The Best Nursing Home Communities in Chautauqua County, NY

"My mom moved in to Heritage Green and it has been fine. They've been attentive and courteous, and food has been good. The atmosphere's fine and comfortable and they got things to do. The staff has been pleasant and they respond every time I have a question."

"These lovely people took great care of my Mothers friend, Irene, in her last few weeks of life. They were thoughtful, caring and compassionate. I am an RN with experiance in palliative care and I have never seen better. They are truly a team that puts their heart into their work. "

"I visited Hultquist Place not too long ago and it was not what I expected. I thought an assisted living would be very hum drum and dry. Boy, was I wrong! Walking into Hultquist Place is truly an experience! It is very much like living in luxury. The wall hangings of local artists and color of the walls are beautiful. Decorations in every room of Hultquist are very eye catching, including the huge flat screen television and laptop computers. Not what I was expecting out of assisted living. The staff were very friendly and helpful and respectful of me. This building has 2 floors with an elevator, so you don't need to worry about the stairs. The food they serve is very gourmet like. When I was at Huultquist, they were serving Chicken Cor Don Bleu, which looked mighty good indeed. I had to taste it! What a wonderful gourmet dish! The rooms there are big and you have your choice to a single apartment or 1-2 bedrooms. They allow pets as well! The rooms are very spacious and bright and quiet. If you need help with appointments, or going out for the day, local attractions etc, the staff are more than helpful with making arrangements for you and helping you. They also have lots of activities going on. They have exercises you can participate in, bingo (my favorite!), Wii Sports and Fitness, holiday gatherings and parties, along with outside, local tours such as wineries and christmas displays. I would highly recommend making a visit. "

"My father-in-law is currently doing a 20-day rehabilitation. He is at Heritage Park. Everyone has been very helpful and very friendly. He seems to be enjoying his stay there. They moved quickly to get him in; they were very flexible in getting him situated. He seems very happy. He is eating well. I would recommend them. We have had a good experience so far. "

"My husband was at Chautauqua Rehabilitation And Nursing Center for rehab. It was owned by our county, but then it was privatized and a different company took over. Things seemed to have changed since they took over. It was not as good as it used to be. It was a shame because a lot of people are housed there for the rest of their lives. The food wasn't too bad; however, a lot of times the residents didn't get what they ordered. A lot of the staff was very good. For the most part, their attitude was average, but I had to get somebody to assist my husband in whatever needs he had. There was one nurse that should have sent my husband to the hospital because he had a 105 temperature. He almost went septic on me because he wasn't given the attention that he needed right away. Another thing with the PT guy that was there: he was supposed to bump into my husband to try and make him fall to see if he could get his balance. In one of these exercises, my husband did fall and the guy pulled him up with a strap that they had around him and it caused a big hematoma."

"My mother was placed at Absolut Care of Westfield a couple of times for rehab. The facility seemed not very modern, but clean. Most of the staff seemed friendly, but some probably should be in a different field of work. The administration was very good and helpful whenever I called. For my mom's care, it was below average. The first time in March, it was good and better than I had hoped, though not perfect, but this time, it was not very good at all. I think they were short-staffed because one of the wards was closed to COVID, and I know a lot of the nurses were home. There were single and double rooms and each room had its own bathroom, but not a shower. The food was not quite so good. I know on the calendar they had movie days, they had bingo days, and one time they had a dance demonstration when she was there in March. Each day, they had one thing. The facility was not bad, but not stellar."