My mother is at Brookdale Robinwood. We like that it's in the city where we live. It's a beautiful community, very caring, and we're very pleased with the care that mom's receiving there. She says the food is very good. I don't have any complaints at all. They've been very accommodating for us. It felt more like a home.
Brookdale Robinwood
Offers Assisted Living
9 Reviews
1750 Robinwood Road, Gastonia, NC 28054
Call
(800) 385-2527
Reviews of Brookdale Robinwood
Assisted Living Reviews for Brookdale Robinwood
October 06, 2020
I am a friend or relative of a current/past resident
June 18, 2019
I am a friend or relative of a current/past resident
Brookdale Robinwood is a good place and I'm very happy with the service we're receiving. They're very considerate of what she needs and wants. It's a very clean place and it has everything you need, so I'm happy with it. The staff is very attentive. I have no issues with them whatsoever. My mom is in a larger suite which is one big room. They have church services, people who come in from churches in the area to sing, and games. My mom uses the library.
September 14, 2018
I am a friend or relative of a current/past resident
Brookdale Robinwood is great. My sister is very happy there. They take very good care of her. The staff is great. We've had nothing but positive experiences there. She doesn't have any problem with the food. I like the activities. Her room is great. They have a beauty salon and great rocking chairs on the front porch.
September 12, 2014
I visited this facility
I didn't see much of the staff when I was at Brookdale Place Robinwood. I mostly just dealt with the salesperson at that time, and she was the one that showed me around, so I really don't know how the staff interacts with the residents. The rooms were nice. I saw the menu, but I have not eaten there. The dining room looked more like a restaurant with tablecloths on the table and cloth napkins. It was very nice and spacious. It was very well lighted, but I didn't have any special feeling for this facility. They had day trips, Bingo, puzzle days, and all kinds of stuff like that. There were plenty of activities going on every day. It would not be my first choice, basically because it is more expensive and you don't get anything more for the money. They should provide furniture for private rooms; they do not provide the furniture.
September 12, 2014
I visited this facility
I didn't really like the feel of Gaston Place. I don't know why, but I felt like I was entering into a clinic of some sort. I was told that it wasn't really like that, and they had a living room, but it didn't strike me that way. I wasn't impressed about it, so I didn't stay longer and didn't ask many questions.
Provider Response
Thank you for taking the time to visit and share your feedback. We offer a wide variety of activities for the residents including themed parties, fitness activities, and games. We strive for a home-like atmosphere and cater to our residents' needs and interests. We would love for you to keep us in mind and come back to visit again to see all the community has to offer!
April 25, 2014
I am a friend or relative of a resident
My aunt seems to love the food at Gaston Place. She said it was great. When she first came to the facility, she had a lot of dementia and searched to go to her meals, so somebody would round her up and take her until she got used to when the meal time was. One of the guy's jobs was to come and get everybody and tell them "OK, it's time for lunch," and breakfast and dinner. So that itself is a big bonus.
I don't see anything that needs to be cleaned. It looks nice. I found out that my aunt and uncle both were at this facility for many years. They actually passed away at this facility at different times, and I didn't know before I visited that it was the place they were in. They took excellent care of them. So all these people have been here. They see the same faces. There's not a big turnover of personnel. The people have worked there for a very long time. They enjoy what they do. They know the residents.
December 30, 2013
I am a friend or relative of a resident
I do weekly visits to my friend who is now at Gaston Place. The facility is old, but she likes the place. Her roommate is very, very nice and she also likes that. She gets her hair done there and they do her laundry so that's good. It has been a good experience for her. They have different things going around there. They go on trips, but my friend doesn’t because she's in a wheelchair. I have not eaten there but she said that the food is good.
December 27, 2013
I visited this facility
Gaston Place was pretty and clean. They're friendly and nice-looking. They have different sizes of rooms. The staff talked to me and told me what they do there.
July 24, 2012
I visited this facility
From what I was able to gather in my experiences with my grandmothers stay, the place is an excellent and trustworthy home for people in extra need of assistance. Rooming was excellently well kept, and there was a caretaker by the name of William who was especially nice to my grandmother during her time there. I was quite fond of the excellent care provided to my grandmother in her twilight years. As opposed to the previous facility in which we had my grandmother staying, Gaston Place was a friendly and welcoming atmosphere. No one made my grandmother feel like a chore, and she always had someone with which to have a good conversation. I wouldn't hesitate to suggest Gaston Place to anyone, and have suggested it to plenty of friends and relatives since. I will forever sing this amazing establishments praises, and my grandmother I am sure would agree with me whole heartily for doing so.
Questions about Brookdale Robinwood
Describe the overall population of assisted living residents at Brookdale Robinwood. What is their average age? What are their favorite things to do?
Average age of our residents is 80, although they range in age from 60-100. Several of our residents still drive and even go to work out at the new state of the art YMCA which is located 2 minutes from our community. We have an active gardening club that manages and maintains 6 raised garden beds giving our entire community the opportunity to enjoy the benefits of fresh produce and herbs in our dining program during the growing season. Many of our residents have their own laptop or Ipad. Those that don’t can check out an Ipad from our resident program coordinator as we have 4 that we lend out. A technology class is taught weekly to help our residents trouble shoot and learn new things to do with technology. We have anywhere from 25-30 residents that participate in a staff lead daily fitness regimen that improves flexibility and well-being.
What programs or activities does Brookdale Robinwood offer to enrich residents' well-being?
Robinwood encourages folks to maintain or even improve their active lifestyle. Our residents enjoy a variety of religious programming that includes Sunday School every Sunday morning and a church service on Wednesday evenings as well. Our programs range from religious, technology, fitness, arts and crafts, musical presentations, brain fitness activities, movie nights, shopping excursions and dining experiences.
What places are near Brookdale Robinwood or within walking distance for assisted living residents to enjoy?
Our campus includes an expansive covered front porch, a walking trail, outdoor sitting areas, a gardening area, patio and a gazebo. A state of the art YMCA is a 2 minute drive from the community. We are conveniently located near shopping, medical offices and Caromont Regional Medical Center.
What transportation services does Brookdale Robinwood offer to assisted living residents?
We provide transportation services to medical appointments 3 days per week. We also transport residents various outings for entertainment.
What makes the chef or dining program at Brookdale Robinwood exceptional? What kind of menu can assisted living residents expect?
Brookdale offers a fine dining experience, restaurant style for our residents. We have several options that they can choose from for each meal. Between meals residents are offered snack and beverage options.
What safety features or security measures does Brookdale Robinwood offer to assisted living residents?
? Robinwood uses a pull cord call system for residents who need assistance. Although residents can come and go freely in our community, the front door locks in the evening at 8pm and remains locked until 8am for resident safety.
How does Brookdale Robinwood keep residents' families informed about their loved ones?
Phone calls, text or email based on the families preference. Special events are usually communicated via mail.
What is the care staff-to-resident ratio at Brookdale Robinwood during daytime and nighttime hours?
Staffing is based on resident care needs. It changes based on the acuity of the residents who reside in the building at the time. Therefore, this number will vary.
If Brookdale Robinwood accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Brookdale Robinwood does acceptCats or dogs under 25 lbs.
What ongoing senior care training does the staff receive?
Staff is required to fulfill 12 ongoing educational requirements yearly. This varies from clinically based programs led by nurses or social workers, online learning programs, as well as classes taught by professionals invited to come into the building for educational programs
What safety features or security measures does Brookdale Robinwood provide to protect residents who wander?
Brookdale Robinwood is an Assisted Living Community. At the present time, we do not offer memory care in Gastonia, NC. Therefore we are not equipped to safely care for those who are considered an elopement or wander risk.
Services and Amenities of Brookdale Robinwood
Room and housing options
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
Cleaning services
- Housekeeping
Technology and entertainment
- Cable In Rooms
Health services
- Medication Management
Activities
- Offsite Activities
- Religious Services
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Minimum Age: 65
- Pets: Yes
Licenses
- State Licenses: HAL-036-015
About Brookdale Robinwood
Brookdale Robinwood provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
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