Nursing Home Communities in Pleasanton, CA

"My husband is staying at Avondale Villa Post-Acute. It is an older building, but it's nice and clean. The staff is very good and very attentive. His room, he is sharing it with another gentleman, and it's very nice. He can even have pictures on the walll, which can be a little bit more personalized for him. I believe it's a good facility. The staff knows the patients. They know what their needs are. When you call for help, they come. The staff is just unbelievable. They are always accommodating. If I ask them anything, I always get the answers. I keep checking to see how his physical therapy is going, and I'm always told what progress he made. So, I have no complaints at all. They have activities every day. They vary from all kinds of different things, to playing bingo and painting, whatever the people can do on their own. For the value, it is something that I can afford."

"I went to Acacia Creek. I like the location. They have it in a gated community on a hillside, so it has trees, grass, and a walking path. And so it's very nice. It's not in the middle of a city or anything. It's lovely. And, it has lots of daily activities and excursions. The building was attractive. The rooms were nice and I did interact with the people there. Everybody was friendly. It's a little expensive, but this was the most expensive one I looked at. It would be my first choice if I could move today and figure out if I could afford it. I met the residents and the people who gave the tour, and everybody was very friendly. The facility was very clean and attractive. It has a friendly atmosphere. It felt homey. You didn't feel like you were in an institution. It felt like a very nice, friendly residence."

"My mom was admitted in what we would call a massive crisis. She walked into the hospital for a brain tumor biopsy early one Friday morning and she was delivered to Hillside the following day via ambulance under Hospice care with a life expectancy of fewer than 12 weeks. I did not have time to do comprehensive research before I entrusted them with the responsibility of my mother's end of life. I visited my mom every day (sometimes 2x a day) for the last 5 weeks of her life. I don't know where to begin complimenting Hillside. Let's start with first impressions, the facility is clean and smells fresh all the time. The residents milling about the halls all seems happy and comfortable. Every staff member, even the cleaning ladies were genuinely kind. I even got a tour of the laundry room and it was clean, organized and run by a proud sweetheart! Malu, Lola, Eva and the rest of the team took great care of my mom. They took the time to get to know her and really made an extra effort to make her as comfortable as possible. They made special meals for her and always made sure she had her ice water. They gave her an extra shower and always treated her with dignity during the most difficult time of our lives. As my mom declined the team kept her pain under control. They worked hand in hand with Hospice right to the very end. The ladies at Hillside were like a bunch of loving Aunties taking care of everything so that I was able to just be my mom's daughter and focus on my mom's end of life, not her actual care. It was the worst 5 weeks of my life and these ladies held me up and supported me in ways I did not know possible. I can not recommend Hillside enough. "

"My father has only been in Park Central Care and Rehabilitation Center short term. It's a good place, clean, and not smelly. The food was decent. The nurses were good. I only had trouble with one nurse in the two days that she was on duty. He liked bingo and got to know people. Everybody seemed to like him. It was the most reasonable out of all the three that he's been in."

"I stayed in Windsor Park for almost three months. They were wonderful as far as the staff. The CNAs, nurses, physical therapists and occupational therapists, tehy're great! I like them, they were nice. At first, I just felt very sorry for myself that I had to be there but then this place became like a home for me. The only issue I had there was that there were a lot of dementia patients. My roommate, who has lived there for 20 years, she has MS. Though her physical ability was limited, at least we can talk and laugh and had conversation. Whereas, I was thinking, if I was in a room with any of other patients who has dementia that didn't speak at all, it would be difficulty for me. I just happened to be at the right time with the right person. I wouldn't mind going there again except for the fact that you would hear dementia patients screaming or crying or what-have-you and if you're there throughout the night, you would have a different attitude and it would be difficult. However, also as far the facility, the cleanliness, and the food, they were all great. "

"My mother was in Hayward Hills for physical therapy. She was hospitalized twice. She was supposed to be there for exercise, but it took them three days to start exercising her. Right after they started, she was having chest pains. We called 911, and they said her heart had been strained. The second time, nobody was watching her, and she was eating while lying down so she was choking. I had to call 911 again. Once when I visited her, I noticed something wrong and found out she was aspirating because her oxygen was only 71, and she would have been dead if I had not come. I asked them for my mother's medical records, and it has been a month since she was there but I still haven't received them."

"My mother-in-law is at Windsor Country Drive Care Center for physical therapy and occupational therapy. She’s been there for two months now. However, we have to remind the nursing staff on certain things for patient needs. Family support is paramount to keep her focused going forward, so we have to do this job of reminding the nursing staff, but it’s not all the time. The food from my perspective, she gets three square meals, but she doesn’t always like the food."

"Care at this facility was poor. Call bells went unanswered for up to 20 minutes. Only canned fruits and vegetables were providedand on one weekend my dinner consisted only of a chicken salad sandwich. Meals were either cold or lukewarm. The best department in the facility was physical therapy/occupational therapy. The PT/OT staff worked hard to help clients to improve their physical and occupational skills.The housekeeping staff were friendly but did not do a thorough job when it came to keeping the facility clean. "

"The facility was austere did not offer many amenities. Staff were friendly and accomodating. There were two residents per room. There was only one shower room but several bathrooms for ease of access for residents. The recreation room was also the dining room. There was a small garden with a gazebo. Not much space for residents to walk around if you are looking for that kind of thing. "

"My husband was at Eden Healthcare Center for rehab. The staff and the care were fine. They were limited in the amounts that they had, and as a result, limited in what they could do, but they were good. My husband's room was a shared one. Aside from therapy they also took him for a walk outside the building almost daily, so that was good. The location was kind of far from me, but it was OK because I chose that one. It was easy to get to once you knew where it was, but it wasn't close."

"Best Staff Loved the food My room was so clean I was in a few rehabs this was far the best"

"My brother was in Fremont Healthcare Center for rehab. The place was clean, light, airy, bright, and the hallways were nice and wide. The staff was very friendly, caring, and attentive. He did physical therapy, and he had eye appointments. He loved it there."

"This facility provides full assistance for residents 24hrs a day for a resident that is mobile or immobile. My Grandfather stayed here and the overall care was fair. The daytime staff was friendly and attentive while the night staff lacked responsiveness to the residents needs at times. The daytime staff encouraged the residents to get dressed daily and to participate in the activities in the cafeteria. Meals were fair and could have been better in flavor. Having family members present was always helpful since staff was always short handed; such as if a resident needed help eating meals the staff rushed through it. This facility was chosen mainly since there were 50 beds total and the resident to staff ratio was better than others. All in all the facility served its purpose."

"When my father was first transferred to Kaiser Sub-acute I hated the facility. It was over-crowded, noisy and everything seemed to be in a state of chaos. There were virtually no facilities available for visitors,no cafeteria, no waiting room, not even vending machines for coffee or snacks. My father had no telephone in his room and none was available; I had to rush to the T-mobile store at a local mall to add a line to my cell phone so he would have a way to contact me if he needed anything. It was stressful and upsetting, to say the least. After his first night at this facility, however, my opinion changed completely He was still quite ill (in fact, I felt that he should have stayed at the hospital for another day or two) and I was very concerned that the staff would not be equipped to attend to all of his needs. There were no doctors "in-house" and I feared that the high patient to staff ratio would negatively impact their ability to care for him properly.I need not have worried. The staff were very competent, professional and "on the ball." I called in often, and when I spoke to the nurse it was clear that she was in close contact with his physician, making sure that medication changes and diagnostic procedures were being carried out. She and all of the staff provided excellent care under circumstances that were challenging, to say the least. Even my dad, who was not one for giving compliments, commented again and again about how caring and professional the nurses had been. Although I cannot give this facility high grades for the physical layout or amenities it offered,the staff did a great job, and that is what really matters. Hopefully they have made some improvements in the physical layout since I last visited, which would then bring this up to a five star rating. "