Complete Care Holiday City

My husband is now in Holiday Care Center and it's alright. The people who work there are very nice. The rooms are alright, like in a nursing home. The food's not great, but it's alright.

Unfortunately my mother was admitted to this facility after a hospital stay. She shared a room with another alzheimers patient who apparently was a wanderer and had an alarmed bed. During a visit to my mother, I witnessed this poor woman ringing and ringing for assistance to no avail. I could see that see was in distress and wanted to get up from her bed but was afraid of setting off the alarm. After a long time she finally managed the courage to get up and go into the bathroom but it was too late. She had soiled herself badly. The attendant who finally came into the room seemed agitated that the poor woman had soiled herself and the bathroom and went about cleaning the bathroom rather than assisting the woman. I met with the "team" to tell them that my mother's food trays were not being eaten. The only thing that she was eating was the ice cream which was making her sugar levels spiral out of control. She was taking insulin shots for the first time in her life at 92. The dietician seemed totally disinterested in my mother's health and defensive about her "balanced menu". I was totally frustrated with the "team" and went to the director to voice my concerns but she too seemed uninterested. This occurred 14 years ago and I am still appalled at the lack of care, dignity and respect for the patients there. Please consider using another facility.

My mom has been there since May. She has Dementia and not an easy resident to deal with, but they seem to care for her physical needs and know how to deal with her mental and emotional issues. So far, so good, she is fairly happy there.

This place is horrible. My parent was always dirty and in the same clothes for a week at a time. They don’t shower the residents and they get sandwiches for lunch and dinner. Wouldn’t leave my dog at this place. Thank god my parent is out of there.

Holiday Care was very clean, they were very accommodating, and the service was very good. They keep the people active. The food for the patients was excellent, they had servers, and they were nice.

Unfortunately, my father's two-week-plus stay at the Holiday Care Center nursing home in Toms River, New Jersey, in 2010, was not a good experience. My mother, a former RN, and I were with my father during visiting hours every day of his short stay, but that did not prevent needless complications, such as a urinary tract infection from unhygienic Foley catheter care and frustrating breakfasts due to the staff's inability to give my father his dentures, which my mother cleaned the evening before and left in his nightstand. In addition, due to inadequate staffing during the busy afternoon hours, meal distribution was slow and inefficient and assistance for the inevitable bathroom visits that followed sometimes took up to 30 minutes to arrive. I also found it disturbing that patients did not have access to water in their rooms. Because it was easier for my mother and I to care for my father at home, we pulled him out of Holiday Care and arranged for a visiting physician, nurse, and therapist to attend to him. Holiday Care Center may be better than some nursing homes, but it was not good enough for my father. My mother and I were fortunate that we could take better care of him at home before he passed away.