Maple Glen Center

Psychdr

Do not send anyone you love here. While the auxiliary staff (PT,speech) were wonderful, the nursing staff is equally as disastrous. My cousin rang the bell from 11PM till 7AM. NO ONE CAME. He was at the end of the hallway and could have fallen out of bed or worse and no one checked. The staff was slow to respond to any request often seeming annnoyed and was often gruff. We took him out asap.

Provider Response

Joseph

Mom was at Maple Glen Center for rehab. They had a friendly and accommodating staff. As far as the atmosphere, the exterior wasn't that attractive, but the inside was better. The administrative and all that were also friendly and caring. The food was good. Not gourmet food, but it was good for them.

Provider Response

Sue

My mom is at Maple Glen Center. She needs full-time 24-hour care. It doesn't have a great appearance, but the care is excellent, and that's what I was looking for. The room is a regular semi-private room. The staff is very caring. All the nurses know her. They also know me when I come in and say hello. They give me some information about how she was doing. She has worked with a physical therapist and with a speech pathologist. She has had very good care. I'm very happy about the care that she is receiving there. My mom is not able to do a lot of activities. She has Alzheimer's, and she doesn't pay attention to things, so that is not a huge part of her day. But they do keep her involved like they move her wheelchair from place to place, and she is out in the halls, and she is talking to people. The activities director comes in and visits her and will sit with her and have her color and things like that. They are very cognizant of when my mom eats and when she doesn't eat. In the beginning, she was losing weight and they were very concerned about that, so they did all sorts of things to try to get her to eat and get her more involved. Now, she seems to have a very good appetite, so she eats all the food that they give her. They're not very fancy looking, but they are very caring of her, and they do a very good job with her. The place is very clean. Everything is always clean. Every day they do the floor, her bed is always clean, and she is always clean. It was very expensive. But then, I visited some places that were even more expensive, and I don't know that they would provide that much more than what Maple Glen is providing. However, it is worth it because of the care that they're giving her, which I couldn't give her at home.

Provider Response

Olga1291

I have nothing but positive things to say about this facility. My mother was here after a fall and the nurses were fantastic. They were all very nice and always answered all of my questions. The rehab department was also top notch, mom was left walker better than before the fall. I would definitely recommend Maple glen to all of my friends and family.

Provider Response

tomtow

if your thinking of putting your loved one in a nursing home look around-this is not the place.they have a staff that is rude and belligerent to the patients.They do well at caring when your social security gets in the bank.you could have excellent benefits,but they want more. look around there is much better but watch the name genenis which owns these pitfalls.they forget people are not all braindead and see there stints.Rooms are small and cramped.Staff mostly horrible.activites nill.this is worse then being in JAil! This first hand info.

NataliaM

My mother was there in sub-acute section.The stuff took great care of her.There is also somebody,who could speak Russian or spanish.Even housekeeping would stop by to speak to residents in their native language.Wound care team was outstanding-they kept me updated on all little changes and improvements regarding skin condition.Unit manager was on point and very very sweet.You can see,that people really care there...one of the doctors is there everyday ,so all the concerns csn be addressed. Physical therapy department goes above and beyond to help you recover.