stonespring. They have no pride in how their facility looks like to outsiders. If the did they wouldn't leave trash laying on the floors of not only the residents rooms but also the hallways and the elevator. My sister did a surprise visit during therapy and a gentleman told them they were getting mom up wrong. Moms wound became infected when a compression sock was left on causing the wound to drain leaving it dirty with stains on it (I have pictures on my phone). The drainage became infected. Mom had to go to the er because she had a uti, 2 blood clots and strep A in her blood stream. The wound still did not heal causing the hardware to became infected. Which then had to be removed putting her recovery back to square one. They "misplaced" a check. Then NEVER called me to let me know that they found it. I had to check with the bank to find out what happened. Poor customer service. I am extremely frustrated and angry with the treatment my mom received. Leaving mom out in the hallway for 2 hours waiting on a transfer bus that wasn't even coming that day. Then throwing her clothes back instead of putting them up neatly. When I asked the aide why she didn't wonder where I was at she coped on attitude with me. We never saw her again for the rest of the time I was there.

Teresa

5

November 12, 2022

I am a friend or relative of a current/past resident

My mother is in Stonespring Skilled Nursing Facility. She's in the skilled unit right now. We chose that one because they were very responsive. They have communicated and tried new ways to help my mother get through therapy and adjust to her surroundings and have just overall been a fantastic facility. It's very clean and they have a very caring group of people. She says the food that she's had has been very good. They do things every day, several times a day. They have come and gotten my mom to come and participate to make her feel welcome and to let her see that there are things to do there instead of just hanging out in her room all day. They've got bingo, an ice cream social, and manicure time every three days or so. They were supposed to have a Trick or Treat at the facility with family and the kids from the staff, but they couldn't do that because of COVID, so they just limit it to staff members' children in one specific area of the facility. They had a movie night with popcorn, and there was walking outside and nice little garden areas.

Debbie Zengel

1

April 23, 2022

I am/was a resident of this facility

I was denied a commode because I wouldn't talk to her when I asked for a supervisor. She told me if I don't talk to her I will get no help. A nurse came in later with my meds and I told her I needed to sit up. She wouldn't do it.

SmileShine

5

June 11, 2018

I am a friend or relative of a current/past resident

I highly recommend stonespring to anyone in need of care. we were extremely pleased with all the help and services. Thank you to everyone who helped our father!

katiejames2

5

May 22, 2018

I am a friend or relative of a current/past resident

A lovely facility and place to be with lovely people. I would love nothing more than personally recognizing everyone who made an impact while at stonepspring but there are far too many people to mention and remember so thank you to everyone. Everyone we met and came into contact with was so wonderful. Thanks again we are very thankful. We will be sure to send all that we know to Stonespring for similar services KJ

Billh33

5

May 10, 2018

I am a friend or relative of a current/past resident

We had an exceptional experience at Stonespring. Great place and great staff. Food was very good considering you are in a rehabilitation facility. The amount of time we had to spend there was well worth the ability to return home safely. Our community physicians and providers recommended this place and I would definitely do the same! If you or someone you know are in need of care; rehab or long term I can safely say that you will be and are in good hands at Stonespring. I will continue to speak highly of Stonespring and all the staff thanks to all they did for us

Marie V

5

May 8, 2018

I am/was a resident of this facility

Wonderful staff and therapists. The food was also good.

jalexander14

5

May 8, 2018

I am a friend or relative of a current/past resident

This was an exceptional experience and I would recommend this to anyone. Very kind and caring people. My family would not hesitate to use these services ever again

cherylgroves

1

April 6, 2018

I am a friend or relative of a current/past resident

This place came highly recommended but was it ever wrong. My dad went in for physical therapy came out on a stretcher because I had to have him transported to hospital. He went in here talking joking and yes a pain in the butt, came out in a zombie state. On 3-30-18 at 3:00P.M he had a bowel movement in his pants got up by self (that was a no no cause he a fall risk) but he didn't want aide to have to clean him up he fell made mess on carpet I came in at around 5:00 P.M they had laid 2 towels over mess. they acted as though the condition my dads was in on friday was no big deal I told them I wanted him transported to hospital which he was. At hospital found out he was dehydrated. Went back to Stonesprings on Saturday 3-31-18 at 11:15 A.M to get my dads things the mess on floor from Friday was still there covered up, not a single nurse asked how my dad was and yes the same nurses from Friday was on duty Saturday .They put him on a anti depressant with out telling me a sleep aide without telling me. you would think that if a person comes in alert and can talk answer a phone feed them selves then as the days pass they are unable to do things for them self and seem to be in a zombie state they would question why and say to family hey your dad is not his self maybe we should send him to hospital to find out what is wrong but no they just let him lay in a bed and think this was okay. They didn't want him getting up by himself because he was a fall risk I completly understood that but when you hit a call light for 30 minutes and no one comes that is not acceptable. He was suppose to leave on the 28th of March because of insurance but I get a phone call on 3-27-18 in the P.M hours stating the doctor did not want him to leave because he had upper respitory infection and a possible UTI (which he didn't) so they wanted him to stay for 5 days at a cost to us of $1725.00 okay fine. I got a phone call on 3-28-18 at 10:33 A.M stating they had to have money that day so I paid it then I find out if they would of called insurance and state the reason they wanted him to stay then they might pay instead you call and keep saying it's for physical therapy so it was denied why did you keep saying for physical therapy because you wanted us to pay out of pocket because you made more money that way. How would these people feel if their loved ones was treated this way? I would not take a dog to this place.

abfamily member

5

January 4, 2018

I am a friend or relative of a current/past resident

Absolutely wonderful place for anyone to spend time rehabbing or getting needed care

kentreview

5

September 15, 2017

I visited this facility

Loved everything about Stonespring

llbz117

5

September 6, 2017

I am/was a resident of this facility

The best rehab we could have asked for. Great job top to bottom

sillsh

5

April 4, 2017

I am a friend or relative of a current/past resident

My father admitted to stonespring about a month ago and we have been more than pleased. Throughout the entire stay the staff and professionals at stonespring was attentive and pleasant. THey were accommodating with him and our family and they were always available when asked. We have always heard such good things about stonespring and the rehab and nursing care and now we too can attest ourselves that stonespring is the best! I cannot thank the staff and people that work at stonespring enough. It is very reassuring to know that if there is a need in the future for any kind of rehabilitation or nursing care that we can count on stonespring to help. We will always be comfortable and confident in stonespring and thanks goes to all those that have helped with out dad.

janeyL89

5

August 5, 2016

Other

Thank you so much to the staff and care team at Stonespring!! everything went very well and we are so happy to have mom home again. thanks to the many people who helped her along they way. this is a great place for anyone who is in need of care. take my word that you will not be disappointed

jills23

5

July 13, 2016

I am/was a resident of this facility

Loved the experience!! great staff and very caring people. We were all very pleased with the care and treatment

Sherri682655

1

June 18, 2016

I am a friend or relative of a resident

Stonespring of Vandalia was horrible. I don't feel that the rooms were adequate. My mother didn't think the food was very good. The staff was horrible. The only good staff member there was the therapist.

HillDM

5

May 9, 2016

I visited this facility

Fantastic experience. We were all so happy that we chose Stonespring for our Mom. We will for sure be back!!

joesB

5

April 20, 2016

I am a friend or relative of resident

Awesome Facility!!! they did such a great job

ggHill33

5

February 29, 2016

I am/was a resident of this facility

I have had such a wonderful experience with Stonespring. Very happy with all the care and the building is gorgeous and the rooms are also beautiful

torrilove239

5

February 24, 2016

I visited this facility

This facility is absolutely WONDERFUL!!! such a beautiful facility and even better staff. we were so happy with all the love and attention that was provided by stonespring

Bettyg1967

5

February 18, 2016

I am a friend or relative of resident

I would highly recommend stonespring. The staff was so caring and also loving to my mother. If you or your loved one needs rehabilitation or nursing home care I would highly suggest stonespring

bobh456

5

February 18, 2016

I am a friend or relative of resident

great facility!!! I have had my loved ones here many different times and stonespring has always done a wonderful job

gingergi

1

November 6, 2014

I am a friend or relative of resident

I would not recommend anyone leave the care of any family member to this facility. My father has been admitted here on two occasions and both times, there is not only a failure to give his medications, he has been overlooked getting meal trays and not been given hygiene assistance. I have on many attempts brought my concerns to social workers, administration, nursing, aides, etc. only to be overlooked and ignored.

loach

2

July 22, 2014

I am a friend or relative of resident

Very poor care. Lack of responsiveness. NO QUALITY OF CARE. Utter lack of accountability. Lazy staff. My Mom and Dad were both in this facility around the same time. They went straight from the hospital into rehabilitation. Mom's Experience Mom was a fall risk, and therefore contained to a wheelchair with an alarm in case you would try to get up. Like many elderly folks, unfortunately, my mother has urinary incontinence and often needs to get to the bathroom quickly. She would ring the bell, and it would take them FOREVER to come often resulting in an accident. This ultimately led to a urinary tract infection. Once diagnosed, it took them another week to get her an antibiotic. At the same time, she and almost all the other patients contracted a stomach virus of some sort wreaking havoc on the whole place. Mom became weak and fell a couple more times while in this place. I am a lawyer, but this sure sounds like medical negligence. Of course, all of this interrupted the progress she was making with her rehabilitation - the UTI was probably preventable if they had taken the proper precautions. Dad's Experience Dad did not have as many issues, and made good progress. That said he was released and they were supposed to make arrangements for regular home health care visits prior to his departure. Guess what? It didn't happen (no accountability). They did not cut my father's toenails when needed. They did not ensure patients had clean clothes - my Dad was there for five days with the same clothes when we were finally informed that we had to get clothes for him, and had to pay for a laundry service which only comes once every 10 days or so. We live out-of-state and had no way of getting him clothes or knowing his clothes were not being cleaned. Other Issues We got the run around regarding getting a phone in their rooms which ultimately was very easy; this was important to us because we live out of state. They would have the patients come to breakfast at 8:00 am, and have them sitting at the table for an hour waiting for cold cereal (no preparation necessary) - how hard is it? Staff was regularly seen lollygagging around in the nurses office when patients were clearly in need of help. Not once did they contact the family to let us know what was going on.

daughter of a mother who almost died

1

June 6, 2014

I am a friend or relative of resident

My mother was at Stonespring but dont be fooled by it's nice appearance and all the decorations because when it comes to caring for your loved one, it just does not happen here at Stonespring. My mother was blind and was not even put on a food feed plan. They left her tray on the on the other side of the room way to the left and her call button was wrapped around a chair clear to the right where she could not even reach nor see it. It was me who fed her everynight and even after complaining, no action was taken. My mother went down to 90 pounds until we found another WONDERFUL nursing facility for half the price and tripple the care. Mom was a skeleten! Yes they half a Starbucks with just a big coffee maker like any other place and try to relax in there when complete strangers come in a say, "They are killing my mother" I said yes they are killing my mother. Now where she is she is eating so well we had to put her on a diet! She was half dead by the time we found a great place for her care. I would not recommend this place to anyone ever! I also come from a Healthcare background and was married to physcian, so I knew that those decorations were just about all the staff was doing to cover up their lack of care. If Medicare knew this information, this place would be shut down! What a good idea!

Tonya3

4

April 22, 2014

I am a friend or relative of a resident

My mother-in-law was at Stonespring of Vandalia. It was a very new facility at that time. It was gorgeous, and it didn't look like a care facility at all. It didn't give you the feeling that you're in a place where people are spending their last days. It was very warm, very inviting, and very modern. They had Starbucks in the facility. They also had a chapel, and different denominations came in and held services there. It was a very comfortable place. The upper level had a grand piano in the middle of the veranda, and it was beautiful. We didn't see very many of the residents because they didn't just congregate out in the hallways like you would see in other places, mostly because their rooms were so large and comfortable. Each room was set up semi-private. There was a wall that divides the room. Each resident's area was humongous. They had a good deal of space of their own, and there was no mistaking that this is one person's side and this is the other person's side. It was very nice. The director was fantastic. He would drop anything and would come down and talk to us to sit with my mother-in-law. We had other concerns about people who were trying to sneak her out of there who didn't understand the degree of her illness; however, the staff was on alert and they would look out for those people. They were in tune with my mother-in-law. Overall, for someone who does not have a dementia diagnosis, I wouldn't have a problem recommending that place to anyone. But for someone who has a dementia diagnosis, they are not equipped to handle that and they would admit that.

Landy

2

July 28, 2013

I am a friend or relative of resident

My mom stayed at this facility approx. 1 1/2 years ago. While it is a beautiful facility and the staff members are nice, the amount of time it took someone to answer a call signal was unacceptable. Mom was unable to use the call button due to her injuries, and the fact that she has Alzheimer's made it even more dangerous. We had to stay with her 24/7 because they could not insure us she would not re-injure herself trying to get out of bed to use the restroom. She had two broken wrists and was not able to do anything for herself. She was very mobile otherwise and therefore would be out of bed and half way to the bathroom before anyone would even come down the hall way to answer her bed alarm. When asked how could we be assured she would not fall and hurt herself they said it was very possible she could/would, because they weren't able to legally restrain her. Due to her Alzheimer's she did not understand or remember she had to wait for help. We had no choice but for either my dad or myself to take turns staying in her room around the clock. The noise from the alarms, and call buttons going off went on all hours of the day and night. I very rarely saw any staff member rushing to get to any room. It was very difficult for mom to recover peacefully there due to the pain she was in and from the constant noise. The staff got used to us being there and pretty much let us do all the work taking care of her. So rather than us being able to finally get some rest and go home, we were even more stressed. The care I witnesses other patients receiving was nothing higher than satisfactory, sometimes less. Allowing Alzheimer's patients to lay on a couch drooling in the middle of the round center hall way seemed to me to be quite uncaring. When the ambulance delivered her to her room the first night there was no one to greet her/us. We had to walk the halls trying to find some assistance. This was an emergency placement and we had not received any info other than what the social worker at the hospital had provided us. The initial introduction was extremely unsettling.

Chendo

5

April 13, 2012

I am a friend or relative of a resident

Let me start off by talking about the grounds and location of this facility. It is located in a good neighborhood and is easily accessible from all main roads. Stonespring is very near to my home as well so it makes it easy for me to travel back and forth. The outside of the facility is absolutely beautiful, it has wonderful landscaping and looks like a castle! The inside of the building is just as nice! With a room downstairs where I can grab a cup of freshly brewed Starbucks coffee before seeing my grandfather along with a child's play area where all the grand children can play. There are key pads on almost every set of doors which gives us all a sense of security. The staff that work here are absolutely wonderful! My family is quite large and sometimes quite chatty as well. The nurses and the aids always took time out of their busy schedules to be personal with us and clearly tell us about everything that was happening with my grandpa. The place is always clean and tidy, staff is always present when called upon, and most importantly they continue to help my grandfather on his road to recovery in the best possible way. I would definitely recommend this Assisted Living Facility to anyone who may need one.

rondablmt9

2

July 31, 2011

I am a friend or relative of a resident

My Father stayed with this facility for Rehab,8 months ago and I was very pleased with the staff and the care my father was getting. He is back in due to a fall and fracture and I have been VERY dissatisfied with the care. the staff is still friendly and seemingly helpful. But his clothes are soiled he has been left to sleep through dinner only to get it at 7:30 at night. He and other family members have hit the call light for help and have eventually had to wonder the halls looking for his aid! syringes of medicine carelessly where left out on the dressers a few times. I had numerous talks with nurses, PT's social worker, and then the Admin, only for something else to happen.. He was transferred numberous times needlessly, he has Alzhiemers too, and his name plate was still NOT on his door way after , over a weeks time !

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Medicare

  • Health

    5.0

  • Overall

    4.0

  • Quality

    4.0

  • Staff

    1.0

Medicare Provider Number: 366388
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Stonespring Skilled Nursing Facility in Dayton, Ohio

Stonespring Skilled Nursing Facility is a Senior Living provider in Dayton, Ohio that offers residents Nursing Homes services. Contact Stonespring Skilled Nursing Facility for more details on services and rates.

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