Absolutely great. The staff is wonderful. My grandmother is well taken care of. She is happy, clean and full of laughter.

Westchester Manor at Providence Place
Offers Nursing Homes
7 Reviews

Reviews of Westchester Manor at Providence Place
Nursing Home Reviews for Westchester Manor at Providence Place
January 14, 2021
I am a friend or relative of a current/past resident
July 17, 2017
I am a friend or relative of a current/past resident
My wife was in Westchester Manor at Providence Place for 9 days. It was nice and very clean. They checked on the patients every 1 or 2 hours.
July 07, 2017
I am a friend or relative of a current/past resident
On the plus side, Westchester Manor is cleaner and brighter than other area nursing homes. The physical therapy and occupational therapy are excellent.
On the minus side, like most nursing homes today, Westchester is understaffed. They have 1 nurse (usually an LPN) and 2 aides for every 22 residents. My mother often had to wait up to 1/2 hour before someone even answered the call bell, and sometimes a full hour before someone was available to change or reposition her. That's a LONG time to be sitting in a wet diaper or a pile of poop.
There's a real difference in attitude between the nursing staff employed by the home and the contract staff who provide the "extra" services like PT and OT. Some of the nurses are great, but some clearly don't care and are just putting in the time. Weekday and daytime staff generally remain the same and some built a good relationship with our family, but on weekends and nights they use a lot of temps who didn't know my mother at all. We never knew which doctor would be on call, and it's very difficult to talk with the doctors or nurse practitioners unless you actually show up, in person, and wait for hours.
Bottom line: Westchester is better than several of the other facilities we looked at, but they could do a lot better.
January 29, 2016
I visited this facility
Westchester Manor was a very facility-oriented place. I don’t think that the staff represented it the best. It’s not where I would put one of my loved ones.
December 13, 2014
I am a friend or relative of a resident
Westchester Manor Nursing Center is close to family, so it is just a convenient location altogether for us. Everything went really well. The rooms are really nice. My aunt seems to like the food and the staff. Everybody is really nice and professional. They play bingo, and she gets her hair done. They get together and do a lot of stuff. They’ve been a really great place. Overall, I have no complaints.
June 20, 2012
I visited this facility
It's so sad to see so many older people left alone and untreated because they have no family to help them get better treatment. Every meal is served cold. The food smell bad so you really don't know if it's bad until you eat it. If you are unable to go to the restroom on your own you are in trouble. You are left there for hours before something is done. They have male orderlies undressing the women to get ready for bed. This should never happen. If it wasn't for the handful of good nurses and for the fact that the place doesn't smell in general I would rate Westchester Manor with a 1 star.
August 05, 2011
I visited this facility
This facility is regal at its best. Everywhere I turned it seemed like I was in England in the royal palace. Everything was so delicately placed and the furniture and colors were hand picked by the best decorators. That, itself, almost won me over.
I walked in and was almost immediately greeted by a guest! He somehow knew I was former military. We talked for about 10 minutes before I even made it to the receptionist desk. When I did I got my very short tour but it was a fantastic one. This place had a ball room of sorts (I will call it one because it had a grand piano). This place was simply elegant from top to bottom.
If you have to pick an assisted living center, i would make this one of your choices. I will warn you it is one of the higher priced choices but everything comes with it and I think it is well worth it.
Services and Amenities of Westchester Manor at Providence Place
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 345090
- Ownership Type: Non Profit Church Related
- Date Certified: 10/01/2020
General
- Resident Capacity: 129
About Westchester Manor at Providence Place
Westchester Manor at Providence Place is a senior living provider in High Point, North Carolina that offers residents Nursing Homes. Contact Westchester Manor at Providence Place for more details on services and rates.
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