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The New Jewish Home, Manhattan Campus

120 West 106th Street, New York, NY 10025

(800) 558-0653 (Caring Family Advisor™)

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2.5

(17 reviews)

Care Offered: Nursing Homes, Adult Day Care, and Assisted Living

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The New Jewish Home, Manhattan Campus

New York, New York 10025


2.5

(17 reviews)


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Nursing Homes, Adult Day Care, Assisted Living

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About The New Jewish Home, Manhattan Campus in New York, New York

The New Jewish Home is a nursing home with short-stay and long-stay rehabilitation services on Manhattan's Upper West Side. It caters to senior citizens of all faiths and ethnicities who wish to carry on with their New York city life. The centrality of the facilities ensures access to all sorts of amenities, including public transport, restaurants, theaters and stores. 

The New Jewish Home's Manhattan campus is a state-of-the-art facility affiliated with Mount Sinai Hospital and NYU Langone. The short-stay program is customized to ensure that seniors can get back home as fast as possible. A geriatric substance abuse recovery program is also present. The long-term skilled nursing facility offers 24-hour care by a team of nurses, certified nurse assistants, physical, occupational and speech therapists and full-time physicians and other clinicians. There is also an adult day care program for senior citizens who live at home and require extra help during the day. 

Plenty of activities are organized to keep residents engaged and busy, while also giving them the opportunity to socialize. Film screenings, bingo, exercise, theater workshops, beading, religious services and even a glee club are among the things that seniors can take part in. 


To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory

Map of The New Jewish Home, Manhattan Campus

Medicare

  • Health

    1.0

  • Overall

    2.0

  • Quality

    5.0

  • Staff

    3.0

Medicare Provider Number: 335491
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

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Reviews of The New Jewish Home, Manhattan Campus in New York, New York

2.5

(17 reviews)

  • Facility

    2.3

  • Staff

    2.1

  • Food

    2.1

  • Activities

    2.3

  • Value

    2.0

Pepperkatt

1

May 24, 2024

Other

I live on 105th Street and this New Jewish Home is literally in my backyard on 106th. The backs of our buildings face each other. For some time now there have been blood curdling screams coming a from a resident/patient, a woman, in the facility. She appears to be near a window. For weeks now she has been allowed to scream at the top of her lungs, non stop. This goes on for hours and can start as early at 5am in the morning. I tried calling the facility but no one has answered or returned my call and at this point I will not stop filing complaints until they do something about this. This situation is starting to affect our sleep and all our moods. It feels like I'm living in a horror film as her screams are seemingly ignored for hours. She quiets down for 2-20 minutes intervals only to start up again. There is no way to avoid. The screams come through music, conversation and the sound of the television all in an attempt to drown her out to no avail. I hope the New Jewish Home is made aware of this review so they can do something about this situation. They will know exactly what I am talking about because if she sounds like she's in my living room all day long, what must she sound like to people in the facility. This is unacceptable and quite disturbing. I once visited the facility, years ago, in consideration of having my Mom, who suffered from Dementia, transferred there so I could be closer to her. I was put off by what I saw in the 7 minutes I lasted. Residents were asleep on chairs, in the hallway, and in the middle of the day, unattended and looking unkempt. One gentleman was slipping off his seat and no one seemed to notice or care.

Provider Response

Hi Pepperkatt, thank you for bringing this to our attention and for speaking with someone from our management team. One of our Administrators has reached out to you to address your concerns. Should you need anything further, please feel free to email us. Thank you.

Loretta

1

December 7, 2023

I am a friend or relative of a current/past resident

My mom stayed at The New Jewish Home, Manhattan Campus for about 3 weeks. It was a horrible place. I was there morning, noon, and night and I witnessed so much stuff you can't imagine. They were understaffed. The workers didn't do the work. They were all in a room watching their telephones. I caught one in a cubby hole with a phone while everybody wanted help and nobody was helping anybody. I found an old lady on the floor. I took care of my mother. I did everything. I changed her. I fed her. They did nothing. It's the worst place ever. They gave her no rehab. They never moved her, never did anything to her. One time they put her in a chair while I was there in the morning. When I came back 8 hours later, she was still in this chair with her head bent. We couldn't even straighten out her head. Nobody went to see her. They left her alone for 8 hours in that chair. The laziness that I witnessed, I couldn't believe it. I witnessed them in cubbyholes looking at their phones while people were screaming for help. They don't even bother to get up to help anybody. I know they're understaffed, but they don't do anything. The food was not bad. I can't complain about the food. It's the workers. The facility is not ugly. As far as the facility goes, it's fine. They were always in the cafeteria area, just watching television. There was one night I was there, there was nobody on the floor. Not one aide was on the floor. There was one nurse who came and she didn't know what to do because she couldn't find anybody. They all disappeared. They had people coming in and playing music, and I'm sure they had lots of activities. I don't have a complaint about what they're trying to do. I don't think it's the facility that wants to be bad. I just don't think they have a choice.

Provider Response

Hi Loretta, please know that we take your review seriously and have shared it with our care team. We would like the opportunity to address your concerns directly with you. Please reach out to us. Thank you.

Avriel

1

December 7, 2022

I am a friend or relative of a current/past resident

Why is COVID so rampant in this nursing home despite all the appropriate requirements when visiting ( COVID testing on the spot, temperature checks)? Staffing is short of help and the aides working are not appropriately covering their faces with the masks (seen this for myself) when I visited with a patient. Is it possible that staff DO NOT go thru the same protocol as visitors? Something to think about - someone is bringing COVID into the nursing home!

knickfan5

1

January 1, 2022

I am a friend or relative of a current/past resident

I wish I had seen these reviews before my wife was admitted for rehab. This place is unreal in the lack of care. Nurses don't answer the call alert, most times there's no nurse on the floor. My wife has been waiting 3 days to see a doctor to answer a question. If my wife was able to walk ( which is why she's there) we would've taken her out of there by the third day. The physical therapist is the only one to actually want to help their patient but lots of times he can't because the patient isn't clean.

MariettaS

1

September 20, 2021

I am a friend or relative of a current/past resident

The patient care team does not answer the phone, return calls, or pass messages along to patients in their care. It took 4+ days to get connected by phone to my elderly relative who was desperately waiting to here from family. On one of the days I tried to reach my relative, it took MORE THAN TWENTY phone calls to reach him. My 20+ calls, which were between 10am and 2pm were routed to various lines that were connected to: The wrong room; A nursing station that never picked up; A patient care line where I was instructed to leave messages that were not returned; And a the office of a random property management company that was closed for the weekend. Floor staff are kind, but whoever is in charge of running this place needs to be put in a diaper and left in bed for a week or so without any way to contact the outside world.

avih81

1

April 27, 2019

I am a friend or relative of a current/past resident

Dirty! Noisy and run down - more like homeless shelter than a reputable care facility. Should be closed down! Admit at your own risk!

JENNYL

1

April 30, 2018

I am a friend or relative of a current/past resident

After 3 months, my father died here in unimaginable pain and discomfort. During that time, he broke bones when he fell from his bed and when the aides transferred him to the shower. His room was filthy with feces on the curtain for two days before it was changed. He had a roommate who regularly urinated on the bathroom floor - my 83 year old mother gave up asking for someone to clean up, she bought a mop and did it herself. Throughout it all, no one - and I mean no one - ever advised us on what we should do about my father. No one mentioned the word "hospice" to us, despite the fact that we had a living will. My mother was overwhelmed and in denial that my father was dying, so no doubt it would have been a difficult conversation. It is the biggest regret of my life that I did not insist that we deploy that living will to ease my father's suffering. I blame myself but I also blame the Jewish Home. They saw what was happening and they could have stepped in. There is no reason that anyone should die the way my father did, with no drugs to ease his pain. And that's not all. The floor my father was on was grossly understaffed, particularly at night. Sometimes my mother would get there in the morning to find that my father had spent the whole night, sleepless, in a wheelchair sitting in front of the nursing station because there was no one who could help him in his room. I wouldn't put my worst enemy in this place, let alone a loved one. Beware the Jewish Home.

Monty Montague

2

January 5, 2018

I am/was a resident of this facility

I am one of the younger patients here, (49 yrs.) and am having a bit of trouble adjusting to the constant boredom and the extremely bad (that includes bad tasting, and very unhealthy) food offered here. Frankly unless I get someone to bring me food from the outside..something that I cannot afford at present..I'm afraid I just might go hungry for a few days until I have the money to shop outside..

Mercedes

5

July 17, 2017

I am a friend or relative of a current/past resident

My mother is now in The New Jewish Home. The staff members are very attentive, very caring, and very professional. They do their work with care, dignity, and respect. The place smells nice and clean. The food is excellent. They have very good facility. There is a huge cafeteria on the first floor and a nice garden outside. It's wonderful.

elsasol

4

August 5, 2016

I am a friend or relative of resident

My 103-year-old mother has lived at JHL for a year and a half. It is an old building, but staff work hard to keep it clean and everything that can be done to brighten the premises has been done. Rehab during the first few months was excellent --my mother was aggressively helped to do as much as she was able to manage. When her frailty required that she be transferred to long term care, we were not forced to first available room but given choices. Since then, she has lived on 7th floor of Friedman building. Medical staff have saved her life twice -- pneumonia and blood clot diagnosed and cured quickly. I get monthly reports on her condition. Aides, most of whom do a very difficult job as well as humanly possible—with precious little thanks from relatives of patients— have treated Mom with dignity and respect -- just as she (and we) treat them. She smiles whenever we go to the courtyard garden, enjoying the warmth of the sun and our little picnics. There is a rich arts, exercise and cultural program -- staff encourage her to try things, and even though her participation is limited, she enjoys whatever she can manage. Religious community is warm and welcoming -- so much so, that non-Jewish residents are very much a part of Rabbi Malamy's congregation, and my mother loves the services. I hope all the permits are given for the new building on Upper West Side: these hardworking people and their vulnerable patients deserve a state-of-the-art facility, and our city should be judged on the care given to the most needy among us. Incidentally -- Mom qualified as a Medicaid recipient months ago, and there's no change in her treatment. She is clean, safe and content. Since her family cannot keep her at home, we believe she is in the best possible place for her -- mainly because of the caring people who work at JHL.

Mmonzonnyc

1

April 5, 2016

I am a friend or relative of resident

This is a terrible place!! My grandma contracted c-diff, pressure ulcer on her bottom and her foot, malnutrition, dehydrated, blood clog on the leg, and blood leve drop 6.6. If I didn't take my grandma out of this place, they would have let her died. I'm requesting that they get investigated, low staff and some people seem to care more about gossiping, and getting their money, then taking care of the patients. Claim my grandma was doing therapy, when in reality they left her in bed all day. I'm disgusted that they view their patients as income, if you don't like you job, then you shouldn't become a CNA, NURSE OR A Doctor!! Horrible place!!! Unprofessional, and anyone could go in at anytime without being question, no type of security!!!! If you love your family member, stay clear from this place!!

John110688050

4

July 29, 2015

I am/was a resident of this facility

Jewish Home Lifecare was more aggressive physically in having you do their exercises, and if you were sort of not that enthusiastic on a given day, they kind of came after you and said, "No, you must come down. This is for your benefit not mine." It was a little less personal. The people who were doing the rehab, I don't think worked directly for the Jewish Home. They were contractors that came on a regular basis. I think it was an 8-story building, and each floor was pretty much the same, the way they had the rooms added in that did not have private bathrooms. I know it didn't have private bathing facilities. The only way you could bathe was when one of the nurses would take a reservation for you at a certain day and time, and she would accompany you into a room that had a bathtub that you could walk into -- an old style bathtub. I think the Jewish home probably could use the lobby area where the visitors would come. That was sort of up-to-date, but the rest of the place was a little on the tired side although it was vast. It had a library, which essentially had Jewish theology books that you could check out and read. What my overall complaint for every place was the lack of having a daily major circulation newspaper. The food was just adequate. It was essentially the food was brought to your room. I was in a five-bed area, which was divided up with curtains between the beds. The food that I had was not kosher. I guess they had a kosher food area, and they do have rabbis that come in, but since they knew that I was not Jewish, it was not something that they had just kosher food. We did not have pork products that I can recall, but it was sort of non-sectarian.

Caring2763

5

March 17, 2015

I visited this facility

I visited Jewish Home. It was very good. The staff who assisted me was excellent. The food was good. The activities were very good.

Rita19

5

April 4, 2014

I visited this facility

Jewish Home Life's Manhattan had very nice units. They showed us around, and were very nice. It had a garden too. They had lots of activities, so lots of things were going on for the people. They were very open to us about the facility, and they referred us to the one in the Bronx.

Sonia3

4

November 26, 2013

I am a friend or relative of a resident

My parent was in Jewish Home Lifecare for a rehab. They were very kind to her and she did well there. She was able to learn how to walk again. I didn't have any complaints about this facility. They were as good as it can get considering that they're working with sick people. My parent didn't get any wounds when she was there and they moved her constantly. Also, she was able to have somebody there that spoke her language. I just wished that they had more therapy for her, rather than an hour or two in a day. Overall, I have to say that it was a good facility.

Caring 4703

2

April 18, 2013

I am/was a resident of this facility

I was in the Jewish Rehabilitation Nursing Home for almost two months. I won't recommend that place. Not everybody in there was nice.

gingermarie

4

January 6, 2012

I am a friend or relative of a resident

My grandfather was a resident at this facility for over three months. I visited him on a daily basis and became very familiar with the services offered to residents, as well as the staff caring for the individuals. The nurses were extremely responsive, caring, and considerate. They not only cared for the patient, but also made conversation with visitors to make us feel at home. The social workers were a major part of the resident experience. They were always around to cater to residents. For instance, they would go to each room, personally invite residents and visitors to activities (such as ice cream socials, movie showings). One social worker came into my grandfather's room to listen to his favorite music with him. They were accommodating and truly cared about the welfare of the residents. The facility also had a park nearby that allowed residents to go outside and enjoy fresh air. Also near the outside section, there was a large bird section where residents can sit and watch the birds in a relaxing viewing area. Altogether, the facility was an incredible place for residents to get sufficient care and attention, as well as love and affection.

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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