The 10 Best Home Health Agencies for Seniors in Erie County, NY for 2025

"Some of the aides from Maxim Healthcare Services are very good. The problem is if they come on time. Today, my aide was supposed to come at 9:00. I called, and they said they didn't have an aide for me. I was headed outside at 12:00, and all of a sudden an aide knocked on my door. They come when they want. One of the aides would be on the phone when they're not supposed to be on the phone because they're working. We've been using them since the end of December. There's just lack of communication with them. "

"I'm very happy with the aide from Willcare. They're also more organized with regard to paperwork and scheduling. I think they're very good. "

"From the beginning, it looked pleasant. We visited on a Sunday in mid July and there were people mingling around, which was nice. There were elder people in the back sitting in the shade enjoying themselves. The facility is all contained within a building, so you get an idea of what the conditions are pretty quickly. I was impressed at how clean and modern the public corridors were. That is in contrast to many similar places that are hotel/motel like and left in dingy status.The room itself was on the second floor and was spacious considering she was living alone. There was a quaint kitchen and room to maneuver from the living room to the bedroom. Her living room had a sliding glass window to a mini balcony with a view of the surrounding area. Having not actually encountered employees (we were buzzed up), I can't state an opinion about them. But everyone I saw personally appeared happy, which says a lot. "