Atlantic Coast Rehabilitation and Healthcare Center
485 River Ave,
Lakewood, New Jersey 08701
4.7
(13 reviews)
Pricing not available
4 Plaza Drive, Toms River, NJ 08757
2.33
(18 reviews)
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Atlantic Coast Rehabilitation and Healthcare Center
485 River Ave,
Lakewood, New Jersey 08701
4.7
(13 reviews)
Pricing not available
$12,300
Pricing not available
Pricing not available
2.33
(18 reviews)
Facility
2.7
Staff
2.6
Food
2.2
Activities
2.0
Value
2.3
Shealy
1
|
January 11, 2024
Do not bring your loved ones here. The nursing staff is neglectful, cruel and lack empathy. I cannot believe that they are still in business. We are having such a horrific experience and working to get our father out of there asap. It's been three days and so far he fell, has been passively cursed at and ignored. My sister is staying there to help him to the bathroom just so he can be treated with dignity.
caMurph
4
|
November 3, 2023
I have been in the subacute (rehab) unit at Holiday City three times, while no facility is perfect, I must disagree with some other reviews. I was there for spinal fractures and was unable to bear any weight all three times and found the caregivers very compassionate, I was never left in soiled diapers, nor were my calls ignored although sometime I waited longer than usual if the were short staffed. The difference between my first two stays and this last stay, I noticed a great many changes in staff all for the better. I also noticed an improvement in the food, but the main reason I’ve chosen this facility so often is the Rehab Dept. and in my opinion they are excellent and show true compassion for their patients.
Billposter23
1
|
October 24, 2023
My brother is there A US ARMY VETERAN ,being immorally treated by leaving him sit in his diaper because he has had a stroke paralyzed his left side they let him sit in his excrement fof 8-10 hours , ever answering his call button,begging for water, I’m paying for his care and this is the care he receives! ! Sadly he can’t get showered on a normal schedule some weeks they don’t have the help so he is skipped ! Not fair and being a Veteran doesn’t mean thank you for your service here at all ! Please look deeply when deciding where your loved will go to basically spend the rest of their lives slowly praying to die !
horrible23
1
|
October 22, 2023
This place is Horrific! I went based on there ratings of 5 stars ! Boy was I wrong, this place is beyond horrible, the Memory Care residents are not cared for at all. My loved one developed Edema from just left sitting in a Rollator most of the day. She was left unattended which resulted in several falls and major bruising on her legs, her clothes were taken by who know who. Please just don't place anyone you love in this place PLEASE
KATHY EASTERBROOK
1
|
March 31, 2023
RE AND THERAPY AFTER A STAY AT THE MAIN HOSPITAL..AND WAS DROPPED OFF AFTER HIS TIME WAS UP ALL CRIPPLED UP AND UNABLE TO WALK OR USE BATHROOM ALONE. I FELL THAY COULD HAVE GIVEN HIM MORE TIME SOMEHOW AND MORE CARE THEN THEY DID, COMPLAINTS WERE MEDS WERE NOT GIVEN ON TIME, BATHING AND PERSONAL CARE NOT GIVEN PROPERLY,AND MEALS WERE NOT TIMELY OR WARM. WE CALLED THE MAIN STATION MANY TIMES TO REQUEST THESE BE ADDRESSED AND DID NOT SEEM TO BE. HIS CLOTHES WERE LOST A FEW TIMES AND HE CAME HOME WITH MANY ITEMS THAT WERE BROUGHT THERE ABSENT FROM HIS BELONGINGS,AND ITEMS THAT BELONGED TO SOMEONE ELSE, MEDS SEEMED LATE OR NOT THERE WHEN HE NEEDED THEM? THERAPY WAS NOT STEADY OR VALUABLE TO HIM AT ALL, THE ROOMS WERE PRETTY CKEAN AND WHEN HE WAS ALONE.OTHER TIMES HE WAS MOVED IN WITH OTHERS AND WE HAD TO GO THERE TO LOCATE HIM,, WE FELT AS A FAMILY AND FRIEND THE CARE WAS NOT EVEN ADEQUATE TO MEET HIS EMOTIONAL OR PYS NEEDS,AND POOR UNDERSTAFFING, WE DID NOT RECIEVE GOOD REFERRALS WHEN HE WAS DROPPED OFF OR CARE HE NEEDED,NEVER WOULD I RECOMMEND THIS FACILITY TO ANYONE WHO NEEDED CARE AND CARING STAFF,
Alexia R.
1
|
March 10, 2023
This facility rightly deserves zero stars. They are egregiously understaffed to the point of negligence. My family members visited on-site 5-6 days per week and I still found my parent soiled, in beds that had no linens, without water, and with inaccessible food. I have reported them to the state DOH twice for these conditions. There was no COVID protocol during an outbreak, and no management accountability for this facility in general. During the time I engaged with them there was only one social worker for the facility (the second social worker on staff had just quit). This lone social worker was the most responsive person I encountered, but even she was hampered by a lack of resources and support. Please do not send anyone you care about to this facility.
Health
3.0
Overall
3.0
Quality
5.0
Staff
1.0
Complete Care Holiday City is a Senior Living provider in Toms River, New Jersey that offers residents Nursing Homes and Memory Care services. Contact Complete Care Holiday City for more details on services and rates.
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