Garden Gate Health Care Facility

Offers Nursing Homes

17 Reviews
2365 Union Road, Cheektowaga, NY 14227
Call (800) 385-2527
Garden Gate Health Care Facility (800) 385-2527

Reviews of Garden Gate Health Care Facility

17 Reviews Write a review
Food
(5 Reviews)
Staff
(6 Reviews)
Facility
(6 Reviews)
Activities
(5 Reviews)
Value
(5 Reviews)

Nursing Home Reviews for Garden Gate Health Care Facility

June 20, 2017

By harhen

I visited this facility

My uncle was at Garden GAte and had excellent care. It was truly a blessing for my aunt and uncle. The place was neat and clean. Food was delicious.

Provider Response

Thank you for taking the time to leave a rating. It was our pleasure to care for your uncle.

May 04, 2017

By Anon4589

I am a friend or relative of a current/past resident

This is a terrible facility. The aides are rude and the nurses incompetent. The rooms are small, hallways cluttered, and it's either too hot or too cold. The aides don't want to do work. My mother was there and she would be changed once a shift unless I told an aide. Even then she had to wait a significant amount of time. They were constantly understaffed which is probably why she wasn't changed often and explains the aides attitudes. I heard from various staff, it was also a bad place to work for. The food is terrible. They claim to be a 5 star facility but, I don't see it. Overall 0/10 stars. I wouldn't recommend them to anyone.

Provider Response

Thank you for your feedback. Our team is committed to providing progressive clinically-focused care for our residents and a quality working environment for our employees. We invite you to visit the federal government’s website at www.medicare.gov to view our star ratings for quality measures, staffing, surveys and more. We would also welcome the opportunity to speak to you regarding your comments. Since your name and number are not listed, please contact our Director of Nursing, Amy Schleer at your convenience. We look forward to hearing from you.

October 10, 2016

By Robert Morton

I am/was a resident of this facility

The people at Garden Gate were wonderful. Bless them all.

Provider Response

Thank you for taking the time to provide a 5-star rating. It is appreciated.

October 10, 2016

By Peter Stankowski

I am/was a resident of this facility

I was at Garden Gate for rehabilitation after back surgery. The staff was great and the facility was clean and welcoming. I definitely recommend Garden Gate for therapy.

Provider Response

Thank you Peter for taking the time to provide a post about your experience at Garden Gate. It was a pleasure helping your recover after your surgery. Thank you for recommending Garden Gate.

October 19, 2015

By HonestFeedback

I visited this facility

It's hard to believe this facility has received some good ratings. I guess that's just a sign of how bad many nursing homes are. My father was at Garden Gate a couple of years ago. His room was tiny, dark, and depressing and looked out onto the wall of another building. In December, someone kept opening the window in his room and leaving it open (possibly to smoke?). Of course, the staff denied it. We found his pills unswallowed in his mouth. He was brought to a freezing cold dining room dressed in just a light gown, and I would find him sitting in a wheelchair, two feet from the table, unable to even reach his food. The staff explained the cold dining room by saying that room was added on later and "it's always like this". The wound care he received appeared inadequate and the doctor too rushed. One of the nurses was fairly good. Hallways are cramped and cluttered and too many silly holiday decorations didn't help. I can only hope the administrators of this place have the opportunity to be patients/residents here someday.

Provider Response

Thank you for your feedback. Our team is committed to providing progressive clinically-focused care for our residents and a quality working environment for our employees. Your comments have been shared with our staff.

August 17, 2015

By star5520

I visited this facility

My Mom is in Garden Gate for broken femur, she has to have the hoyer lift to get out of bed and to use bedpan, sometimes she sits for an hour waiting. Aides do not want to work, food is terrible, and it is not very clean, with tiny rooms. Would not advise anyone to be their family member here. It's bad when patients have their light on for help and 2 aides walk by and say they are not responding to any of the lights. I could go on and on, but I guess you get my drift. I can't wait till survey time.

Provider Response

Thank you for your feedback. Our team is committed to the highest levels of quality when it comes to the care of our residents and patients. Your comments have been shared with our staff.

March 27, 2015

By Caring103704450

I visited this facility

I visited Garden Gate for my mother. I didn't care for the cleanliness of it. It seemed cluttered. It didn't seem like a home-living. It was more of an institutional living, and that turned me off right away. The staff did show me around. One thing different there than where my mom is now is that they had like little individual dining rooms with maybe 15 people in it. Overall, what they could improve on is to tidy up their hallways. That was the biggest turn-off for me. I was very unimpressed. Their main hallways seemed to be cluttered.

Provider Response

Thank you for your feedback.

January 07, 2015

By Careless

I visited this facility

My mother was placed there for rehab after a fall. She had been there before without any issues. This time it seemed that the staff was not very attentive. She ended up falling at night near her bed and bruised up her leg. Then the next day was taken to the the hospital when throwing up and incoherent. Turned out she had been overmedicated with her epilepsy pills and the doctor at the hospital told us she was "toxic" which was causing her blood pressure to sky rocket. Needless to say she will not be going back there!

Provider Response

Thank you for your feedback.

May 30, 2014

By Kathy72052250

I visited this facility

Garden Gate Health Care Facility was the first place that would take my mom for rehab, and she's been there ever since. It is an older facility; a medium scale for cleanliness and the look of it. The service is satisfactory and activities are great. However, the rooms are too small. They can make it bigger and cleaner. The food is terrible too. They could have a better menu and food choices, like more fresh food. In addition, the air quality is not good; it's either too hot or too cold.

Provider Response

Thank you for your feedback.
See all Nursing Home reviews (17) See fewer reviews

Photos of Garden Gate Health Care Facility


Services and Amenities of Garden Gate Health Care Facility

Medicare

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 335634
  • Ownership Type: For Profit Individual
  • Date Certified: 06/01/2020

General

  • Resident Capacity: 184

About Garden Gate Health Care Facility

Welcome to The McGuire Group’s family-owned Garden Gate Health Care Facility located in Cheektowaga, NY. Since 1979, we have been committed to pioneering and integrating progressive programs and services that include inpatient and outpatient rehabilitation, skilled nursing care, palliative care and respite/short-term care. Our facility also features a Complex Medical Care Unit, CMCU, providing patients with noninvasive monitoring of their cardiac performance through state-of-the-art telemetry. The result is an improved patient outcome and avoidance of hospital readmissions. Our commitment to quality has resulted in 5-star ratings from the federal government, which rates every facility in the country. In addition, for the past 5 years, the NY State Department of Health has issued a Nursing Home Quality Initiative that evaluates nearly 600 nursing homes in the state based on quality performance. Garden Gate is among an elite list of facilities state-wide that has achieved the top quintile status for 5 out of 5 years, with The McGuire Group being the only multi-facility provider in the state to have achieved this milestone. Our staff welcomes you to complete an online admission application and make an appointment for a tour.


Map of Garden Gate Health Care Facility


Request Info

Request Info

Garden Gate Health Care Facility


  • By clicking "Request Info", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.