Cortlandt Healthcare

my family member has been a patient there several times for rehab, she has lost clothes, had medications held because the facility didn't have these drugs, this went on for 3 days. Nurses can be accusatory blaming the patient if things didn't go their way. One nurse accused my family member of faking severe abdominal pain because she didn't want to be discharged, as a result my family member ended up back at hospital with severe pancreatitis.

My uncle has been there 3wks for treatment of his stroke. His clothes have been stolen, some aids are rude and never put his wrist brace on or dress him properly. He suppose to be on a bathroom schedule and when I inquired about it no one knew any thing. Its always something at this place. He asked for his urine catch and was told "don't u know its one in the morning". I'm fed up with the treatment he gets here and am now looking elsewhere.

The picture displayed does not reflect anything that I saw there. I agree with the other review that the nursing care did not live up to the basic standards of nursing care. There was no respect or attention to my dignity. I had daily meds but no name band on my arm to verify who I was. The food did not meet a minimum calorie count and certainly did not have the nutrition minimums to maintain health. Fruit was drenched in syrup. There was no fresh vegetables or fruit. My safety was compromised numerous times. Luckily this was a short term stay. They need a major overhaul of protocols and safety procedures. Too bad they are for profit.

Cortland offers excellent physical & occupational therapy for anyone needing rehab from joint surgery or replacement. Cortland does not offer good nursing care, I encountered extreme difficulty in having pain & sleep medications dispensed. I had extreme swelling of my thigh caused by the surgical stocking, yet Courtland nurses advised me not to remove the stocking. There were inaccuracies in my chart, they indicated I had a TB Manatoux test, when none was given; they had a wrong first name for me; and they couldn't dispense pain meds every 4 hrs as needed under a PRN. Food was ok, and the dietician visited me daily for my preferences.